Toner Jewelers

Jewelry Sales/Design/Repair, Appraisals - Antiques/Jewelry/Items

About us

Toner Jewelers is Kansas City's locally owned and operated, family jewelry store since 1980. They say you can't choose your family, but you can choose your family jeweler. Toner Jewelers has a unique selection of new, vintage, pre-owned jewelry and pre-owned Rolex timepieces. Other services include: • Jewelry repairs while you wait• Appraisals • Diamond and gemstone consultation• Rolex Service & Refurbish • Custom Jewelry Design • Buying & Trading jewelry and coins (no appointment necessary). Our custom jewelry designers, master jeweler and our GIA graduate gemologist and appraiser work together to help you find the perfect piece. We have celebrated many engagements, anniversaries, birthdays and holidays with our clients. Our clients experience a feeling of comfort in knowing that their purchase will always be of the finest quality at the best prices from a name they know and trust. At Toner’s, you are more than a client you are family.

Business highlights

44 years of trusted experience

Services we offer

Appraisals, Jewelry Repair, Jewelry Sales, Gold and Silver Buyer, Coin Buyer, Jewelry Loans, Watch Repair, Watch Battery Replacement, on site Jewelry inspections and cleanings

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-18 of 18 reviews

Amy B.
12/2020
5.0
jewelry stores
  + -1 more
Hannah was very pleasant and helpful with me on my jewelry layaway. I would definitely continue to shop at Toner jewelers.
Description of Work: Jewelry layaway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathan B.
07/2020
5.0
jewelry appraisal
  + -1 more
My husband and I received excellent service. It’s a great place to buy jewelry. Alisha is friendly and very helpful.
Description of Work: Bought jewelry for daughter’s wedding
Rating CategoryRating out of 5
Yes, I recommend this pro

Rod M.
04/2019
5.0
jewelry stores
  + -1 more
Alisha and Paizley cheerfully greeted me when I walked in the door. I was concerned that they could be condescending since I was buying a used watch, but they were completely delightful during the entire process. They were both very knowledgeable about the watch and shared all the things Toner jewelry did to prepare the watch for resale. I feel they did everything they could to make the sale a pleasant experience. I felt confident I was making a wise move to buy the watch from Toner. These ladies represented your company in a fun but professional way. I love my Rolex! Lynn McLennan 4/20/19
Description of Work: Buying a used Rolex watch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,313.4

Lee Ann Y.
10/2017
5.0
jewelry stores
  + -1 more
Great! Ashley at Toner Jewelers was very friendly and professional. Toner has done other repairs for me and I am always pleased with them. I highly recommend them!
Description of Work: Repair of two bracelets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Toner Jewelers
Hi [Member Name Removed]! We are so happy to hear that Ashley was able to help you! We look forward to seeing you at Toner Jewelers in the future!!!

margriet B.
04/2017
5.0
jewelry stores
  + -1 more
Excellent service and customer service.
Description of Work: Bought a lot and brought things for repair. Alisha Moore is my favorite at Toners. But everybody is very helpful and friendly. Mike the owner goes out of his way to make you happy with whatever you need. Great business man :). This is the only jewelry store I have gone to in almost 16 years. They have beautiful selections for man and women and everything they sell is of the highest quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James W.
12/2015
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Resized a gold wedding band, 2 1/2 sizes. |Outstanding customer service for the staff.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Larry B.
08/2015
5.0
jewelry appraisal, jewelry stores
  + 0 more
They are always so friendly and helpful at Toner Jewelry. Alisha Moore took the time to explain why my engagement ring needed a more secure mounting for my diamond to make sure I don't have the same problem in the future. I also love to look at their exquisite collection of new and "gently worn" jewelry. I'm on the lookout for a new diamond tennis bracelet and can't wait to go back in and look at their pieces.
Description of Work: The diamond popped out of my engagement ring and they provided a new setting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Marcia B.
08/2015
5.0
jewelry appraisal
  + -1 more
It went very well. Mike spent a lot of time researching the watch and talking to potential buyers.
Description of Work: Brokered selling a watch I had

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Shari B.
03/2015
5.0
jewelry appraisal, jewelry stores
  + 0 more
We couldn't be more impressed with the kindness and quality of the service provided by Luminita and the rest of the staff of Toner's Jewelry. We will most assuredly be returning for future purchases.
Description of Work: My engaged daughter woke up in the morning and discovered that a small diamond had fallen out of the setting of her engagement ring. She and her fiancé had engagement photos scheduled that afternoon, and her fiancé had purchased the ring from an out-of-town jeweler. She walked into Toner's and the saleslady, Luminita, was so gracious and helpful. She made a call to their jeweler that did the repairs, and they assured my daughter that they could have a new diamond in place that day. In 2 hours my daughter had her engagement ring back on her finger. They also provided a courtesy settings check of the rest of the diamonds in the ring, and cleaned it for her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Holly C.
01/2015
5.0
jewelry stores
  + -1 more
Luminita offered personal service and was very helpful, as I was treated like a VIP.
Description of Work: Luminita helped me find the perfect gift for my spouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DENNIS E.
08/2013
5.0
jewelry appraisal, jewelry stores
  + 0 more
I was looking for three pairs of earrings with different colored stones: amethysts, pink stones, and diamonds. Christina brought out earrings from the vault, in addition to the selection in the case. I bought morganite and pink sapphire earrings, and diamond earrings. I had been in the store before and had spoken with Christina. I bought earrings that time, too. She is a very friendly person, and doesn't ever seem to tire of going back and forth from the vault to the showroom to bring me more items from which to choose. She is patient even if I don't like any of those she has retrieved. She is knowledgeable of any stone I mention. Everyone in the store is friendly. it is well lit and clean. The prices are good. I will shop there again.
Description of Work: I bought two pairs of earrings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Cynthia J.
08/2013
5.0
jewelry stores, jewelry appraisal
  + 0 more
Couldn't have been more friendly, welcoming and helpful in answering questions.
Description of Work: Helped with determining the value of antique pen. Replace batteries in watches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

TARA P.
08/2013
5.0
jewelry appraisal, jewelry stores
  + 0 more
The experience was very enjoyable from start to finish. Christina was very thorough and helpful. She explained that the jeweler was out of town and gave me the option to bring my rings back at a later date so that I would be without them for less time. It was a thoughtful gesture, and I know another patron took her up on the offer. I have recommended Toner to friends in the past and will continue to do so!
Description of Work: I have been to Toner several times. My husband and I purchased our wedding bands here (and engagement ring). I have had my jewelry serviced here in the past, and went in at the beginning of August to have two rings resized and a necklace repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Nancy A.
08/2013
5.0
jewelry stores
  + -1 more
Toner Jewelry did a great job. They helped me in picking out my settings by pointing out what was currently in style and what was likely to go together best. I also liked that I never felt like they were trying to sell me on more jewelry than I was shopping for. No pressure whatsoever. Very friendly, professional service.
Description of Work: I had some jewelry repaired as well has having some stones set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jacqueline S.
07/2013
5.0
jewelry appraisal, jewelry stores
  + 0 more
We first discovered Toner Jewelry when looking for a buyer for a diamond and platinum wedding band. We consulted with other brokers and jewelry stores but Ashley Moore was the first person who seemed to understand our emotional attachment to the ring and knew my daughter did not want the piece dismantled. Ashley was familiar with the designer and appreciated the fact that the value was in the design. Toner's offer made us feel good about the sale. Two weeks later we returned for services (re-sizing and re-plating two other rings) and Alisha Moore assisted us. She offered us a reward certificate to help with the cost and we are anxious to pick up our "new" rings at the end of this week. It is obvious their staff cares about its customers and repeat business and we are happy to have found a favorite new and trusted jeweler.
Description of Work: They purchased a piece of estate jewelry at a fair price and also sized and replated two other rings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

LeAnne H.
07/2013
5.0
jewelry stores
  + -1 more
Every experience I've had with Toner Jewelry over the past year has been outstanding, which is why I keep going back! I originally went to Toner to purchase a special gift for my sister, who was very ill. Mike Toner, the owner of Toner Jewelry, helped me find something beautiful within my price range and had it gift wrapped for her. She was so touched and thrilled with the gift. I've also had two bezels made to make pendants out of some rare coins. Christina helped me find the bezels that would work best with the coins and found the perfect chains already in stock, which saved me money. She called me as soon as the pieces were finished, and put a rush on one of them so that I could give it as a gift. My husband bought me an exquisite bracelet at Toner for my birthday. The employees there helped him select a bracelet I'd love, gave him a great price, and kept the secret--even though I was coming in to pick up my bezel pendants. When I finally walked in wearing the bracelet, I think they were as thrilled as I was! They sized it and tightened the clasp for free, and I love it!
Description of Work: I've been to Toner Jewelry to purchase estate jewelry, new jewelry, custom made jewelry, and to have my wedding ring repaired and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBBIE D.
06/2013
5.0
jewelry stores
  + -1 more
Everything went very well!
Description of Work: I brought in a jewelry repair and they did a beautiful job fixing an antique necklace and they cleaned without even asking. Part of the repair!! While I was in , Mr. mike Toner, the owner was very nice and personable. He is very knowledgable and helped me pick out diamond earrings for my 60th birthday. He showed me several different pair and educated me about the quality of each diamond. I love my knew diamond earrings and I learned so much from my experience. Toner Jewelry is the way to go. I give Toner Jewelry an A+ in both quality of product and knowledge of diamonds and gold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MARIE K.
10/2006
1.0
jewelry appraisal
  + -1 more
I went in to get a couple of rings appraised and if I was happy with it I would have sold them (as they also buy jewelry). I do not remember the name of the woman I dealt with. She was very rude. She told me the diamonds in my rings were of very poor quality and really weren't worth anything. I was not expecting that they would be worth a lot, and I was fine with that. It was the way she said it. She was very dismissive, looked at me like I was really low-rent, and seemed angry that I wasted her time. I will definitely never go back there. Her parting words were that I should go check out a pawn shop. I truly was not upset that the rings weren't worth much. I was very upset with the way I was treated.
Description of Work: They appraised a set of rings. They also buy jewelry. Had the appraisal been satisfactory, I would have sold them.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


    Contact information

    6285 West 135th St, Overland Park, KS 66223

    http://tonerjewelers.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Jewelry Sales/Design/Repair,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    Toner Jewelers is currently rated 5 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Toner Jewelers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Toner Jewelers offers free project estimates.
    No, Toner Jewelers does not offer eco-friendly accreditations.
    No, Toner Jewelers does not offer a senior discount.
    No, Toner Jewelers does not offer emergency services.
    No, Toner Jewelers does not offer warranties.
    Toner Jewelers offers the following services: Appraisals, Jewelry Repair, Jewelry Sales, Gold and Silver Buyer, Coin Buyer, Jewelry Loans, Watch Repair, Watch Battery Replacement, on site Jewelry inspections and cleanings

    Contact information

    6285 West 135th St, Overland Park, KS 66223

    http://tonerjewelers.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM