Hamilton Heating, A/C & Plumbing

It was good highly recommend

Exceptional

Very well. very professional

Beyond, great! Done on time!!!!!

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GREAT, ON TIME, PROVIDED ESTIMATE FOR REPAIR AND/OR REPLACEMENT. WAS ABLE TO REPAIR VALVE. VERY QUICK.

I ASKED BOB HAMILTON PLUMBING TO COME GIVE ME AN ESTIMATE ON 3 SIMPLE PLUMBING TASKS. I SUSPECTED THE QUOTE WOULD BE AROUND $300. IT WAS CLOSER TO $2000. I ENDED UP DOING ONE OF THE TASKS MYSELF WHICH WAS EASILY DONE USING A $7 PART FROM A HARDWARE STORE. I LET THE REP FROM BOB HAMILTON KNOW I WAS NOT INTERESTED IN USING THEM. THEY MAY DO GOOD WORK, IN FACT I BET THEY DO. BUT WHEN LOOKING FOR A REASONABLE PRICE, THEY ARE NOT THE ONES.

THEY CAME OUT, WORE PROTECTIVE COVERINGS OVER THEIR SHOES. THEY WERE NEAT AND DID THE JOB QUICKLY. WE EVEN BOUGHT A 1 YEAR SERVICE AGREEMENT FOR A HEATING AND COOLING FROM THEM.

SERVICE WAS VERY PROMPT, BUT VERY EXPENSIVE. I WOULD HAVE HAD ANOTHER BENT PIPE FIXED, BUT RATHER THAN CHARGE BY THE HOUR, THEY CHARGE BY THE JOB DESCRIPTION, SO ANOTHER PIPE WOULD HAVE COST ANOTHER $257.00 TO FIX IN ADDITION TO THE $257.00 FOR THE FIRST PIPE EVEN THOUGH THE FIRST JOB TOOK LESS THAN 30 MINUTES.

POLITE, EXCELLENT, AND ON TIME. WAS VERY THOROUGH AND KNOWLEDGEABLE. DETAILED EACH STEP TO BE DONE WITH PRICE ASSOCIATED. HE WAS VERY HONEST, OPEN, POLITE AND PROFESSIONAL. I WOULD HAVE NO QUALMS ABOUT LEAVING HIM ALONE IN HOUSE. VERY TRUSTWORTHY. PRICE VERY REASONABLE. FOR EXAMPLE, A COMPETITOR QUOTED A PRICE 2 X AS MUCH FOR 1ST VISIT WORK.

ON TIME, TRUE ESTIMATE (STUCK TO IT), EXPLAINED ALL WORK AND WHAT COULD BE LEFT TO US. THE PRICING FOR THE JOB WAS IN FOUR PARTS, DEPENDING ON WHAT WE WANTED THEM TO DO. PLUMBERS ARE EXPENSIVE, BUT THIS ONE IS NO MORE EXPENSIVE THAN TWO OTHER BIDS WE GOT. THERE WAS NO CLEAN UP FOR US ON THE ROUGH-IN PART OF THIS. THE TECHNICIAN WAS POLITE, EFFICIENT, AND MINDFUL OF OUR PETS.

THEY SAID THEY CHARGE AN EVALUATION FEE OF $39 JUST TO LOOK AT THE PROBLEM. SINCE MOST HOMEOWNERS, LIKE MYSELF, OBTAIN MULTIPLE BIDS, IT DOESN'T MAKE SENSE TO PAY MULTIPLE EVALUATION FEES. THERE ARE PLENTY OF COMPANIES THAT DON'T CHARGE THESE FEES. TRAVEL TO SOMEONE'S HOME TO EVALUATE A PROBLEM AND PROVIDE A BID IS THE COST OF DOING BUSINESS. AVOID COMPANIES THAT CHARGE THESE UNNECESSARY FEES. EVALUATION FEES ARE A GIMMICK. REPUTABLE COMPANIES THAT HAVE CONFIDENCE IN THEIR SERVICE WILL NOT ASK FOR A FEE UP FRONT PRIOR TO PROVIDING A BID OR QUOTE TO DO THE WORK.

I SET UP AN APPOINTMENT FOR THE PLUMBER TO COME OUT BETWEEN 11AM-1PM SUNDAY. NO ONE SHOWED, SO I CALLED THE COMPANY, AND THEY SENT OUT A PLUMBER AT 3:30. HE EXAMINED THE DRAIN. INSTEAD OF USING HIS OWN EQUIPMENT, HE ASKED ME FOR A HOSE. HE SHOVED THIS HOSE IN THE DRAIN. HE HOOKED UP THE HOSE TO THE SINK AND FILLED UP THE DRAIN. THE WATER OVERFLOWED ONTO THE FLOOR. THEN HE SAID HE COULDN'T DO ANYTHING. HE WOULD NEED TO BREAK THE CONCRETE AROUND THE DRAIN TO FIGURE OUT THE PROBLEM. THEN HE WOULD REPLACE THE DRAIN, BUT HE WASN'T SURE THAT THIS WOULD SOLVE THE PROBLEM. HE GAVE AN ESTIMATE OF $860 TO DO THIS, BUT NO GUARANTEE THAT IT WOULD FIX THE DRAIN. IT COST $40 FOR THE SERVICE CALL.

HE CAME OVER AND CHECKED OUT THE SITUATION AHEAD OF TIME, EXPLAINED WHAT HE WAS DOING AND HOW MUCH IT WOULD COST. VERY THROUGH AND GAVE A DISCOUNT SINCE I MENTIONED ANGIE'S LIST.

BRIAN WAS KNOWLEDGEABLE. I LOVE THE REPLACEMENT FAUCET. HE CAME RIGHT BACK WHEN A MINOR PROBLEM OCCURRED AND CORRECTED IT. I'VE HAD NO TROUBLE SINCE.

VERY PROMPT. CLEANED UP AFTER THEMSELVES AND STAYED WITHIN PRICE ESTIMATE. VERY PROFESSIONAL AND FRIENDLY.

THEY WERE GREAT. THEY WERE ON TIME AND PROVIDED GOOD SERVICE FOR A REASONABLE PRICE.

VERY PUNCTUAL, POLITE. FAST WORK. AVERAGE PRICE.

DID AN EXCELLENT JOB. HE WAS ON TIME, COVERED HIS FEET WITH BOOTIES TO KEEP THE FLOOR CLEAN. FAST AND GOOD QUALITY OF WORK.

QUICK WORK IN A VERY EFFICIENT MANNER. HAPPY TO HIRE AGAIN.

THEY WERE ABLE TO SEND A SERVICE PERSON WITHIN THE TIME FRAME I NEEDED. THE REPAIR PERSON WAS KNOWLEDGEABLE, HELPFUL, AND THOROUGH.

SERVICE PROVIDER WAS WILLING TO DO EXTRA WORK OF LOOKING INTO CLOSED VENT AT NO EXTRA COST. INFORMED OF PRICES BEFORE STARTING WORK.

THEY ARE A GOOD COMPANY OVERALL, BUT THEIR PRICES ARE A LITTLE HIGH.

THEY ARE QUICK TO RESPOND. VERY NEAT, AND CONSCIENTIOUS ABOUT MOVING HEAVY EQUIPMENT INTO AND OUT OF THE HOME.