Techs were great and professional. Quick to complete the diagnosis. The cost of the repair part was $180 and available on Amazon for $60.
Description of Work: Diagnosis of Issue
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Michael B.
08/2018
5.0
fireplaces, gas logs
+ 0 more
Extremely well. Employee came out, was on time, ver neat, made sure there were no leaks, readjusted the gas logs, did some minor touch up work like repaining the inside of the fireplace. I was very pleased.
Description of Work: Gas fireplace inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
David H.
01/2018
5.0
gas logs
+ -1 more
Came to the house on the date and time stated. Repaired the fireplace, cleaned up their mess, and were on their way.
Description of Work: Fireplace pilot light needed repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol C.
11/2017
5.0
fireplaces
+ -1 more
Very well all was good
Description of Work: Fireplace check for operation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brent M.
11/2017
5.0
fireplaces
+ -1 more
Great service. Technician was punctual and courteous. Highly recommend KC Gas Fireplace.
Description of Work: Installed pilot assembly. Safety check entire system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Heidi P.
11/2017
5.0
fireplaces
+ -1 more
Great! I would highly recommend KC Gas Fireplace.
Description of Work: New unvented gas log installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brett S.
10/2017
5.0
fireplaces
+ -1 more
Got me up and running and ready for winter.
Description of Work: Knowledgeable, fast, reasonably prices
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristopher W.
09/2017
5.0
fireplaces, gas logs
+ 0 more
Pricing was better than the Lawrence, KS competitor. Responsive to all questions, concerns and the only minor issues I had were resolved within 24 hours. Dan even offered to come out on a Sunday to resolve one of the issues we had.
Description of Work: Pulled out an existing wood burning unit. Replaced with a Napoleon G36 direct vent unit. Ran gas/electrical, put in new vent stack. Framed in unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Kathie G.
04/2017
5.0
fireplaces
+ -1 more
The installation went quickly and efficiently. When it was finished and I had a chance to sit down and look at it, there was a large gap at the bottom. The technician came out the next day and fabricated the solution on the spot and it looks great. They wanted to be sure we were happy with their product which we are!
Description of Work: Had a gas insert installed in existing fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Nancy M.
03/2017
5.0
fireplaces
+ -1 more
Great! Very quick and professional. Left everything super clean.
Description of Work: Gas fireplace did not ignite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Peter M.
03/2017
5.0
fireplaces
+ -1 more
Went great. Speedy high quality work. Went above and beyond, climbing onto caulking the rooftop vent.
Description of Work: Repaired and cleaned electric starter gas fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Brian D.
02/2017
5.0
fireplaces
+ -1 more
Dan and John were great! They showed up on time and walked me through what they were doing. I have never had a gas fireplace before and their instruction was very helpful.
Description of Work: I had the fireplace checked to make sure it was working properly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Ken H.
11/2016
5.0
fireplaces
+ -1 more
He did an excellent job at a fair price
Description of Work: Gas fireplace serviced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Amy P.
09/2016
5.0
fireplaces
+ -1 more
Went well. They coordinated with masonry contractor to gain access to valve, replaced valve, replaced bricks to be ready to paint.
Description of Work: Fix leak in gas fireplace on/off valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$725
John V.
07/2016
5.0
fireplaces
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Kim S.
03/2016
5.0
fireplaces
+ -1 more
unknown
Description of Work: This service provider was professional from initial contact to completion of the repair. |I had a gas log that would not stay lit. The technician was on time, and very efficient and courteous. He diagnosed the problem within minutes and had it repaired in no time - it was the wall switch! |He was so thoughtful and conscientious. He cleaned my glass fireplace surround, and the fireplace. He even vacuumed it, and put in new fake embers! |The charge for service was a flat rate ($95.00) due to distance (Overland Park to Lee's Summit.) They were up front on the phone to tell me this, and they said it would include any parts needed up to a reasonable amount. The technician called me the day of service to let me know his estimated arrival time. He was prompt and very thoughtful. | |I would highly recommend KC Gas Fireplace. I think they did a great job, and were honest and reliable. | |I selected them because of what I had read when comparing gas fireplace companies on Angie's List, and I am confident I made the best choice!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
colby S.
02/2016
5.0
fireplaces
+ -1 more
unknown
Description of Work: Our gas fireplace has never worked better! They quickly diagnosed & repaired the service issue, but also paid attention to the overall functionality of the unit, picking up on a problem we've had for years but never thought to inquire about. I appreciated that they took the time to explain what was being done and why as they went along. In addition to being good at what they do, KC Gas Fireplace is professional, courteous, tidy (drop clothes to protect carpets, for example), and well-priced for the excellent level of service we received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
John H.
01/2016
5.0
fireplaces
+ -1 more
Our gas fireplace hadn't worked in years. Called a fireplace provider who recommended KC Gas Fireplace Service. The next day the repairman Dan came to our house. Spent one hour fixing the fan, blower and bolting the fireplace to the floor. Also cleaned out the pilot light line and provided new pretty embers. Fireplace is now working great and we were able to enjoy it! Should have called years ago! Thank you!
Description of Work: Fixed and serviced my Majestic Gas Fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Rick P.
12/2015
5.0
fireplaces
+ -1 more
Dan was great to work with. Highly recommend him. Quoted a cost and stuck to it. No up selling in additional items. They took the time to clean the glass and out 12yr old fireplace looks great again. Total visit was about 25 minutes!
Description of Work: Fixed the pilot light which would not light and cleaned the glass and inside area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from KC Gas Fireplace
[Member Name Removed] We are so happy to hear that you were completely satisfied. It is important to us to keep our word especially when we are quoting prices. Thank you so much for giving us an opportunity to take care of you and passing on our name! Thank you!
lisa H.
11/2015
5.0
fireplaces
+ -1 more
ere's our story: we were having problems with our gas fireplace--the gas was running too strong, leading to a large 'poof' of fire upon lighting it (it was almost singe-your-eyebrows worthy), and also leading to us being able to smell gas even as the fire was burning. I searched Angie's List for a company who did fireplace repair, hoping to find one that could check our gas line and the inside of our fireplace. I caution you to make sure you know what your fireplace repair company actually does when you call them. Most listed companies deal with chimneys. Very few deal with gas logs or the interior of your gas fireplace. You could end up paying a service charge (sometimes a very high one) for a company to come to your house and THEN tell you that they don't do what you need. Or, you could end up with exactly the right company, like we did with KC Gas Fireplace. I called three different companies from Angie's List. KC Gas Fireplace was the third I called, and I'm SO glad that I did. They were responsive, they charged a reasonable fee to come out--and their fee included labor, no matter what was wrong with the fireplace or how long the call would end up taking. Unlike the other companies, this company focuses on the inside of your fireplace -- the gas line, the connections, the gas logs, and the embers. They came out on time, and they adjusted the gas line--a coupling had been loose, allowing too much gas to escape. They then cleaned all of our logs and arranged them more efficiently. John arranged the logs a few times until we liked the way they looked. He was patient with us and friendly. Finally, he offered for a low price to come back with embers and lava rock. We took him up on it, but he made it clear that our fireplace was in fine condition even if we didn't take him up on that offer. By way of warning, the first two companies I called were prominently listed under "fireplace repair" and had a lot of reviews on Angie's list. One wanted $300 just to come to the house--their plan was to take photos and video of my chimney (outside and inside) and roof flashing, etc. I told them that the problem was not the chimney. I already knew that the problem was the gas line, but they insisted that their service call would be to check the chimney. Then, if there was a gas line problem, they told me they "might" be able to fix it, but that parts and labor would cost extra. Well, I knew there would be a gas line problem, so I tallied up even more costs on top of their $300 charge for visit and to take photos of my chimney, and I said no thank you. When I called the second company, the person answering the phone was in her backyard with her grandkids. She didn't know at all if they could deal with a gas line, but she still wanted me to schedule a $79 "visual inspection" or an $120 "video inspection." Again they were talking about my chimney. NOT the gas logs or inside of my fireplace. Again I said no thank you. I was about to give up, when buried in the listings I found KC Gas Fireplace--as I said above, they were JUST what I needed. I couldn't recommend KC Gas Fireplace more highly for their price, their service, and their responsiveness.
Description of Work: Checked and repaired gas fireplace connections. Cleaned and re-positioned gas fireplace logs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from KC Gas Fireplace
[Member Name Removed] Well here we are! We finally got everything confirmed and authorized on here. We genuinely appreciate your review. Referrals are the lifeblood of our business and people like you keep our dream alive. Much appreciation!
Jesse P.
03/2015
5.0
fireplaces
+ -1 more
Everything went great.
Description of Work: They replaced a part that was near the pilot light on our fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from KC Gas Fireplace
[Member Name Removed] Thank you for choosing KC Gas Fireplace. We appreciate your business and promotion of ours! Many,many thanks again!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Gas Logs
FAQ
KC Gas Fireplace is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
KC Gas Fireplace accepts the following forms of payment: Check
Yes, KC Gas Fireplace offers free project estimates.
No, KC Gas Fireplace does not offer eco-friendly accreditations.
Yes, KC Gas Fireplace offers a 10% senior discount.
No, KC Gas Fireplace does not offer emergency services.
Yes, KC Gas Fireplace offers warranties.
KC Gas Fireplace offers the following services: Service,Repair,Inspection & Installation to new construction,reconstruction both commercial and residential.