A-Moore Service Inc.

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We've always liked them. They are reasonably priced, and they do a good job.

They were professional and took care of the problem quickly. There was a $75 charge like a co-pay even though we had a home warranty with them. We have had them come over a couple of times to have home warranty work done.

Excellent Service. Have known Randy for years. Would not use anyone else. Prompt to be there when we called. Quality is excellent.

Unreliable.

This happened at the beginning of Memorial Day Weekend, 2007. When the service tech arrived he claimed that this would take many hours and asked my wife to reschedule, after she had waited there all day (he arrived at 3:00 pm). He claimed he wouldn't get off work, until 9:00 PM, if he did our project. In working he cut big holes in out sheetrock behind the sink, removed the garbage disposal (which he wasn't supposed to) and damaged it when he put it back in. He said that we shouldn't use the disposal for 2 hours, so we left for the evening. When we returned and used it water leaked all over the kitchen floor. In the course of his work he cut an electrical cord that provided power to the back wall of our house. My wife and I left several messages for them to contact us when the weekend was over. We played phone tag for two days. After finally contacting the owner Randy Moore we scheduled service. He claimed voicemails were left, but they weren't. Final service has not been performed yet

I'd been having problems with our 22 year old hot water heater - having to relight the pilot light (six times in three weeks). So we contacted the home warranty company and requested Moore's do the work. They were able to work us in the same day. I described for the technician what was happening and he agreed with my assessment that it needed to be replaced. The reason I had to pay $300 is because I wanted a larger hot water heater. The technician was in and out in a little over two hours. Everything works great now and we have plenty of hot water!

My house is almost 70 years old. The furnace I had was at least 30-40 years old and was not functioning. The day before Christmas(!) it died. Moore's sent someone out right away and he got the furnace working for then, but that furnace hasn't been made for a long time and the parts were unavailable. The new furnace was put in as soon as possible, exactly the day they said they'd install it. It was a great experience (well, that is, for an emergency furnace replacement) and I'd certainly call them again.

They are very nice and professional. They do work through my home warranty company.

This was a very easy transaction. They were quick to respond to our call, give us an estimate, and work with us on our warranty. Our furnace was replaced within a week.

Technician was prompt and courteous. He told me my furnace looked good and would probably make it through the winter just fine.

Our furnace had at least one (and possibly two) chambers that were cracked. We found this out because when we turned on the furnace for the first time since we moved in, we saw some smoke and it smelled funny. We then contacted the home warranty company, and they assigned Moore's to check things out. Once it was determined that the furnace had to be replaced, we received a bid from Rany Moore (they owner) as well as two other well known companies in the KC metro area. Moore's bid was very competitive, and I liked being able to speak directly with the owner. In fact, Randy was very helpful in our understanding of what would happen and what we would need in order to make our home warm and efficient. While I was initially leaning toward Trane, in the end I chose Amana because it was less expensive and had a far superior warranty. I give Moore's Home Mechanical my highest praise, and know I will use them when we need a new air conditioner in the spring.

They are very prompt. I had very good experience. He could have sold me a whole new unit but he worked hard to fix the one I have.

THEY CAME ON TIME, SHOWED ME WHAT THEY WERE DOING AND WHAT NEEDED TO BE FIXED. THEY WERE ABLE TO GET A NEW PART BY THE NEXT DAY TO INSTALL IT.