Quality Septic & Sewer, Inc.

septic tank company, sewer cleaning company

About us

Since 1985, Quality Septic & Sewer, Inc., has served the greater Kansas City area's Septic, Sewer, and Water service needs. We take pride in doing the job right the first time. Customer service is our number one priority. We have not only acquired and completed thousands of our own projects over these years but have been sub-contractors for several of the "Big Name" plumbers in the area. We pass these same "Wholesale" prices on to you, skipping the "Middle-Man" and saving you money! We spend many days every year in continuing education classes learning the latest in innovative technology in the On-Site (Septic System) Industry. We pride ourselves in being "Problem Solvers". Contact Mark Shepard, Pres. Quality Septic & Sewer, Inc. today, and you'll be glad you did.

Business highlights

40 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.853 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
0%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.9
Showing 1-25 of 53 reviews

Peggy S.
09/2024
5.0
This is the Best, Sewer, Septic tank, Lateral Lines out of Overland Park KS that Services Kansas n Missouri. They are very prompt at the inspection, Quote design n installation that I have ever seen in years. Mark n his team were fantastic n quick. They even dealt with the County that was on us. I totally recommend Mark Sheppard n team for any Lateral Lines. Sewer, Septic n Pirana Install around. Their price beat anyone else's n their work was extravagantly awesome. Everyone else wanted to do unnecessary work n install we didn't need. Quality Septic concentrated on the actual issue n problem and quoted only what was needed. Others wanted to do stuff not needed or required. Thank you so Much Quality Sewer n Septic for taking extremely awesome care of my backyard n job. I totally recommend anyone to call them 1st you won't be disappointed n will definitely want them to do your job. They were very friendly, understanding n reassured us they will have our back n get it taken care of correctly. An they did 100% of it. Unlike the others

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alex S.
01/2024
5.0
Quick work, excellent price and easy to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Dale D.
06/2023
4.5
On time and the price was right.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Joe S.
10/2022
2.5
Ok.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
2.5


Nicole K.
03/2022
5.0
I would give them a 10 if possible. They did great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
09/2020
5.0
They were able to come on the same day and were reasonably priced.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

John S.
06/2020
5.0
I needed to have my cast iron and clay pipe sewer replaced. I called several companies for bids and Quality was by far the lowest bid. I had them replace my entire system , from the roof vent pipe to the city sewer main. They did a great job and did it so that I was only out of service for about 9 hours. Great workers doing the inside work and outside as well. I would recommend them anytime based on my experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jarett L.
07/2019
5.0
They came out same day, I had a hard time finding a company that would look at the leach field stuff, but they knew exactly what to do. He didn't BS me or anything, ended up just being a clogged up pipe in the leach field but he checked everything twice and I'm super happy with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phil S.
01/2019
5.0
Amazing how quickly they responded, great quality of work at a reasonable price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Jackie R.
09/2018
5.0
Excellent service. Very reasonable pricing. Excellent work. Very pleased with them and would highly recommend them.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Shawn F.
05/2018
5.0
Experienced professional courteous and informative. Got the work done in a timely manner. Nice work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rod K.
04/2018
5.0
Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom S.
10/2017
5.0
I had a septic replacement prior to closing on the sale of my property. The buyer was planning on adding more bedrooms and Mark handled the county soil tests, approvals, and sizing requirements, and he got all the work finished prior to closing. The office staff was also very helpful.I would highly recommend Quality Septic and Sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,000

Norman Joe B.
09/2016
5.0
Mark was very professional and worked with to do only what we needed to have done. Was very reasonable priced. They did a quality work. We would recommend Quality Septic & Sewer, Inc to anyone needing their main sewer line replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darcy M.
10/2015
5.0
The project was completed in a very professional manner. They showed up at scheduled time and was completed within six hours time span. Final project turned out great! Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Thomas R.
07/2015
5.0
They inspected the system, but couldn't find the problem. They recommended a plumber they used that could visually inspect the line with a camera. This still didn't ID the problem, so I had the septic tank pumped and inspected (Quality Septic and Sewer did not have the equipment to do either of these). The cause is still not totally identified, but suspect that there may have been some issues with the previous home that was demolished before this one was built. If the problem continues, major excavation will be needed. That is in limbo at the moment. All in all, very satisfied with the services provided. Quality Septic and Sewer has my highest recommendation for customer service, honesty and responsiveness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Erick S.
02/2015
5.0
very good service . they fix my sewer line very quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Crystal K.
01/2015
5.0
They are very honest and do what they say they are going to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tammy C.
01/2015
4.5
Fast response and repair. Would have liked a little more communication related to issues and cost for repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ken L.
12/2014
5.0
Mark & Tim are great. Made the process very simple. Said what he would do, did what he said, and was half the price of others. I will recommend often.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron T.
07/2014
5.0
Quick response and clear explanation of what was happening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Robert M.
01/2014
5.0
Mark called me 2 minutes after I filled out the HomeAdvisor work order, his estimate was less then half of the previous estimate. He started work right when he said he would and worked past sundown to complete the job...Were VERY HAPPY!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000
    • 1(current)
    • 2
    • 3

Contact information

14020 Russell St #811, Overland Park, KS 66223

http://qualityseptickc.com

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
7:00 AM - 10:00 PM

Service Categories

septic tank company,
sewer cleaning company

FAQ

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: 7:00 AM - 10:00 PM

Quality Septic & Sewer, Inc. accepts the following forms of payment: CreditCard
Yes, Quality Septic & Sewer, Inc. offers free project estimates.
No, Quality Septic & Sewer, Inc. does not offer eco-friendly accreditations.
No, Quality Septic & Sewer, Inc. does not offer a senior discount.
Yes, Quality Septic & Sewer, Inc. offers emergency services.
Yes, Quality Septic & Sewer, Inc. offers warranties.

Contact information

14020 Russell St #811, Overland Park, KS 66223

http://qualityseptickc.com

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
7:00 AM - 10:00 PM