Andy's Pipe Dream

Plumbing, Drain Cleaning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Andy's Pipe Dream is a family owned and operated plumbing, heating and cooling business located in Lenexa, Kansas, and serving the entire Kansas City metro area. Started in 2003, by Andy Alexander, we strive to give our customers something they have never seen. Polite customer care with a focus on helping people. Every business is designed to make a profit, but we choose to do it in an honest and caring way. Backed by over 28+ years of experience in all aspects of plumbing, heating and cooling. Andy is an expert at solving your plumbing needs. So the next time you need a help please call and ask for Andy.

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates

Services we don't offer

Well Systems, Septic System Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 426-450 of 924 reviews

James J.
01/2016
5.0
plumbing
  + -1 more
Chad was very professional and arrived on time. Andy's communication was very timely and responsive. Work was done very professionally and timely. With 2 year warranty on the work, you can also have a peace of mind. However, the cost was higher than my expectation.
Description of Work: Chad helped me installed a new water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Response from Andy's Pipe Dream
Thank you for your comments.

katy B.
01/2016
5.0
plumbing
  + -1 more
Andy's team ( Chad and Pat) SAVED THE DAY, just before Christmas. Both were wonderful, intelligent and very patient to work with. Will call again some day soon. Thanks for the outstanding work!
Description of Work: Remove leaky kitchen faucet and replaced with a new Delta faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$553

Juan S.
12/2015
5.0
plumbing, water heater repair
  + 0 more
Called first thing in the morning and they sent Chad early in the afternoon. Very professional and friendly. Provided detailed description of the problem and recommendations for fixing it - defective pilot light. Didn't try to sell me anything additional and even stated my water heater was in good shape and didn't need to be replaced yet. Chad and his partner were in and out in under an hour. No more issues with the pilot light or the water heater. I would highly recommend them and will definitely use them again in the future.
Description of Work: Fix problem with my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

K S.
12/2015
5.0
plumbing, drain cleaning
  + 0 more
Used them before... Chad was pleasant and professional. Explaining at every step what he was doing.We are always please with Andy's Pipe Dreams results.
Description of Work: Cleaned two clogged sinks and checked for clogs further down the line and inspected slow filling toilet. Gave us a good brand recommendation on new toilets including quality and price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Trudi T.
12/2015
5.0
plumbing, home remodeling
  + 0 more
After contacting the company my call was returned promptly and service scheduled for first thing the next morning. Chad arrived on time, was very professional, and the work was done within an hour. This is the second time that I've used this company and would use them again for any future needs.
Description of Work: Replaced shut off values and bathroom sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Sharon F.
11/2015
5.0
plumbing, drain cleaning
  + 0 more
One of the sinks in the hall bathroom shares the drain with the master bath sink. When the master bath sink was used it backed up in the hall bath sink. Chad was able to auger the drain and clear the clog in a short amount of time. We have used Andys Pipe Dream in the past and have been very satisfied with the service we have received. Always prompt and professional.
Description of Work: Cleared a bathroom sink that was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Andy's Pipe Dream
Thank you.

Chris A.
11/2015
5.0
plumbing, gas leak repair
  + 0 more
Called main number, they took my information - within 10 mins I had a returned call wanting to know if 11-1 time frame that day would work. He showed up 3 mins before 11 and finished the work around 12:30. Very pleased
Description of Work: Repaired Leaking gaskets & water line to toilet - capped gas line in Fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Andy's Pipe Dream
Thank you for letting us know how we are doing. We read each and every review with the intent of getting better every day.

harold A.
11/2015
5.0
plumbing, wells
  + 0 more
I called Andy's after my main sump pump quit working. They were able to get right out and replace the sump pump and install the battery backup pump.Chad did a great job and had everything working in a short amount of time. I have used Andy's several time over the past few years and have never been disappointed in the work they have done for me. They are always quick to respond and they always do a great job.
Description of Work: Replaced my main sump pump and installed the battery backup pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Andy's Pipe Dream
A positive review is a very high compliment. Thank you very much for giving us the chance.

Neil A.
11/2015
5.0
plumbing
  + -1 more
Excellent. Chad called within minutes of me requesting service and came to the house two days later at the time I requested. He called before he came, explained exactly what he would do, figured the price, and got it done right. I was very pleased.
Description of Work: Replaced two shower drains and installed a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Andy's Pipe Dream
Thank you. We always appreciate an excellent review.

Linda B.
11/2015
5.0
plumbing
  + -1 more
Chad was marvelous and extremely professional. He thoroughly explained to me what the extent of my problem might involve to repair an improperly installed toilet. His quotes covered several scenarios and costs that the work might involve. He tackled the job in a extraordinarily professional manner and re-installed a shaky toilet that is now extremely secure for us. He did a wonderful job at a fair price. We would welcome this provider in our home if we ever have a plumbing issue again.
Description of Work: Reset and secured bathroom toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Andy's Pipe Dream
Thank you for the detailed comments.

Lawrence L.
11/2015
5.0
plumbing
  + -1 more
Our main sump pump was making ugly noises and the battery backup pump started to pump instead of the main. Called Andys and asked them to come out as soon as possible, as a huge thunderstorm was on the way. They came out the next morning earlier than expected. Chad inspected both pumps and determined that the main pump was shot. He replaced the main with a heavy duty metal pump, not the plastic junk that was bad. He also checked out our battery backed up pump to ensure proper operation. He said that it was a cheap pump, but why mess with it if it was working? Other, less than ethical people, would probably have said that it needed to be replaced, adding extra cost to the bill. That's why I'll use Andys from now on, and you should also. Honest, competitively priced, prompt and professional plumbers.
Description of Work: Inspected and replaced main sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Andy's Pipe Dream
Thank you for all the detail in your review. It helps us figure out if we're doing things right.

Steven H.
11/2015
5.0
plumbing
  + -1 more
Easy to place the service call appointment. Very timely in performing the work once the appointment was made. On time for the appointment. Reviewed how the operation of the toilet flush and the filling of water then listened for over filling and using more water since parts not operating correctly. Explained what was happening and the reasons. Could of purchased parts separately or purchase a whole replacement which was much cheaper to do then to do the repair on a per piece basis. Each toilet had turn off values on the water line going to the toilets so there was no cost to have these installed. Two year warranty on these parts if anything should happen on this work.
Description of Work: Replaced the plumbing parts inside the toilet tank plus new handle on the outside of the tank for two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$334

Response from Andy's Pipe Dream
Thank you for your comments.

Jon M.
11/2015
5.0
plumbing, gas leak repair
  + 0 more
Chad was prompt, knowledgeable and friendly. Gave us options and explained the benefits to each. We have been through other plumbers and we are very happy with Chad and Andy?s Pipe Dream. We will use them again.
Description of Work: Replaced gas line in fireplace and installed gas line for the cooktop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Andy's Pipe Dream
Thanks, we appreciate the detail in your review.

Phyllis L.
10/2015
5.0
plumbing
  + -1 more
I called Andy's Pipe Dream and they immediately called me back. they came out and did the work within a day or so, and were quick and efficient. Easy to work with and very responsive and fairly priced!
Description of Work: Cut and plugged a gas line to an old outdoor patio grill at the shut-off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Response from Andy's Pipe Dream
Thank you for taking the time to let us know how we are doing!

Brian H.
10/2015
5.0
plumbing, water heater repair
  + 0 more
I cannot express in words our satifaction in the service that we receive every single time we call on Andy's Pipe Dream! They are ALWAYS accomodating and wanting to make sure that all needs and requests have been made. I wouldn't go to anyone else. They are prompt and providing outstanding customer service is their main objective. Thank you to all! You ARE the best!!!!!! So if there is anyone out there looking for a reliable and honest plumber, search no further! Call Andy's Pipe Dream, you wil not regret it! M & B
Description of Work: Installed a new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$649

Response from Andy's Pipe Dream
Thank you.

Hiram W.
10/2015
5.0
plumbing, water heater repair, wells, home remodeling
  + 2 more
Calling a plumber sucks. Especially for someone who feels like they should be able to fix household issues themselves (regardless of how accurate that is). That's where Andy's Pipe Dream comes in. I've had Chad with Andy's Pipe Dream out to my house on three separate occasions. APD is the best plumbing service I've ever dealt with. Professional, honest, and efficient. I'll speak about the two times I had them do work. The first time I had just installed wood floors in my kitchen and when I was hooking up the dishwasher I couldn't get the water line not to leak. After messing around with it for a coupe hours I broke down and called. They got me in the next day. They arrived early after calling and seeing if it was OK. Chad looked at what was going on and recommended a couple options and gave estimates for all. I decided to run a new line with a new shut off. The price was reasonable and it was the best option since the previous owner had peicemealed the broken line together. Got it fixed and was billing at the end and he gave me a 10% discount for being a Angies List Member. So reasonable became super reasonable. While he was out I had him give me a estimate on a new water heater since mine had started to leak. A month later it was leaking quite a bit and time to replace. Came out on a Saturday morning. Two and a half hours later, I had a nice new hot water heater. On the previous time out he realized that the venting was wrong and he recommended a stubby heater so the venting would be angled correctly. He fixed all that, added new shut offs and walked me through the new features. Oh and we talked about how much it would cost to put a floor urinal in. By the way, they are not cheap. Dreams crushed. APD is a great business. I can't recommend them enough. If you need a plumber give them a call.
Description of Work: - Estimate on sump pump - Installed new hot water line for dishwasher - Replaced gas hot water heater and venting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Andy's Pipe Dream
While wel we appreciate every review, a very detailed review helps us do our job better. We read each and every comment looking for anything that we can improve upon. Thank you for using our services.

Noelle S.
10/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Chad was very professional and nice. He went above the norm-got us back up and working quickly! Finally a hot shower after 3 days of cold one!
Description of Work: Fixed our water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
We appreciate you taking the time to let us know how things went.

SUZANNE H.
10/2015
5.0
plumbing
  + -1 more
We have had problems with two different toilets running excessively. That, along with much higher water bills for the last two months, led us to call Andy's Pipe Dream for help. Andy responded immediately after our phone call. He was able to work around an existing appointment that we had to schedule Chad to come to our house and assess the situation. Chad called shortly before the earliest time in the window that Andy gave us and then arrived a short time later. As always, Chad was very professional and polite. He checked the toilets and told us what he believed the problem was (flappers). Because the type of flappers necessary for our toilets was not one that he generally carries on his truck he had to go to a store and get them. He returned immediately after purchasing the flappers and went right to work replacing them. He was finished a short time later. Chad is extremely helpful. He always talks through the problem we are having and provides options for solving the problem. I always appreciate his efforts to help us. Andy gives an Angie's List discount. When someone writes an Angie's List review he also sends a $50 coupon that can be used on future repairs. The cost of our repair reflects the discount and a $50 coupon that we had from a previous visit.
Description of Work: Replaced flappers in two different toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Response from Andy's Pipe Dream
Thank you, thank you!!

SUZANNE H.
08/2015
5.0
plumbing
  + -1 more
On Sunday afternoon we noticed that we had no hot water. First thing on Monday morning I called Andy's Pipe Dream to see if someone could come to figure out what kind of problem we were experiencing. Fortunately, Chad was able to come to our house that afternoon. Chad made it to our house within the time frame we were told, checked our water heater and then explained the various problems we might be experiencing. Since replacing the thermocouple was the cheapest as well as a very likely solution to our problem, that's what we had him do. He was great about explaining that it was possible that replacing the thermocouple might not be the ultimate solution for us but felt it was a place to start. So far, everything seems to be working just fine. I appreciate Chad's explanations and willingness to work with us. As always, he was very professional and efficient.
Description of Work: Replaced a thermocouple on our 50 gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Response from Andy's Pipe Dream
Thank you!

Leslie K.
08/2015
5.0
plumbing
  + -1 more
We have Chad on numerous occasions. I would recommend this company to anyone needing prompt plumbing service. Chad is very polite and knowledgeable!
Description of Work: Replaced 2 flappers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Response from Andy's Pipe Dream
Thank you for the nice review.

SUZANNE H.
08/2015
5.0
plumbing, home remodeling
  + 0 more
Chad arrived on time and, as always, was totally professional and efficient in his work. I was able to make an appointment in a reasonable time frame. It was a pleasure to work with him.
Description of Work: Chad removed and replaced a bathroom faucet. He also needed to replace the shut-off valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

Response from Andy's Pipe Dream
We appreciate you letting us know how we are doing. Thank you.

Kristy B.
08/2015
5.0
plumbing, home remodeling
  + 0 more
I called the office at 8 am and the person answering the phone was very polite and friendly. She took down my information and passed it on to the schedulers who promptly called me about 5 minutes later. They informed me that they could come that same day between 2-4 pm. About a half hour after that, I received another call from them stating that they could actually fit me in earlier and that they could be there in about 15 minutes. I was thrilled!! With leaking water-- the sooner, the better! Worker was very friendly, knowledgeable, and professional. Would definitely use again! Kristy Boblet
Description of Work: He repaired a leaky shower cartridge and replaced a water valve in a toilet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$344

Response from Andy's Pipe Dream
Awesome, thank you!!!

ROBERT L.
08/2015
5.0
plumbing
  + -1 more
They called before heading over. They were clean, professional, personable, and quick. Also provided some useful tips and guidance on other water issues around house at no cost. No muss, no fuss. Answered all of our many questions cheerfully. We will use them again and would recommend them. Best plumbers we've had experience with in the 8 years of living in KC.
Description of Work: Replaced toilet fixtures from floor to internals in tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Andy's Pipe Dream
We appreciate you taking time to let us know how we are doing. Thank you!!!

Megan E.
08/2015
5.0
plumbing
  + -1 more
We called Andy's Pipe Dream at around 9:00 am and Chad showed up about 25 min after we called. He was very knowledgeable and I now feel I have the right "go to" guy for any plumbing project. He finished in about an hour and even wanted to spray paint the new pipe he installed so it didn't stick out so much. This project was for a house we were selling, but excited to find someone to call for our new house.
Description of Work: Roof extension of vent pipe was too short and needed to be at least 6 inches from roof line. whichever is greater. Recommend further review by a qualified plumbing contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from Andy's Pipe Dream
We are always happy to help. Thank you for the kind words.

Don T.
08/2015
5.0
plumbing, drain cleaning
  + 0 more
Had constant problems with the basement floor drain backing up and overflowing when water was discharging from the washing machine, dishwasher, and kitchen sink. Cause was due to stoppage being in the floor drain located under the foundation wall and no access to without causing damage to the foundation, possible collapse of pipe also. I've used Andy's Pipe Dream before and was quite satisfied with their service. I was relieved when Chad contacted me, I knew that a true professional would be addressing my problem. Chad is a man of integrity, he takes pride in his work, and is very knowledgible in his profession. Chad had to run new pipe, and dig a hole ( all by hand ) of about 2x4 feet wide and roughly 4 feet in depth to make the new connection to the main drainline. The entire process lasted from 8am to about 6:30 at night, I never saw him take a break or even timeout for lunch. When he arrived at 8am, he began by building a barrier to prevent dust and dirt from accessing any area that the concrete cutters weren't working, Chad is very attentive to detail. Chad finished the day by back filling the hole with the enormous amount of dirt that was in my rec room, and by topping with concrete ( a concrete professional would be jealous of the finish project ). No mess was left by Chad!. If your just looking for a plumber then call someone else. If your looking for a true professional who gives 110% in everything he does, is attentive to detail, knowledgible in his profession, and has outstanding integrity, call Chad with Andy's Pipe Dream!!!. Will absolutely use again, and will highly recommend!.
Description of Work: Diverted the dishwasher, kitchen sink, and washing machine discharge drain lines over and into the main drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for the review!!!

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
2024-2803

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines

FAQ

Andy's Pipe Dream is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Andy's Pipe Dream accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Andy's Pipe Dream offers free project estimates.
Yes, Andy's Pipe Dream offers eco-friendly accreditations.
Yes, Andy's Pipe Dream offers a 10% senior discount.
Yes, Andy's Pipe Dream offers emergency services.
Yes, Andy's Pipe Dream offers warranties.
Andy's Pipe Dream offers the following services: Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates
Well Systems, Septic System Repairs

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed