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HOME DEPOT

4.8(
11
)

Water Heaters, Doors, Garage Doors,

... +4 more

Reviews

4.811 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
18%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.9
responsiveness
4.6
punctuality
4.9
Write a review
Showing 1-11 of 11 reviews
Ferenc J.
08/2019
5.0
flooring contractor
  + -1 more
It was perfect. Professionally done. On time. No surprises
Description of Work: Carpeting.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mike C.
01/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Dennis F.
09/2013
5.0
doors, water heater repair
  + 0 more
Visited the store to examine the options. We decided the GE 12 year warrantee best suited our needs. We then called 1-800-homedepot and asked for water heaters. We were immediately transferred to AB May the local installer. The were easy to deal with. The installer arrived on time and took care of everything in a prompt, thorough and professional manner. We were quite pleased with the entire experience. There was a follow up phone call from Home Depot to get input for their customer satisfaction report. Based on this experience we are confident that Home Depot is where we will continue to shop.
Description of Work: Installed a new GE hot water heater and removed the old one
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
JUDITH R.
04/2013
5.0
doors
  + -1 more
When they installed the first two doors, it was wonderful. The guy came and I already had my storm doors so all they had to do was put up the door and I was real pleased with them. However, with the last door that they installed from my family room to my basement, I got a little crack on top, I called them about it, and I haven’t heard from them yet. I am not happy about that, I am getting ready to go out of town so I am not going to deal with that until I get back. Overall, the experience was fine. I haven’t checked the prices with other companies so I am assuming that they are comparable. I went to them because I could charge it on my Home Depot card, and pay it over eighteen months, which was a pretty good offer, but I got paid off before the eighteen months. They have not been responsive about my last door, I don’t know if it is the installers or it is Home Depot not calling them. When they came, they were here on spot. They cleaned up after themselves. I requested them not to take my old doors away because I donated them.
Description of Work: I used Home Depot to replace two doors a year ago and to replace one door last year.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
JUDITH R.
10/2011
5.0
doors, water heater repair
  + 0 more
See above.
Description of Work: I saw a front door with crescent windows in their preprint. The idea was to give my north-facing house more light in the foyer. I also decided to purchase a door for the rear of the house, but I wanted the window to include a shade for privacy at night. However, I had been advised not to have the shade between the window. In case it broke, it would be expensive to have it fixed. The salesperson showed me an easy solution. ODL had a product that fits over the window with an attached shade. If the shade breaks, it can easily be detached, fixed or replaced. Upon receiving the doors, the front door did not have the crescent windows but a craftman-type windows. At first I was not happy until I realized how well it matched the 9-window rear door. The installer was amazing. He removed the old and installed the new. There were also storm doors that had to be reinstalled also. He cleaned up after himself. I kept the doors for donation. However, I did not realize that included the frame. When I called Home Depot for clarification, I was told I did not pay for removal. My suggestion is to clarify who is taking what. Overall I can't say enough how happy I am with everything.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,304.67
LARRY C.
04/2010
5.0
water heater repair
  + -1 more
Bought heater from Home Depot. A.B. May did install. Curtis from A.B. May was very good quick and very professional. Price was a bit of a sticker shock. Hadn't bought heater in years.
Description of Work: I had a new 50 qallon water heater installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
BARBARA A.
04/2005
5.0
garage doors
  + -1 more
THEY CAME OUT THE WEEK WE ORDERED IT, AND MEASURED TO MAKE SURE WE HAD REQUESTED THE CORRECT SIZE. THEY CAME OUT THE NEXT WEEK, AND REMOVED THE OLD DOOR, AND REPLACED IT WITH AN INSULATED VINYL ONE. THEY DID IT QUICKLY AND EFFICIENTLY.
Description of Work: WE HAD A GARAGE DOOR THAT NEEDED TO BE REPLACED, WENT TO HOME DEPOT WERE WE PICKED OUT A NEW ONE, AND HAD IT INSTALLED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$780
SHAWNA J.
03/2005
5.0
carpet installation
  + -1 more
THEY WERE VERY COURTEOUS, ON TIME AND PROFESSIONAL. THEY WORKED WITH ME CHANGING SIZE AND COLORS OF CARPET FOR EACH ROOM. THE CARPET DEPT. AT HOME DEPOT STAYS ON TOP OF THINGS AND WAS ALWAYS PROMPT TO ANSWER ANY QUESTIONS.
Description of Work: THEY MEASURED CARPET FOR UPPER AND LOWER LEVELS OF OUR HOUSE. THEY WILL SOON BE LAYING CARPET.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,021.48
04/2004
4.0
appliance sales
  + -1 more
THE SALES PEOPLE WERE NICE AND FRIENDLY. PLEASED WITH THE WAY THEY HANDLED THE APPLIANCES AND THEY DELIVERED ON THE DATE THEY PROMISED.
Description of Work: PURCHASED ONE GAS STOVE AND ONE ELECTRIC STOVE.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$884
03/2004
4.0
garage doors
  + -1 more
THE INSTALLERS WERE POLITE AND PUNCTUAL, BUT AFTER THEY LEFT WE NOTICED GAPS BETWEEN THE NEW DOORS AND THE GARAGE. THEY WERE HAPPY THAT THE GARAGE WAS CLEARED OUT.
Description of Work: GARAGE DOORS WERE ORDERED FROM HOME DEPOT AND WE WERE CONTACTED BY THE INSTALLER. HE CAME TO MEASURE THE DOORS AND THEN LEFT A NUMBER TO CALL FOR THE INSTALL. THEY ALSO RECONNECTED OUR EXISTING GARAGE DOOR OPENERS.
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
03/2004
5.0
water heater repair
  + -1 more
THE WERE PUNCTUAL AND PROFESSIONAL. THEY CLEANED UP THEIR MESS AFTERWARDS. VERY NICE PEOPLE, AND QUICK!
Description of Work: THEY REPLACED OUR WATER HEATER.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350

    Contact information

    15501 W 67TH ST, Shawnee, KS 66217

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Water Heaters,
    Doors,
    Garage Doors,
    Hardware & Home Improvement Stores,
    Appliance Sales and Installation,
    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    HOME DEPOT is currently rated 4.8 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.

    Contact information

    15501 W 67TH ST, Shawnee, KS 66217

    www.homedepot.com