DW Elite Decks
About us
DW Trained and Supervised Crews, Showrooms open by Appointment, Owner Operated, Most Extensive Warranty, Cost is determined by the job Additional contact - Daniel R Milford. Additional DBA - DW Industries, LLC
Business highlights
Services we offer
Design & build decks, aluminum, aluminum framed decks, arbors, composite decks, hot tub enclosures, iron & glass balusters & railing systems & low voltage lighting., patios, pergolas, screened porches, tropical hardwoods
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
4% | ||
0% | ||
1% | ||
0% |
DW Elite decks screened in our covered deck. this was an existing deck with 6x6 cedar posts, covered and approx. 12 feet off the ground. They did an excellent job making the new deck blend with the old and with great attention to detail and craftsmanship. They extended the 6x6 cedar railings to the ceiling 12 feet up, screened with a high quality screen. We also had the underside of the deck screened to eliminate all possible insect entry. they placed screen between the studs and held in place with 2x2 trim work.
Overall they did a very good job and in a timely manner, 2 days start to finish. While their cost will be slightly more that other companies that I researched, the value and quality is much greater. You get what you pay for, and we received a lot for our investment.
Dan Milford, came to our house to give us an estimate, this was a quick process, and he had us the estimate/quote the next day. We paid exactly as he said and he had no extra charges.
You will realize with their builds they don't staple the screens to the structure, but use a bracket for the screen with rubber spline
, and cover all brackets/hardware with trim work. their decks have great visual depth, look complete, and look and have a great feel of quality
I would use them again, and highly recommend DW Elite decks if looking for an outdoor project where quality is your driving factor
"Wow! Thank You for the awesome review! We are so proud to know we came through for you! Thank You for your patronage and for taking the time to post your experience here! We hope you and your wife find great enjoyment in your new outdoor area! Sincerely, Dan Milford & the DW Team"
"Thank You (removed member name)! Your review means a great deal to the success of our company! Thank you very much for taking the time to write it! We greatly appreciate you and Ryan's patronage of our company and will always be here if you need anything in the future! All the best! Dan Milford & the DW Elite Decks' Team"
"Thank You [member name removed] and [member name removed] for this review! We are very proud to have served you in such a positive manner! We appreciate you trusting us with your beautiful home and can't be more grateful for your patronage! Sincerely, Dan Milford (DW Elite Decks)"
Dan, the owner, was a great communicator. This crew arrived on time when Dan indicated. He responded to emails promptly.
The crew was open to questions and were professional throughout the project. They cleaned up the area when they left, leaving a well built screened in porch!
I had seen the work of DW Elite Decks from a major project they completed at a friends house, and I knew this was the company I wanted to use for our project. Their craftsmanship is excellent.
This is a great company who takes care of their employees. I highly recommend DW Elite Decks.
"Thank You for your feedback and taking the time to write a review here! Your words will be passed along to the crew because it's always nice to have a pat on the back. Your generous hospitality means a great deal to our job satisfaction. And of course, we truly appreciate your business! All the best to you and yours! Dan MIlford (DW Elite Decks)"
"Thank You [removed member name] for taking the time to review our company! We realize this is not something you have to do and definitely do not take your effort or your words for granted! We loudly say "Thank You" again for choosing DW Elite Decks! Best regards, Dan Milford (DW Elite Decks)"
Dan knows and employs customer service to the nth degree. He was very professional and responsive. He kept me appraised of the installation schedule. When their schedule opened up, he sent an email telling me when supplies would be delivered and where. We had discussion about the best location. Dan notified me of the hour the supplies were to be here and they were. So was Dan. The crew arrived early, worked efficiently and did a great job. They were pleasant and worked efficiently to install the project in 1 1/2 days. The deck was finished on a cold day. Dan sent an email to remind me they had hosed off the deck and it would be slippery. It was but I was warned.
This was a small project compared to many of the photos I've seen of other work they've done. The service and care was first class nonetheless.
"Thank You ! I very much enjoyed and getting to know you a little as well! It's customers such as yourself who make my and my crew's jobs worthwhile! We definitely appreciate your business, but more importantly, we enjoyed working for someone with such great character! Enjoy your new deck! Dan Milford (DW Elite Decks)"
"[removed member name], We can't Thank You enough for taking the time out of your very busy schedule to post this review! You've gone out of your way to be more than generous to me and my family! I'm glad to have met, got to know, and worked for you and your family. I'm sure we'll be in much more contact for years to come, and I consider you much more than just a customer. On a professional level, you have been so welcoming to myself and my crew, and we couldn't be more thankful to you for choosing our company. On a personal level, I know I've met someone who I'm glad I got to know a little better! Best wishes to you and your family! I'm always here if you need anything! Dan Milford (DW Elite Decks)"
"Wow, Thank You [member name removed] for the very kind words! They definitely are not taken for granted and mean a great deal to us all! We are extremely proud and honored you think this highly of our work ethic, craftsmanship and professionalism. We truly appreciate you choosing our company for both your deck and deck stain projects! We wish you and yours all the best! Sincerely, Dan Milford (DW Elite Decks)"
"Thank You for taking the time to post a review! We are so happy to know that we made enough of a lasting impression with you to do so. We would be eager and proud to have the opportunity to bid on any future projects you might have! Thank You for choosing and once again considering DW Elite Decks! Dan Milford (DW Elite Decks)"
"Thank You! We appreciate your patronage, and you've been most pleasant to work with as well! Thank You for your understanding and patience with us having to work around the weather this time of year. That really helps us better serve you! You always know where to reach us should you need further advice or help with any of your home improvement projects! Sincerely, Dan Milford (DW Elite Decks)"
"Wow, that's very nice of you to say! We are extremely pleased and proud to have made your experience with us a positive one! Thank You very much for your business and such kind words! We are always here if you have any questions or need further service! We wish you and your family the very best! Dan Milford (DW Elite Decks)"
"Thanks for the kind words (member name removed)! We greatly appreciate you taking the time to write a review! We're very grateful you trusted your home to us, and we were able to deliver as we promised. Let us know if you need anything! Kindly, Dan Milford"
As another mark of ttheir professionalism the construction crew always left the job site tidy at the end of the day and on the one weekend of the project life they restacked the rather large pile of lumber that had been staged in our driveway to make sure that we would have full access to our garage ---- a real plus for us.
The only glitch in the project was a leak that developed at a point where the new porch roof adjoined the existing roof line. The leak was intermittent and therefore hard to find. But the roofing contractor was persistent in his efforts to discover the source of the problem and after maybe half a dozen visits apparently fixed it. The spring rains this year will tell if he was successful.
"[member name removed], we greatly appreciate the valuable feedback. Thank You for taking the time to write a review. We were happy to serve you and are extremely proud that we met your expectations! We truly Thank You for choosing DW Elite Decks! Dan Milford (DW Elite Decks)"
"Thank You [removed member name] for the kind words! It is our pleasure to serve you! If you ever need anything, please don't hesitate to give us a call! Take care, Dan Milford (DW Elite Decks)"
We've had many compliments from friends and neighbors on the overall design and construction.
The only complaint we have was with some of the materials. We wished that the foreman on the site had rejected some of the irregular decking boards. We realize that would have slowed them down, but they should have insisted that the lumber supplier deliver better quality decking (pressure treated pine). You can tell that better decking pieces were used at the beginning but they settled for lesser quality towards the end of the project. We did complain about this issue, but it was not settled to our satisfaction.
After the job was done for each day, the crew cleaned up the area and took all their tools. When the overall job was done, the crew removed all debris and left the area clean. Some nails and screws were scattered about in the yard, but overall the clean up was good.
Overall, we were satisfied with the job and would recommend DW Elite but with the advice to make sure all materials are of the same consistent quality. Their cost for the job was competitive and comparable with the other contractors with high scores on Angie's List.
"[Member name removed], Thank You for the review. I'm sorry we fell short on the decking quality issue. I thought we had resolved the issue about the treated decking needing to weather more in order to even out some of the color discrepancies from the manufacturing process. Nonetheless, we value your opinion, and will use the experience and find a way to improve. Sincerely, Dan Milford (DW Elite Decks)"
"Thank You [Member]! Your review means a lot to us, and we appreciate the feedback you've given personally and on this site. We will take all of it to heart and strive to become an even better company! All the best, Dan Milford (DW Elite Decks)"
"Thank You for the review [member name removed]! We appreciate your business and you were most hospitable to work for! We wish you the best in 2015 - Dan Milford (DW Elite Decks)"
"(removed member name), This was very kind of you to take the time to write a review on our company! We are very appreciative and extremely proud that you thought highly enough of our company to hire us again for your deck stain. You are truly one of the most genuine and warmest people we've ever worked for! Your positive attitude and cheerful tone make working for you a most pleasant experience for all of us at DW Elite Decks. Please don't hesitate to call, text, email or stop by our showroom anytime just to visit or ask questions on any home improvement project! All the best for the upcoming holiday season and a prosperous 2014! Take care, Dan & Wes (DW Elite Decks)"
Several weeks later - our painter asked for the name of who built our deck. Said it was the best looking and well made deck he's seen. It goes to say, we passed along Dan and We's name.
"[removed member name], Thank You so much for such kind words and the warm welcome onto your property! Our goal is always to provide our customers with diligent and prompt customer service, but foremost, to produce an exceptional product that you'll see as a proud addition to your home. We are extremely pleased to know we have accomplished those goals for your project. You and your husband were some of the most pleasant people we've come across during our lengthy tenure in the deck building industry. I can't tell you how much we appreciate all feedback as it helps us gauge the result of our time and effort invested! I will definitely pass your compliments onto the crew which built your deck since they deserve most of the credit. We wish you and yours the best for years to come. Please don't hesitate to reach out if you need anything from us! Warmly, Dan & Wes (DW Elite Decks)"
"Thanks for the feedback [member name removed]! We are very disappointed that we were not able to provide the optimal project for you! We always strive to better ourselves and our company so we will use this review to work on perfecting our craft! All of our carpentry cuts have always been done on site in order to accommodate for various house structure discrepancies. This is the first time we've had a complaint on our pergola tail designs but that just means we need to work harder to make them even more precise! Please let us know if we can be of further service in any way. Sincerely, Dan & Wes (DW Elite Decks)"
have ever imagined. The quality of work is amazing, and I loved how
they kept me informed through out the process. It was great to get
e-mails or calls regarding what would be happening and what to expect.
They were easy to reach and always had time for questions and concerns.
In addition, it was great to be able to ask any worker on-site a
question and have them know what was going on!! I could not be happy
with my new deck and patio and I'd recommend that you use DW Elite
Decks. Amazing!I
From the tear down happening on time, and the timely finish of the deck EVEN with nine inches of snow in the middle of the process everything went to plan.
"[member name removed], Those are very kind words and we sincerely appreciate you taking the time to post it! We reciprocate your sediments! Both you and your husband were most pleasant to work for and very easy to do business with! Your hospitality and understanding of remodeling inconveniences made a huge difference in the daily lives of myself and Wes, but more importantly, the guys working hard at your residence. We greatly value your patronage and the effort you took to provide us with feedback. We definitely take it to heart as we are always striving to better our company. We will always be here should you need further assistance with this or any other project! Our sincerest gratitude, Dan & Wes (DW Elite Decks)"
The workmanship on the deck and the entire project is flawless, the deck is beautiful, all issues were handled at completion and we are in love with our deck.
However when we were presented the final invoice at the completion of the deck the final price was $25K more then originally bid, $13K more then the changes made in writing. A few thousand of this was permits and work done to get the permits which were not ever bid to us or given to us until the last day. The rest was all noted on the invoice as verbally approved date/time. Part of this was my fault for not writing down every single change and cost that we had agreed to but some of these changes were agreed to without giving us a cost so to say we were surprised by the added expense at the end of the project was an understatement.
Again, the work is beautiful and the response to a few issues we've had since completion have been handled beautifully however get all changes in writing and this is a learning experience for both the homeowners and the company I think.
"[member name removed], Thank you for the kind words regarding our professionalism and quality of work! We greatly value your business and ANY type of feedback you provide as we always strive to improve our company and our relationships with our valued customers! Please let us know if we may be of further service to you! Sincerely, Dan & Wes (DW Elite Decks)"
"Member, THANK YOU so much for the kind review of our company! You and your husband were more than hospitable, and we greatly enjoyed working for you both. We are very pleased and proud to know that we exceeded your expectations for the screened porch and outdoor fireplace. Please don't hesitate to let us know if you have any questions, concerns, or if we can be of further service. Have a safe and prosperous 2013! Dan & Wes (DW Elite Decks)"
"Dear Member, We sincerely THANK YOU for posting this positive review on Angie's List! Our mission is always to provide professional service and a quality product which compliments your home. We truly hope you feel that we have provided both! We strive for building and service perfection so please let us know if there's anything we can do better next time. We greatly appreciate your decision to use DW Elite Decks! Warmly, Dan & Wes (owners - DW Elite Decks)"
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