One Stop Decorating (Greater Kansas City Area)

It went very well. We received timely emails giving us information, arrival times, and a picture of the installer which is a big safety factor. Lucas did a fine job of installation and was very helpful. He certainly knows his craft. The new blinds look great. Our sales rep, Denise, did a thorough job when she brought several samples for us to consider. She was prompt, professional, and friendly. This is the second time we have bought window treatments from her - hence, happy repeat clients. I am happy to recommend this company, Denise and Lucas.

This was the first time I used One Stop Decorating for window = treatments. My experience with Nicole was wonderful. She came to the = house and she gave great information on which treatments would work best = in our windows. She was very professional and the treatments look = beautiful. We are very pleased. Lucas was our installer, he was very = professional and had the treatments installed in about 20 minutes! We = would use One Stop again.

It went great. They came out with samples (a large inventory) and walked us through the process. Three weeks later they were professional installed and look and work great

Installation was great and I've received many compliments.

Excellent! The design consultant contacted me before my appointment to discuss the type of window coverings I wanted. The samples she brought were exactly what I was looking for. She could tell me exactly how they would fit into the frame. Installation was quick and everything fit perfectly. The installer even moved a couple of the old blinds to windows in the garage.

It worked very well. It was very timely. They are just straight "A"s.

We are happy with the product and with the service.

The folks at One Stop were great to work with coming to our home and presenting us with many good ideas and products. Our sales representative was punctual and friendly and knew her product lines extremely well. Although we had initially wanted a different type of blind, our representative pointed out several reasons why we would need to choose something different for the intended windows. The installer arrived punctually and the installation is perfect. We are very pleased with our purchase and will definitely recommend One Stop Decorating to others.

I forgot to mention in my last review that we also LOVE the end product!! My window shades look amazing and are exactly what I wanted!!!!

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The blinds look great but the service has been below par. Brian, who does the installations is wonderful but I believe there are some issues with their scheduling department. They showed up two hours late for the initial installation appointment and insisted the time I had was not the correct appointment time even though I had the appointment confirmation email from them. Today (8/29/2016) we had an appointment that I scheduled two weeks ago (8/16/2016) to have one of our blinds fixed as the motor quit working. Once again, I have the confirmation email that the appointment was at 11:30 am and at 11:45 am I called their office as we had not heard anything and no one had showed up. They again insisted that my appointment time was at 1:00 pm even though I had the confirmation email from them. Being that my fiance and I both have jobs, it is difficult to accommodate our schedule as we both work at least 30 minutes from our home. We had to reschedule yet again as we were not prepared for a 1:00 pm appointment and had scheduled our meetings for the day around the fact that we were told via phone and email that our appointment was at 11:30 am. They offered no explanation or provided any information as to why this has happened for a second time. It's unacceptable and unprofessional.

Very well, the representative/designer came to our home. She helped us pick the blinds and then the fabric for the cushion and pillows. When we received the finished product which was delivered on schedule we were extremely happy with the results.

Friendly, quick service. Very nice guys and attentive to all my concerns and questions. Love the shutters and loved how easy the process was!

It went well. The product is very high quality. The companies associates are professional, polite, and efficient.

We have a three HUGE living room windows, with separate transoms above each, and the afternoon son is brutal on electricity bills as well as furniture and rugs. I had honeycomb shades in mind, but Kayla worked with me to find something even better so we could still see out to the golf course. It's motorized, blends perfectly with the woodwork, and still allows a view while blocking the UV rays. Cannot recommend OSD highly enough. This is the third project they've done for us and if I had more projects to give them, I would! Love working with them!

Everything looks great, and Kelsey Sweeten was great to work with.

Kayla came out to our house and she was very good at showing me the options that worked in our budget. She was very professional and so was the installer. We are very happy with our shutters. We wish we wouldn't have waited so long to do. I would highly recommend Kayla and One Stop Decorating. In fact a friend of mine has already had Kayla out and ordered shutters for her house. They accepted the free installation coupon that was on Angie's List at the time.

Nicole help me select hunter dogulas shades. Her advice was practical and she wasn't pushy for sales. This company is very efficient, didn't over sell, and made it easy to make a selection. The services were prompt and no non sense. The delivered exactly how they said they would.

So, I am real happy about that. That was for the motorized blinds which is why they are so expensive and there are three of them for the living room. I found them through the request that I inquired for. If a family member or a friend asks me about them, I would say that they are really good and I would give them a call. What stands out about them is their knowledge of materials and what works best for my particular home. The price is a lot of money and they had given me a really good deal with so much off and that is a good thing. She really did try to give me the best price. They did try to give me a deal for the installation and they did not have to do that.

We looked around a bit and might have found it a bit cheaper if you are willing to go with on-line company, but we liked the in home service: measuring to be sure it was accurate, and bringing books and samples to try at home. Everyone was very helpful.

The did great work! They were friendly and professional.

Bob Westley is a great sales rep and great to work with. Adam is a really good installer and professional. I'm sure they aren't the cheapest around but they do a great job and do quality work. I would recommend them.

We have used One Stop Decorating many times over the 15 years in our home. They are very responsive and helpful. This most recent purchase was for window shades for our sunroom. They sent a designer to our home that helped me select a great fabric and measured each window for a perfect fit. The installer was prompt, professional and did a great job. I love our new shades, they look wonderful. I would not hesitate to recommend them to others.

It was a great experience right from the start. The sales person in the store, the decorator who came to my home, and the installer were all very friendly and professional. The installation went smoothly, and I am happy with the result.

I am pleased that I chose One Stop Decorating for my plantation shutters and roman shades. I was very happy that delivery and installation was quicker than anticipated. I have already recommend Cherie at OSD to a few of my friends.