The Furniture Medic

We were thoroughly satisfied with his professional approach and skill. I have kept his card in our preferred worker file.

Not very responsive and when they finally scheduled an appointment it was 6 weeks out. After 6 weeks, not even a reminder call and when I couldn’t be home at a particular time, he cancelled the appointment and promised to reschedule. Never heard from him again.

During the only telephone conversation that I had with Mr. Cook, he asked that I contact a support person via e-mail to schedule an appointment. That was done. Mr. Cook did not show up for the scheduled appointment. There was no response to a follow-up e-mail

Great! He came over in 2 days from when I called him. Wonderful!

VERY pleased. Would hire again. Excellent job.

I contracted with Furniture Medic to refinish and repair my kitchen dining set. Sentimental attachment to the first piece of furniture my wife and I bought over 40 years ago. Don did a remarkable job repairing and refinishing the old dining room set, almost as good as new. He took less time to finish the project than he estimated, so he reduced the final price. That's integrity!

Don did a great job and was very reasonable with price. Thanks!

All went great. Don made sure all legs were tight. It is a big sofa, so it is great that he comes to the house.

Very quickly. So far the furniture pieces seem to be fine.

We had an arm of our couch which was broken. We hired the Don to do the work. He came to our house on time and got the repair done relatively quickly. The final charge was lower than the price initially quoted on the phone. We would definitely use his service again.

He seems honest, and he didn't charge me for the estimate and his time, which I appreciated very much. If I ever need his service, I wouldn't hesitate to call him.

Among the items, Henredon dining table: Big scrapes, gouges and dings. Don removed years of oxidation, restored the original lustre, repaired the gouges, dings and minimized the scrapes on the table top. Buffet: mover evidently used a grappling hook to move this item. Don repaired the deep gouges in the top. Antique chairs: Don reattached the severed arm on one host chair, repaired the vertical break in the wooden arm of an upholstered chair and the splat backs of several Chippendale antiques. Lowboy: Don restored the gloss and removed the scratches and scrapes in the top of a 20th century lowboy. Sideboard: Don restored the color to the damaged legs of the sideboard my great grandparents' brought to KS from PA in the late 1800s. Chinese server: Gouges on legs. Don matched the black lacquer finish so gouges not apparent. Other items: repaired old mirror frame, bar stools in family room and newel post on stairs. it was as if he couldn't pass damaged items w/o taking action. Thank you, Don. You went above and beyond.

I replied and said to forget about my request and was not interested in such business people who don't care for customers. The office woman replies that Mr. Cook is the one of the busiest man in town. No sorry or no signed name.

Don did an excellent job repairing our couch. Our 18 son jumped on it and t broke a board in the middle of couch and it was sagging. He was able to repair it, quickly, and he was so nice. I felt comfortable with him and he started to work right away. I was thankful that Don was able to come to our house. There was no other way to get couch fixed. The price was very reasonable. Would HIGHLY recommend. Thank you Angie's List

Don has a great reputation for his work and so he was very busy. He was able to start on my table about six weeks after I contacted him. Don worked on my table in the garage working about an hour a day on it over 5 days. A refinishing job can't be rushed since multiple coats have to have time to dry between application. We are very happy with the finished product. The table top looks like new.. I thought the price was fair based upon the multiple days he traveled to my house to work on the table.

So far, it has gone great. We haven't slept on the bed yet, however. Don was running a little late, but he called and let us know in a timely manner. This can happen when there is an earlier appointment, so it is not something I blame Don for. Don was able to use the broken footboard to make the repair. He needed to add some brackets, replace and add screws, and glue the pieces together. I was surprised that the footboard did not need replacement. However, this meant the wood finish still matched. The bed frame looks as good as it did before it was broken. Because of the way Don repaired the bed frame, it most likely will be stronger than it was originally. Since the bed is an obsolete size (California queen), we are thrilled that it could be repaired; we can still use the unusually-sized mattress we had made a couple of years ago.

I could not have asked for better quality. I am thrilled with the job he did!!!!

Don and his assistant were excellent fixing a Flex-steel recliner with some new parts that we had to order from the manufacture. We also had probably 5 or 6 other things thru out the house that he looked at and fixed. He was very patient with us and answered all our question while my wife and I traveled throughout the house looking for more things that he could fix. He spent as much time with us as necessary to answer all our questions. We highly recommend Don to others and will use him again ourselves when the need arises.

It went well. Mr. Cook stood behind the date he scheduled for finishing the work. He offered to come to my house to fix up and nicks from the upholsterer. I'll be calling him is week to take him up on his offer.

It went well. It didn't turn out the way I had described I wanted it it, but overall it was fine.

Excellent work. Showed up on time each day to finish within the days he said it would take. Don was very professional and personable. Went above and beyond touching up scratches that were not part of the original work. Highly recommend him!

His work is excellent and we have continued to ask for him to come back and do additional jobs. We recommend him without reservation.

See description. Gave up after 3 months of attempting to schedule 3 chairs to be refinished.

Don Cook did an excellent job, high quality work. Very knowledgeable and professional. Did exactly what he said he would do in the time frame he promised. Very nice guy!!

I was very pleased with the work that Mr. Cook did on my chairs & desk drawer. He was very efficient, polite and knowledgeable. I would use him again in the future.