Voorhies Cleaning Systems

They did a wonderful job. Came out and gave a personal estimate and followed up with great work at a reasonable price

Jeffrey performed an exellent job. He said he could remove most of the pet stains, and he did. He said he could restore the scent in the room to a pleasant aroma, and he did. He moved all the furniture, which I really appreciated, and returned it. There was one unsurmountable problem that not even he could improve: a book-sized hot coffee stain in the bedroom carpet. I will hire him in a minute for my next job. He was very pleasant, and went above and beyond what he promised to do. these are very large rooms.

Great - Jeff Voorhies and an assistant did the work. They were on time, took their time to do the job right and were absolutely professional in every way. I highly recommend this carpet cleaning service.

I was very pleased with the professionalism and care taken in my home. I would hire this company in a heartbeat.

I can't say enough good things about this company. They were polite, educated me when I had questions, and had great follow-up. When it turned out they were not able to remedy one of our stains, we were offered a refund on that portion.

We were very pleased with his service and professionalism.

Jeff was great. Very responsive and prompt. He explained everything beforehand and gave me he cost of the job. I am very pleased and will definitely recommend him to others.

Jeff was great. He was professional and responsive. I had a problem area that the first cleaning did not fix. He came back two more times to try different solutions, and the third time worked! We were very pleased with his customer service and work. I will recommend him to family and friends.

Jeff and his assistant were very thorough, punctual, and professional. After their cleaning services carpet looks and smells terrific!!!

Very well. Extra was for pet odor. Very reasonable. Great work, prompt, reasonable and professional.

Jeff was responsive, polite and the job was well done! He was professional and was thorough but fast; this was the 2nd time we've used him and I will call him again.

I don't have a very large house, they cleaned my carpets and also cleaned the tile in my kitchen. I've used them before, I didn't call anybody else.

Jeff was professional, knowledgeable and great to work with. He was responsive and came out quickly per my request. I will definitely use him again.

Jeff was courteous and professional in person as he was on the phone. He put up with numerous delays, lack of an address (and wrong phone #) AND still showed up on time! Then he did his job with just as much professionalism in the quality of his work. The carpet is cleaner than all previous companies and left it damp rather than wet. It was dry the next day (added fans) whereas the last time it took 3 days or better. Also, the traffic paths look so much cleaner than they have in years. I bought his coupon for $108 plus I added another room and the stairs. And I will be calling him again.

Jeff was great to work with start to finish. Easy scheduling, punctual, fair price. Best of all, my carpets look and feel fantastic. I'm his loyal customer from now on.

We had a weekend emergency carpet cleaning need and they were the only ones who answered their phone! Wonderful service came out the next afternoon. Did a great job we will use again!

They were great. They did a better job cleaning than anyone we've ever used I the past.

The visit went well. Jeff (the owner) was very responsive and was able to come out within a few days. He and a young man arrived on time and the pair got started right away. They took note of my areas of concern and spent a little extra time on them (the equipment is a bit loud, so Jeff shouted to the young guy a couple of times to not forget closets, etc). They cleaned around the couch until I asked them to move and clean under it; fortunately that was included for one item. I'd suggest getting everything up off the floor, because they don't automatically move things. If, like me, you had spills/pet accidents and used stain products or cleaners, show him where, because he can use a product to counteract the extra suds that might come up. You don't want any residue to remain and attract dirt. My carpet was in good shape, so they finished up in less than an hour. We chatted for a few minutes about how to maintain the carpet and how often to get it cleaned with my level of use. It was evident that he takes a lot more pride in his business than those big national chains whose employees just get in and out as fast as they can. I've already recommended to my family and will use Voorhies again.

Everything went well. I contacted Jeff via email and he responded that same day to set up service. He was able to work us into his schedule promptly. The day our carpets were to be cleaned, Jeff called to say he could be there earlier due to a schedule change, which worked out even better for me. He used corner protectors for the walls, and was very careful not to mar anything in the house. He treated any stains ahead of time and spot-treated a couple of stairs for me. He had one other guy with him to help, so the job was finished in good time. He was thorough and the carpets look great.

From beginning to end, Jeff Voorhies was very responsive, polite, helpful and efficient. We wanted to have our carpets cleaned before Thanksgiving and contacted Jeff about 11/15/2014. I thought he would be booked up and he was busy but found the morning of Monday, 11/24/2014 in his schedule. We went around to all of the rooms we wanted cleaned and he was very professional and upfront with the kinds of furniture he could move and the kinds he couldn't (curio shelves and anything that had fragile contents, plus large items such as beds, dressers, etc. He came on time on the 24th and did exactly what he said he would do in the way he said he would do it. He and his helper (and son), Kyle, were friendly but focused, efficient and diligent in their work. They didn't stop working until the job was done in about 2 and half hours. They found stains I didn't know we had and worked hard to get the difficult ones out - with great success. The drying period was pretty much what Jeff said it would be and we were completely ready to have people come into our home on Thanksgiving. We will be using Jeff again in the future and heartily recommend him to anyone needing their carpets cleaned quickly and thoroughly.

Initially I emailed Jeff Voorhies (the owner) with the details of my home size and rooms to be cleaned. He responded within 2 hours with an estimate. We later spoke over the phone and set a date/time for the cleaning. We spoke on Wednesday and made an appointment for the following Monday. Given that Thanksgiving is less than 2 weeks away, I was delighted that he could fit me in so quickly. Jeff called the day of the appointment, about an hour or so before the appointment, just to let me know that he would be on time - and he was on time. When Jeff and Cody arrived, Cody began preparing things outside while Jeff came inside and I gave him a walk-through of the home. He mapped out a plan for him and Cody. They put up corner guards on the walls and used a device in the door to keep the cold air outside (it's below freezing temps outside). They worked quickly but thoroughly and worked as a team to be sure that no damage is done, and that the work was done very efficiently. They paid special attention to my high traffic areas. Jeff also took time to explain about the different types of carpet in my home and what to expect and how to extend the life of the carpet as much as possible. Overall, I received prompt responses, upfront pricing, on time arrival and departure, excellent service, and no surprises. Considering the work that was done, I would gladly have paid more for the service. Outstanding - will definitely hire them again.

This is the second time I have had them out. THey do a great job and I will get them back out again. Thanks, Eric

Jeff did a walk through paying close attention to my concerns. He pretreated all areas and set up corner protectors along doorways and furniture before starting to clean. Everything went well and the carpet and rug look great.

Jeff was fantastic to work with. Originally I had him scheduled for 1:00 pm as I was closing on a home at 11:00 am. The closing was delayed so I notified him at the last minute that we could not have access to the house until closing. He adjusted his schedule on the fly and was at my new house within 30 minutes of being notified that we had access. His work was excellent as well. I would recommend him without reservation.

I found Jeff to be extremely conscientious. He came in first and review the state of the carpet. He set the expectation up front that he may not be able to completely remove the traffic stains from one of the carpet areas. He also made sure that he used bumpers to protect our wood work from the hoses. I am very happy with the results. The carpet looks 100% better, and he even was able to make the traffic areas look good. When he was finished he made sure to explain that the drying time might be longer due to the fact that he had to go over several areas three times. I would definitely use his service again.