Andy's Pipe Dream

Plumbing, Drain Cleaning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Andy's Pipe Dream is a family owned and operated plumbing, heating and cooling business located in Lenexa, Kansas, and serving the entire Kansas City metro area. Started in 2003, by Andy Alexander, we strive to give our customers something they have never seen. Polite customer care with a focus on helping people. Every business is designed to make a profit, but we choose to do it in an honest and caring way. Backed by over 28+ years of experience in all aspects of plumbing, heating and cooling. Andy is an expert at solving your plumbing needs. So the next time you need a help please call and ask for Andy.

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates

Services we don't offer

Well Systems, Septic System Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 924 reviews

Mike D.
09/2024
5.0
plumbing
  + -1 more
Colton explained everything, great job,no problems.
Description of Work: Install two water valves and cleared a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Andy's Pipe Dream
Happy to assist. Thank you so much for taking the time to write a review! We greatly appreciate it.

Linda B.
07/2024
5.0
plumbing
  + -1 more
Cassie was your professional who took care of our problems today; she was friendly, knowledgeable, informative and got right down to business. She gave me 3 options for repair and I was NOT pressured to take the most expensive; in fact, she recommended the 2nd option, which we took and she did the job. I have already recommended Andy's Pipe Dream to others, and will call you for any personal issues I have and I'll request Cassandra! Thx. Linda (KC Tool).
Description of Work: We had a clogged sink, and a toilet that "hummed", doesn't hum anymore !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Andy's Pipe Dream
Thank you, we appreciate your review!

Amber K.
05/2024
5.0
gas leak repair
  + -1 more
The tech was knowledgeable and professional. The estimate was transparent and complete. The work was done well.
Description of Work: Install gas line for dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Andy's Pipe Dream
Excellent, thank you for your review!

Julie J.
05/2024
5.0
plumbing
  + -1 more
Good. Time spent giving options for work beyond the asked for service seemed odd and upselling component felt uncomfortable. But have had them back and i shared my concern about it. Will see if it continues next time.
Description of Work: Replace tub spout.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Andy's Pipe Dream
Our apologies that is how it felt, it was not our intention at all. Thank you, we appreciate your honest review!

David N.
07/2023
5.0
water heater repair
  + -1 more
Don B. arrived within an hour of when I had called to schedule an appointment--super fast! He helped me with my water heater without trying to hard-sell a new water heater. Don was friendly, courteous, professional, and honest. I highly recommend both him and Andy's Pipe Dream Plumbing--they're both local!
Description of Work: The water heater would not light correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Response from Andy's Pipe Dream
Happy to help. Thank you for your review!

Tim H.
06/2023
5.0
plumbing
  + -1 more
Called for an estimate, and 15 minutes later, Mike was at my home. He gave me the estimate for the faucet repair. I said, "Sign me up." Mike, the proceeded to do my repair. 15 minutes later, I had a new outdoor faucet. My garden and I are thrilled!
Description of Work: Outdoor faucet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$427

Response from Andy's Pipe Dream
Awesome, thank you for your review!

Ronald E.
05/2023
1.0
plumbing
  + -1 more
The only way I'm able to post this review is by giving them 1 start! They don't deserve any stars at all!!!Very bad service! Do not hire these people! Very unprofessional. They came out to do the work on my sub pump and they damaged the landscaping and left a mess! The lady in the front desk was very rude when I explained to her the issue and she didn't want to help resolve the issue! I have pictures to prove it!!!
Description of Work: Needed to reroute the sub pump pipe

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Andy's Pipe Dream
I apologize for you being unhappy with the work completed. As you are the tenant of the property and not the owner, we informed you that we would need to speak with the property manager to schedule a follow up visit. I understand that this was not what you wanted to hear, but it is our company policy to have the permission of the owner before making a site visit. Our intention is to resolve this problem to everyone’[Member Information Removed] satisfaction, but it doesn't happen instantly. You called in at the very end of the day and the property management company was closed for the day. We will contact them again in the morning and hopefully get this resolved. I understand that this is not the response that you wanted, but I hope you will consider the circumstances of you calling in at the very end of the day.

Karen M.
01/2023
5.0
plumbing
  + -1 more
Andy’s was able to schedule me quickly and get the job done professionally. I’m very happy with the work.
Description of Work: My entire subfloor sewage system had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Happy to hear. Thank you for your additional review!

Karen M.
12/2022
5.0
plumbing
  + -1 more
They came the same day I called! Fast friendly service with great explanation of what was needed and why. I love their photo documentation. I will definitely use them again.
Description of Work: Scoping the line and troubleshooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Andy's Pipe Dream
Thank you, we appreciate your review!

Karen M.
12/2022
5.0
plumbing
  + -1 more
Andy’s completed the job quickly and efficiently. I’m so glad Andy’s Pipe Dream is so responsive.
Description of Work: The main shut off valve to the waterline in the basement had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARB B.
12/2022
5.0
plumbing
  + -1 more
What a smooth experience.... from flexible scheduling, prompt/on time arrival, friendly/courteous service, and - mostly importantly -- getting the job done a fair price. Couldn't be happier. Will use again.
Description of Work: Install new on/off valves near washing machine. (Also checked other valves in the house for a future project.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Andy's Pipe Dream
Happy to hear… thank you very much for your review!

james F.
09/2022
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Excellent. I have received several bids for potential upgrades/repairs. Finally settled on just the water heater and floor drain as of this moment. Will have them re-pipe the basement and get rid of the galvanized piping at a later date. Don and Ray were here on the dot and really did great work. Everyone I have dealt with at Andy's is super nice and professional. It is easy to set things up with them and the work is very solid. You may be able to find cheaper bids, but I am willing to pay more for more.
Description of Work: Replace water heater. Replace p-trap in basement floor drain.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from Andy's Pipe Dream
We are happy to help. Thank you for trusting us with your plumbing needs and your detailed review.

Alyson M.
08/2022
5.0
plumbing
  + -1 more
Technician was polite and professional and explained all my options. Great experience
Description of Work: replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Happy to hear. Thank you for your review!

Adam H.
07/2022
5.0
plumbing
  + -1 more
Mike our service tech was awesome he explained everything in detail, did good work, and cleaned up nicely at the end. Would recommend to anyone.
Description of Work: Install a new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Andy's Pipe Dream
Awesome, thank you for your review! Will let Mike know your comments as well.

Carol H.
07/2022
5.0
plumbing
  + -1 more
Excellent!! Very professional and courteous.
Description of Work: replace outdoor and indoor plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for your review!

Chuck M.
07/2022
5.0
plumbing
  + -1 more
Colton did a great job, very professional and friendly, and answered questions thoroughly.
Description of Work: Replaced shut-off valves for toilet and kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366.36

Response from Andy's Pipe Dream
Happy to hear… thank you for your review!

SHERRY G.
07/2022
5.0
plumbing
  + -1 more
Ryan the plumber from Andy's Pipe Dream arrived on time, diagnosed the problem quickly and replaced our water pressure regulator. Happy with the results, no more squeaking noise, would hire Andy's Pipe Dream again. Thank you!
Description of Work: Replaced water pressure regulator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$623

Response from Andy's Pipe Dream
Great, thank you for your review! Will pass on your comments to Ryan as well.

Will I.
05/2022
5.0
plumbing
  + -1 more
Don and his partner quickly resolved the issue found and traced the line for me. They went above and beyond to make sure we knew what we needed, and we’re very friendly with the dogs as well. I highly recommend this team!
Description of Work: Refrigerator line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Andy's Pipe Dream
Thank you, we appreciate your review!

Kathleen T.
05/2022
5.0
plumbing, drain cleaning
  + 0 more
The problem was a failed main drain pipe in my crawl space which was spilling contents from the pipe. It turned out that this was caused by the pipe being uncapped at a clean out access (but hidden under the vapor barrier) and having a clog at the same time. This entailed a major job of getting the pipe free of roots, including building a new cleanout access pipe into that drain pipe from the outside of the house and eventually once the drainage was fully opened up again capping the hole in the pipe. Mike worked several hours in parts of two days to get the last bunch of roots pulled out. This included having to pull and replace the toilet at one point. I had to make a late evening call on the first day about a concern the toilet might be leaking, and Andy called right back and told me how to turn it off and then flush just in case. Turned out the next day when Mike returned that it wasn't leaking after all.
Description of Work: Repairing and unclogging the major drain pipe in my crawl space

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Andy's Pipe Dream
Thank you for your very detailed review!

Sharon R.
04/2022
5.0
plumbing
  + -1 more
Fantastic! Mike did a quick and efficient job. Love Andy's Pipe Dream!
Description of Work: replace valve on faucet
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andy's Pipe Dream
Happy to help... thank you for your review!

Josh D.
03/2022
5.0
plumbing, water heater repair
  + 0 more
Great service that was prompt and efficient.
Description of Work: Highly Professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for your review!

JANELLE S.
03/2022
5.0
plumbing, water heater repair
  + 0 more
The team was so professional from the first phone call to the end of the visit. The plumbers were incredibly knowledgeable and easy to work with. So much so that I had them bid on a couple of other projects before they left. I will definitely call them again.
Description of Work: Old water heater repair estimate, new water heater installation

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Andy's Pipe Dream
Great, thank you for your review!

Jason G.
02/2022
5.0
plumbing
  + -1 more
They were able to locate the source of the leak (improper seal around vent stack pipe allowing small amounts of rain water in) and refer us to roofing company for repair. The tech was methodical, tidy, and worked quickly.
Description of Work: Had water damage in a ceiling with no obvious cause.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Andy's Pipe Dream
Happy to assist. Thank you for your review!

Becky H.
12/2021
5.0
plumbing
  + -1 more
They are incredibly responsive, fast, friendly and professional. Will definitely use again. Ryan did a great job!
Description of Work: Kitchen sink fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Andy's Pipe Dream
Awesome, thank you for your review!

ARNOLD T.
10/2021
5.0
plumbing
  + -1 more
The technician arrived on time providing excellent service. He was wearing a mask for Covid prevention. Colton eas very professional and I would recommend Andy's Pipe Dream for plumbing issues.
Description of Work: Water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Andy's Pipe Dream
We are happy to help... thank you for your detailed review! We will also pass it along to Colton as well.

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
2024-2803

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines

FAQ

Andy's Pipe Dream is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Andy's Pipe Dream accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Andy's Pipe Dream offers free project estimates.
Yes, Andy's Pipe Dream offers eco-friendly accreditations.
Yes, Andy's Pipe Dream offers a 10% senior discount.
Yes, Andy's Pipe Dream offers emergency services.
Yes, Andy's Pipe Dream offers warranties.
Andy's Pipe Dream offers the following services: Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates
Well Systems, Septic System Repairs

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed