OUR GUARANTEE: If you are not thrilled with the service experience you receive from us, we will rush back to your location at NO CHARGE and NO obligation. If you are still unimpressed, we will promptly refund 100% of your investment. | OUR MISSION: To Provide You With The Most Outstanding Service Experience EVER. | Please view our company brochure under the Documents section.
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Martin Professional is a commercial and residential cleaning service that specializes in floor covering maintenance. We Clean and Protect Carpet, Upholstery, Tile and Grout, Natural Stone, Wood Floors.
Services we don't offer
We do not provide fire restoration, mold remediation, or janitorial.
Martin Professional is the only company I call for all my flooring needs. So when I new they started cleaning tile and grout, I called them to do the floor of our walk-in shower. Other than daily cleaning, we had not had it cleaned like that in the 4 years since we had put the shower in our master bath. They had their work cut out for them and they did a good job. There was a lot of soap scum built-up. I probably should have gotten an estimate before I had them do the work because I was surprised by the cost. Pleased with the work but I think next time I will wait until I get one of their coupons they send in the mail.
Description of Work: Tile and Grout cleaning of a walk in shower 5 x 6.5 ft. The tile size is 2 in x 2in. So there is a lot of grout.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$396
Response from Martin Professional Cleaning and Restoration
Member has been a valued client for many years. She was mistaken about the amount of work that we performed on this visit. We spoke to her on the phone and discovered that since so much time had passed between the service and the review, she forgot that we also cleaned and protected much of the carpet in her home. Member only paid $104 to have the tile and grout in her shower cleaned and protected. She was very apologetic and wished to know of a way to correct this review.
Susan T.
03/2012
5.0
carpet cleaners
+ -1 more
He did an excellent job for us. They came in and I had some cats that both had accidents in the house after we had just moved in and they did an excellent job and you couldn't even tell they had an accident in the house. They were a little bit late but it wasn't their fault because they got lost and called me right away.
Description of Work: They installed carpeting in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
patrick C.
02/2012
5.0
carpet cleaners
+ -1 more
These gentlemen came in and measured the square footage of the carpet to be cleaned and gave us a detailed WRITTEN quotation that explained the work to be done. I was skeptical that they would be able to clean the carpets to my satisfaction especially in the boys bedroom that had several stains of unknown origin. The carpet was cleaned thoroughly and we were able to walk on it within an hour. I have cleaned the carpet in the past with a rug doctor and I will never waste my time doing that again. These guys are professionals and they did an outstanding job. They have earned my business and my respect.
Description of Work: Clean living room and bedroom carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Betty K.
01/2012
5.0
carpet cleaners
+ -1 more
He did a professional job. I think they did wonderful work.
Description of Work: I had him to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196
Robin B.
01/2012
5.0
carpet cleaners, ceramic tile
+ 0 more
On time. Very presentable (unlike others). Very nice. Excellent service. Would recommend them to anyone!
Description of Work: Martin Professional is the only contractor I use to clean approx 27,000 sq ft of carpet in my medical office building.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dale S.
12/2011
5.0
carpet cleaners
+ -1 more
Chuck and Eddie we easy to work with from the moment I made the call. They gave me an estimate of the job and when the size of the room was smaller than I thought, they lowered the price from the estimate. They showed up when scheduled and did a great job.
Description of Work: Cleaned carpet in our living room area and applied protective coating on carpet. Could notice a big difference between the before and after the carpet was cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Connie H.
11/2011
5.0
carpet cleaners
+ -1 more
They arrived at 9:20 to clean our carpets. We had everything moved from the rooms so all they had to do was vacuum and then clean the carpets. We also had the carpets treated with teflon. They were finished by 10:45. seemed like a short amount of time but the carpets look great.
Description of Work: Just had my family room and office carpets cleaned. Once again, they did a wonderful job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$294
Betty K.
11/2011
5.0
carpet cleaners
+ -1 more
They were on time and did a real good job.
Description of Work: Professional Cleaning and Restoration, LLC has done a good job and I am very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196
Amanda M.
10/2011
5.0
carpet cleaners
+ -1 more
From the phone call to Chuck to make my appointment, to when they came to my house to give my estimate, was an overall easy experience. They went right to work and I was not disappointed with their service.
Description of Work: I have used Professional Cleaning and Restoration for the past three years and have never been disappointed with their service. I trust Chuck and Ed to come into my home to clean my carpets every six months. Not only are they professional, but they are very friendly and always accommodating when I call to make an appointment. I highly recommend Professional Cleaning and Restoration to clean your floors!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Karla P.
10/2011
5.0
carpet cleaners
+ -1 more
Chuck and Ed were on time as they said they would be. They got busy right away and vacuumed then cleaned our carpet. The carpet was then treated with a Teflon carpet protector. Chuck and Ed did a very good job. They explained the process to us from start to finish of what would be taking place. When the job was finished they answered any questions we had. Our carpet was cleaned on Friday, on Monday morning Chuck called us to make sure everything looked good and to see if we had any further questions. Professional Cleaning and Restoration, LLC is a very customer service aware! We will be using them again and referring them to our friends to use. THANKS ! Our carpet looks good again!
Description of Work: Our carpets were vacuumed with their professional vacuum then cleaned and treated with a Teflon repellent for stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Susan T.
09/2011
5.0
carpet cleaners
+ -1 more
It went great overall. I called and gave Chuck approximate sizes of the rooms to be cleaned. He gave me an estimate, based on my measurements, and we set up a date and time for him to come to my house. I had to call him and change the date because the city was redoing our street on the same day. He was more than accommodating and we set up another date. They were on time and they did an excellent job on our very light colored carpet. There were some stains that I did not think would come out, but they got them out. The cost was higher than the estimate,but that was based on my measurements and I also added the cost to "scotchguard" the carpet. So all-in-all I was very happy with the service and the price. I would use the services again and I would recommend this company to other people.
Description of Work: They cleaned and treated all three bedrooms and the master closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$271
Janet H.
09/2011
4.0
carpet cleaners
+ -1 more
Chuck was quick to come over and give an estimate, set up appointment for next day but had to cancel and reschedule for following day in late morning - then around 1:00 but showed up at 2:00. Very friendly and did a great job.
Description of Work: Cleaned traffic areas.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$120
Tracy M.
06/2011
5.0
carpet cleaners
+ -1 more
These guys do a wonderful job, we use them ALOT, and have for over 17 years. We have rentals and renters are h****** carpet these guys are miracle workers and have gotten out stains that we have no clue what they were. We have also used them for emergency water issues (leaking hot water tanks and broken pipes, flooding). They come in and get the job done!!! They are reasonably priced, prompted and friendly. Highly Recommend them.... And please use my name so I cant get a friend referral.
Description of Work: Cleaning the carpet in one of our rentals
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robin B.
05/2011
5.0
carpet cleaners
+ -1 more
Excellent! They were able to accomodate our schedule no problem. The Teflon coating has made a big difference in the exam room hallways. I have had a lot of compliments on how nice the carpet looks. Very good guys to deal with! I will definitely have PCR continue to maintain our carpet.
Description of Work: Professional Cleaning and Restoration cleaned the carpet in the medical office building I manage. It is a 50,000 sq ft facility and about half of it is carpet. I also had Teflon applied to high traffic areas.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Marble and Granite,
Water & Smoke Damage,
Upholstery Cleaning,
Countertops and Backsplashes
FAQ
Martin Professional Cleaning and Restoration is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Martin Professional Cleaning and Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Martin Professional Cleaning and Restoration offers free project estimates.
No, Martin Professional Cleaning and Restoration does not offer eco-friendly accreditations.
No, Martin Professional Cleaning and Restoration does not offer a senior discount.
Yes, Martin Professional Cleaning and Restoration offers emergency services.
No, Martin Professional Cleaning and Restoration does not offer warranties.
Martin Professional Cleaning and Restoration offers the following services: Martin Professional is a commercial and residential cleaning service that specializes in floor covering maintenance. We Clean and Protect Carpet, Upholstery, Tile and Grout, Natural Stone, Wood Floors.
We do not provide fire restoration, mold remediation, or janitorial.