Andy's Pipe Dream

Plumbing, Drain Cleaning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Andy's Pipe Dream is a family owned and operated plumbing, heating and cooling business located in Lenexa, Kansas, and serving the entire Kansas City metro area. Started in 2003, by Andy Alexander, we strive to give our customers something they have never seen. Polite customer care with a focus on helping people. Every business is designed to make a profit, but we choose to do it in an honest and caring way. Backed by over 28+ years of experience in all aspects of plumbing, heating and cooling. Andy is an expert at solving your plumbing needs. So the next time you need a help please call and ask for Andy.

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates

Services we don't offer

Well Systems, Septic System Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 301-325 of 924 reviews

Ray F.
06/2017
5.0
plumbing
  + -1 more
They came the same day I called, did great work at a reasonable price. I would definitely call them again.
Description of Work: They replaced an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Andy's Pipe Dream
Thank you for the review!

Charles O.
06/2017
5.0
plumbing
  + -1 more
great jobs, efficient, timely, and always polite, I have used them before and would again.
Description of Work: new sump pump new shower faucet reroute dishwasher line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Andy's Pipe Dream
Thank you!

Kiki W.
06/2017
5.0
plumbing
  + -1 more
Chad was very professional, let us know what was going on, what needed to be done and explained the entire process. Fixed it the pipe, only had to cut out a small portion of the ceiling and cleaned up after himself as well. Would would definitely use them again or recommend them to others.
Description of Work: Fixed a burst pipe due to winter freeze.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for your review! We appreciate it.

Jerry B.
06/2017
5.0
plumbing
  + -1 more
Seemed to go well. Work all complete, left everything very clean.
Description of Work: Had a new shut off valve going to ice maker and rebuilt a kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thanks for your comments!

Michael R.
05/2017
5.0
plumbing, wells
  + 0 more
It went very well. Everything was handled in one visit. I was given several options with pricing ranging from low to high.
Description of Work: Facet for washing machine hookup needed to be replaced. Also replaced a broken garbage disposal and sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

walter W.
05/2017
5.0
plumbing, wells
  + 0 more
Andy did a very good job very fast.
Description of Work: Replace sump pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Andy's Pipe Dream
Thanks for the review!

Brian G.
05/2017
5.0
plumbing
  + -1 more
Andy's team showed up on time and did a great job.
Description of Work: Replaced the water valves behind our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Andy's Pipe Dream
Thank you for the review!

Amber P.
05/2017
5.0
plumbing
  + -1 more
I scheduled an appointment (on a Friday) to have technicians come on Monday to auger a tub drain at my brother's house. I received a call on Saturday morning that they'd had a cancellation and could come right away instead. Certain, I jumped at the chance. The technician, Chad, thoroughly explained all options and charges and took care of the issue within about 90 mins. Sadly, the pipe repair did not hold (defective fitting) and Chad was the technician who responded. First off, he was very apologetic that there was still an issue but, secondly, he got right on the issue and made certain the issue was fixed the second time. He was so polite about everything and was determined there would not be a 3rd fix needed. I was very pleased with the service and the price for the repairs. I had heard from other people (outside Angie's List) that the owner Andy was a stand up guy and clearly, he demands the same from his employees. On a side note, having heard Andy's Pipe Dream was good, I recommended to my mom a couple of years ago to see about an estimate for having a sewer line replaced. Andy very kindly told her his company did not do this work but referred her to a competing company who does. Mom ended up using that company after meeting with them and we both remarked that it was very thoughtful of Andy to pass her along to someone he trusted. I would not hesitate for a second to use Andy's Pipe Dream the next time I have a plumbing issue.
Description of Work: Auger a tub drain and repair a leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$418

Response from Andy's Pipe Dream
Wow, what a great review!! We sure do hate when we have to make second visit because of a problem, but your understanding to let us make things right means everything. We are very happy to have you as our customer!

Carol K.
05/2017
5.0
plumbing
  + -1 more
Chad did an excellent job - he is clearly very knowledgeable and also extremely friendly!
Description of Work: toilet & faucet repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for the review!

Katherine K.
05/2017
5.0
plumbing
  + -1 more
Great service every time. Always tells me if there's a way to the minimize problem (if possible) before they arrive; prompt, friendly; great at identifying out-of-the-norm issues; offers repair options (if possible); leaves a clean work area.
Description of Work: Most recently, one of our toilets was running continuously and needed the parts inside the tank replaced. Andy's has now been to our house several times, including (1) repairs to a leaking joint connecting to the main drain pipe in the basement, (2) figuring out the source of a flooded floor in the basement (which turned out to be a clogged drain pipe in our furnace), and (3) a leak in our kitchen sink cabinet (leak fixed and--bonus!--original curly mess of too-long, aging flexible pipes, shortened and upgraded so that I now have almost twice as much usable space under the sink!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Awesome review! Thank you so much.

Gail W. H.
05/2017
5.0
plumbing
  + -1 more
Andy came as promised and fixed it fine. Very nice and great work as always.
Description of Work: Bathtub filling mechanism was broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Andy's Pipe Dream
Thank you being a loyal customer. You are much appreciated!!

CHRIS S.
05/2017
4.0
plumbing
  + -1 more
Fine just more expensive than we expected but had to have them done.
Description of Work: We had two toilets updated and one rebuilt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Andy's Pipe Dream
While we never like to hear that the price was higher than expected, we appreciate you using our services. Thank you for the honest review.

Matt S.
04/2017
5.0
plumbing
  + -1 more
They did a great job. Were prompt, explained the issue, showed the cause and quickly solved it.
Description of Work: Burst pipe in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Andy's Pipe Dream
Thank you!

Elizabeth F.
04/2017
5.0
plumbing
  + -1 more
They (Chad and Sean) showed up on the date requested for the estimate, a little early after calling in advance and telling me that they were in the neighborhood and could stop by. Chad was very knowledgeable and provided a detailed estimate in writing that day. He explained exactly what he thought the issues were and he was right on the money by the way. We scheduled the work for two days later. The work included replacing the compression stems in both bathrooms, rebuilding the faucet in the first floor bathroom and running a diagnostic leak test. They showed up promptly at the time requested and the work was completed quickly and well within the allotted timeframe. They showed me where the leak was and it was not due to the plumbing fixtures but was in fact and re-grout that needed to be done. Chad also showed me the old compression stems which were so corroded from the mineral build up over the years it is shocking that the first floor bathroom still worked - second floor had obvious issues and was the reason for the call out. They were both very professional and the plumbing in both bathrooms works like new now! They also left my home in excellent condition with only one minor stain on my carpet outside the linen closet used to access the plumbing in the bathroom. It was even noticeable by them or me until much later after they had left and I believe I can get it out. If I can't, I am sure that I will be able to contact them and have it removed as this is a company that stands by its work. I will use them again. I have used 2 plumbing companies on Angie's List and honestly it will be difficult to choose between them for my next job as they were both excellent.
Description of Work: I first contacted the company for an estimate regarding obvious repairs that needed to be done such as a faucet in one bathroom that was leaking at the handles and I had no water pressure in the shower head to the upstairs bathroom but the pressure to the tub there was fine. I also knew that there was a leak somewhere between the second floor bathroom and the first floor bathroom so I needed a diagnostic test to determine where the leak might be coming from.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Andy's Pipe Dream
We always love a detailed review to let us know exactly how we are doing!! Thank you for taking the time.

dennis T.
04/2017
5.0
plumbing
  + -1 more
Chad was prompt, professional, knowledgable, and pleasant. This is a very good company to work with.
Description of Work: We needed a kitchen faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Andy's Pipe Dream
Thanks for the review!

Lawrence W.
04/2017
5.0
plumbing
  + -1 more
The experience was very pleasant. The two plumbers who came, Chad and Sean, were professional and personable. I could tell they had good attitudes, and I appreciated that. I would recommend Andy's Pipe Dream to anyone who wants quality work done.
Description of Work: leaking faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from Andy's Pipe Dream
Great to hear you were happy with our guys! Thank you for the review.

Eric O.
03/2017
5.0
plumbing
  + -1 more
Did a great job, appreciate the consultative approach and quick service. Will use in the future!
Description of Work: Toilet Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Andy's Pipe Dream
Thank you!!

Melody A.
03/2017
5.0
plumbing
  + -1 more
It was a very positive experience. Our water heater went out on a Wednesday evening. Despite their busy client schedule the team at Andy's were able to fit us in. We have used their team multiple times and it has always been a hassle-free experience. Thanks for taking the time to make sure we had the water heater replaced so quickly.
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Andy's Pipe Dream
Thank you so much for your comments!

Tanya H.
03/2017
5.0
plumbing
  + -1 more
Chad and Shawn arrived exactly at 3:45pm and gave us the scenario with possible outcomes and price. Having the right tools is everything! Chad was able to unscrew the spicket with his big 'ol pipe wrench and put on the new one! My shower this morning was like brand new. Thanks to Angie's list of approvals, I too am a satisfied customer. The refrigerator magnet will remain for any other problems I could have. These guy's are very professional and took off their shoes immediately upon entering the house. Call Andy's Pipe Dream for all your issues, you'll be glad!
Description of Work: Needed to replace the bathroom shower/tub faucet. It was really old/original, and was not redirecting the water completely to the shower hose/head. The tub would fill up with water by the end of our shower. Yuck! We tried to D.I.Y with no luck. We were afraid to bust the pipe and then what? Time for a professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Andy's Pipe Dream
Thank you for the comments! We appreciate knowing how we did.

AARON H.
03/2017
5.0
plumbing
  + -1 more
I had an appointment within two days of my initial call. They even called to see if I wanted a day earlier because they had a cancellation. Chad was on time, explained my options, and I was out the door on time for work. They were done in less than three hours and left everything cleaned up.
Description of Work: Replaced a gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Andy's Pipe Dream
We thank you for using our services! Thanks for the review.

Gail W. H.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
Great. Arrived on time, worked fast. All is good.
Description of Work: Clogged toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you!

mark K.
03/2017
5.0
plumbing
  + -1 more
Chad was able to remove the jammed cartridge and replace it with a genuine Moen part. It is the kind of repair that can take a long time, or not, but he informed us it would be a set (not hourly) price. Since it didn't take too long, we asked if he could do a few other repairs. He was able to give us a price to install a simple under sink water filter system we had recently bought. We also needed a new outdoor hose spigot.He did both jobs efficiently, including drilling an additional hole for the filter faucet. He was able to give us a coupon and senior discount.We really liked that he could look up on his tablet the price of various repairs and did the work efficiently and professionally.
Description of Work: I had broken off a shower cartridge trying to repair my Moen shower. It was near 5p.m. and we decided to wait until the next morning to have it removed and replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497

Response from Andy's Pipe Dream
Thank you for the review!

Sharon R.
03/2017
5.0
plumbing
  + -1 more
Fantastic, as usual. I had planned to replace the faucet but Chad (who is awesome by the way) managed to repair the old one, which was only 4 years old. I can always rely on Andy's to fix things perfectly. I highly recommend this plumbing service!
Description of Work: Repair kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Andy's Pipe Dream
Thank you for being a loyal customer!!

Sharon R.
03/2017
5.0
plumbing
  + -1 more
Initially, the first fix didn't work as well as hoped. Andy sent Don back right away and he worked hard to make sure the repairs he applied were working correctly. Andy is fantastic about backing up his work. This is a great plumbing company!
Description of Work: Replaced bathroom faucet and fixed leak in wet vent behind bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jennie C.
02/2017
5.0
plumbing
  + -1 more
I have had a few things that have been needed to be fixed for a few months. I found Andy's Pipe Dream on Angie's list and read the reviews and decided to give them a call. I just happen to have the day off, unexpectedly, and just thought I would try to see if I could get an appointment. I needed to replace my kitchen faucet, repair the faucet and toilet in my half bath and repair my outdoor faucet. I figured if I could at least get the kitchen and bathroom faucet done, then I would be thrilled. I called and left a message and I received a phone call back within 30 minutes! (SHOCKED!) I was able to get a 2:00-4:00pm appointment. Chad (the Plumber) called and said he was running early and asked if it was OK to come by. I said YES! He said he would be there in 30 minutes and he was. I went over the two faucets and then he said that he said Andy thought you had a few other things, I said I did, and explained the other 2 repairs and he said he had time to do all 4 repairs. I couldn't believe it. I sincerely felt that this is truly the first time I was treated like a real customer and not a way to rob me for my repairs. Chad was extremely personable, professional, not pushy and did not force something on me that I did not need. He gave me all of my options and allowed ME to choose what I could do & most importantly what I wanted to do. I will use Andy's Pipe Dream again! I will refer him to anyone I know. My husband & I also own a small business and WE pride ourselves on being genuine, being honest, and letting the client choose and know their options. Andy's Pipe Dream is truly a good company and they are GOOD people. Thank you so much for helping me out today. I really appreciate it.
Description of Work: 2 faucet repairs, 1 replacement faucet and a toilet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Andy's Pipe Dream
We appreciate the detailed review. Thank you!!!

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
2024-2803

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines

FAQ

Andy's Pipe Dream is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Andy's Pipe Dream accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Andy's Pipe Dream offers free project estimates.
Yes, Andy's Pipe Dream offers eco-friendly accreditations.
Yes, Andy's Pipe Dream offers a 10% senior discount.
Yes, Andy's Pipe Dream offers emergency services.
Yes, Andy's Pipe Dream offers warranties.
Andy's Pipe Dream offers the following services: Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates
Well Systems, Septic System Repairs

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed