Air Pro Comfort Systems

Very professional. Also lent me a portable , while I waited for them to install new system, so kids could sleep easy in the hot summer nights. Price was competitive. On time and no mess left behind. System is working well so far. Highly recommended.

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Had two man crew come out and install new Trane units. Replaced the ductwork by the furnace. Took just the one day - showed up at 8 and got finished a little before 5. Cleaned all old units and debris out, showed me how to program the thermostat and am now cool and comfortable.

It was great to work with such a professional company. The issues were diagnosed and resolved quickly and affordably. Thanks for being a great company.

Got up on a Saturday morning air conditioner not running cold and with a forecast of 100 degrees I was in a minor panic. Called air pro and they were able to come over before noon and replace the capacitor and had it running again quickly. They did the original HVAC install 4 years ago so the part was still in warranty. Repair man was very courteous.

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I had a new AC and Furnace installed. After getting several bids for high efficiency units that were twice the price, I discovered Air Pro. Brad was excellent, he explained his product, provided me with literature and gave me tips on housing codes for high efficiency units. He was the first of 6 to mention it. He was quick to respond when I called the next day to get a quote on a standard 80% unit. He got me on the schedule quickly. When they came to install the system, Brad showed up to help as one of the other installers was ill. They were quick and effective and he did a great job explaining the new unit. They were even great when they had to return a month later to replace a faulty part. I had no problems and would highly recommend them.

The serviceman was prompt and told me what he found. He promptly replaced to broken part.

My experience was fine. He spent about an hour here. He gave some good suggestions for my furnace as well. Scheduling an appointment was fine.

I've used Airpro since I put in my new system in 2007. I have had several issues over the years which have all been quickly and professionally resolved. They are honest to a fault and a pleasure to work with. I won't let anyone else touch my system. They are the best!

I requested Air-Pro Comfort Systems to bid on a complete replacement of my original two furnaces, two air conditioners and two humidifiers in my home. Brad Decker, the company owner, came April 23, 2014 and we spent about two hours going over the systems. He gave me a set of Trane brochures and said he would email me his bids, probably by Friday, April 25. He emailed April 30 that he apologized that he hadn't gotten my proposals done---he was very busy with some large projects with deadlines and that he couldn't start on my proposals until sometime the next week at the earliest. A month later on May 30 I wrote Brad an inquiry and he wrote back the same day that he was still very busy etc. etc. but he hoped to get something to me prior to my final decision. He never got back to me, even to the current date of July 2, although it is too late now anyway.

The check was thorough and professional.

Have you ever had your furnace quit working on a Sunday morning with temperature around zero? The better question may be: "Does a furnace ever go out during normal business hours?". I called Air Pro very early on Sunday with temperature about zero. Their technician, Paul Smith, returned my call within a couple of hours. I was able to give him some specifics about the symptoms and he solved the problem on the phone. I called him back, after taking his advice, and cancelled his appointment for a couple of hours later. Air Pro installed my system over ten years ago. The system has worked well, their technician is extremely competent and service is prompt. You can bet that they will be the company I call for maintenance or installation. Thanks Paul and company!

They were very apologetic about the cost of the repair part - not their fault as the system would only allow a complete replacement not just the part we needed. They gave us a really good deal on a new humidifier system with installation.

We will never use a different provider after our experience with Air Pro. They are not a large company which might be the reason why their prices were much lower than the big companies. A coupel of the aspects I was most impressed with was that when they came out to quote a new system, they educated me on the options and left the decison to me. There was no hard sell or them trying to push a high end system on us. We ended up buying a high efficiency Trane system and they installed it in 3 hours. They also redid the inflow ductwork to allow the system to be more efficient and charged me only $100 to do what another provided quoted $350 to do the same. Could not say enough good things about them. Our total cost for a 4 ton system was $3,200 which other bids for the same work ranged between $4,000- $5,500. They actually had one option for less but with the savings we chose to upgrade the efficinecy a little more.

It was a positive experience from the first contact with the business owner. Brad was knowledgable,easy to talk with, and answered all our questions in a straight forward manner. We had other estimates, and found Air-Pro Comfort Systems pricing to be fair and very competitive. The installation was accomplished without a hitch. The installation crew was very professional in every aspect of their work. We would definitely use their services again or recommend them to others.

We established a contract with Air-Pro to install a new Trane heat pump and air handler. We had negotiation and technical discussion with Air-Pro on the size, the model, and the type of thermostat. They were very responsive to our questions and everything was done very professionally. Trane also had a special at that time, and they kept us well informed on the pricing and the discounts. Their proposal was very detailed with the model and part numbers of everything that they would install. The duct work details were left for later. The only last minute question that arose was the staging of the electrical supplemental heat, and they handled that quickly. They have a very professional team to do the install. This was done in five hours or so. The old system was removed (the old heat pump and air handler), the equipment closet was cleaned up, all the old duct work in the closet that was accessible was removed, and the new system installed. The system was tested and by the time they left it was working (for heating at that time of year). Everything was cleaned up, and the house inside and outside was left in good shape. I was pleasantly surprised since I had thought we would go through the dinner hour. The installation team was willing and able to answer all my questions during the install period, and my conclusion was they were very experienced and technically astute. The few questions I had after the install were rapidly answered. Everything seems to be working fine, and my electrical bills are much more reasonable.

Our heater went out over the weekend. Since we had planned on replacing it we toughed it out for the weekend and then called several companies telling them we needed to replace our furnace quickly. Air Pro was one that called me back right away and gave us a quote that Monday. Their quote was in line and Brad was very easy to work with so we went with them. I made the decision Tuesday morning and they worked it out so that they could start later that morning so that they could get us some heat that day. They finished the job on Wednesday. Paul did a very good job on the installation and was also a pleasure to work with. I would highly recommend Air Pro. They are very down to earth and customer focused.

Our air conditioning quit working on a 100 degreed day. Brad came out and found a problem in a line from the previous installation. Instead of selling us a new system he repaired it, recharged it and informed us that it would probably get us by for a few more years and that he hoped the compressor had not been damaged by the low level of freon. A month later it went down again and this time it was compressor failure. At this time we had Brad replace out entire system. We could not be happier with Air Pros honesty, service and installation. They were always prompt, clean and went beyond my expectations in every way.

Right afterwards I got unit working and called back to cancel emergency service but told the guy I wanted to get an annual service scheduled and get the weakened ignitor replaced under warranty. He said OK would call Monday to get us scheduled. Nothing happened so I finally called about a week later and scheduled the service. I should not have needed to do that.

Excellent experience from start to finish. The job was started and completed on time with the utmost professionalism.

They did a great job.

When they came out to give me a quote they worked around my busy schedule and squeezed me in during their lunch. He did a great job explaining the options and costs of each option. There was great communication with the installation date and again, worked around my needs and my schedule. The technicians arrived promptly and did a great job. When I needed an additinal piece done, it was done well. The entire process exceeded my expectations.