Description of Work: I had planned on calling a few tree trimming companies for quotes on removing some limbs.. My neighbor hired Salinas Tree Trimming to do a lot of work in his yard. When the trimmers were in his yard on a Saturday I approached one of the employees to ask about a quote and he said to call the company. I did not call because it was Saturday, but a short time later that day the owner of the company came to my door and I explained to him what I wanted done. There were a few large and long limbs high in a tree that were drooping very close to the power lines. He gave me a quote of $ 175.00 which I thought was very reasonable based on what my friends and family have paid for similiar work. He said the job would be done in the next day or two. On Monday when I returned home from limbs were cut and hauled away. They did exactly what I asked for. I am very pleased with their work and also for not having to take the time off from work to get quotes from more than one company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Ninfa R.
07/2010
1.0
tree service
+ -1 more
I was not happy because he killed my tree. I just want him to finish cutting down the tall dead tree. This tree could fall down and hurt someone. Salinas Tree Service stated that he would not cut it because he wants money from the neighbor to cut the rest of the tree. I feel Mr. Salinas and his men killed my tree and are now obliged to remove this very tall stick without branches or leaves because it is very dangerous
Description of Work: In the area that I live in, the houses are very close. My neighbor called Salinas Tree and Lawn Service to cut / trim the branches of three old trees that belong to me . Apparently some little branches were over her yard. Instead of trimming the trees, Mr Salinas and his workers killed my old maple tree over 30 ft tall and probably about 80 yrs. old . I have now a single stick about 25 ft. high which is dead and dangerous I called Mr Salinas about two months after the job because no leaves or branches ever came back. Mr Salinas came back and verified that the tree was dead but refused to cut it at ground level and finish it with chemicals.. He then told me that the neighbor would have to pay for it since it was she who ordered this ( I repeat this was my tree, on my property). His crew entered my backyard on April 14 without my permission. I contacted the police and the crew left before their arrival.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Response from Salinas Tree & Lawn Service
We no longer wish to work for this member. Even with her paying we feel we have been treated unfairly. The member is moving, she has nothing to lose, we on the other hand will be here and continue to take care of out clients in a timely and professional manner, unlike what we have been accused of. We feel that we have unfairly been brought into a feud between two neighbors and their are always different views of what happened. Our side is that we were hired by the member's neighbor to clear her fence line of any vines and limbs overhanging her property only! We have pictures of proof, that is all we did.) We spent a half day with a total of four men to complete this work so, as the member stated in her complaint "some little branches" were not at all what we were dealing with! We have been an established and reputable company here since 1958 and if we were out killing trees we would not have survived this long. The row of trees the member is speaking of has several and all are covered 3/4 of the way up with vines in which anyone knows that vines and ivy will kill a tree slowly. We have worked for the member herself for over 12 years total and have never had any problem. We can advise out clients to do preventative things to keep their trees healthy but cannot make them, We are very sorry that she choose to bring is into this feud but we will not be bullied into doing free work. I will offer copies to anyone of pictures of this problem and you be the judge. I also have sent copies of two recent donations and thank you notes from July 2010 alone. We wish this could have been resolved but the way the member has acted is not the way we do business or treat other humans. We wish her the best in her new move. Thanks, Ray Salinas, owner
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Service Categories
Tree Service
FAQ
Salinas Tree & Lawn Service is currently rated 3 overall out of 5.
No, Salinas Tree & Lawn Service does not offer free project estimates.
No, Salinas Tree & Lawn Service does not offer eco-friendly accreditations.
No, Salinas Tree & Lawn Service does not offer a senior discount.
No, Salinas Tree & Lawn Service does not offer emergency services.
No, Salinas Tree & Lawn Service does not offer warranties.