I love the quality of her work. I wouldn't use anyone else and have recommended her to others.
Description of Work: I had multiple alterations to be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James V.
10/2016
5.0
dry cleaning, leather & vinyl repair, alterations
+ 1 more
they had to replace the leather around the collar but you could not tell it by looking. Wonderful job of matching the leather. Whole process took a couple of weeks, which was expected.
Description of Work: Repaired 30 year old bomber jacket where some of the leather was pulling loose around the collar, and also cleaned the jacket.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Claudia K.
06/2015
5.0
alterations
+ -1 more
Mona performed all the altercations necessary to the dress. Would fit perfectly my daughter. The placement of the beads were not that perfect but ok and the length was perfect.
Description of Work: Altered a prom dress that was loose to my daughter. They took out beads, put them back, made the dress shorter.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lorie C.
11/2014
4.0
alterations
+ -1 more
Went really well. Everything looked great and job was completed when promised. Mona is very easy to work with.
Description of Work: Took in 4 blouces in arms, sides, and length. Took in 1 jacket in arms, sides and length Put in zipper in jacket Took in dress in sides and length
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kevin G.
09/2014
5.0
alterations
+ -1 more
The price for taking in the sides of the coat and shortening the sleeves was within a few dollars of each other. The price for taking in the sides seemed pretty reasonable, but I wouldn't think that sleeves fell into the same price range. However, the quality of the stitching was excellent so I can't complain too much.
Description of Work: Take in sides and shorten sleeves of a coat
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Lisa G.
08/2014
5.0
alterations
+ -1 more
It was good. They were courteous. They were convenient and the turn-around time was quick.
Description of Work: I used them for alteration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Shannon S.
08/2014
5.0
alterations
+ -1 more
Services were done to my satisfaction
Description of Work: Hemmed jeans and fixed a fastener on slacks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$20
Karla and Andrew L.
07/2014
5.0
alterations
+ -1 more
It was excellent. I thought that the price was pretty reasonable. They just seem very professional and organized and friendly.
Description of Work: I used the services of Mona’s Alterations & Cleaners. They actually did some custom work on some curtain valances. They actually custom made combining two valances into one. They also replaced a spaghetti dresses with a like little plastic ring that the strap attaches to and then attached it to the dress.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James B.
07/2014
5.0
alterations
+ -1 more
They were very professional and they completed the work on time. They were very easy to deal with. The work was perfect.
Description of Work: They altered a prom dress.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Robin J.
06/2014
5.0
alterations
+ -1 more
They do a very fine job. Prices seem a little higher than I'm used to but probably within range for the upper end. I really like how they take my hems and make them look like the original hem. They are also very friendly.
Description of Work: Hem jeans and pants.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Nancy B.
06/2014
5.0
alterations
+ -1 more
Mona was very professional and directed us to her website for 25% off coupon. The dresses were done on time and looked great! She made suggestions & altered the dresses for a perfect fit on all! One of the dresses needed minimal alterations which Mona suggested.
Description of Work: Altered 3 bridesmaid dresses and formal long dress
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jessica R.
06/2014
5.0
alterations
+ -1 more
Mona did a great job with the alterations of my bridesmaid's dress for my sister's wedding. I didn't have the dress until early April and Mona was still able to get the alterations done within just 3 weeks - even during the busy wedding/prom season. The dress needed to be taken in quite a bit on both sides, the straps and in the bust and hemmed about an inch or two, through 3 layers of fabric. Mona was very professional and did a great job.
Description of Work: Alterations on a bridesmaid dress.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Julie C.
05/2014
5.0
alterations
+ -1 more
Mona was wonderful! The service was prompt, professional, and the detail work superb. This was not an easy alteration and Mona made it look beautiful!
Description of Work: Altered a sweater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
brian R.
04/2014
5.0
alterations
+ -1 more
The $40 included the rush fee and I did get my dress in one week. Straps were perfect.
Description of Work: I brought in a dress to have the shoulder straps shortened. It seemed a little harder to me as the straps had a knot in the front and back where they attached to the dress and the strap also tapered to be wider at the top of the shoulder. I had said I wanted it back in one week although they initially had quoted me two weeks. They said they would try their best to hit the one week mark but would charge me a rush fee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Carl H.
04/2014
5.0
alterations
+ -1 more
They were excellent and I was quite pleased with their services. I loved their customer service. When they say something will be ready on a certain date, it's ready. In fact, when I took my shorts in, they were ready couple of days ahead of time. They hemmed up 4-5 pairs of shorts and charged $30 for that. They charged only $5 to sew the lining of the purse.
Description of Work: I have used Mona's Alterations & Cleaners. I took in a purse that needed the lining sewed up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alexandra T.
04/2014
2.0
alterations
+ -1 more
I took my pants elsewhere the next day and that provider had no issue getting the work done in the time allotted and quoted me a price less than I was original quoted at Mona's.
Description of Work: I took a pair of dress slacks to be hemmed. I had a short window of time (3-4 days) and was told they could not do it in less than a week because they were backed up with prom alterations. Then they said they could do it but would have to charge me extra and acted as though it would severely inconvenience them.
Rating Category
Rating out of 5
professionalism
2.0
$18
Earl I.
04/2014
5.0
alterations
+ -1 more
Items were ready on time, well done and fairly priced.
Description of Work: Minor alterations to pants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Jane M.
04/2014
5.0
alterations
+ -1 more
A true gem!! I lost a considerable amount of weight and most of my wardrobe needed replaced or altered. As I got fitted, she walked through all of the repairs that needed to be done and gave me an approximate cost per item. It let me know if I felt it was worth altering or replacing. I got options!! My timeframe was met. Their work is very professional. I will go back and tell everyone about Mona's!!
Description of Work: A place worth checking out!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Dana E.
04/2014
5.0
alterations
+ -1 more
They were very good. I liked them. They were a little pricey. The people were friendly and nice. They just got it done on time and it looked good. They just did a nice job.
Description of Work: I used Mona's Alterations & Cleaners to alter my daughter’s prom dress.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Beth R.
04/2014
5.0
alterations
+ -1 more
The owner was extremely helpful in informing me of the possibilities of replacing the zipper in my favorite winter coat. He located one which was an exact match and size. He did an excellent job of replacing it within 24 hours. I was very pleased and grateful as we were leaving the next day on our winter vacation to Colorado.
Description of Work: Replaced a zipper in my winter coat.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Diane W.
03/2014
5.0
alterations
+ -1 more
Mona was so friendly and instantly you know you and your alterations are in good hands. Pricing was better than the competitors and worked was done well and on time. This is a professional shop.
Description of Work: Had a suit jacket taken in and pants and sleeves hemmed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Cynthia N.
03/2014
5.0
alterations
+ -1 more
They were professional and did the work they promised.
Description of Work: They hemmed a pair of jeans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
James A.
03/2014
5.0
alterations
+ -1 more
The service was very professional. It was a bit pricey for the services performed but I truly believe you get what you pay for.
Description of Work: Hemmed Jeans and Added Patches to a Coat
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Carol M.
01/2014
4.0
alterations
+ -1 more
I took the jeans in and was given the opportunity to choose what type button I wanted. I really didn't care as long as it would work. They said it would be a week before they would be ready for pick up but if they were ready sooner they would give me a call. I didn't hear from them and so I picked them up a week later as told. I thought $8.00 plus tax was pretty pricey for a simple button. I will shop around next time to see if I can find a more reasonably priced business.
Description of Work: Put a button on a pair of men's jeans
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$9
Response from Monas Alterations & Cleaners
Appreciate the feedback, however, we need to respond: Price: The customer did not ask for the price, just said put in whatever you think is best. These are Jeans 2 piece "Metal" Buttons and not the regular shirt plastic buttons. Since she gave us the liberty to choose, we put in the best quality ones we had to assure she'll be happy. We are not sure why this customer did not ask if she was so concerned about the price as we could have given her other price options. Timing: We told the customer her jeans will be ready on a specific date and that's what we put on the ticket stub. We also told her that "IF" we get it done sooner, we will call her, otherwise, it will be ready on the date we put on the ticket stub. With the heavy workload, we were not able to get it done sooner, BUT we had it ready on the same exact date we promised her and that's the date she picket it up. Not sure what the complain is about? Thank you,
BILL P.
10/2013
5.0
alterations
+ -1 more
This was a nice, lined dress which was too long, but otherwise fit. Mona discussed two options for shortening the dress, made challenging by having buttons down the side. We agreed upon an option and I told her when I needed the dress. I picked it up on the specified date. Mona had done a very nice job of matching the stitching, and even saved the cut off fabric, which I appreciated. Mona was very polite and willing to please me. I will definitely use Mona's services again if I need any alterations done.
Description of Work: Shortened a dress that was lined and had buttons and buttonholes down the side of the dress.
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Service Categories
Alterations/Sewing/Decorating,
Dry Cleaning,
Leather & Vinyl Repair,
Tablepads,
Drapery Cleaning
FAQ
Monas Alterations & Cleaners is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Monas Alterations & Cleaners accepts the following forms of payment: American Express,Discover,MasterCard,Visa