Computer Tech Services

computer repair expert

About us

The owner, Matthew Christensen, has 21 years of professional experience in the computer and networking industry. This experience includes 6 years of Naval experience where he served as a Data Systems Technician. After serving his time in the Navy, Matthew decided to launch his own business in 2004. His company works with both professional organizations as well as residential customers. He is located in Overland Park, Kansas and services the entire Kansas City Metro area. Now successfully into it's 15th year, Computer Tech Services, Inc. is a thriving and in-demand company. Matthew attributes the growth and enhancement of his business to those who have placed their trust in his proven technical abilities and extensive experience. He continues to provide great customer service in addition to solid solutions to computer and networking problems. He prides himself in operating with integrity and has high regard for the lives, concerns, and convenience of his customers.

Business highlights

21 years of trusted experience
Veteran Owned & Operated

Amenities

Warranties
Yes

Reviews

5.089 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 26-50 of 89 reviews

Jim F.
02/2020
5.0
Matthew was wonderful! Good communicator, punctual, polite, knowledgeable and a very hard worker. He kept working until he solved my thorny computer problem. And the value was phenomenal! He gets my highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy H.
01/2020
5.0
Explained everything and was efficient. Will definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike F.
12/2019
5.0
Matthew definitely knew what he was talking about. When he encountered a problem he stuck with it until it was solved. I got the feeling that he was working on his own computer while he was working on mine. He was very fair and flexible with his pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard C.
12/2019
5.0
Great service and very knowledgeable. Pleasure to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

roger h.
10/2019
5.0
Everything went great, no problems or concerns at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda K.
10/2019
5.0
Excellent IT experience. Matthew is very knowledgeable, explains everything. Goes above & beyond. Highly recommend Matthew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deb R.
08/2019
5.0
Worked around my schedule which I appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane E.
08/2019
5.0
Matthew went way above my expectations for the job. He showed me things I needed to know about my laptop that I didn't even know I needed to know. Very impressed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Nancy D.
07/2019
5.0
Fixed everything quickly and on the first try, which is far better than most. Pleasant guy. Good communicator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

EVERETT S.
07/2019
5.0
This afternoon Matthew lowered my blood pressure by a third. A scam/hacker gained access to my computer through my carelessness . Matthew responded within hours; was very friendly and courteous; very informative and knowledgeable; spoke computer language that I could understand and relate to; answered all questions freely and openly offered suggestions. Matthew's level of customer service and technical knowledge exceed anything I have experienced in my 40 years in corporate retail management. It blew me away. Would most definitely recommend Matthew to anyone and everyone. Thanks for saving my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret R.
07/2019
5.0
Mathew is a very knowledgable, courteous, person who certainly knows computers. I recommend him highly as a technician and as a person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

heather s.
06/2019
5.0
Very prompt. Able to diagnose problem within moments. Very friendly and knowledgeable about the field.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin G.
05/2019
5.0
I am a sole proprietor business consultant who relies heavily on the use of my laptop. When it is operating software failed one morning I was at a stand still. My regular IT service provider resides in another state and operates remotely. My solution through them would have required me to ship my device and be without it for several days. I contacted several services provides for help and Matthew was the one who was able to prioritize my needs and respond very quickly. How refreshing it was to discover he not only fixed my significant problem, but he gave me a very reasonable time frame for completion and then got the computer back to me well ahead of schedule and stayed to make sure it was operating for me as required.I would highly recommend Matthew's services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$156

Terrry H.
04/2019
5.0
Matt is very knowledgeable in computer and I would recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim C.
03/2019
5.0
Arrived on time and methodically went about fixing my printer issue. Would recommend and would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christina J.
03/2019
5.0
We were having issues with our WiFi. I described the issues to Matthew prior to our appt so he brought the needed equipment with him and by the time he left our WiFi was running smoothly with no issues. I highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$355

vicki r.
01/2019
5.0
He was on time,treated me with respect and explained everyrging that he was doing. Very knowledgeble and friendly. There are not enough words to say about what a wonderful experience I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

Lisa W.
12/2018
5.0
Courteous and responsive to our issues. Didn’t talk in tech terms and really worked to help us understand how to better use our printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan H.
12/2018
5.0
I called and was able to get Matthew out the same day. He thoroughly explained each step of what he was doing, gave me options to get the results I was looking for, transferred files from my old computer to my new one and took a look at my old desktop, to let me know if there was anything I could do to enhance its performance. I will definitely use his services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike U.
11/2018
5.0
Prompt, very friendly and knowledgeable would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank M.
11/2018
5.0
Excellent service very professional, although the PC was "dead" gave excellent recommendations on replacement options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

jan j.
10/2018
5.0
Very efficient and so knowledgeable. He was polite and listened to my concerns. Would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Cathy K.
09/2018
5.0
I needed help getting my computer cleaned up and running more efficiently as well as advice on whether the computer I have would be adequate for my future needs. Matthew was helpful and fair and I will use him as a consultant and for all computer repair issues in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 13467, Overland Park, KS 66282

http://www.computertechserviceskc.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

computer repair expert

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

No, Computer Tech Services does not offer free project estimates.
No, Computer Tech Services does not offer eco-friendly accreditations.
No, Computer Tech Services does not offer a senior discount.
No, Computer Tech Services does not offer emergency services.
Yes, Computer Tech Services offers warranties.

Contact information

PO Box 13467, Overland Park, KS 66282

http://www.computertechserviceskc.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed