Paint USA

Paint USA, Jimmy and his whole team are the real John Wayne of Painters! They not only saved me in a huge time of need, but were courteous, kind, funny, fast, knowledgeable, treated me with respect and that kind-of friendship style of personality! You need to hire him and his team! You will not regret it! He is very professional and the job was completed very well! I don't know how this page isn't filled with hundreds of glorious reviews! Thank You Jim and Team! Hats off to ya'll!

We hired Jimmy to work on our knockdown ceilings and painting, and it was a nightmare from start to finish. While he certainly talks a big game about his skills, the quality of work was beyond disappointing. He failed to remove all of the popcorn ceiling before applying the knockdown so it shows through on the ceilings. He left popcorn ceiling remnants along the edges and then painted and caulked over it. The pattern looks like a chaotic mess of zebra stripes going in all directions. The corners look like he just slapped on some mud without any care. To make matters worse, he did not prime the ceiling, or allow for drying time, so yellow stains are already bleeding through. This paint job is equally bad, so light in some rooms that the old color shows through, and there is new paint all over my trim. Jimmy took it upon himself to touch up my trim. He gave his female helper a can of paint and told her to touch up. When the male helper pointed out the color difference, Jimmy offered to touch up all of my trim for an additional fee. I declined. I did originally ask him to paint 2 additional rooms. I told him I was happy to schedule it for another time but he said it would be no problem. He did all of the ceilings and painted all but 4 rooms of a 2500 sq ft home in 34 hours. That includes prep and clean up. When I tried to address my concerns, Jimmy got extremely defensive, yelling over my husband and calling me a picky mother fer. His attitude made me so uncomfortable that I had to leave my own house when he came back to fix a few things, which, unsurprisingly, only made it worse. There was a discussion about the cost because I was charged to paint two rooms because they ripped the top two inches of paint off when removing the tape that holds the drop cloths. We also never received the promised receipt for supplies. I have since had two contractors come in to assess the damage, one of them laughed, saying he is had to fix Jimmys work before. It is going to cost me $14,000 to repair the ceilings. This was a terrible experience from start to finish, and I would never recommend Jimmy to anyone. I do not know what is more sad, the fact that he took advantage of us, knowing that my husband is fighting cancer, or that he would so boldly lie about what happened.

My experience with Paint USA (Jimmy) was extremely disappointing and frustrating from start to finish. Here is a detailed account of the issues I encountered: Communication: First and foremost, the communication from Jimmy was severely lacking. He did not inform me of the start date or the daily schedule, leaving me in the dark about when they would be arriving and working on my property. Quality of Work: The core issue arose when I specifically informed them about the rotten siding that needed replacement. Instead of addressing the problem as promised, they simply caulked over it, which is not only a temporary fix also completely unacceptable given the potential for water damage, especially considering it was potentially leaking above a garage. Cleanup and Damage: During their work, Jimmys crew spilled paint all over my driveway, resulting in a permanent stain that now mars the appearance of my property. Furthermore, after finally fixing the siding, Jimmys crew left nails scattered across my driveway. This oversight not only posed a safety hazard but also reflects their careless approach to completing the job properly. Unprofessional Behavior: When confronted about the incomplete and subpar work, the Jimmy initially claimed ignorance of the siding issue, despite it being clearly documented on the original work order as fix wood issues. They only replaced the rotten siding after complaints and pushback from my side. Billing Issues: To add insult to injury, when he came for payment, Jimmy attempted to charge an additional $150 for materials to fix the very siding they should have replaced in the first place. When I questioned this discrepancy and pointed out that their quote already covered the work, Jimmy became confrontational and unprofessional, even storming off when challenged. Lack of Documentation: Additionally, I did not receive any sort of receipt or itemized list of expenses, which is standard practice in any professional transaction. This lack of documentation raises serious concerns about their business practices and transparency. Positive Note: Despite the numerous issues I faced with Paint USA, I must acknowledge that the paint job they completed looks extremely well. The quality of the actual painting work was commendable, although unfortunately overshadowed by the significant shortcomings in other aspects of their service. Overall, my experience with Paint USA was marked by poor communication, shoddy workmanship, damage to my property, attempted overcharging, and unprofessional behavior. I would strongly advise against using their services and caution others to thoroughly research and consider their options before hiring for any painting or siding work.

Jimmy and his crew were prompt, courteous, extremely professional, and finished in record time. They repaired cracks and offered to perform extra touch up we needed on the ceiling. Great value for the money. We'll definitely have him back!

Jim is really great person. He knows what to t needs to be done. He finishes his job in n time.

Jim knows what he's doing. He finished the job on time and as requested.

Great job, great price, and prompt. Jimmy and his crew repaired cracks in the wall and a large crack in the popcorn ceiling. They also painted our walls and stained our deck. It looks like we have a brand new house. If you hire them, you won't be sorry.

Workmanship was great! They fit us into to their already full schedule. Value for money was great.

Jim is the only person you should EVER hire for any wall or ceiling work. They went above and beyond for our house. Our house was a hot mess due to every inch of the walls being covered in thick plaster texture and thick popcorn texture on the ceilings. He finished it earlier than expected for an amazing price. Hoping to have him back for another project or two.

They did a great job. I had a small window to get it done and they were able to accommodate. I got three quotes and they were half the amount. I would definitely hire them for future paint jobs.

Jimmy was friendly and did all the work promised and on schedule. He and his team did high quality work. Be prepared for a lot of house cleaning work being needed after but the finished product is excellent!

The job was done quickly

Jim & crew arrived on time and got right to work. They completed our entire main level in a day. They were extremely affordable and did amazing work. Jim went above and beyond to fix dings, touch up trim, etc. extremely happy with their work!

Paint USA completed some popcorn ceiling removal and re-texturing work for us, as well as some add-on interior painting and trim work. It was an absolutely wonderful experience, team did all prep work and clean up and all members were very respectful of our home. The quality of work is fantastic and Jim really made every effort to go above and beyond. It was clear he really wanted us to be happy with the final product and put all the extra touches into making it look wonderful. The team was ready to go on time every single day, fast, efficient, and polite. They even finished the originally scheduled work early and helped out with a couple of other projects not originally on the docket. Highly recommend!!

Great people and a great job done at an affordable cost.

Prompt, responsive. Did a good job.

Jim and his team were amazing! They worked very quickly and the quality was amazing! I got lots of quotes from home advisor and other sites and he was by far the best price. I've never met anyone so passionate about what they do as Jim is. He and his team were very trustworthy and kind. They even put up with my toddler having lots of questions and conversations and were very kind and explained SO much to them! Overall, GREAT experience! I won't hesitate when we need something else done in the house or when we're asked for a recommendation!

They were fast, on time, nice, they know their stuff!

Great customer service and an awesome entrepreneur spirit. Would recommend!

Cleaning the area is not one of their major concerns.

Jimmy and his team did an excellent job with my ceilings. Jimmy is one of the few reliable contractors Iâ ve worked with lately. He was very prompt to book and finish the job that another contractor abandoned. His crew is top-notch - they paid attention to completely taping the walls and floors before starting work. Iâ m very pleased with the final result. Would definitely hire again and recommend to others.

Jim and his team did an amazing job on scraping our popcorn ceilings. Not only did he do that, but he repaired parts of the ceilings that were damaged too. His pricing is very honest, as he shows you receipts of the prices for all of the supplies at the end. I plan on using Jim in the future for any other ceiling or painting needs. You won?t regret hiring him!

They were very professional and knowledgeable in the work. Would highly recommen them to family and friends. On time and completed as promised. Darrell

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Jim and Tom were very professional cleaned up everything after they were done. Would highly recommend.