Mission Kitchen & Bath Inc

Our previous experiences with remodeling have not been positive, however, Mission Kitchen and Bath has far exceeded our expectations. From the get go, our remodeling team which consisted of the knowledgeable owner of Mission Kitchen and Bath, Al, our multi-talented and fun designer, John, and of course, our excellent master craftsman, Henry, all working together to create the best possible outcome for us. They were professional and trustworthy always respectful of our home and us. Everything was cleaned up daily during the project leaving hardly any inconvenience. In fact, we felt so comfortable with the team that we left town for several weeks during the project and let them have full access to our home. When questions arose, John or Henry promptly called us to discuss resolutions or suggestions. We felt completely assured that the job was being done with the quality and craftsmanship we expected. When we came home, we were delighted to find the bathroom nearly completed and as beautiful as we envisioned. Only a few last minute touches remained which were taken care of promptly. We couldn't have asked for a better remodeling experience, and we would definitely recommend Mission Kitchen and Bath to all of our family, friends and acquaintances. We love our new bathroom and couldn't be happier with the outcome or the experience. Thank you Mission Kitchen and Bath for treating us like family and doing your very best job. Linda and Elliott Goldstein

We called back to see if we could get an itemized bid and we were told that they don't do that, that in all the years they have been in business only a few people had ever requested an itemized bid,and that we were not a good fit. We did not think it was too much to ask how much it cost to remove the tub, how much it cost to add the wall they suggested, how much the shower bench cost, the labor cost per sq ft of tile. Evidently they don't need the business.

I can't rate thei work yet as I have not had the remodel done yet. Just the vid.

We were extremely pleased with all aspects of the job. Bob Pinney was great to work with. All of the individuals associated with the job kept us informed about progress and issues. They had high standards for quality workmanship. They also accommodated our requests for changes if we had concerns along the way. They did not push back but wanted to ensure our satisfaction. We have a beautiful new kitchen! Ron (project lead) and others assigned to the job were punctual and kept the work space as clean as practical over the course of a two month renovation. In terms of price, we had three bids and Mission Kitchen and Bath was the lowest. We can't imagine getting better quality from the higher priced bidders. I would say the only caveat in this stellar review was in design service. The expectation was that we, as the client, would pick out colors, coordinate tile colors, etc. This wasn't the type of job where someone brings in a color board of samples and recommendations. If this isn't your area of expertise, you may have to engage an interior designer for assistance in this area.

My husband and I are very happy with the job Mission Kitchen and Bath did. Sonya, the designer, was fun and wonderful to work with. Henry the project manager was very easy to work with...always reliable and kept me informed and did a great,quality job. We had contacted several companies for bids and felt Mission was the best fit for us. Having a designer, pricing, Angie's reviews all helped make our decision. Overall the job went smooth, it there was an issue Sonya or Henry were always available to get it resolved. Highly recommend them!!! (For anyone looking to remodel, have lots of pictures of what you like so your designer can get a good feel for the look you're wanting.)

The entire project went exceptionally well. The company and the fine people that they employ preformed admirably. We were pleased and impressed with the product of the company and their vendors. First, we found Sonya Lange a fine designer and more than willing to go that extra mile to fulfill our desires to create the entirely new and improved kitchen. Everything was well planned, and components arrived in fine shape and on time - even when an item had to be replaced. Matt German is an impressive, congenial, worker, so easy to work with. He always has the customer first in his mind, and responds in a timely manner to any concern. Not only is he an extremely competent craftsman, his extensive skills are remarkable. His abilities are almost unbelievable for such a young person. We could not find a single fault with his finished product or his performance. We wish to thank all for the lovely kitchen you have built for us! Jeanne

We had Mission Kitchen and Bath do the remodel of our master bathroom in January. We were so happy with the work that they had done on the bathroom that there was no question who we were going to use to update the kitchen. The initial consultation took place in April and the job was booked in June. The cabinets were 17 years old and showing it, the counter tops were white formica, and the back splash was plain white tiles. We discussed the pros and cons of replacing or refinishing the cabinets with our project manager. Additionally, we asked for guidance on what to do with the box lighting and placement of the microwave. The project manager suggested that we install under cabinet lighting to highlight the back splash and counter tops as well as bringing more light to the work areas. We were given advice that made the project a success. We made several trips to the Tile Store looking for inspiration for the back splash and settled on a natural stone. Additionally, we traveled between the Tile Store and Top Masters to get a better idea how the tile we were considering would look next to the granite we were considering. Work started on August 18 with the removal of the counter tops, sink, and removal of the back splash. The Mission Kitchen & Bath (MK&B) workers covered the hard wood flooring with cardboard and installed a plastic wall at the end of the kitchen to contain the dust from the demolition. Top Masters came in to measure for the new granite counter tops. While waiting for the granite, the workers installed the under cabinet lighting, repainted the light box, and prepared the surface for the new back splash. Once Top Masters had installed the new granite the MK&B workers reconnected the sink and installed the new faucet that we had selected. Per design, there was one seam in the granite cabinet. The Top Masters installer was justifiably proud of the scant seam. Unfortunately I did not like the light epoxy color which seemed to emphasize the seam. MK&B's installer Matt agreed with me and contacted Top Masters on our behalf. We also made one change which affected Top Masters. We originally had planned on a stand alone stove, however, we found a set-in stove at Nebraska Furniture Mart for $100 more than what we were going to pay for the stand alone. This required an additional piece of granite to fill in behind the stove. MK&B and Top Masters handled this change and the grout color change with no difficulty. One feature that we debated was where to locate the microwave. Originally, the microwave was on the counter and a non-vented hood was above the stove. We weren't sure if we had enough clearance to put the microwave above the stove. On one of many shopping trips to Nebraska Furniture Mart, we were given the clearances we needed to properly install the microwave above the stove. It turned out that we had the space needed and decided to put the microwave over the stove. We ended up purchasing the microwave, dishwasher, and refrigerator from Factory Direct Appliances. The MK&B workers installed the stove, dishwasher, and microwave. The refrigerator was delayed and was installed by Factory Direct. The work performed by MK&B was completed in mid-September. MK&B brought in Cabinet ReStyling & Custom Painted Furniture to do the cabinet refinishing. They were actually the 2nd cabinet finishing subcontractor that we met with. Brenda looked at our granite and back splash samples and suggested a paint color that was spot on correct. Her advice was a welcome "freebie" and generated goodwill. We're very happy with the color. The cabinet work began in mid October. They removed the doors and drawers and took them with them to remove the old hardware, clean them, and glaze them. They came back and spent three days doing the frames and sides of the cabinets. Two days later they returned and rehung the doors with the new hardware and put the drawers back in. The final day nearly ended on its head when we opened the boxes and found that we were shipped the wrong color hardware. Cabinet ReStyling & Custom Painted Furniture got on the phone to coordinate with MK&B and jumped in their car to go pick up the correct hardware to finish the job on time. With the completion of the cabinet glazing the kitchen remodel project was completed and we now have a kitchen with a big WOW factor.

Henry did an excellent job. He arrived on time every day and left at a reasonable hour every day, like someone with a regular job, which is so unlike the contractors we have dealt with in the past. We had some issues with the electrical and flooring subcontractors, but worked through them without any major problems. The workmanship was good, and the price was very fair. This was by far the best experience we have ever had with a contractor and will definitely use them in the future.

This is the first time I have ever gone through a remodel and couldn't be happier with the result and the process. Bob worked with me to determine what I wanted and helped me stay on budget. Matt was the lead carpenter and did a great job of communicating with me on a daily basis--letting me know the decisions he needed, the next steps, etc. When I came home at the end of the day, the house was a clean as I left it and you could see the progress they were making. The remodeled bathroom is more than I had expected. I would highly recommend Mission Kitchen and Bath and will reach out to them in the future to remodel my kitchen.

Mission Kitchen was a superb partner in our kitchen modernization. Having had a poor experience with another kitchen design firm, we were well prepared for our conversations with Mission Kitchen and were continuously pleased with the professionalism, the design excellence and quality that Mission Kitchen provided. They were on time, on budget, totally quality focused and fun to work with. We are still amazed at the transformation they provided in our new kitchen.

We decided to remodel our master bathroom and had originally called another larger company that has very persuasive advertising to give us a bid. It was outrageously expensive and so we thought to rethink our decision. I came to Angie's List and found Mission Kitchen and Bath were highly rated so we called them for an estimate. Their project manager, Bob Pinney, came out to see us and was a consummate professional. No high pressure tactics - just good solid questions and he said he would have an estimate within a couple of days. The estimate arrived and it was 1/4 the price originally quoted by the other company and more in line with our budget. We agreed to the deal and a date to start the work. When an earlier opening occurred - Bob called us and we moved up our date. They provided a dumpster - professionally loaded on wood blocks so that the driveway was not damaged. The contractor, Luke, arrived every day and put down protective cloths for the stairs to our bath and had it wonderfully blocked off with plastic so that we had little to no dust for the three weeks of work. There was constant communication and we are extremely satisfied. The before and after pictures look like a million dollars and we are thrilled with the outcome. This company has a stellar reputation on Angie's List and it is WELL DESERVED.

I had Mission K&B bid two different jobs for me. The first one was a master bath and small downstairs powder room done in the fall of 2013. The bid was so detailed that I knew exactly what to expect. This wasn?t true of the other bids I received. Although I thought originally that it was perhaps a bit expensive I found that you get what you pay for. Sonya, my designer and project manager, was a joy to work with. I love her enthusiasm. Ron, my craftsman, was prompt, hardworking and friendly. Mess was kept to a minimum and everything was always cleaned up at day?s end. I can?t believe the transformation that took place, particularly in the master bath. Gone are the dark blue tiles that were falling off in the shower and with them the mold! The new bathroom looks much larger despite no increase in size. It is light and airy. I love the tiles I selected and the clear glass shower door. I swear it looks like it is right out of a decorating magazine and I have received many compliments from friends and family. Of course I enjoy being in the space. People told me I would get used to it and not think about it much but here it is six months later and I think about how gorgeous it is every day! As for the downstairs powder room, everyone loves it. Kudos to Mission K&B for being able to work around my existing wallpaper without scarcely any damage! I was able to patch it just fine. Also they were willing to use some slate tiles I already had for the floor in there which pleased me very much. They had been left over from an entryway remodel at my son?s house. The granite we used for the counter tops on the bathroom vanities was from remnants and that allowed me to have granite that would have been much more expensive at a lower price point. I was so pleased with their work that I asked them back to do two projects for me this spring spread over parts of March and April. One was a mini-remodel of the main upstairs bath where they replaced the vanity, counter top, sink, faucets and the toilet. They also had the bathtub refinished and replaced the plumbing fixtures in the bath. The old door on the medicine cabinet was replaced with one matching the vanity cabinet, which we had also done in the previous bathroom remodels. It is really spruced up despite the fact I did not update the tile, which was in good condition. The tile may be a bit retro but retro is in, right? LOL! The big project this time was a kitchen remodel. Sonya had so many fantastic ideas and Luke?s hard work turned what had been a mess into a beautiful and functional kitchen with travertine tile backsplash, granite countertops, beautiful cabinets, wood floors plus a plethora of lighting. They added an entire wall of cabinets for me and also replaced my original sliding patio door. I must point out that all of the sub-contractors that worked on the job for tub refinishing, electrical and flooring work were pleasant people who did excellent work. Again I feel like the kitchen looks like it is right out of a magazine or perhaps a TV remodeling show. Everyone who sees this beautiful room says, ?Wow, wow, wow!? Al Feldman and his people did a great job and were wonderful to work with. I say hire these folks!

My experience with them was excellent. They did not over sell with what had to be replaced. They were honest with us. The price was reasonable and they were responsible for our needs. One of the contractors did the measurements and ended up right. Everything was done right and on time. They cleaned up after themselves. I got them form Angie’s List.

I was totally satisfied with the process from start to finish. We had told them how much we wanted to spend and they basically tailored our requirements with what was available. However, as always we decided to increase our price to get some better quality items. From having a shower that was worthless, I now have a beautiful shower and bathroom. The lead carpenter (Mike) was great and went out of his way to do some things not on the original requirements at no cost (putting up new towel rods, fixing a plug, etc.

I did not know that getting estimates on redoing our bathroom would be so difficult. I started contacting companies for estimates in August and signed the contract with Mission Kitchen and Bath in mid-October. Mission Kitchen and Bath (MKB) was the second company we talked to and they responded to my contact in less than a week and a week later had their detailed proposal. I had several other companies/individuals come bid the project with varying results. A couple companies/individuals never delivered the proposal, one had a price but little detail, and another was similar to MKB (although not quite as detailed). The project was scheduled to be started after the first of the year, however, the schedule changed and we were asked if it would be okay for them to start the job in mid-December. Although we weren't too crazy about the idea we agreed to the change. I was contacted the night before the project was to start and told the lead carpenter that was going to do my job had twisted his knee that day and had to go to the hospital and was asked if it would be okay if the start was delayed until after the first of the year. This was not a problem. Since MKB had scheduled the project the suppliers had begun delivering the materials for job. As my son and I were completing carrying the materials to an unused room next to the master bath I received a call from MKB asking that I put one item in the garage and that they would be out the next day to move the other items inside. MKB also picked up and stored the tile that had been ordered and was scheduled to be delivered to our address. The second week of January I was called by the project manager and asked if he could come by the next day with the lead carpenter to get our project started. When we met we covered where the dumpster was to be placed, where the main water shut off was located, and where the service panel was located. We then went to the bathroom and reviewed what we wanted done and began working that day. The dumpster was delivered later that morning and to my surprise, it was placed on wood, not directly on the drive way. This bathroom was on the second floor so each day they covered the stairs with tarps, as well as the area leading to the work area. This was the first thing that they did each day and picking up the tarps was the last thing they did each day. They sealed the bathroom off with plastic to contain as much dust as possible. This included covering the adjoining closet door and the the vanity in the master bath. Spoiler alert, it helped keep the dust down in the surrounding rooms but it by no means kept them dust free. Each day the lead carpenter would let us know what he would be working on that day and ask us if we had any questions or concern. He kept us informed of his schedule. He told us that he was going to complete another job one day so he would not be working the next day. We used the opportunity to strip the old wallpaper while he was gone. In the process I stepped on the capped water line for the stool and broke the pipe. After shutting off the water I called the project manager and he contacted the lead carpenter and had him come out and cap the line. The next day the lead carpenter came back and resumed working on the tiling. There were a couple of instances where not enough tile had been ordered and an instance where trim pieces had been missed. This was handled by MKB without a problem. Once the tile in the shower was completed the lead carpenter began tiling the floor. MKB contacted the glass company to measure for the walls of the shower, while continuing to complete work on the floor. With the completion of the tile, MKB installed new quarter round and re-installed the toilet. The glass company came out and installed the shower walls to complete the project.In the week after the project was completed we had found two problems, one with the toilet and what appeared to be a crack in one of the panes of glass in the shower. I contacted MKB and they responded the same day. The glass company came out and looked at the glass and the crack turned out to be extra silicon sealant. The glass company removed the sealant with a razor blade and the crack disappeared. We were seeing water behind the toilet. Having set dry for close to a month I assumed the seals had dried out and cracked. I first replaced the bolts that hold the tank to the base and this resolved the issue of the water behind the stool. However, the next day I found water in front of the stool. I could not find any evidence of where the water was coming from. I worked on this problem for several days, ultimately replacing the fill valve, flapper, the gasket for the vent pipe, and the tank gasket. I was concerned with the possibility that the wax seal was not right. The lead carpenter called me that night and we talked about the problem for 30 minutes. The confusing problem was that the water was showing up at the front of the stool, not under the tank where you would expect it. He explained that if the wax seal was bad it would leak when you flush, not when it is sitting unused. I was about ready to replace the entire toilet and decided one last time to check the tank. With the tank gasket on there appeared to be no leak, however, once I removed the tank gasket and set the tank in the sink and partially filled the tank I found a small leak around the vent pipe gasket. After tightening the gasket down, the leak disappeared and the problem was resolved. I was not able to determine how the water was making it to the front of the stool.

From initial conversation to final touch-ups, this was an excellent experience. Bob arrived on time for the initial appointment, took measurements and photos, asked appropriate questions and lent advice. Their estimate was hand delivered promptly. I called and even stopped in for clarifications and advice several times as I was making my choices and everyone, from Barbara answering phones to Al the owner were polite and helpful. I selected their company and everything went more smoothly than I anticipated. Their staff communicated frequently and cleaned up each day. My project included taking a wall out and replacing it with an island with a granite top, removing a plate railing, installing a pocket door, moving/installing lighting and new bathroom fan, moving bathroom electrical and all new flooring in the kitchen, hallway and bath. My townhouse really got a new, open, updated look from their hard work and attention to detail. They aimed to please and certainly succeeded!

They were punctual and professional in all their dealings with us.

Representative was very pleasant. I wasn't sure if I should have the drawers fixed or replace the vanities. Although the vanities are quite old, she thought repairing the drawers was a suitable solution. Mission Kitchen and Bath does replacement but not small repairs. She gave me the name of a handyman who had been highly recommended to her. I have contacted him and he is in the process of obtaining parts to do the repairs. When I make a decision to have replacement work done in either my kitchen or bath, I will definitely contact them for an estimate.

So far so good. Still waiting for design/proposal.

We were extremely satisfied with the experience from the estimate on. They did the estimate on a weekend, making it convenient for us. We were not asked how much we were willing to spend, as other companies did during the estimating process. We were just asked what we wanted and given a few suggestions. The estimate was put together very well with clearly marked allowances for fixtures and options with categories set up so that we could include or exclude work we wanted to do based on reviewing the price. When we chose to go over the allowances on the flooring, they checked with us several times to make sure we were aware. The estimate came back the lowest of the ones we received. The master carpenter did an awesome job and worked tirelessly and cleaned up well everyday. He coordinated the subcontracting on the glass block window, shower door and flooring and made sure things were done correctly. Communication throughout the process was great.

Everything was done as promised and on time. I was very impressed with their work and responsiveness.

From beginning to end, this project was a pleasure! The company owner, Al Felman met with me in November, 2012 and I had his bid within 2 weeks. I had to postpone the start of the project until April, 2013. I returned the signed contract and my deposit, and received a call within 24 hours to confirm that I was on the construction schedule. Sonya Lange came to my home and together, we decided on tile and grout colors, and the vanity cabinet style and vanity top. She offered excellent suggestions and has a great eye for color and style. Sonya and I agreed that I would select an accent tile for the shower. When I found the tile I liked, I provided Sonya with the style and color numbers, and she ordered it for me. I also ordered new ceiling exhaust fans for the master bath and my guest bathroom. MK&B assigned Ron Fowler to my job, and Ron called me to introduce himself and confirm that work would begin the following week. He arrived promptly and began the tear out of the shower. Once the shower walls were down, we discovered old and very severe termite damage to the studs. While this set the schedule back a few days, Ron quickly restored and re-framed the shower walls. Once that was completed, things moved along very well. I ended up going slightly over my budget for the vanity cabinet, but the final product was well worth it. Ron is a true craftsman -- his tile and carpentry skills are excellent, and everything was completed to perfection. His cleanup at the end of each day was spotless. I couldn't be more pleased with my beautiful new bathroom!

Very professional and listened to what I had to say and what I wanted. The estimate price was the best price I got out of three estimates; however, after comparing all the estimates, I felt their estimate was not a through as the other two especially not as detailed at the company I went with even though they were more expensive. I felt that there would be too many add-ons and that after the add-ons for various things not included on the original estimate that they would come up to the other bids. I would rather have everything spelled out and not surprises. I felt like some prices quoted were a bit unrealistic for example, they had the bid for the tile for our shower at at $3 a square foot. Not sure what Tile I could have chosen for that price. If I did use them in the future, I would demand a better estimate before I started the project.

It was okay, it would be the best to describe it. They were nice enough, they came out and looked at the kitchen, we talked to a little bit, then she went back and worked up a plan. It was a pretty basic plan, I guess we were looking for a little more creativity and advice on what to do on out kitchen and they pretty much gave us a fairly standard, straight forward design. I didn't think it was too terribly creative or anything. I think it was a 250 dollar value for 50 bucks, so maybe it was worth 50 bucks but certainly wouldn't worth 250 but I didn't spend 250 dollars on it. It wasn't an issue, it's just that wasn't as much too it is we had hoped I guess.

Overall it was acceptable. The caulking of the vanity top was poorly done and I had to have them come back twice to clean the sloppy application - now it is acceptable but not great. Dry wall finish work , again, acceptable but not great. Had custom seat put in shower which should have been built with a slight slope to allow water to drain but is level so water puddles requiring wiping off after every shower. Floor work and window install were very good. They put a large dumpster in my driveway which left very large intense rust stains on my driveway. They were very easy to work with and responsive. I am not unhappy with the result but there is room for improvement.