NL Wilson Moving & Storage

I can't say enough about this company and their top notch service. I got two local estimates from Angie's List and NL Wilson knew exactly what it would take to get us in the two locations without a hitch! The first company gave me an estimate over the phone and didn't hit the mark. Ryan took several calls from me, requests for boxes, questions, etc. prior to the move and delivered service over the top. A customer service rep called the day before to let us know the crew would be there between 8-8:30, they arrived at 8:08 with everyone on our doorsteps for introductions. They got to work and they worked seamlessly! What i thought would be challenges were met with "not a problem attitudes and smiles"! The crew lead, Brett was wonderful, he managed the crews time, assignments as a true leader. The day ended with smiles, handshakes and our gratitude. Thank you Ryan, Brett, Rosie and just everyone on the team! NL Wilson will be used in January for our final move!

The move went very well, a large part because of NL Wilson Moving. Brett, Sam, Sandy and Anthony were great! Very proffesional and did an outstanding job moving our entire household including a baby grand piano. Thanks guys you made a very difficult event go much better than we ever anticipated !

The service went well. They were friendly and professional.

I had NL Wilson give me a quote for my daughter's interstate move and moving my office locally. Unfortunately, my partners chose another moving company for the local office move. WHICH WAS A HUGE MISTAKE! I'm still filling out claim paperwork for the other moving company to reimburse us for everything that was either broken, crushed, or scratched. My daughter's interstate move went smoothly! Everything was in great shape and they even went above and beyond in assembling some furniture that had to be dismantled for the move. I wish we would have used NL Wilson for our local move. I will recommend NL Wilson for any move, interstate or local.

They scheduled a walk through within 48 hours of my call. I was stressed to the max trying to live in one city and work in another but Teresa put me at ease and I felt like they knew what they were doing. The reviews on Angie's list were true! The driver was EARLY - how awesome is that? I have never had a cleaner, more professional or harder working crew than the guys who assisted throughout the physical moving process both in KS and NE. While the price was about $100 higher than other bids, it was guaranteed to not go higher. In the end, my load weighed more than the estimate and they did not change it - their guarantee was rock solid! The move went smooth with just a few small scratches on a headboard. I was amazed and blessed at the great job. I would definitely recommend them - HIGHLY!

We agreed on meeting at 8am, but they arrived approximately 25 minutes late. They had a previous cancellation, and sent 4 people instead of the original 3 I had requested, so that made up for the late arrival. They moved quickly, and were careful with all of my belongings, however one of my dressers was damaged during the move. In addition, they accidentally over billed me (it was a simple math mistake at the end of an already long move during a really hot day in August - totally understandable). After contacting them, their owner got back to me within a week, refunded the overage, and looked at the damage. We attempted to get it to a repair shop but failed (my busy schedule - no fault of their own), so they offered a fair refund to get the piece fixed on my own time. All in all I am happy with their service, however if I were to do it over again I would have them move the delicate furniture last so that it is not sitting on the truck while other things are moving around it, and that would enable me to keep a closer eye on things. I would also plan on an extra 2 hours of work so that things can move slowly! I am pretty sure the damage came from things trying to be rushed because of the sheer amount of boxes and other stuff that had to be moved. I deducted 1 grade for the late arrival (them making up for it by sending an extra man is why my overall is an A), and I deducted 1 grade off professionalism because they tried applying some sort of polish to fix the dresser without me noticing instead of being up front, telling me the piece was damaged and asking what I wanted to do.

The female salesperson was helpful on the phone post move. They got everything moved although there are some things that I still haven't found and I'm not sure what the problem is. I don't know if I replaced them or I just didn't get them moved. Here's what I didn't like, I was supposed to have four movers and only three showed up. Two of them could not speak English and it was the first day for the one that could speak English. They damaged a couple of pieces of furniture that they never repaired. They moved us out on a Thursday and put part of it in storage and the rest in the truck overnight. They delivered it to the new place the next day. When they gave me my bill at the end of their move it was $1510. I had forgotten to have a copy of the contract that I had signed with me. In my head I thought I was told I wouldn't pay over $1500. I had to argue with one of the male owners on the phone. The difference between what we were talking about was minimal so he gave in. I found the copy of the contract by the next week. I called and talked to the woman of the brothers that were running this place. I told her about the damage and after several phone calls, she said they agreed to refund me $150. Finally I got that check but then I realized that it was a 10% discount, which was the Angie's List discount. It wasn't a good experience. I would not use them again in the future. The brother thought they had to do more work than was done. They were not experienced and I couldn't communicate with them. It was not a good experience.

There were actually three teams of guys to help move. They loaded everything so that it was easy to unload in the different areas.

I had scheduled a 1 p.m. arrival time. At 1:30 p.m. the truck/movers were still not there so I called the main office number to determine their location. No one answered the first time I called, the second time I called a lady answered and said that my "appointment" was for 2 p.m. which was nonsense!! She then said that she would try to determine their location and let me know. I didn't hear a word from her. Thirty minutes later the truck and movers showed up and said they were running late due to them having a flat tire first thing in the morning, running late to their first move, in-turn being late to my move. After the movers arrived she called back and said "have you seen them?" I told her that they were there. Really? A simple phone call explaning that they would be late would have been nice. Moves are stressful enough without having to worry about the movers showing up or not. I was not happy. The movers were very efficient and pleasant to talk to. However, when they started using their dollies on my carpet I had to request for them to put something over the carpet to not leave any marks. There were also a couple of gouges and paint scratched on my walls. I beleive that they got into too big of a rush and were hurrying towards the end.

Theresa, Mike, Rosie, and the moving crew were excellent. Before the move, I picked up used boxes and paper, anytime I needed them....FOR FREE (5 trips). Each time I arrived, they dropped what they were doing, and loaded my car full of boxes! First class, great customer service, and there is a cute dog there named "Hank", that makes you want to come back and see these folks, just to get more boxes! Their bid was competitive with the other bids, but the use of the boxes was the clincher. The move went really well, too. Nothing was broken, the guys worked extra hard, and didn't break until it was completed. They had a challenge with the pool table because of the way someone else had put it back together the first time...but this did not deter them; they worked through it, and had to carry 400 lbs in and out of the truck and reassemble on the spot. Very impressive. No complaints on carrying things I asked them to move that were left behind. They helped bring items up and down, as I decided where to put things and changed my mind. Everything about this company is professional, providing reasonable rates, old fashioned customer service, and hard workers who get things done! They get an A+ from us!

This was the best move experience I've ever had. In the past, I've used Moovers and Two Men and a Truck and had horrible experiences with both companies. I had originally booked 3 men for 3 hours using an Angie's List deal, but I ended up with 2 men for 3 hours after someone called into work that day. However, Mike called me and let me know prior to showing up that they would be down a man, and I was okay with that. I actually don't have a lot of stuff, so the 3rd man wasn't necessary. In booking, I was just trying to make sure it got done in a timely manner and done well. With N L Wilson, the 2 men I had (Mike and Leo) were more efficient and hard-working than any other 3+ man team I've had move me in the past. Nothing was damaged or broken in the move, and I was seriously impressed by how quickly they got done. They even fixed a broken leg on my TV stand (it was actually completely broken in a prior move) since they had the tools on the truck. I really cannot say enough about how well the move went and how professional and efficient the crew was.

Movers were great. Took care of the carpets in both homes by laying down carpet runners. Protected walls and corners with pads. Protected furniture with extra padding when needed. The move in and out of our home was quick. they are very hard workers. Not one wall was scratched or damaged. Very responsive to concerns and asked clarifying questions when unsure where furniture was to be placed. Will definitely recommend and use again.

Our movers, Leo and Ray, were very experienced and careful with our things, and they worked quickly to minimize our cost. The total cost was in line with our expectations and was approximately $300-$400 less than over-the-phone quotes we got from a mover who advertises extensively on TV and one lesser-known company that worked out of the owner's home and should have had lower prices. I also appreciated that the sales person, Mark, didn't require a 3rd person to move the piano which would have significantly increased the cost, (I could help push it up the ramp, if necessary--it wasn't), and he said I could move upstairs things to the first floor myself to minimize the cost. The scheduling part of the transaction was seamless. We decided on a date about 10 days from the day I called and we never talked again. The movers showed up when they said they'd be there and they didn't charge me until they arrived, which would not have been the case with one company who wanted to charge me for the time from his office to my home. There was a fuel surcharge, but that was waived for Angie's List customers. The movers used lots of floor runners to protect the carpet and hardwoods at both homes, and they covered the corners of the doorways to prevent damage. I worked for a national moving company on weekends and during the summers while in college, so I knew what to expect, and Leo and Ray way exceeded my expectations.

They were really great! They did great work! They very punctual!

Polite, professional, punctual. We will use them again.

Several boxes of broken glasses in spite of my having marked the boxes as fragile.

The 2 movers arrived on time. They were very professional and asked questions when they weren't sure what should be moved (going through divorce so only half of stuff was being moved). Everything arrived undamaged. They even took extra care when it started raining heavily by covering my wood items. These guys were great!

They were very careful with the furniture and were extremely friendly and accommodating. They did anything I asked them to do, including taking my pool table apart and back together. I was very pleased. The lady in the front office who did the bid came out and was very nice. Her estimate was exactly accurate!

The movers showed up 10 minutes early, so right from the start, I was impressed. All 4 men were friendly, professional and extremely hard working. They worked hard every second, no long breaks, no wasting time, just honest, hard work. All our furniture was treated with care, padded, wrapped, and nothing was damaged. N L Wilson has an extra benefit -they provide wardrobe boxes at no additional cost, and move them to your new place. You then unpack the boxes and they take them away when they go. That alone saved us so much time and energy. The estimate Theresa provided was accurate, they actually finished a little earlier - so no worries about a surprise price increase at the end of the day. We are a military family and have moved a lot, N L Wilson movers were some of the best we've experienced.

The employees were very careful with my things with both moves (into the garage and back into the house).When the two men who were going to move the furniture back into the rooms came, they asked me if I had bought felt pads to put on the feet of all the furniture, which I had. They patiently put the felt stick-ons on the bottom of each leg/foot of the furniture as they brought it in so that my new wood floors wouldn't be damaged. I was exceedingly pleased with their knowledge and professionalism. My flooring contractor asked me if I recommended this moving company and I do - gave the flooring contractor all the contact information.

The 2-man moving crew loaded, transported and unloaded boxes and furniture during our very hectic moving day. They were very professional and kept up the pace in order to stay within our purchased time frame. We chose to keep them working for an additional half-hour or so and they helped us unload some large items from our PODS unit. Would recommend!

Very well. 3 movers vs. two showed up. Very friendly and professional.

This crew was a good crew. They got the things loaded on the truck in a timely manner. As far as we can tell there was no damage that occurred during the loading and transferring.

There were four movers. They showed up early and were quick to get to work. The three younger guys worked quick and tirelessly. The fourth older man tended to stand around and talk to us quite a bit. Made me feel bad for the other three guys. The temperature was below freezing, but that didn't stop them or slow them down in any way. We agreed to have the driveway and sidewalks cleared of snow and ice. I didn't get the porch cleared as much as they would have like, so they grabbed shovels and quickly cleared it without a complaint. They put down runners on the carpet and were careful with my belongings. In the end, there were a couple pieces of furniture that were damaged from the ties that were place around the larger pieces that were moved. Just some indentations and scratches on the corners. It wasn't like I have super high-end stuff though, so no biggie. The worst thing that happened is that a decorative side table had a leg broken off. It was placed in a corner and I didn't notice until they left. I also had those suspender things that you use to keep the sheets on the bed. Those were gone. I'm assuming someone just put them in a pocket so they weren't lost. Again, no big deal. I'll end with the really good stuff. The company came to my house and gave me a guaranteed quote. I didn't pay a single penny more than that quote. They also scheduled 5 hours total for the move out/move in. It took almost exactly 5 hours to the minute. That was 5 hours of hard work for those guys. Very well done. Not a dish was broken or anything. Another thing I appreciated was that if you label the boxes of the rooms they go to, the boxes go directly to that room. No need to unpack clothing drawers either. They just wrap it up and away they go. You also don't have to pack your hung up closet clothing. They bring boxes to hang the clothes right from the closet at the old house. You then hang the clothes from the boxes into the closet in your new house. Such a time saver!!!! (Those boxes are expensive if you have to buy them!) They moved the furniture into the room where it would live, put it where I wanted it, and even set up the beds for me. I would completely and totally recommend this company. I would use them again

USE THESE MOVERS. This is the third different moving company that I have used. They were by far the best. They were very fast. I could not have asked for anymore than what they did. No damage to anything.