Andy's Pipe Dream

Plumbing, Drain Cleaning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Andy's Pipe Dream is a family owned and operated plumbing, heating and cooling business located in Lenexa, Kansas, and serving the entire Kansas City metro area. Started in 2003, by Andy Alexander, we strive to give our customers something they have never seen. Polite customer care with a focus on helping people. Every business is designed to make a profit, but we choose to do it in an honest and caring way. Backed by over 28+ years of experience in all aspects of plumbing, heating and cooling. Andy is an expert at solving your plumbing needs. So the next time you need a help please call and ask for Andy.

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates

Services we don't offer

Well Systems, Septic System Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 76-100 of 924 reviews

Arlene R.
03/2020
5.0
plumbing
  + -1 more
Mike came out the same day and cleared faucet obstruction.
Description of Work: Very low water pressure in bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Response from Andy's Pipe Dream
Happy to help, thank you for your review!

Tracy I.
01/2020
5.0
drain cleaning
  + -1 more
Chad and Hunter came out ahead of schedule. Augered the drain several times using all 50 feet of snake just to make sure the clog was good and gone.
Description of Work: Kitchen sink draining slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Response from Andy's Pipe Dream
Great, thank you for your review!

Jacob H.
01/2020
1.0
plumbing
  + -1 more
Technician Couldn’t diagnose the issue and went ahead with the wrong repair. Causing more problems a few days later and a flooded kitchen ceiling. Owner was combative and rude after denying all culpability. Wish I could say they owned their mistakes but they did not. Refused to. And left me with more problems than solutions. I can not recommend this company, If only for the way they both spoke to me after the pipe failed and leaked again. The owner decided shouting into the phone was a reasonable response for calling out their missteps.
Description of Work: Broken shower pipe/hose

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Andy's Pipe Dream
Unfortunately, there are times when there really is nothing you can do to make someone happy. As a company, we feel like we did everything we could on both visits to try and resolve this issue. We were met with being called liars, verbal abuse and profanity. All of our calls incoming and outgoing are recorded, so I can assure you that the yelling wasn’t on our part. Giving our company negative reviews in multiple places for one customer is obviously an attempt to injure the good reputation that we’ve spent 17 years earning. Very sad.

Ann T.
01/2020
5.0
plumbing, drain cleaning
  + 0 more
They were able to send someone promptly after my call. Chad, did a stellar job as usual and didn't charge extra for some unexpected work. Chad is great at explaining all the possibilities - good and bad - so the customer has realistic expectations. Best plumbers in metro area!
Description of Work: Diagnosing drain problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Andy's Pipe Dream
Thank you for your continued support in us & your review!

Rochelle S.
01/2020
5.0
plumbing
  + -1 more
Very well. He was training an intern and they were in and out in 15 minutes. Very courteous.
Description of Work: Leaky faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from Andy's Pipe Dream
Thank you for your honest review!

colette B.
01/2020
5.0
plumbing, drain cleaning
  + 0 more
Very knowledgeable about finding the leak source. Also noticed that we didn’t have a pressure valve that was up to code.
Description of Work: Fix leaky pipe and install a pressure valve.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andy's Pipe Dream
Happy to help, thank you for your review!

Chris B.
01/2020
5.0
gas logs
  + -1 more
Mike was fantastic! Was right on time, gave a good description of what needed to be done and completed everything quickly.
Description of Work: Needed a gas line extended to our fireplace for a gas insert

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Andy's Pipe Dream
Great to hear! Thank you for your review. I will also pass along your comments to our technician, Mike.

Stephen K.
12/2019
5.0
plumbing
  + -1 more
Really impressed with them reaching out so quickly after I submitted for a bid. The tech, Stu, was punctual, professional and friendly. I would most certainly hire again!
Description of Work: Outside spigot repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Andy's Pipe Dream
Awesome, thank you for your review!

Jim K.
12/2019
5.0
drain cleaning
  + -1 more
Upon arrival, I explained to Chad what my concern and problem was. He looked at the problem, and then sat and spoke with me regarding the steps he was going to take, and also giving me an upfront projected cost based upon the steps and work he anticipated.
Description of Work: I had a slow draining sink in the master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Response from Andy's Pipe Dream
We are here to help & make sure the process is explained up front. Thank you for your review!

Emalie F.
12/2019
5.0
plumbing
  + -1 more
I can see why Andy’s Pipe Dream gets so many 5 star reviews. I was very pleased with the whole process from the initial estimate to the completion of the job. Stuart obviously knew what he was doing. He replaced the water pressure regulator and installed an expansion tank on my hot water heater. He was very patient with me as I sat and watched him work and he took the time to explain what he was doing. He cleaned up after the job was done, but even more impressive was that he made very little mess while he was working. Seriously – he had to cut out sections from two different pipes and the floor was barely wet. I also liked that the same person who gave me the estimate came back to do the job. I will definitely call them again when I have a problem and I will definitely recommend them to my friends.
Description of Work: Replace water pressure regulator and install expansion tank on hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Andy's Pipe Dream
Great, happy to hear this! Thank you for your very detailed review. I will also pass along your comments to our technician, Stuart.

Robert N.
12/2019
5.0
plumbing
  + -1 more
Got it done on a Sunday night quickly a food a good job
Description of Work: Had a shower leak fixed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Andy's Pipe Dream
Thank you, we appreciate your review!

Eleanor A.
11/2019
5.0
plumbing
  + -1 more
Service was under guarantee. Mike Strutton was prompt and took care of it for us. When I called I told Andy that it was not an emergency, so they could come when convenient for them, but service was immediate. Thank you Mike. While he was here, we asked him for an estimate for another issue. We will be calling Andy's Pipe Dream again.
Description of Work: Faucet leak, they had rebuilt this in July, and just needed a tweak.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Awesome, thank you for the detailed review! We are here to help & appreciate your trust in us.

Gail W. H.
11/2019
5.0
plumbing
  + -1 more
Showed up promptly and fixed it fast. All went well.
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Response from Andy's Pipe Dream
Thank you for your review!

Paul D.
11/2019
5.0
plumbing
  + -1 more
Great job. Chad was the plumber who came out to bid the job and do the work. He was super nice and very knowledgeable and professional. Andy called me himself to respond to the bid request and another time to answer a question I had. Solid company in my experience!
Description of Work: Gas line installed for range

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Great, happy to hear this! Thank you for your review. I will also pass along your comments to our technician, Chad.

Sara Jo D.
09/2019
5.0
drain cleaning
  + -1 more
Andy was great to deal with on the phone when setting up the appointment and Mike was fantastic on the job! Great customer service all around and super quick! Thank you!
Description of Work: Kitchen sink needed snaked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Andy's Pipe Dream
Perfect, happy to hear this. Thank you for the review. We will pass on your comments to Mike as well!

Ken H.
09/2019
5.0
plumbing
  + -1 more
Second time I've used them and they are great. Easy to work with at a reasonable cost.
Description of Work: Valves changed and drains cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Andy's Pipe Dream
Great, thank you for your review.

John H.
09/2019
5.0
plumbing, drain cleaning
  + 0 more
It went extremely well. Stuart had to go through the outside wall to the wall in our home theater to avoid damaging the stucco. The targeted area on the inside happened to be behind our 9 ft wide home theater screen, but it went like clockwork once he measured the outside and inside walls. It would have been a disaster if I had even thought about "trying" to do it myself. I would have missed the mark by a mile and wouldn’t even have a clue what to do. Andy's Pipe Dream saved the day for us.
Description of Work: Outside faucet / pipe froze and broke during the winter and needed to be replaced; also, kitchen sink was clogged and even commercial grade Drano wouldn't take care of it when I tried that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Andy's Pipe Dream
Awesome, thank you for the detailed review! We are here to help & appreciate your trust in us. I will also pass along your comments to our technician, Stuart.

Samuel Phillip D.
09/2019
5.0
plumbing, water heater repair
  + 0 more
Mike Strutton was awesome. Very quick and professional. I would definitely use their services again.
Description of Work: Replace Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,670

Response from Andy's Pipe Dream
Perfect, thank you! I will forward your review to Mike as well.

Sean F.
08/2019
5.0
plumbing
  + -1 more
Mike was punctual and professional. This was the best experience I’ve had with any in home service/contracting. The sink looks amazing and functions beautifully.
Description of Work: Replace kitchen sink and faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Andy's Pipe Dream
Great, happy to hear this! Thank you for your review.

steve H.
08/2019
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
We thought it was the water heater and Chad said it was the drain and not the water heater. He cleaned the water drain and also gave us a quote on replacing the water heater which was very old. >20yrs We were very appreciative for his work and advice. Would definitely recommend them for your plumbing needs.
Description of Work: basement water drain cleaned
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andy's Pipe Dream
Perfect, thank you for your review!

Patrick B.
08/2019
5.0
plumbing
  + -1 more
Mike came by a few days ago, as I had requested hot water maintenance services. He basically laid out a game plan, answered all my questions and concerns and didn't force myself too pay anything extra or do any more work than what was required. He basically explained the situation and unlike other companies, AKA Bob Hamilton who would have sat down and said nope this needs to get done or else. Andy's service team explained the in's and out's without having to spend any more than what was needed. He listed any concerns I might have and gave his own professional opinion on the matter that made it easy to relate too. I would recommend Andy's Pipe Dream to anyone seeking plumbing needs and HVAC needs
Description of Work: Hot water heater maintain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Gail W. H.
08/2019
4.0
plumbing
  + -1 more
Fine except for a pipe that broke. Chad had to come and tear out some wall to get to the pipe but all went well.
Description of Work: Drain unclogged

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Andy's Pipe Dream
Thank you for your review!

Katherine P.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Brent was fantastic! Polite, professional and the entire project cost hundreds of dollars less then anticipated. I’ve already recommended Andy’s to two of my co-workers
Description of Work: Air conditioning unit for second floor wasn’t cooling. Required replacement of capacitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Janet W.
08/2019
5.0
plumbing
  + -1 more
I realize we have become frequent flyers for plumbing issues, but, I cannot emphasize enough how much we depend on the great service provided by Andy's Pipe Dream. Stuart has been here three times for various projects and took apart our shower valve to try to salvage it. When a few pieces fell apart in his hand, he told us it was time for a new one and we trust him. This company is one of the best ones I have ever dealt with. Not long ago, my husband tried someone else down the street to unclog a toilet. When he paid a fortune, I didn't say 'I told you so, you should have called Andy's'. But, it's true, ha ha and he knows it!
Description of Work: A problem in toilet tank and temperature control in shower valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
We are sorry to hear when someone is having trouble, but are always happy to help. Thank you for your detailed review and your continued trust in us!

Janet W.
07/2019
5.0
plumbing, wells
  + 0 more
Stu from Andy's Pipe Dream was excellent at determining a good location for the pit and sump pump. He worked around our pier foundation and worked with our landscaper for the outside drain placement. He was efficient, pleasant and even showed us how close our re bar is to the concrete basement floor surface. He explained how he left the cords zip-tied together for the convenience of the electrician who put an outlet close by. Very thorough. Andy's was a little higher in installation cost but the job was well worth it to have confidence it was done right.
Description of Work: sump pump installation with pit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
That's awesome, thank you! I will also forward your comments to our technician, Stu.

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
2024-2803

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines

FAQ

Andy's Pipe Dream is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Andy's Pipe Dream accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Andy's Pipe Dream offers free project estimates.
Yes, Andy's Pipe Dream offers eco-friendly accreditations.
Yes, Andy's Pipe Dream offers a 10% senior discount.
Yes, Andy's Pipe Dream offers emergency services.
Yes, Andy's Pipe Dream offers warranties.
Andy's Pipe Dream offers the following services: Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates
Well Systems, Septic System Repairs

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed