heating & cooling contractor, electrician, handyman service
About us
At Scruggs Services, we have over 40 years of HVAC service and repair work in the Olathe area. We do HVAC work for both residential and commercial. Contact us today for help with your HVAC needs.
First he called, running late on the wrong day. Then on the right day he never showed. Like a fool I called him. Said he forgot. Not even a sorry. So the next time scheduled he was an hour late. He was not even prepared!!! I only needed 3 lights under the counter installed. Already had all the wiring done. Just a simple hardwire and mount. He said I dont have what I need have to come back. So I rearranged yet another day. He sent a message thru Angi that he was on quartine since the day before since he had been around someone with Covid. he couldnt have let me know the day before? He is a hot mess beware!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Terry P.
06/2021
0.5
Put me off for a week, then on the day he was two hours late and when I called to see where he was he said he was running behind, which is fine but the an hour later i get a text saying he had to cancel the job!!! There was considerable prep work on my part, not to mention the time off to be here. Not cool Mr. Scruggs Unreliable. Will not return phone calls. Left me high and dry.
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
0.5
Laura W.
04/2021
0.5
John came out to work on a Generac generator a few times. Then he stopped coming and did not answer his phone when we called to check on the progress. Nor did he return our messages. Very unprofessional.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Amy O.
02/2021
5.0
John came out and not only fixed the issue he was hired to do, he helped me with a completely unrelated repair and didn't even hesitate. Absolutely wonderful service and quality of work. If you are looking for an expert at reasonable price, there is no one better than Scruggs Services!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff B.
06/2020
5.0
Great, prompt service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Betsy H.
10/2018
0.5
This guy John was 2 hrs late, came out and said he was going to put new door bell in next day. He never came out or called. Now I have wires hanging out of my house with old door bell cover on my porch. Never been more disappointed in my life. It's been 3 weeks. I'm moving on to someone else.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Luke C.
10/2018
N/A
Scruggs came to the house. He detected what was wrong but couldn't find the root cause. During the process he caused other outlets to go out. He came back and fixed the other outlets but they went back out the next day. He spent over 6 hours in my house without fixing the main item. I just had a different electrician out this morning. He fixed the problem Scruggs left behind and the original problem within an hour at a reasonable price. Scruggs is a nice guy and means well. Just didn't follow through on any of it. Last contact with him was for him to come out another day to fix everything. He no showed and wouldn't accept my calls.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Doug D.
09/2018
5.0
I am remodeling a house and John handled my electrical, plumbing and lighting issues. He had a lot of good advice and checked with me before he began each project to confirm his plan. John went above and beyond to make sure all the outlets were grounded properly and working. I will definitely use him on future projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Sachin C.
05/2018
5.0
He did a great job on my electrical wiring issue, which was requested. In addition, he also fixed other problem surfaced with the bulb holder. I would highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Tricia A.
04/2018
5.0
Mr Scruggs did a great job for a very fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ernest f.
01/2018
0.5
he fixed my heater and was suppose to come back to fix a wiring problem. but have not heard from him in over two weeks.
Rating Category
Rating out of 5
quality
2.0
value
1.0
responsiveness
2.5
Jason P.
01/2018
1.0
They were late. They called, which I appreciated. I let them pick the rescheduled time. They were late again. When they called, they told me what time they would be there. I ended up calling and cancelling when they were late again. They had little regard for my time and just assumed I would be ok taking off work and sitting around all day waiting on them. Make sure you have several hours free to wait if you try them.
Rating Category
Rating out of 5
Brad and Mary V.
01/2018
5.0
Not only did he show up at 9:30 pm on one of the coldest nights to date, to successfully repair our furnace, he called at 7:30 am the next morning to make sure everything was still operating! I cant say enough positive things about our experience w/Scruggs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dan C.
01/2018
5.0
John was great. Professional, detail oriented and very informative. I will be using his services again for another project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bruce K.
01/2018
3.5
Disappointed with communication but it was resolved and project is complete. We feel he is credible and did good work. He came up with the solution as to what we needed done with our situation. We would hire him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Alan P.
01/2018
5.0
Pleasent gentleman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Lance S.
01/2018
5.0
John is meticulous and amazingly fair with his pricing. I had the SAME part replaced 5 years ago and this time John installed it better than the last company, double checked EVERYTHING and the bill was half of the last contractor. That is simply unheard of these days. He is going to be out this spring to replace the AC units, very happy and glad to find him here on HA. LGS