I contacted Joanie Whitman by email, and I was pleased when she responded promptly with available dates and times for our initial appointment. Joanie was at my house on time as scheduled, and she was extremely personable and friendly. We began the inspection of my house for childproofing issues that needed to be addressed, and it was clear right away that she had extensive knowledge on the subject. After hearing my babyproofing needs, I went with Joanie's written assessment option. I was impressed with the different choices she included in the written bid. My husband and I were able to pick and choose what products and service level we wanted. After examining the bid, we decided to trust Joanie with the full package task. It was important that we had a weekend appointment with the installer, and the Saturday after the products Joanie had ordered for our home arrived, the installer came out to finish the job. My husband and I were so thankful to have such a knowledgeable person handling our installation. He was very professional, and it was clear that he had many years of experience. We felt confident that he'd done an excellent job making our home safe for our exploring baby. Overall, my husband and I felt that Joanie and her team went above and beyond our expectations, and we were ecstatic with the service we received. I'd recommend The Soft Landing to everyone looking for any level of childproofing service.
Description of Work: Joanie Whitman conducted a thorough inspection of my home assessing each area for childproofing issues. I was impressed with her thoroughness during my consultation, so I took her up on the written assessment option. The very next day she provided me with the details of my babyproofing needs, along with a complete bid that contained prices on everything including installation, products (gates, cabinet locks, outlet covers), etc. My husband and I found the pricing to be very fair, so we decided to have Joanie handle the entire project. She coordinated the installation with her in-house installer who was able to accommodate our desire for a Saturday appointment. Both Joanie and the installer were there on time for their respective appointments. The installer got to work right away putting locks on our cabinets, anchors behind our dressers and TVs, and a gate on our stairs. We feel he completed the work in the minimum time possible, and the fee for the job didn't change at all from the original bid. Joanie promptly followed up after the installation to make sure we were completely satisfied with the end result. It was a job well done!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Patricia L.
10/2012
5.0
childproofing
 + -1 more
We had a wonderful experience with The Soft Landing's baby proofing service. When our 8-month old started to scoot, we knew we needed some help detecting dangers and baby proofing our house. Joanie assessed our needs and showed us potential pitfalls we had never thought of. We received great products that exactly fit our needs with professional and fast installation. The installer even took the time to customize some of the products to accommodate the unique needs of our house. Thank you for helping us keep our little guy safe!
Description of Work: Joanie Whitman came to my house and inspected the area's we were concerned with. She is pregnant with her 4th baby but that didn't stop her from getting a baby's-eye-view of things. She checked TV's that might fall and behind furniture for cord issues, just to name a few. I opted for the written assessment and it took her over an hour to do. She took the information and sent me a bid. The thing I liked about it was everything was itemized. I could even see how much the labor for installation would be so there were no surprises. I appreciated that. I chose to have them install the most difficult pieces like gates and magnetic cabinet locks. To help keep the cost down we installed a couple of the simpler things like cord winders for the blinds. She sent a link to the products with the bid so I could buy them myself or have her buy them and send them with the installer.
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Service Categories
Childproofing,
Health Education/Workshops,
Home Healthcare - Independent Living
FAQ
Kansas City Childproofing is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Kansas City Childproofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Kansas City Childproofing does not offer free project estimates.
Yes, Kansas City Childproofing offers eco-friendly accreditations.
Yes, Kansas City Childproofing offers a 10% senior discount.
No, Kansas City Childproofing does not offer emergency services.
No, Kansas City Childproofing does not offer warranties.
Kansas City Childproofing offers the following services: Childproofing Assessment & Installation