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DW Elite Decks

Decks and Porches, Deck Maintenance, Sunrooms and Patio Enclosures,

About us

DW Trained and Supervised Crews, Showrooms open by Appointment, Owner Operated, Most Extensive Warranty, Cost is determined by the job Additional contact - Daniel R Milford. Additional DBA - DW Industries, LLC

Business highlights

27 years of trusted experience

Services we offer

Design & build decks, screened porches, hot tub enclosures, patios, arbors, pergolas, composite decks, aluminum framed decks, tropical hardwoods, aluminum, iron & glass balusters & railing systems & low voltage lighting.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-103 of 103 reviews

David D.
02/2015
5.0
decks, pool cleaners
  + 0 more
DW Elite Decks is a completely professional Company. Their design,their crews, their attention to detail were all excellent. We would not hesitate to use them again in the future. They gave us good ideas on design and lighting options. They were very committed to whole process. And their follow up to check on us with our new deck has been good. We wanted to find a high quality Company and DW Elite Decks proved to be just what we were looking for.
Description of Work: DW Elite Decks removed and completely replaced the deck on the back of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from DW Elite Decks
Thank You [removed member name] for taking the time to review our company! We realize this is not something you have to do and definitely do not take your effort or your words for granted! We loudly say "Thank You" again for choosing DW Elite Decks! Best regards, Dan Milford (DW Elite Decks)

greg B.
02/2015
5.0
decks
  + -1 more
We decided to add a large deck and screened porch to our home. After interviewing a few contractors, we chose DW Elite Decks. Dan's quote and explanation of options were thorough and complete. The crew was always prompt and cleaned up after themselves on a daily basis and did a wonderful job of building with an excellent attention to detail. Dan kept in constant contact with me via email or phone whenever he encountered a question or suggestion and was responsive to a few changes that I wanted as construction went along. I can't wait until spring to enjoy our awesome deck! Thanks for a wonderful experience! I would recommend DW Elite to anyone who wants a fantastic deck or porch.
Description of Work: Built a beautiful deck and Screened porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Response from DW Elite Decks
[removed member name], We can't Thank You enough for taking the time out of your very busy schedule to post this review! You've gone out of your way to be more than generous to me and my family! I'm glad to have met, got to know, and worked for you and your family. I'm sure we'll be in much more contact for years to come, and I consider you much more than just a customer. On a professional level, you have been so welcoming to myself and my crew, and we couldn't be more thankful to you for choosing our company. On a personal level, I know I've met someone who I'm glad I got to know a little better! Best wishes to you and your family! I'm always here if you need anything! Dan Milford (DW Elite Decks)

Joyce B.
02/2015
5.0
decks
  + -1 more
Dan knows and employs customer service to the nth degree. He was very professional and responsive. He kept me appraised of the installation schedule. When their schedule opened up, he sent an email telling me when supplies would be delivered and where. We had discussion about the best location. Dan notified me of the hour the supplies were to be here and they were. So was Dan. The crew arrived early, worked efficiently and did a great job. They were pleasant and worked efficiently to install the project in 1 1/2 days. The deck was finished on a cold day. Dan sent an email to remind me they had hosed off the deck and it would be slippery. It was but I was warned. This was a small project compared to many of the photos I've seen of other work they've done. The service and care was first class nonetheless.
Description of Work: Dan at DW Decks conferred with my brother to design and plan for a deck attached to my townhome - the deck being a retirement gift from my brother. The design was forwarded to me for approval. I went to the showroom and met Dan at which time we made a slight alteration to the plan. He took the initiative to present the revised plan to my brother.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from DW Elite Decks
Thank You ! I very much enjoyed and getting to know you a little as well! It's customers such as yourself who make my and my crew's jobs worthwhile! We definitely appreciate your business, but more importantly, we enjoyed working for someone with such great character! Enjoy your new deck! Dan Milford (DW Elite Decks)

Ronald B.
02/2015
5.0
decks
  + -1 more
I requested a bid from DW Decks because of their ratings and awards on Angie's List. I chose them because of their responsiveness to my bid request, because their bid was very competitive, and because I was impressed with what I heard and saw during my visit to their showroom. Suffice to say that I decided to write this comment because the finished deck so splendidly met my hopes and expectations. Additionally, I would be remiss not to mention just how impressive the team?s work ethic and professionalism were. The sounds of steady construction were continuous from their early arrival until lunch and through the afternoon; and peaks out the window saw nothing but heads down, tools in action, all diligently working in concert on their respective parts of the whole. My thanks to Dan and the construction team for a job well done!
Description of Work: Built a deck with privacy wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Response from DW Elite Decks
Wow, Thank You [member name removed] for the very kind words! They definitely are not taken for granted and mean a great deal to us all! We are extremely proud and honored you think this highly of our work ethic, craftsmanship and professionalism. We truly appreciate you choosing our company for both your deck and deck stain projects! We wish you and yours all the best! Sincerely, Dan Milford (DW Elite Decks)

Jason W.
01/2015
5.0
decks
  + -1 more
The company was great! Our decking was installed and looked fantastic. We will be using them in the future as we have moved to a new house and will be adding a deck in the future.
Description of Work: We had a composite deck installed on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from DW Elite Decks
Thank You for taking the time to post a review! We are so happy to know that we made enough of a lasting impression with you to do so. We would be eager and proud to have the opportunity to bid on any future projects you might have! Thank You for choosing and once again considering DW Elite Decks! Dan Milford (DW Elite Decks)

Michael R.
01/2015
5.0
decks, landscaping
  + 0 more
It turned out amazing I couldn't be more pleased with it. I gave Dan my ideas for my deck along with some of his ideas and pointers and had it built in about a week. He designed my deck got all the permits and gave me a fair honest proposal in a timely manner. They started on time and finished when they said they would. I defiantly recommend DW Elite Decks they are very professional and master craftsman. They do Excellent work and I wouldn't use anybody else.
Description of Work: Built a cedar deck with pergola and colored stamped concrete patio under the deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Response from DW Elite Decks
Thank You! We appreciate your patronage, and you've been most pleasant to work with as well! Thank You for your understanding and patience with us having to work around the weather this time of year. That really helps us better serve you! You always know where to reach us should you need further advice or help with any of your home improvement projects! Sincerely, Dan Milford (DW Elite Decks)

Sara H.
01/2015
5.0
deck cleaning, decks
  + 0 more
We had a wonderful experience with Elite Decks. We met with Wes who walked us through the deck process and gave us recommendations. He also had us come out to the showroom to better understand the building materials to be used. He was specific about the design and made very useful recommendations. Wes also offered several options for the final design at different price points, which was very helpful. We requested that the deck be built by a date certain and they made that happen. The builders showed up by 8:00 am every day and were done between 5:00 and 5:30. The employees all wore similar shirts so you knew they were with Elite Decks. They were courteous and willing to answer questions. If they did not know the answer, they called someone at the home office, who returned our call that day. The crew was professional and on time everyday. Several neighbors commented on the professionalism and punctuality of the crew that worked on the deck. The crew also cleaned up the work site daily. If the crew ran into any problems, we were contacted by Dan who explained the issue and the estimated or actual cost of the work to be done. Dan then confirmed all information in writing and was willing to answer any questions. We ran into a few problems with the existing deck and the crew and home office kept us informed and did excellent work to make the necessary repairs. The deck is beautifully done and has been such a great addition to our home. The design included two gates that are fantastic for our toddler. The deck looks great and feels very safe. Wes came out for the final walk through and made sure everything was to our liking. Elite Decks was very knowledgeable about the city codes and made sure the deck met current code and scheduled the inspection with the city. We absolutely love the deck and would absolutely recommend using Elite Decks.
Description of Work: Elite Decks tore down and rebuilt a new deck for our home. They also repaired an existing, smaller deck for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36,000

Response from DW Elite Decks
Wow, that's very nice of you to say! We are extremely pleased and proud to have made your experience with us a positive one! Thank You very much for your business and such kind words! We are always here if you have any questions or need further service! We wish you and your family the very best! Dan Milford (DW Elite Decks)

Larry T.
01/2015
5.0
decks, roofing
  + 0 more
Went very well, they communicated with us during all phases of the project. Daniel was great to work with during the entire project. I would highly recommend them.
Description of Work: built a new covered patio/deck with roof and screened walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Response from DW Elite Decks
Thanks for the kind words (member name removed)! We greatly appreciate you taking the time to write a review! We're very grateful you trusted your home to us, and we were able to deliver as we promised. Let us know if you need anything! Kindly, Dan Milford

Ralph M.
01/2015
5.0
decks
  + -1 more
The work went well and we were quite pleased with the end product. The crew who did the work were had obviously done this before and went about their individual tasks with little need for direction from the job foreman. On those rare occasions when a question did arise, usually from me, the foreman was quick to respond with an answer. The operations manager for DW was on the job site each day to insure that everything was going OK and that I was satisfied with progress. As another mark of ttheir professionalism the construction crew always left the job site tidy at the end of the day and on the one weekend of the project life they restacked the rather large pile of lumber that had been staged in our driveway to make sure that we would have full access to our garage ---- a real plus for us. The only glitch in the project was a leak that developed at a point where the new porch roof adjoined the existing roof line. The leak was intermittent and therefore hard to find. But the roofing contractor was persistent in his efforts to discover the source of the problem and after maybe half a dozen visits apparently fixed it. The spring rains this year will tell if he was successful.
Description of Work: Removrd an existing wooden deck and replaced it with a screened in porch on the rear of our split level home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,000

Response from DW Elite Decks
[member name removed], we greatly appreciate the valuable feedback. Thank You for taking the time to write a review. We were happy to serve you and are extremely proud that we met your expectations! We truly Thank You for choosing DW Elite Decks! Dan Milford (DW Elite Decks)

Lesley S.
01/2015
5.0
decks
  + -1 more
Never had a problem or issue
Description of Work: Provided a new deck with pergola. I believe deck is around 450 sq ft. Wraps around length of my house. Did a wonderful job.All my neighbors have fallen in love with it. The man who stained it stated it was the best built deck he had seen. Do not think you can go wrong with them. You get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from DW Elite Decks
Thank You [removed member name] for the kind words! It is our pleasure to serve you! If you ever need anything, please don't hesitate to give us a call! Take care, Dan Milford (DW Elite Decks)

Habeeb S.
01/2015
1.0
decks, sunrooms
  + 0 more
DW Elite Decks came to give us a quote for building screened-in porch. I had to take time off to meet them, I work at a hospital involving patient treatment and it is not easy to leave during day time so I had to take day off. I had to find replacement while I am gone otherwise patient had to wait. They never bother to send me a quote. They came and took measurements. They did not have the decency to say they will not do the project. They just basically ignore us and never sent us any quote. A word to DW Elite (I do not know what is elite about them), When people are doing project that cost >$30k, they get 3-5 quotes, which means 3-5 times may have to leave their job to meet contractor. When you had to leave your job 4 times, leaving a fifth time becomes extremely difficult specially if you treat patients.
Description of Work: Came to give a quote

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30,000

Response from DW Elite Decks
We have never heard of you before. Are you sure you have the right company? We have absolutely no record of you ever contacting us. We don't disregard any proposals that we accept. We are looking in to this with Angie's List. DW Elite Decks

Gil R.
01/2015
4.0
decks, hauling services, hardscaping, pool cleaners
  + 2 more
The crew consisted of five men were here every day at dawn to start work and finished in less than five days to tear down an existing deck and construct a deck approximately 450 sq ft with pergola. The crew worked effectively as a team and demonstrated a high level of professionalism. We really appreciated the fact that they coordinated directly with the city of Leawood for building code compliance with no issues encountered. We've had many compliments from friends and neighbors on the overall design and construction. The only complaint we have was with some of the materials. We wished that the foreman on the site had rejected some of the irregular decking boards. We realize that would have slowed them down, but they should have insisted that the lumber supplier deliver better quality decking (pressure treated pine). You can tell that better decking pieces were used at the beginning but they settled for lesser quality towards the end of the project. We did complain about this issue, but it was not settled to our satisfaction. After the job was done for each day, the crew cleaned up the area and took all their tools. When the overall job was done, the crew removed all debris and left the area clean. Some nails and screws were scattered about in the yard, but overall the clean up was good. Overall, we were satisfied with the job and would recommend DW Elite but with the advice to make sure all materials are of the same consistent quality. Their cost for the job was competitive and comparable with the other contractors with high scores on Angie's List.
Description of Work: Replaced an existing deck with a larger and more complex one including a pergola larger concrete pad.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from DW Elite Decks
[Member name removed], Thank You for the review. I'm sorry we fell short on the decking quality issue. I thought we had resolved the issue about the treated decking needing to weather more in order to even out some of the color discrepancies from the manufacturing process. Nonetheless, we value your opinion, and will use the experience and find a way to improve. Sincerely, Dan Milford (DW Elite Decks)

Dale H.
01/2015
5.0
decks
  + -1 more
Finished deck is of very high quality and looks great. Crew was professional, courteous, and punctual. Work was done in a timely manner. Permitting was included and professionally handled with the city (Overland Park). Flashing and pvc trim was installed along the deck-house interface to prohibit water entry/damage. Some existing rotted wood resulting from the poorly installed previous deck was replaced. I would highly recommend DW Elite Decks to anyone looking for a high quality deck at a fair price. Be aware that the price will most likely not be the lowest.
Description of Work: Removed old deck and built new one. Deck size is approximately 10 ft. x 15 ft, elevated roughly 4 ft. off the ground. Deck is cedar and features set of stairs to grade, full height privacy wall and door (with rounded top and latch) on one side, screw fasteners (not nails), and decorative gravel below.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from DW Elite Decks
Thank You [Member]! Your review means a lot to us, and we appreciate the feedback you've given personally and on this site. We will take all of it to heart and strive to become an even better company! All the best, Dan Milford (DW Elite Decks)

Theresa B.
10/2013
5.0
deck cleaning, decks
  + 0 more
PERFECT! BEST DECK COMPANY EVER! Just as the shopping/selection/purchase/installation/cleanup of my new deck back in March 2012 was delivered with the highest quality, professionalism and personal attention, so was my request for this company to come back, power wash and stain my relatively new deck with the highest quality, oil based, professional staining products I requested. I wanted to ensure my initial investment in this new deck will last for years. DW Elite Decks is the best, most personable, company I've worked with. All of their workers are employees and most have worked with this company for 10+ years. They work as a team, fast & efficient. When they leave, you can't tell they were here. Clean up services are incredible! The work is incredible. I would highly recommend this company to anyone for any type of deck work or building they are seeking. You get what you pay for! They may not be the lowest for quotes, but the quality you receive for the price is soooooo well worth it! Thank you Dan, Wes and Noah for taking such good care of my new deck!
Description of Work: DW Elite Decks built me a pressure treated wood deck (22'x14') with aluminum rails back in March 2012. They told me not to seal or stain it for at least a year. I recently called them to return and clean and stain/seal the deck.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Response from DW Elite Decks
(removed member name), This was very kind of you to take the time to write a review on our company! We are very appreciative and extremely proud that you thought highly enough of our company to hire us again for your deck stain. You are truly one of the most genuine and warmest people we've ever worked for! Your positive attitude and cheerful tone make working for you a most pleasant experience for all of us at DW Elite Decks. Please don't hesitate to call, text, email or stop by our showroom anytime just to visit or ask questions on any home improvement project! All the best for the upcoming holiday season and a prosperous 2014! Take care, Dan & Wes (DW Elite Decks)

Sue J.
08/2013
5.0
decks
  + -1 more
I am so happy with my new deck and its quality. The old deck was put on by the builder 15 years ago and was literally falling apart. After watching DW's crew build our new one, I am amazed that the original one even passed city inspection for new structures. DW measured, measured again, then remeasured while building. They leveled everything countless times, vertically and horizontally. They worked together like a well oiled machine - everyone had a specific job to do, and everyone did it. There was no lollygagging around.....these guys were busy constantly, and during cleanup, scoured the ground for any little scraps of anything to be found. My new deck is a thing of excellent, excellent construction and supreme beauty. It's cedar with black aluminum spindles, and perfectly gorgeous. Very pleased with DW and won't hesitate to recommend them to even the pickiest of people. Several weeks later - our painter asked for the name of who built our deck. Said it was the best looking and well made deck he's seen. It goes to say, we passed along Dan and We's name.
Description of Work: Tore down an old deck, built a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Response from DW Elite Decks
[removed member name], Thank You so much for such kind words and the warm welcome onto your property! Our goal is always to provide our customers with diligent and prompt customer service, but foremost, to produce an exceptional product that you'll see as a proud addition to your home. We are extremely pleased to know we have accomplished those goals for your project. You and your husband were some of the most pleasant people we've come across during our lengthy tenure in the deck building industry. I can't tell you how much we appreciate all feedback as it helps us gauge the result of our time and effort invested! I will definitely pass your compliments onto the crew which built your deck since they deserve most of the credit. We wish you and yours the best for years to come. Please don't hesitate to reach out if you need anything from us! Warmly, Dan & Wes (DW Elite Decks)

Eric P.
08/2013
4.0
decks
  + -1 more
A few contact issues throughout the waiting period and build. Very nice guys running the business: Wes and Dan were very accomodating throughout the sales cycle, but I think there is a need for more detailed notes and to keep better files on build information. The issues or slight complications were adjusted and overall the build went well and the project looks good.
Description of Work: Pergola build: 14' x 16' Western Red Cedar (30 year). Choose from more than 20 finishing cuts to style the end of your boards. Be aware; cuts aren't made in a controlled environment or before delivery - therefore the cut may end up a little different than what you might observe at their handy brick and mortar store. For this reason, the cuts were slightly disappointing, but still up to par for anyone not incredibly meticulous.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Response from DW Elite Decks
Thanks for the feedback [member name removed]! We are very disappointed that we were not able to provide the optimal project for you! We always strive to better ourselves and our company so we will use this review to work on perfecting our craft! All of our carpentry cuts have always been done on site in order to accommodate for various house structure discrepancies. This is the first time we've had a complaint on our pergola tail designs but that just means we need to work harder to make them even more precise! Please let us know if we can be of further service in any way. Sincerely, Dan & Wes (DW Elite Decks)

Paulette B.
04/2013
5.0
decks
  + -1 more
DW Elite decks is AWESOME! My new deck and patio are better than I could have ever imagined. The quality of work is amazing, and I loved how they kept me informed through out the process. It was great to get e-mails or calls regarding what would be happening and what to expect. They were easy to reach and always had time for questions and concerns. In addition, it was great to be able to ask any worker on-site a question and have them know what was going on!! I could not be happy with my new deck and patio and I'd recommend that you use DW Elite Decks. Amazing!I From the tear down happening on time, and the timely finish of the deck EVEN with nine inches of snow in the middle of the process everything went to plan.
Description of Work: I had a: 1. Deck tear down and disposal 2. Patio tear out 3. New stamped patio pour 4. New SCREENED deck build 5. Stairs built from deck to patio 6. Electrical to new screened in deck/porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Response from DW Elite Decks
[member name removed], Those are very kind words and we sincerely appreciate you taking the time to post it! We reciprocate your sediments! Both you and your husband were most pleasant to work for and very easy to do business with! Your hospitality and understanding of remodeling inconveniences made a huge difference in the daily lives of myself and Wes, but more importantly, the guys working hard at your residence. We greatly value your patronage and the effort you took to provide us with feedback. We definitely take it to heart as we are always striving to better our company. We will always be here should you need further assistance with this or any other project! Our sincerest gratitude, Dan & Wes (DW Elite Decks)

Elizabeth B.
03/2013
5.0
roofing
  + -1 more
They made an absolutely wonderful job. It's top quality decking. They did an excellent job. I was a little bit satisfied because they had to dig a new footing and put concrete and they didn't spread the dirt out. They left a clump of dirt and I didn't like it, they came and they broke up the dirt and spread it evenly in the low areas of my yard. I have no complaints. They made a very beautiful deck. The price was not cheap, I didn't expect to pay that much.
Description of Work: I got the services of DW Elite Decks to repair my deck.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from DW Elite Decks
[member name removed], Thank you for the kind words regarding our professionalism and quality of work! We greatly value your business and ANY type of feedback you provide as we always strive to improve our company and our relationships with our valued customers! Please let us know if we may be of further service to you! Sincerely, Dan & Wes (DW Elite Decks)

Cheryl M.
03/2013
5.0
decks
  + -1 more
During the demolition there was a structural issue found with an unrelated part of the house which increased the original bid ($44,500) by $12K. That addition was made in writing and approved by us. The workmanship on the deck and the entire project is flawless, the deck is beautiful, all issues were handled at completion and we are in love with our deck. However when we were presented the final invoice at the completion of the deck the final price was $25K more then originally bid, $13K more then the changes made in writing. A few thousand of this was permits and work done to get the permits which were not ever bid to us or given to us until the last day. The rest was all noted on the invoice as verbally approved date/time. Part of this was my fault for not writing down every single change and cost that we had agreed to but some of these changes were agreed to without giving us a cost so to say we were surprised by the added expense at the end of the project was an understatement. Again, the work is beautiful and the response to a few issues we've had since completion have been handled beautifully however get all changes in writing and this is a learning experience for both the homeowners and the company I think.
Description of Work: We had a balcony and a lower level deck patio torn off and replaced with a screened in porch, stairs and lower level concrete patio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70,000

donna C.
12/2012
5.0
decks
  + -1 more
No problems with customer service or building. Project was completed in approximately 3 weeks from start to finish and the finished product is even better than I imagined.
Description of Work: Built a beautiful screened porch with stone fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Response from DW Elite Decks
Member, THANK YOU so much for the kind review of our company! You and your husband were more than hospitable, and we greatly enjoyed working for you both. We are very pleased and proud to know that we exceeded your expectations for the screened porch and outdoor fireplace. Please don't hesitate to let us know if you have any questions, concerns, or if we can be of further service. Have a safe and prosperous 2013! Dan & Wes (DW Elite Decks)

William S.
11/2012
4.0
decks
  + -1 more
Overall service experience Good. Price Good except I thought the fee to get the permit was a little bit high. But they were having a little bit of trouble getting the county to give out the permit. Quality was good.Responsiveness was good. We would recommend them to our friends and are satisfied with their product.Punctually was good and professulism was good.
Description of Work: Footings were dug and cement pored. Deck frame was built. Steps were placed. and then deck was completed and Pergola added.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from DW Elite Decks
Dear Member, We sincerely THANK YOU for posting this positive review on Angie's List! Our mission is always to provide professional service and a quality product which compliments your home. We truly hope you feel that we have provided both! We strive for building and service perfection so please let us know if there's anything we can do better next time. We greatly appreciate your decision to use DW Elite Decks! Warmly, Dan & Wes (owners - DW Elite Decks)

Kimberley B.
10/2012
5.0
decks
  + -1 more
I would recommend DW Elite Decks to anyone looking for a deck, screened porch or stamped concrete patio! They were on time to work every day. They stuck to their estimated start and completion schedule. Their crew was polite and respectful. The owners were both professional and responsive to our inquiries. In my opinion, you could not hire a better company for this type of work!
Description of Work: We recently had a screened porch along with an open side deck and a large stamped concrete patio built for us by DW Elite Decks. Our house is somewhat older and has some existing structural issues. We also reside in a very affluent community, which is well known for being very strict on not only issuing permits and Architectural Board Review approvals, but also passing the inspections required. We hired an outside architect as required by our local building codes and HOA. He was required to engineer the porch unconventionally due to our design preferences as well as the existing structure of our home. We knew it was a challenging project for any builder. After interviewing three reputable and highly referred companies, we ended up choosing DW Elite Decks. I'm very happy with our decision to use DW Elite Decks. They were not the cheapest, but they weren't the most expensive either. During construction, we ended up running into even more issues with portions of the house structure, areas required to attach the porch and deck. DW made us aware of every problematic issue that arose and gave us a price ahead of time on each change order. They finished the whole project up a week later than originally scheduled but to no fault of theirs. In fact, I was pleasantly surprised it was only a week with the extensive additional unforseen work that came about during construction. DW was able to pass every inspection required by the city the first time which I guess is quite an accomplishment after talking to some neighbors who had major renovations done which required permits. Even talking to the building inspector, he said, "It was not very common for him not to find some kind of correction needed, and that the craftsmanship was very well done." I would recommend DW Elite Decks to anyone looking for a deck, screened porch or stamped concrete patio! They were on time to work every day like clockwork. They thoroughly cleaned up our property neatly every day. They stuck to their estimate start and completion schedule. Their crew was polite and respectful. The owners were both professional and responsive to our inquiries. In my opinion, you could not hire a better company for this type of work! Sincerely, Kimberley Baker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42,000

Response from DW Elite Decks
Thank you Member! You were a delight to work for as well! We greatly appreciate your very detailed and generous review! It's customers like you and your husband who make our days more pleasant and our jobs most rewarding. Please don't hesitate to call if you need anything at all! Sincerely, Dan & Wes

JAY K.
05/2012
2.0
ceiling fans, decks, sunrooms
  + 1 more
1) Prompt for coming out for the estimate. Took about a week to get a quotation. 2) Started 2 weeks after promised start date. Not sure why but we weren't in that big of a rush. 3) Completed work on time. 4) Cleaned up as promised. 5) Deck quality was pretty good. Ceiling started buckling at a joint last week. One section of trim along the ceiling was unevenly cut and needs to be replaced. Deck structure and the composite decking were well done. 6) Final bill.. This is where the problems start. We were quoted $23K for the project which was a bit higher than other company's however they seemed to have a good reputation and a nice portfolio. The final total came to over $33K ! We had a couple of small change orders but they should not have totalled more than $1500. The overcharges were for hitting rock while drilling for posts (approx $2500 !) , removing and disposing of a large bush ($900 !) , extra disposal fees, $1500 extra to run power (if I hired my own electrician it would have cost $200), $250 to fix a sprinkler line that they had cut, $700 for an engineers stamp, plus a bunch of little extra charges. All of them had some small grain of legitimacy but we were charged at least 2-3 times as much as normal contractor rates. Also, if you want to pay with a credit card they want to charge you 5% extra (pretty pathetic) Word of advice.. if you dare decide to try these guys, get a fixed price bid. Do not agree to any change orders unless you get the price in writing (they tried to claim they misquoted the price on the gutter and roof). If you are in Johnson County, assume you have rocks underground and have it part of your original quote. Overall it is a shame that a company who is capable of doing quality work has to resort to padding the bill. I literally would have sent them 3 or 4 additional projects if they had been reasonable with the overages.
Description of Work: We had an old wooden deck removed and hauled away and replaced with a 16 x20 covered Evergrain composite deck. The new deck has lighted stairs, new roof structure and a ceiling fan.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$33,000

Response from DW Elite Decks
We are not really sure where this comes from? This client never said anything about the time frame or charges. In fact, he had nothing but good things to say to the crew and both owners who were in constant contact with him. One of our owners even met him at his office to collect final payment and go over the charges in person. Nothing was ever said then. I personally spoke with him a couple of months ago about a faulty fan HE purchased which we had to come back and reinstall and nothing was ever said to me during any of our conversations. Also, we had very good communication about the late start due to inclement weather and additions to the jobs in front of this one. As a matter of fact, he really wanted this project done before Thanksgiving (which many people do). We pulled guys from other crews to help ensure this would happen, and we were still able to get it done before the holiday, even with the setbacks in front of his job. the client was also made very aware of all charges beforehand. In fact, our contract stipulates exactly that we can charge much more than we did for hitting solid bedrock in every pier hole. This is not hidden in some fine print amongst a bunch of legal wording. It is printed clearly in large, bold print right where he signed the contract. No business can provide thousands of dollars in unforeseen labor and costs, (such as rock under ground), and not be re-coop those dollars. They will not be in business very long if they do. And to say we should just figure hundreds of dollars of labor into every bid in Johnson County for assuming we are going to hit rocks is not fair to the 90 percent of those in Johnson County who do not have any rocks. Nor would our bids be competitive with any other deck contractor. Also, we have never received a call or email about the ceiling buckling. This is the first we have heard of it. The client was provided with a 2-year craftsmanship, 5-year wood rot warranty certificate that would cover this issue. Our warranty is more extensive than any other builder in the Kansas City area. To post a report like this on a business with never have personally given them any similar feedback is not only sheepish but extremely unfair! We never had any opportunity to rectify, correct, or negotiate in order to make him happy with the product and service we provided. Instead, we were told he loved everything and agreed to the charges for the legitimate work we provided. I can assure anyone reading this that had he relayed any of these complaints to us during or after the project was completed, our company would have made every effort to make him happy. Please do diligent research on our company before basing your opinion off of this report. We were awarded to Angie's List Super Service Award in 2011 (the same year this project was done). We also have an A+ rating and are an Accredited Member of the Better Business Bureau. Thank you for considering both sides! Sincerely, DW Elite Decks

Kathy J.
04/2012
5.0
deck cleaning
  + -1 more
They were stupendous. I have never seen workmanship like this and nobody compares to these guys. It's amazing. We are just so happy with it. They're more expensive than others, but it's because they put so much time and craftsmanship into it.
Description of Work: I had a really nice deck put on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from DW Elite Decks
Member, Thank you so much for the kind words! You both were more than hospitable with your home and property. We are extremely glad that you feel we provided you with professional service and a high quality product! Please do not hesitate if you need anything from us! Take care, Dan & Wes (DW Elite Decks)

William M.
10/2011
5.0
decks
  + -1 more
Our deck was 25 years old and in need of repair for safety reasons, as well as being a bit undersized. Wes Barber spent alot of time with us, explaining the means of construction, and the different materials available. He brought samples and a construction model, which helped to see the advantages of all new construction. We decided on a possible new shape and stairs, and Wes then made measurements. We met later that same day at their showroom to see the displays of decks, handrails, and arbors. We especially liked the composite decking and railing, with cedar posts and black aluminum balusters. My wife and I decided then and there to order the deck! The process of the coming work was thoroughly explained, from marking the utilities, the delivery of materials, the teardown and haul-off process, how the construction crew's work day would go, and to cleanup. All that and more was performed flawlessly, commencing the job at least a week sooner than expected, and finishing in three days. The crew was cordial and professional, and took great care around the nearby plants, as well as the existing lawn. They cleaned up perfectly at day's end and job's end. What they did leave behind was one big, handsome improvement to our home! We are very pleased with the design, and with the finishing details on the deck sides and the railings. The arbor is an especially nice addition, and we look forward to dressing it up for spring.
Description of Work: Our deck was completely torn down and replaced. The new deck was custom designed for our needs, and built larger and with the latest materials. An arbor was also built along one side for more privacy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from DW Elite Decks
Members, Thank you so much for the kind words! We thoroughly enjoyed working at your home as you were both most hospitable to everyone from our company. We're also extremely proud that you're pleased with the deck and arbor we built. We can't thank you enough for using DW Elite Decks to improve the value of your home! Please let us know if you have any questions or need further service from us. We'll be happy to assist with the care and maintenance for the life of your new deck. Warmly, Dan Milford & Wes Barber (DW Elite Decks)

Contact information

310 North Winchester Street A, Olathe, KS 66062

http://www.dwdecks.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches,
Deck Maintenance,
Sunrooms and Patio Enclosures,
Roofing,
Ceiling Fans,
Patios,
Gutters,
Pool and Spa Service,
Hauling,
Outdoor Kitchens,
Pavers and Hardscaping,
Landscaping

FAQ

DW Elite Decks is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

DW Elite Decks accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, DW Elite Decks offers free project estimates.
Yes, DW Elite Decks offers eco-friendly accreditations.
No, DW Elite Decks does not offer a senior discount.
No, DW Elite Decks does not offer emergency services.
Yes, DW Elite Decks offers warranties.
DW Elite Decks offers the following services: Design & build decks, screened porches, hot tub enclosures, patios, arbors, pergolas, composite decks, aluminum framed decks, tropical hardwoods, aluminum, iron & glass balusters & railing systems & low voltage lighting.
Ask for details.

Contact information

310 North Winchester Street A, Olathe, KS 66062

http://www.dwdecks.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM