iResQ

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Ipod seems to work fine now, repair was good. Customer service was responsive and easy to reach by phone.

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Price is 99.00 plus shipping. Very fast turnaround. No problem and my ipad looks brand new. Highly recomended!

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Repaired the broken screen on our iPad in a very timely manner - less than a week to repair it and ship back to me. They emailed me with updates throughout the process and even refunded some of the amount i had originally sent because the damage was less than anticipated. I give a lot of credit for that alone. Overall - this is a 1st class business and I wouldn't hesitate to trust them again with any issues. We are very pleased and thank Angie's list once again.

Excellent job with repairing my iPhone 4. Very prompt. Finished repair and sent back the repaired phone earlier than expected. Would highly recommend their service.

I sent my phone in for the free diagnosis and estimate with a pre-approved dollar amount (for repair) of 75.00. I received an email when they received my phone. The email communications were excellent as they sent emails during each and every step and/or issue throughout the whole process. They needed the password to unlock my phone so thjat they could perform certain diagnostics. I was a little uneasy about this, but felt assured by the professionalism, so I continued forward with the repair. I received an email that there was an issue and I called. Long story short...The port was replaced and the phone was not powering up because the port replacement was unsuccessful. They tried replacing the port a couple more times and still it wasn't working. The price to continue further was way too expensive for me so, after speaking with the tech, Lucas (very, very professional and understanding and accommodating!!!) the decision was made to refund my pre-payment and mail my phone back to me. Lucas, the technician, went so far as to consult with his manager to confirm an idea that I had about circumventing the problem by just using a wireless charger, rendering the phone more useful than just a paperweight. I'm extremely pleased with the fact that they communicated thoroughly throughout the entire process, when the fix was unsuccessful, they refunded my money (I'm not sure if that was a courtesy thing or if it was their policy). I would highly, highly recommend these folks for any cell phone repairs! :-)

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Problem solved with a phone call Quite unexpected, very welcomed. They have not only completely won my loyalty but I will recommend them unreservedly. I will have absolutely no reservations when I need to send some tech bit to them for repair. More details above.

I accidentally cracked my husband's macbook screen, we initially checked with a local i* repairer but they wanted quite a bit more money and wouldn't commit to a completion timeframe - I was nervous mailing the macbook out of state but I couldn't be happier with the service and speed! All of the instructions were perfectly clear, and the cost was reasonable even with the shipping.

I NEVER USED THEM

After reading reviews here, I was satisfied that this was where I wanted to send my ipad to have the glass replaced. It has cracked and spiderwebbed. I sent it out on a Tuesday and had it back in hand on Friday! And this is from East Coast to Kansas! Price very reasonable. Repaired perfectly. All was done through the internet. Internet site offers phone to call, but I never needed to. A+++ company! If you need any ipad, ipod or iphone repairs, this is the company!

I only researched it online and found it not to be what I was looking for.

Called for service and repair performed in less than 1 day. My son was leaving town and they restored computer quickly.

Great service.

Great service! Could not have had better experience.

I researched several companies on line after deciding I didn?t want to try this myself, having opened an iPod before and encountered a problem. I was not pleased with the price of batteries or service from other companies. Then a friend recommended ?iResQ.? I checked out the website, and called. They answered the phone. That alone was a great sign. The price was right, the process was easy and fast, so I gave it a try. They received it, replaced the battery sent it out UPS the same day. I got it 2 days later. They answered email promptly and were friendly and knowledgeable on the phone. I?ll go back whenever I need Apple products repaired.

Whole service was rapid and easy eventhough it involved shipping. Outcome was wonderful.