Andy's Pipe Dream

Plumbing, Drain Cleaning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Andy's Pipe Dream is a family owned and operated plumbing, heating and cooling business located in Lenexa, Kansas, and serving the entire Kansas City metro area. Started in 2003, by Andy Alexander, we strive to give our customers something they have never seen. Polite customer care with a focus on helping people. Every business is designed to make a profit, but we choose to do it in an honest and caring way. Backed by over 28+ years of experience in all aspects of plumbing, heating and cooling. Andy is an expert at solving your plumbing needs. So the next time you need a help please call and ask for Andy.

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates

Services we don't offer

Well Systems, Septic System Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 251-275 of 924 reviews

George S.
01/2018
5.0
plumbing
  + -1 more
Andy's will always be my go to for my plumbing needs. Don came out to do our consult and gave us a quote. A couple of months later we were ready to go ahead and have the work done. I called the office and Andy got back to me within 10 minutes. Don was sent out within two hours after I called. I was very happy with the speed of the job being addressed. And of course, the work was done very well. Don himself is very professional. Give him a raise!
Description of Work: Kitchen Faucet installation with replacement of some corroded parts not included with the faucet kit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Andy's Pipe Dream
Fantastic review! We appreciate the kind words.

Yit Li P.
01/2018
5.0
plumbing
  + -1 more
The company was very responsive, within 30 minutes, Don was here to diagnose, quote and fix the leakage. Don is very polite, professional and has even given me a few recommendations on what weshould do with possibility of leakage in the toilet upstairs and how to fix the drywall. All in all, I am very pleased with the service.
Description of Work: Waste water pipe leakage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thanks for the review!!!

F J.
01/2018
5.0
plumbing
  + -1 more
We called Andy's early in the morning and talked to a rep. Andy called us back within 10 minutes and told us a tech would be coming shortly after his last job. Don Besette called us in a couple of hours after we called and told us he is on his way. He showed up soon, checked around, put a plan together and explained it to me what he plans to do and give me a written quote. He identified the frozen source quickly with confidence, cut through the ceiling and started heating the pipe. Within 10 minutes also, he thawed the frozen pipe and we got water running in the house. He then suggested what he would like us to do to prevent this from happening again. The whole experience was very pleasant and smooth. Don was professional, confident, sharp and transparent about the pricing. He also took the time to answer a few other questions I had about a couple of other items in the house. We appreciate and are very happy their service and the outcome of the repair, and we will definitely hire them again in the future.
Description of Work: Water pipe frozen during a -4 degree night so no water was in the house in the morning. They identified the frozen pipe, cut through the basement ceiling and unfroze the water pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from Andy's Pipe Dream
Thank you for taking the time to give us such a detailed review! We read each and every one and appreciate your kind words.

Jack M.
01/2018
5.0
drain cleaning
  + -1 more
Don Besette, the serviceman, was very professional. Did the job correctly and quickly. Gave me some tips to keep drain from being clogged again.
Description of Work: Clean out a shower drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138.6

Response from Andy's Pipe Dream
We appreciate your review! I will pass the kind works on to our technician. Thank you.

Jason G.
01/2018
5.0
plumbing
  + -1 more
Quickly and efficiently with no mess.
Description of Work: Toilet was leaking. Seal was replaced quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Andy's Pipe Dream
Thank you for your review!

Bernie N.
01/2018
5.0
plumbing
  + -1 more
The service person from Andy’s Pipe Dream found that it was a flaw in the wall tile and not a plumbing problem. He didn’t have to make any repairs but told me what needed to be done.
Description of Work: We had a leaky shower that needed to be fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you!

Connie S.
01/2018
5.0
plumbing
  + -1 more
I was very happy with the work and the price. The people were also enjoyable to work with.
Description of Work: I hired Andy's Pipe Dream to replace the pipes in my very-old house with pex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for the review!

Bob M.
01/2018
5.0
plumbing
  + -1 more
Chad was prompt, and called in advance of his arrival. He explained his procedures fully, and offered helpful tips regarding future maintenance. He was professional, and was respectful to us and to our home.
Description of Work: Toilet shutoff-valve replacement/multiple toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Andy's Pipe Dream
Thank you so much for your review!!

Mason C.
01/2018
5.0
plumbing
  + -1 more
The job was done quickly and perfectly.
Description of Work: Replacement of a shut-off valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you!

Natalie L.
01/2018
5.0
plumbing
  + -1 more
APD has done work for us in the past and service has been excellent and pricing is comepetive. Angie's List discount was applied without asking. Don has done two of the jobs here and is very professional. We'll use again and can easily recommend to anyone looking for a plumber.
Description of Work: Leak from fridge water source was handle quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Andy's Pipe Dream
We appreciate your review. Thank you!

Bruce A.
01/2018
5.0
plumbing, drain cleaning
  + 0 more
Don did a great job finding and fixing the problem
Description of Work: We had some water under our kitchen flooring. I tried to diagnose the problem myself and had narrowed the problem down to a couple of things. Don Besette came out, listened to the steps I had taken, then quickly figured out the problem which was a leaking valve under the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Andy's Pipe Dream
Thank you for being a loyal customer!

Michelle C.
01/2018
5.0
plumbing
  + -1 more
Don called before arriving - and exactly on time within the time window provided. He explained everything he was doing and gave me a firm price for me to accept before starting the work. So happy with the service. Have needed to find a new plumber and I think I’ve found one for life!
Description of Work: Needed my laundry drain snaked and p-trap replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from Andy's Pipe Dream
I'll pass your review onto our technician! He will appreciate the kind words.

Joyce S.
01/2018
4.0
plumbing
  + -1 more
Discovered crack in the garbage disposal that was leaking & also damaged water line & seal. Very thankful for the discovery of the problem & the skill to solve the problems.
Description of Work: Water leak under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
We appreciate your review! Thank you.

K E.
01/2018
5.0
plumbing
  + -1 more
Prompt and professional technician. Timely call back from owner to discuss service request and pricing estimate. Would definitely call them again.
Description of Work: Replaced garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Andy's Pipe Dream
Thank you for your review. We appreciate and read every one.

LARRY C.
01/2018
5.0
plumbing, drain cleaning
  + 0 more
Coulc not have been better. arrived right on time. had drain cleaned out quickly. cleaned up, could not tell he had even been there.
Description of Work: kitchen sink drain unplgged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for your kind review!

Brian F.
12/2017
5.0
plumbing
  + -1 more
Chad is fantastic. Skilled. Communicative. Punctual. Does very good and clean work. Describes work to be done. Discusses options and points out potential future problems. Very trustworthy. Andy’s pipe dream is my go to plumber.
Description of Work: Leaky pipe.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Andy's Pipe Dream
Thank you for the honest review. Thank you.

SHERRY G.
12/2017
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Everything went very well. This was the first time we used Andy's Pipe Dream for plumbing needs. The technician Chad J. was very professional, on time, explained options and kept a clean working environment. We will recommend Andy's Pipe Dream to friends.
Description of Work: Replace electric water heater, garbage disposal and clear a slow draining bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
I will pass this on to our technician! Thank you.

Lawrence W.
12/2017
5.0
plumbing
  + -1 more
On time. Very personable. Job done quickly.
Description of Work: Faucet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Andy's Pipe Dream
Thank you for the review!

Michael F.
12/2017
5.0
plumbing
  + -1 more
Outstanding. The issue was fixed 2 hours after I called them. Andy called me back within 5 minutes of my call to the company. Chad was out and diagnosed an completed the repair within 2 hours of my initial call. Chad was professional, practical and very knowledgable. I will absolutley call these guys back for future needs. I would highly recommend Andy's Pipe Dream and will request Chad again.
Description of Work: Fix a dripping vent pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Awesome review! Thank you.

Gregg P.
12/2017
5.0
plumbing
  + -1 more
We were extremely pleased with the service provided, professionalism, and price. The old faucet had to be cut out. Chad had the tools and experience to complete the task quickly and efficiently. I feel the price we paid was worth it considering the extra work that needed to be done.
Description of Work: We had a kitchen sink faucet removed and replaced with a faucet I had purchased separately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Response from Andy's Pipe Dream
Thank you!!

John S.
12/2017
5.0
plumbing, water heater repair
  + 0 more
Showed up on time. Install went smooth. Brought us up to code. No issues. Friendly tech and Andy was on top of the whole job.
Description of Work: Replaced an old water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Thank you for taking the time to send us your comments!!

Chester B.
12/2017
5.0
plumbing, drain cleaning
  + 0 more
Service man, Chad Jurgensen, did a outstanding job on completely cleaning out the drains. He clean up after himself. He restore items back to the original place. He was on time with his equipment in hand, told me after checking the entire job site what my cost would be up front and stay with that price. A pleasant gentleman to be around while having work done in your home. He reviews the bill in the end and ask if you are satisfied. My thanks to Angie's List for bring us together. Great job! Angie
Description of Work: Clean out kitchen drain which was slowly draining and clean out laundry drain line of tree roots, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Andy's Pipe Dream
Thank you for the honest, detailed review.

dennis T.
12/2017
5.0
plumbing
  + -1 more
Chad repaired the shower faucet and resolved the problem. As always, he did a good job.
Description of Work: We had a leaky shower faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Response from Andy's Pipe Dream
Thank you!!

Craig P.
11/2017
5.0
gas logs, gas leak repair
  + 0 more
Amazing. Less than an hour passed from the time I spoke with Andy to the time Chad arrived to do the work, which was important since service to the house had been shut off by the gas company. Chad provided a written estimate based on what he expected to do, communicated well and showed creativity in offering solutions for reaching and replacing the lighter valve, had the tools and skills to do the job, then credited me back a portion of the estimate (without me asking) when he didn't have to do everything he anticipated. I can't speak to whether the pricing was otherwise fair since I didn't have the luxury of time to take bids, but this is an outfit I'll definitely call again.
Description of Work: Replacement of gas log lighter valve and repair of the firebox gas connector. Both were leaking natural gas.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pipe Dream
Wow! Thank you for the detailed review.

Renato Q.
11/2017
5.0
plumbing
  + -1 more
I called Andy's Pipe Dream listed on Angie's List on 11-6-17. The company got my location, name, and phone number I can be reached at. Within the hour the company's owner, Andrew Alexander called and specifically asked what the plumbing issue was. He understood my plumbing issue and told me that a plumber was going to call me. Soon enough Don Bessette (the plumber on call) called me and told me that he was on his way. When Don arrived, I showed the water leak, investigated where the leak came from and determined that it was coming from a leak inside the wall behind the kitchen sink. Don cut a portion of the wall and saw the pipe that was causing the leak. He replaced the pipe and fixed the problem right there and then. I was very pleased with his work. He knew what he was doing and was very professional. Exceptional work.
Description of Work: I had a water leak on a sewer pipe located on the basement coming from below the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254.92

Response from Andy's Pipe Dream
We appreciate your review. Thank you!

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
2024-2803

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines

FAQ

Andy's Pipe Dream is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Andy's Pipe Dream accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Andy's Pipe Dream offers free project estimates.
Yes, Andy's Pipe Dream offers eco-friendly accreditations.
Yes, Andy's Pipe Dream offers a 10% senior discount.
Yes, Andy's Pipe Dream offers emergency services.
Yes, Andy's Pipe Dream offers warranties.
Andy's Pipe Dream offers the following services: Gas Lines, Gas Leak Detection, Toilet & Faucet Repairs & Replacement, Sump Pump System, Back-up Sump Pumps, Water Heaters & Tankless Water Heaters, Water & Drain Line Repairs, Repipes, Hidden Leak Detection, Sewer & Water Service Replacement, Main Drain Cleaning, Sewer Camera Inspection & Locates
Well Systems, Septic System Repairs

Contact information

19959 W 162nd Street Suite #101, Olathe, KS 66062

https://andyspipedream.com/angies-list-kansas-city-plumbing-discount

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed