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CHET'S LOCK & KEY

Locksmiths

About us

Since 1984, Chet's Lock & Key has provided superior service and quality to the Kansas City area. Our retail shop is available Monday - Friday, 8am - 5pm.

Business highlights

41 years of trusted experience

Services we offer

LOCKSMITH.

Services we don't offer

Automotive

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
18%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.4
responsiveness
4.3
punctuality
4.7
Showing 1-11 of 11 reviews

Lynn R.
05/2017
5.0
locksmith
  + -1 more
I would absolutely continue to use them.
Description of Work: I've used him when I locked out of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RONNIANN S.
11/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew B.
09/2015
5.0
locksmith
  + -1 more
Excellent!! Same day service and quality results. Will use them again.
Description of Work: Re keyed 2 deadbolts and made extra keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelle L.
02/2014
5.0
locksmith
  + -1 more
I actually ordered the deadbolts from them and tried to install them myself. I tried to order them before Christmas and got back from Christmas vacation expecting the locks to be in and they actually hadn't ordered them yet. So they were very slow to order and then even slower for the locks to come in. I don't think that was their problem. I think it was who they were getting them from. Actually Daryl has been very helpful and giving me advice about how to install the stuff myself. He has been very helpful with explanations and today I was sending him pictures and he called me back to answer some of my questions. Daryl has been really good to work with.
Description of Work: I purchased deadbolts from Chet's Lock and Key.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JOHN L.
11/2013
2.0
locksmith
  + -1 more
The installation of the deadbolt was done to our satisfaction. However, we also wanted a quote on installing locks on a French door. The installer told us that he would have to get back to me with a quote. I indicated that I wanted to take care of the matter promptly -- and take advantage of not having to pay a fee for the return service call. The installer never contacted me with the quote. After three weeks, I called and complained...and was told that the installer would get back to me promptly. I never heard from him.
Description of Work: We've used this provider on multiple occasions. The most recent trip involved installing a deadbolt on a closet door.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$205.42

Response from CHET'S LOCK & KEY
[Removed member name] is correct we have not fulfilled our commitment to provide a quote for the locks on the French doors. Somehow we dropped the ball on follow-up. We would like to make John happy by providing the quote and hopefully doing the work. I can assure you we would never charge a return service call fee for a job that is not completed, no matter how long it takes. We have no excuse for our lack of communication and follow up with [removed member name]. It should not have happened and should not have taken so long.

Kevin F.
05/2013
4.0
locksmith
  + -1 more
The keys were cut and worked however, technician cut all fourteen keys from the same master instead of cutting 7 each from each of the two master keys provided. When I returned to the store seven days later they demanded a sales slip, I didn't have one so I had to pay another $17 to have the second master key copied. The technician was not sympathetic to my problem. Keys did work well. Total cost for 7 copies each from 2 masters $45.16.
Description of Work: Made seven keys from two different masters

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0

Yes, I recommend this pro
$27

Paula Clark S.
04/2013
5.0
locksmith
  + -1 more
Went very well. VERY timely!
Description of Work: Locked out of House. Also made keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Paul H.
12/2011
5.0
locksmith
  + -1 more
I prepaid first then for the two car remotes and they came about a week later. They were able to program them in about 10 minutes for the Camry. All buttons work.
Description of Work: They are very good place for factory orginal remotes for Toyota. I had to get two for my 2002 Camry they work great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rebecca P.
04/2011
5.0
locksmith
  + -1 more
I cringe to spend what I did on a key & remote for my car, but judging from my research, his pricing is more than fair. Plus, he's one of the only locksmiths in K.C. who has the equipment to do this sort of work. I was actually referred to him by another locksmith who didn't have it. Would definitely go back.
Description of Work: This place seems like it's a one man show which brings good & bad. I went in to get a copy of my remote & key for my car. The man who was working there was answering phones left & right but found time to take care of me. Rekeying an electronic key like mine takes some time, & there was a line forming by the time he was finished. The remote he programmed wasn't working properly, & so I had to go back. He took care of the problem & replaced the remote right away (since the line of people was finally gone). Basically, he knows his stuff & will take care of you--just be sure to leave plenty of time in case there are others waiting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lori S.
08/2009
5.0
locksmith
  + -1 more
They came on time and quickly changed the locks. They were professional, informative and helpful and competent. I would definitely use them again.
Description of Work: Changed three locks in a home I just purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

MICHAEL Z.
03/2004
4.0
locksmith
  + -1 more
FRIENDLY AND GOOD SERVICE.
Description of Work: MADE MASTER KEY FOR HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$122

    Contact information

    4587 INDIAN CREEK PKWY, Overland Park, KS 66207

    http://www.chetslock.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    CHET'S LOCK & KEY is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    CHET'S LOCK & KEY accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, CHET'S LOCK & KEY offers free project estimates.
    Yes, CHET'S LOCK & KEY offers eco-friendly accreditations.
    No, CHET'S LOCK & KEY does not offer a senior discount.
    No, CHET'S LOCK & KEY does not offer emergency services.
    Yes, CHET'S LOCK & KEY offers warranties.
    CHET'S LOCK & KEY offers the following services: LOCKSMITH.
    Automotive

    Contact information

    4587 INDIAN CREEK PKWY, Overland Park, KS 66207

    http://www.chetslock.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed