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JOHNSON COUNTY APPLIANCE INC

Appliance Repair, Appliance Repair - Small

About us

Johnson County Appliance has been servicing the Johnson & Wyndotte Counties in Kansas since 1957. We accept Checks, Mastercard, Visa and Cash. All payments are due at time of completion.

Business highlights

67 years of trusted experience

Services we offer

REPAIR OF: REFRIGERATORS, FREEZERS, WASHERS, DRYERS, ICE MACHINES, WINE COOLERS, RANGES, WALL OVENS, COOKTOPS, MICROWAVES, DISHWASHERS, COMPACTORS, GARBAGE DISPOSALS, & HOT WATER DISPENSERS


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.869 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-69 of 69 reviews

Stephanie + Dominick F.
08/2009
5.0
appliance repair
  + -1 more
He was very quick - in and out. He took it apart and fixed it very professionally. He answered my questions to the best of his ability and to my satisfaction. The price was fair and he was a very nice guy.
Description of Work: Johnson County Appliance repaired my hot water valve on my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JASON C.
05/2009
5.0
appliance repair
  + -1 more
Service rep came on time, was very courteous and professional. After diagnostic check, he concluded that the machine was working fine and it was the floor that was causing the machine to move. Charged just the service call fee.
Description of Work: Service check on washing machine for vibrations causing the machine to move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

TERRI D.
03/2009
5.0
appliance repair
  + -1 more
Very well. He was prompt answering the call, arranged the visit to meet my schedule and he showed up as he said he would.
Description of Work: He tested thoroughly and concluded the reason for not spinning well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Celeste H.
03/2009
5.0
appliance repair
  + -1 more
The ice maker wasn't working and we didn't have water through the refrigerator door. I phoned Johnson County appliance and Cory came out on Friday to fix it. He was here about 20 minutes, discovered that there was nothing wrong with our ice maker and that the reservoir in the refrigerator just neede time to fill after we'd changed the filters.
Description of Work: Checked ice maker that wasn't producing ice and water through refrigerator door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janice C.
02/2009
5.0
appliance repair
  + -1 more
I was called at 7;30 am and told they would arrive between 8 and 8:30 am. The serviceman was here at 8:10 am and finished by 8:30. This included turning off and on the power to do the work, testing the oven, and being friendly. I had called the day before to make this appointment. I got their name from Angie's List. A definite keeper. This service call cost was $69.00. My bill this time broke down to: parts $63, service call $69, Labor $20, Tax $12. The last appliance call I had was from Around the House Service Center. The bill for them included $95.00 of labor for the first 20 minutes.
Description of Work: They replaced the heating element in my upper oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163.3

Barbara B.
09/2008
5.0
appliance repair
  + -1 more
I called JCA about 11:00 AM because my ice maker wasn't working. They arrived about two hours later (I was shocked - think I've had to deal with a cable company for a bit too long!), found the problem quickly, showed me how to fix the ice maker if it happened again, and talked with me about other minor issues (like my washing machine smelling moldy).
Description of Work: JCA came out to fix my ice maker, which had stopped making ice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PENNY H.
08/2008
4.0
appliance repair
  + -1 more
Johnson County Appliance called a couple of times to determine the best time to come to my house. They also called first thing that morning to remind me. Arrived promptly and fixed the problem quickly. Fast and friendly service, I would recommend and use again.
Description of Work: Ice maker not working, replaced water valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

MELISSA D.
08/2008
5.0
appliance repair
  + -1 more
It was a very positive experience. The person who came out was very professional, was on time, and it was a very reasonable charge. The service was really quick, he gave us a fair estimate on the part we needed to fix it and came back the next morning to install it.
Description of Work: JOHNSON COUNTY APPLIANCE came and repaired my dryer for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KAREN K.
06/2008
5.0
appliance repair
  + -1 more
Arrived on time. Assessment and repair took about 15 minutes.
Description of Work: Had a 4 year old washer making an unhealthy noise. JCA came out, assessed the problem (a loose chain) and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rob M.
03/2008
5.0
appliance repair
  + -1 more
I was very impressed. I will applly the $$ for the service call to a new machine and ALWAYS call JoCo Appliance first when I have any problems. I was treated quickly, fairly and no charge.
Description of Work: I had used JoCo Appliance before to fix our dryer and they were the only company I called this time. By putting the phone next to the operating machine, they were able to diagnose well enough to tell me our 14-year old machine was ready to be "blessed and released." Not only was I told that I would be sending good money after bad, but was given three locations to shop for a new one.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AMITY L.
02/2008
4.0
appliance repair
  + -1 more
My ice maker was dripping a lot of water into the ice bin and into the freezer. My dryer was taking forever to dry my clothes. He came out and adjusted the water flow into the ice maker, but left a big pile of wet paper towels on my counter. He also determined that the dryer was fine, but the vent was clogged. He unhooked the dryer from the vent, but did not reattach it when he left. Even though I wasn't using the dryer, it let cold air in through the vent and would've been nice had he reattached it.
Description of Work: Adjusted water flow into ice maker and looked at dryer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Rob M.
01/2008
5.0
appliance repair
  + -1 more
I had no problem at all. He came and did what he said he was going to do. I'd recommend him to anybody.
Description of Work: Cory came out to fix the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

WILLIAM C.
09/2007
5.0
appliance repair
  + -1 more
Very well. He was courteous and helpful.
Description of Work: Estimated cost of repair of freezer and determined the cause of the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

DEBORAH G.
05/2007
5.0
appliance repair
  + -1 more
We were very pleased with the service from Johnson County Appliance. The time that it took to get the part was a bit long, however, that was in no part due to Johnson County Appliance. They were great, friendly, on time, and on the low end of the estimate.
Description of Work: Our dryer's heat setting was not working. It would only stay on the highest temperature. I called on a Monday, and the serviceman came out on Tuesday. After attaching his equipment to the dryer, he determined that there was a relay switch that needed to be replaced. He had to order the piece that was needed. He did that on Tuesday, also. He gave us the price of the part and estimated that the total cost would run about $200-250 dollars. The part came in on the following Monday and it was replaced on Tuesday morning. The serviceman checked all the settings of the dryer and all was working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

TRACY B.
02/2007
5.0
appliance repair
  + -1 more
My GE clothes dryer began making a horrible noise recently. I used Angie's List to select Johnson County Appliance. Cory returned my message within 30 minutes. Cory described EXACTLY what was happening to my 8 year old dryer and honestly told me to go buy a new one! I am thankful for his honesty and not wasting my time or money.
Description of Work: No work was performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard A.
12/2006
5.0
appliance repair
  + -1 more
Johnson County Appliance did everything that they committed to do and also left the old part for us. They arrived on time and corrected the failure quick and efficiently. Price may be a little high, but service was very good.
Description of Work: The spin cycle on our washer stopped working on a Sunday night. We called Johnson County appliance the next day. They said that they would call between 7 and 8 AM the following day and let us know when they would arrive. On Tuesday morning they called as expected and stated they would arrive at 8 AM. Within 20 minutes the washer was fixed and in working order.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

SHEILAH P.
08/2006
5.0
appliance repair
  + -1 more
I appreciated the advice the technician gave me on the phone. He saved me a $60.00 service call!
Description of Work: Only spoke on the phone with the rep.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

ROBERT & CYNTHIA H.
07/2006
5.0
appliance repair
  + -1 more
The service man was prompt, curteous, very knowledgable, and he returned with the parts the following week and did an excellent job.
Description of Work: Replace the icemaker in a 4 year old refridgerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Elaine W.
04/2006
4.0
appliance repair
  + -1 more
Nice guy; called morning of repair; showed up as promised during the one hour window; faulty switch should have been covered by the maker warranty but wasn't; $50 for 2-inch part plus $79 for 20 minutes of repair time seems a bit expensive
Description of Work: Replaced faulty 1.5 yr-old defrost timer switch (Chinese made part for Frigidare refrig) that made both refrig and freezer sections inoperable.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Lucy R.
03/2006
5.0
appliance repair
  + -1 more
Needless to say Johnson County Appliance goes to the top of my list for future repair needs. The representative was courteous, friendly and extremely helpful. He took the time to explain everything and actually talked me out of having the work done which saved us money but didn't earn the company anything but my respect. He also said that if we needed someone to come out he could have someone there that day. The previous company we called required that we make an appointment several days ahead and then showed up several hours late. I am impressed by honesty and professionalism.
Description of Work: Water dispenser on refrigerator was not working properly. We had called another company for repair. The estimate seemed rather high, especially considering we had already paid for a service call and that the same company, indeed the same repairman, had fixed this problem before. We were told that the line was clogged and that we would need a new saddle valve which of course the repairman did not have with him. I called Johnson County Appliance and the very helpful gentleman I spoke to said that he thought the other company had diagnosed the problem correctly but that we could probably fix it ourselves without buying any new parts or paying for another service call. He gave simple, clear instructions and my husband had the problem fixed in under 20 minutes. He also explained that if we wanted to have someone do the work for us we would need a plumber, not an appliance repairman.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Elissa M.
03/2006
5.0
appliance repair
  + -1 more
The service person was very helpful. We had trouble setting up a time due to their busy schedule and our busy work schedules. They were very helpful and called when they said they would and coordinated something to fit our schedule. We couldn't make a couple of the times he was available. He was very patient in setting up our final meeting time. The work was done promptly and the washer no longer leaks. We would definitely hire JoCo Appliance again.
Description of Work: A valve in our washing machine was leaking when water filled the tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

MARIE G.
03/2006
5.0
appliance repair
  + -1 more
The service man, Cory, came on time and assessed the problem. Very fast and very efficient. The return visit with the part was a week later and he was again very fast and very efficient. (Seemed a long time though to obtain a part. However..it was fixed, service man was helpful with suggestions and cost was reasonable.)
Description of Work: The plastic washer at the bottom hinge of the Hotpoint refrigerator door was broken. The door wouldn't stay shut. It was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110.59

JOYCE R.
09/2005
4.0
appliance repair
  + -1 more
RON WAS VERY PLEASANT BOTH ON THE PHONE AND IN PERSON. HE KNEW EXACTLY WHAT HE NEEDED AND FIXED THE PROBLEM IN 20 MINUTES. HOWEVER I THOUGHT THE PRICE WAS EXTREMELY HIGH FOR THE AMOUNT OF TIME IT TOOK. I LOOKED UP THE PART HE REPLACED ON THE INTERNET AND IT RANGED FROM $7.95 TO $14.27 (THE HIGHER ONE DIRECTLY FROM SEARS) HIS CHARGE WAS $27.90 FOR THE PART. SO BETWEEN HIS UPCHARGE FOR THE PART AND THE SERVICE CALL $59.50 AND $20 LABOR I THOUGHT THE PRICE WAS QUITE HIGH. I DON'T MIND SOMEONE MAKING MONEY BUT $100 IN 20 MINUTES (DEDUCTING THE PART) IS QUITE A BIT!
Description of Work: MY KENMORE WASHING MACHINE DID NOT AGITATE OR SPIN BUT MOTOR STILL WORKED.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$115.89

MALINDA S.
07/2005
5.0
appliance repair
  + -1 more
ADVISED ME ON REPLACEMENT BRAND. TIGHTENED THE BOLTS IN AN ATTEMPT TO FIX THE PROBLEM AND ONLY CHARGED ME FOR THE SERVICE CALL.
Description of Work: CAME OUT TO LOOK AT WASHER WHICH WAS MAKING NOISES WHILE SPINNING. MADE TEMPORARY REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

KARLA F.
07/2005
5.0
appliance repair
  + -1 more
KORY CALLED FIRST TO LET ME KNOW WHAT TIME HE WOULD ARRIVE. HE WAS ON TIME AND COMPLETED THE WORK VERY QUICKLY. HE WAS POLITE AND HELPFUL. I THOUGHT THE PRICE WAS REASONABLE.
Description of Work: MY WASHING MACHINE HAD A SLOW LEAK INSIDE SO IT WAS SLOWLY FILLING UP WITH WATER EVEN WHEN TURNED OFF. KORY CAME OUT AND QUICKLY REPLACED THE NECESSARY PART. MY WASHER IS NOW RUNNING MUCH BETTER. KORY ALSO MADE SOME ADJUSTMENTS ON MY ICE MAKER, SO IT IS RUNNING MUCH BETTER ALSO.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124
    • 1
    • 2(current)
    • 3

Contact information

1871 W PARK CT, Olathe, KS 66061


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

JOHNSON COUNTY APPLIANCE INC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

JOHNSON COUNTY APPLIANCE INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, JOHNSON COUNTY APPLIANCE INC does not offer free project estimates.
No, JOHNSON COUNTY APPLIANCE INC does not offer eco-friendly accreditations.
No, JOHNSON COUNTY APPLIANCE INC does not offer a senior discount.
No, JOHNSON COUNTY APPLIANCE INC does not offer emergency services.
No, JOHNSON COUNTY APPLIANCE INC does not offer warranties.
JOHNSON COUNTY APPLIANCE INC offers the following services: REPAIR OF: REFRIGERATORS, FREEZERS, WASHERS, DRYERS, ICE MACHINES, WINE COOLERS, RANGES, WALL OVENS, COOKTOPS, MICROWAVES, DISHWASHERS, COMPACTORS, GARBAGE DISPOSALS, & HOT WATER DISPENSERS

Contact information

1871 W PARK CT, Olathe, KS 66061


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed