Andy's Pipe Dream

Plumbing, Drain Cleaning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Andy's Pipe Dream is a family owned and operated plumbing, heating and cooling business located in Lenexa, Kansas, and serving the entire Kansas City metro area. Started in 2003, by Andy Alexander, we strive to give our customers something they have never seen. Polite customer care with a focus on helping people. Every business is designed to make a profit, but we choose to do it in an honest and caring way. Backed by over 28+ years of experience in all aspects of plumbing, heating and cooling. Andy is an expert at solving your plumbing needs. So the next time you need a help please call and ask for Andy.

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates

Services we don't offer

Well Systems, Septic System Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 351-375 of 924 reviews

Mary G.
12/2016
5.0
plumbing
  + -1 more
Pat was very professional and also very punctual. Pat explained to me what I needed done and how much it was going to be upfront. It was so nice to have an honest person come to my house and preform work that I needed done.
Description of Work: I needed new shut off valves placed and two bathroom facets installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Andy's Pipe Dream
We appreciate your honest review. Thank you!

Sarah H.
12/2016
5.0
plumbing
  + -1 more
They have always been responsive and do the work quickly. I have had dealings with two different people there and they have always been so friendly and helpful. One of the employees I spoke with always remembers facts about previous visits and even brief conversations we had when he was on the job. Great customer service!
Description of Work: We have had Andy's out to our house for both sink/drain issues and for toilet issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for your review!

Gail W. H.
11/2016
5.0
plumbing
  + -1 more
They sent someone quickly and fixed it fast
Description of Work: Our one toilet needed immediate repair at 5 PM on a weekday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from Andy's Pipe Dream
Thank you!

Robert S.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
Great, the plumber (Pat) was able to show up on the same day that I called. He did a thorough walk around to show me what had to be done and why. He was professional and friendly, got the job done in a very short amount of time. He did an excellent job of clean up, probably because he was so careful while he was working under my sink. I am very impressed with this company, and especially Pat.
Description of Work: I needed to have my drain lines cleaned out, and a garbage disposer replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422

Response from Andy's Pipe Dream
Thanks for the review. We appreciate you letting us know how we are doing.

Howard L.
11/2016
5.0
plumbing
  + -1 more
I called late afternoon and got appointment the next day. Chad arrived on time and gave options to repair and provided written estimate to repair. Very satisfied with work performed.
Description of Work: Toilet Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for your positive review! We appreciate you letting us know how we are doing.

dennis T.
11/2016
5.0
plumbing
  + -1 more
Chad suggested that he could repair the faucet rather than replace it, which would be less expensive for us. Chad is very professional and pleasant. We're also considering moving an internal gas line to a small furnace. He gave us an estimate for that. It's apparent he knows his trade. He is definitely our go-to plumber.
Description of Work: We had a bathroom faucet that would not shut off, and we thought it needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from Andy's Pipe Dream
Thank you for the kind words!

Michelle J.
11/2016
4.0
plumbing
  + -1 more
Chad was prompt and professional. He did a great job of explaining what our options were to fix our leaky toilet. The simplest repair worked, and just as he was finishing up, another internal piece broke and had to be fixed--increasing the price by over $100. The service was great and very timely - estimates and cost were the highest I've encountered. I would hire again in a pinch as Chad was courteous and professional - but not my "go to" plumber due to pricing.
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Andy's Pipe Dream
Thank you for your honest we review. We use each one to improve how we do things.

Dara R.
11/2016
5.0
plumbing
  + -1 more
They were very quick to schedule. Pat was professional & completed the job quickly.
Description of Work: Replaced gas lines & added gas line for stove

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Andy's Pipe Dream
Thank you!

David M.
11/2016
5.0
plumbing
  + -1 more
I got their name from Angie List. They had good reviews and so, I took a chance with them. The cost was probably $250 because it involved all the 3 toilets, it involved a lot of material and labor. I was okay with that.
Description of Work: I had an issue with the sink. I also had to have them come and overhaul the toilets with the new guts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Andy's Pipe Dream
Thank you for your review!

David M.
11/2016
5.0
plumbing
  + -1 more
I have used Andy's Pipe Dream several times. I have used them before, it is a great company. Everything is fine. The guys are great. I didn't shop around because I had used them before but I was comfortable with the price. I didn't question it. They called before hand and they were right on time. I have recommended them to my kids. I think it is just a local family owned business and I kind of like that. It went great.
Description of Work: I was having a drain issue. The drain was clogged up and they came out and checked it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Andy's Pipe Dream
Thank you for being a loyal customer. We appreciate your business!

Tim B.
11/2016
5.0
plumbing
  + -1 more
While giving our daughter a bath we got a lot of water damage on the floor below the tub. After getting the water cleaned up we call out Andy's Pipe Dream to inspect the tub to make sure this would not happen again prior to starting renovations. Andy's Pipe Dream was punctual and did a through inspection and found the tub was not caulked around the spigot and water was able to run back down while playing in the tub.
Description of Work: Repaired bathroom spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Andy's Pipe Dream
Thank you!

Jon O.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
fixed it after 3 attempts and gave me ways to keep this from happening again
Description of Work: clogged pipe......kitchen sink and dishwasher were backing up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Andy's Pipe Dream
Thank you!

Nathaniel L.
10/2016
5.0
gas leak repair
  + -1 more
Perfect. Chad called ahead to let me know he was on his way. He arrived on time. He was baby and dog friendly. After surveying the problem I had explained, he provided a fair bid for what he believed could be the worst case, with itemization for any possible case. He found the leak in a few seconds, and the amount of gas it was leaking was relatively large. The bid was then updated for the actual fix, which turned out to be relatively simple in the end, and this was also a fair price for the job.
Description of Work: Gas fireplace leaked gas when turned on, but not when pilot lit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Andy's Pipe Dream
Thank you for taking the time to give us your opinion!

Rick P.
10/2016
5.0
plumbing, drain cleaning
  + 0 more
It was Friday at 5:15pm with company coming for the weekend....dinner just got started and the kitchen sink drain clogged. Ugh! Called several places to possibly come that night but no luck until Andy's. They graciously sent a serviceman late on a Friday. Pat was wonderful. He snaked the drain and had us enjoying our Friday night before too long at all. All that at a fair price and a little Angie's list discount to boot. Thanks Andy!
Description of Work: Cleared a kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Andy's Pipe Dream
Thank you for your comments.

Vinay M.
10/2016
4.0
gas leak repair
  + -1 more
The guy was totally professional and was very quick on finding what's going on. Fixed the issue in half hour.
Description of Work: I had a gas leak to cooktop connections.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Andy's Pipe Dream
Thank you.

Pam T.
10/2016
5.0
plumbing, drain cleaning
  + 0 more
Pat did a excellent job. Hope to hire again for another job at my Mother's house.
Description of Work: Replaced drain pipes for our washing machine and laundry tub. Also snaked kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for your review!

Katherine K.
10/2016
5.0
handyman service, plumbing
  + 0 more
Great service every time. Always tells me if there's a way to the minimize problem (if possible) before they arrive; prompt, friendly; great at identifying out-of-the-norm issues; offers repair options (if possible); leaves a clean work area.
Description of Work: Andy's has now been to our house several times, including (1) repairs to a leaking joint connecting to the main drain pipe in the basement, (2) figuring out the source of a flooded floor in the basement (which turned out to be a clogged drain pipe in our furnace), and (3) a leak in our kitchen sink cabinet (leak fixed and--bonus!--original curly mess of too-long, aging flexible pipes, shortened and upgraded so that I now have almost twice as much usable space under the sink!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for your comments.

Randal W.
10/2016
5.0
plumbing
  + -1 more
Great...Chad was great and very professional! I would recommend Andy's to everyone that needs a honest, professional plumber for any reason! The price was great and the work was done right the first time!!!!
Description of Work: Replace a gas pipe in fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Andy's Pipe Dream
I will pass on your comments to our technician. Thank you!

Paula H.
10/2016
5.0
handyman service, plumbing
  + 0 more
Our kitchen sink wouldn't drain and I couldn't get it opened up with a plunger. It appeared to be somewhere below the garbage disposal. We were getting ready to leave town and needed it fixed before we could leave. We called Andy's Pipe Dreams based on great Angie's list reviews. Just a few minutes after we called the service number I received a call back. I was told that they could have someone there in about 30 minutes. About 30 minutes later Pat showed up to evaluate the problem. He said that the problem was caused by a relatively new cheap garbage disposal with worn blades. The food waste wasn't getting ground up properly. He was able to snake the drain line and clear the clog. He also gave us prices if we wanted to have him install a new garbage disposal. Great prompt and courteous service. We also received price breaks for our Angie's list membership. Overall a fair price for a job well done.
Description of Work: Kitchen sick stopped up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Andy's Pipe Dream
We love to know how we are doing! Thank you for the review.

Jay F L.
10/2016
5.0
plumbing
  + -1 more
Patrick was professional and quick and responsive. Pricing was up front and without hidden add-on.
Description of Work: Andy is our go to provider for plumbing services. Patrick replaced an outside, 50 odd-year faucet for us this time around and repaired several interior plumbing issues, including a slow- leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$384

Response from Andy's Pipe Dream
Thank you!

Janelle C.
10/2016
5.0
plumbing
  + -1 more
It went well. They always give options and prices before performing any work. Pat completed the work and then found a leak on our water meter. He guided me in contacted the utility company to have them fix their leak.
Description of Work: We had a leak in our bathroom. Pat determined we needed a new faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Andy's Pipe Dream
Thank you for letting us know how we are doing. I will let the technician know of your comments.

Iva P.
10/2016
5.0
plumbing, wells
  + 0 more
It was a wonderful experience. I have used Andy's Pipe Dream for two years now and have never had a problem. He fixed the sump pump and even fixed a separate issue with my water heater and did some preventative work as well.
Description of Work: I had a problem with my sump pump and they came out and fixed every problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$741

Response from Andy's Pipe Dream
Thank you!!!

Dayne S.
10/2016
2.0
handyman service, plumbing, home remodeling
  + 1 more
The tech was very nice and on time. Once he pulled out his 100 page pricing binder I knew this was going to go down hill fast. He started adding up everyone action it would take to get the vanity installed and talked through the process of cutting the pipes and rerouting them to fit. So the bid was $1156 to get a vanity installed, which is a crazy high price. Also, I have a small leak in a facet, which they quoted a facet repair at $200. He believed that the work would take under 3 hours to complete all the required work. Well at $400 per hour, this plumbing service is more expensive than an doctors labor rates. Dont not use this company unless you are in the mood of wasting your money. Get on youtube, call a friend and save yourself the money. I was able to install in the vanity in a hour with a friend with minimal tools and knowledge of plumbing.
Description of Work: I need a vanity installed and a faucet repaired.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$1,400

Response from Andy's Pipe Dream
Thank you for taking the time to give us an honest review. I am sorry that the price was so unexpected. I sent Chad to your home because of his extensive remodel experience. He is a master plumber and expert at cabinetry installation. In our initial conversation you stated that this might be a difficult installation. I have spoken with Chad about this job specifically, and he informed me that he thought the job would be a minimum of 2 to 3 hours.he also informed me that he made himself available to you by telephone if you had any questions about doing the installation yourself. Kind of a nice gesture. I am happy that you were able to install it and just one and are satisfied with the result. There are obviously corners that you would be able to cut that we cannot, but I assure you that we would have done a fine job for you. According to the technician the installation was going to require more adjustment to the plumbing than an average install. Most of the time when we install a vanity it is 1/3 to 1/2 of the cost that you were quoted. As far as the Fossett repair is concerned, our book price and the price you were quoted was $180. That included all parts and labor as well as a warranty on both. Again, I apologize that things were not what you expected, but I feel that we handled everything here in a very professional and courteous way. Thanks again for letting us know how we are doing.

Lorrie H.
09/2016
5.0
plumbing
  + -1 more
Chad explained everything and answered all questions. He was efficient, friendly and prompt.
Description of Work: Drain pipe in basement repaired and replaced valves in laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Andy's Pipe Dream
Thank you for your comments.

Bill K.
09/2016
4.0
plumbing
  + -1 more
Very responsive to initial request . Contacted immediately and plumber sent out same day. Once plumber arrive, looked at toilet (3 minutes) then spent 15 minutes writing up 4 proposals from (1) using snake to unclog,$187 (2) perform minor toilet maintenance, $279 (3) replace toilet with lower model,$676 (4) replace toilet with higher model.$903 Stated I only wanted them to use snake to try to unclog. Paid $168 with Angie List Discount. This worked within 1 minute and solved problem. Should have done that when plumber first looked at toilet. (in my opinion) Told plumber I would not be interested in other three options if snake did not work.
Description of Work: Toilet clog (plunger would not work) on 2 year old toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$168

Response from Andy's Pipe Dream
I'm sorry how this went. I do push each technician to give all of your available options no matter what, so this situation would be my fault. That being said, if you requested up front to only have the toilet cleaned out, that's the only quote he should have given you. I will stress this in my next training with the guys to avoid this in the future. We do always quote all work up front before making any repairs, but we also don't want you to feel your time is wasted. Thank you for your honest review. I assure you, we take them all to heart and use them to make your experience as good as possible. Thanks again. Andy

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
2024-2803

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines

FAQ

Andy's Pipe Dream is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Andy's Pipe Dream accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Andy's Pipe Dream offers free project estimates.
Yes, Andy's Pipe Dream offers eco-friendly accreditations.
Yes, Andy's Pipe Dream offers a 10% senior discount.
Yes, Andy's Pipe Dream offers emergency services.
Yes, Andy's Pipe Dream offers warranties.
Andy's Pipe Dream offers the following services: Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates
Well Systems, Septic System Repairs

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed