Dryer Vent Wizard of Kansas City West

Excellent!! It was determined that the dryer vent needed to be replaced. Dryer Vent Wizard did the vent replacement in a couple hours. Ramon was the technician who did the work. He was very pleasant to work with, very knowledgeable and very professional. The new dryer vent is exactly what we needed and looks and works great! An outstanding job from start to finish!

Good once he got here. Was 1-1/2 hrs late. Owner very apologetic but it really messed up my day.

The technician was professional, prompt, and responsive. He explained everything to me and did not try to upsell me. He gave me the before and after measurements of the airflow in the dryer. Great job!

Excellent. Ramon, the service technician, arrived on time for the appointment. After diagnosing the situation, he provided me with a complete estimate of all services required and the related cost. The work was completed timely and professionally and our dryer is working great again now that our system has been cleaned.

Great! Very professional and knowledgeable!

Great service especially explaining the work needed before he began. It was taking 2 hours to dry one load of clothes. Condensation formed on pipe and was dripping on the floor. Worked with my timeframe. Pleasant and fast technician.

went very well person was well knowledged and very personable , Prices are rather on the high end compared to other providers but was quick to take care of my need right away. would Hire again.

Prompt professional and did a good job.

I felt the amount was very expensive to for replacing the vents and an hour and a half job. the service tech did a good job but kept soliciting his number so he could start his own handy man service.

Outstanding service! Harold was extremely knowledgeable and professional, and took his time to do the job right. He educated us on what to do going forward, and even discovered that our vent hadn't been hooked up when the house was built (something that two other vent cleaning providers never found), because he actually went into the attic to check the vent routing rather than just climbing a ladder to clean the vent from the outside. I would not hesitate to recommend him.

The tech showed up at the appointed time and got right to work. He worked efficiently and did a thorough job. He replaced the venting materials from the dryer to the outside and they seem to be of good quality and the work done well. The price was reasonable.

great! Professional and thorough - I would definitely call them again.

I called on Friday and they came the next morning. This was the second time I had used them and I had confidence that I would get another professional job. They checked the airflow and determined that there was some reduction flow and it needed cleaning. The whole job was done in less than an hour. They arrived on time and contacted me prior to coming.

They came out on time, gave me an accurate estimate. Once I agreed they installed it quickly and professionally. Of there was any mess I couls not tell as the areas he worked was cleaner than when he started.

Was professional, performed thorough recommendations, and then performed the work as directed and cleaned up well after himself. Would utilize again.

I was completely and utterly impressed with the work the technician provided. The technician did a complete inspection of the inside and outside venting. He took pictures to show me how bad my situation had grown. He provided a detailed cost summary of the job, as well as providing optional accessory upgrades to help prevent the vent blockage in the future (vent hose, better outdoor vent cover, etc.). I was impressed that the technician did not make me feel pressured to do any of the work or purchase upgrade accessories. But since the upgraded accessories were to replace materials over 20 years old, I opted to upgrade several of the options. Overall, the vent cleaning cost was more than I expected, even though I knew it would not be cheap. But the professionalism, punctuality, thoroughness of their inspection and costs, as well as setting realistic expectations, was beyond what I expected and was WELL WORTH the price! Especially considering that the alternative would be a vent fire burning down my house! Although it is NOT a cheap service, I still HIGHLY recommend this company and will absolutely use them again, if needed!

Work was done quick and efficient. All mess was cleaned up before leaving and dryer vent was completely cleaned and cleared. He showed before and after pictures of inside the vent as well as suction reading to show the difference that was made by the cleaning.

He did an excellent job, but was VERY expensive. He kept finding things to do that would run the cost up. Much of it we did not do, but he was still quite expensive. The gentleman was never pushy about anything. He did a very thorough job, and I don't know whom else I would have called to have had the job he did done at a lower price. He knew what he was doing, and went about it with a high level of energy and determination. He was very professional, and good at what he was doing. I guess in retrospect I am saying I would use them again. It is just something that is very expensive to have done well.

Tucker the repairman was very nice and professional. He worked quickly and efficiently the whole time and after inspection gave me an item description of his recommended fixes. Aside from the vent cleaning, I chose to install a new transition flex pipe and outside vent cover. They do know their business well, but they are expensive.

The installation went very well. You can tell that dryer vents are their specialty. They know what they are doing. They use top-of-the-line exhaust vents for maximum airflow. I wish I would have done it sooner. It would have saved me from so many headaches!

The clothes dryer was taking a very long time, several cycles to dry laundry. I had a portion of the vent line in the basement that was flexible tubing. It was sagging! As a DIY effort, I climbed the step ladder and attempted to disconnect the flexible tubeing. I was knocked off the ladder and doused heavily with WATER that had accumulated there! I checked Angie's list for a service provider and selected Dryer Vent Wizard. My phone call yielded a very prompt response from the owner, Harold Bert. He put me in contact with his technician, Tucker. Within less than an hour, Tucker was in my home providing a professional diagnosis of the dryer vent problem and its repair. The flexible section in the basement was replaced with solid tubing, appropriate elbows and support straps. The dryer connection tubing was replaced with better tubing less likely to cause lint backups! The entire vent line was cleaned thoroughly! The dryer now works properly, efficiently drying the laundry! I highly recommend the services of the Dryer Vent Wizard!

Tucker was very courteous and professional. The dryer and the vent run were both very badly impacted with damp damp link. The job was done pretty quickly. The dryer was thoroughly cleaned inside and out and everything else was cleaned up nicely.

Very fast response! They did a great job and were punctual.

When I called to make the appointment to have the vent cleaned I tried to get an idea of how much it would cost and was only told that the trip charge was $39 and that they couldn't give me any more information. I have a long dryer vent and had been successful at removing a lot of lint from both the dryer and the vent using a tool I purchased on line but was unable to get the tool around a corner where the remaining lint was creating an obstruction. The repairman arrived at 1:15 which was after the 11:00 to 1:00 window I was given. He checked the flow of air where the vent exited the house and told me that it would $225 to clear the vent in addition to the $39 trip charge and then offered a variety of additional services for additional costs. He said the minimum charge to clear the vent would be $150. Given how much work I had already done to clear that vent I thought this was very high. I was disappointed that the person who made the appointment couldn't give me any idea of the cost because it would have saved me the trip charge and I could have kept from wasting the serviceman's time. I ended up using the Gardus lint eater I bought on line at Amazon for $34 and managed to get the obstruction cleared. I guess I was motivated to save $225.00.

Harold arrived promptly at 8:30 am on a Saturday. He was completed by 10. Everything was well explained and well conducted. We would use the service again.