KCS, LLC

Iâ ve read the reviews on this company and everyone has rated them 5 stars. I donâ t understand this. We are nearly a month in trying to get septic plans and I still donâ t have them. They tell me a date. The next week I call, of course no one ever answer the phone, I get and email saying itâ s going to be longer. Soil test was already completed we talking plans only. In the time Iâ ve been waiting for the plans, Iâ ve already paid for so I can obtain a permit through Jackson County, the house could have had the slab poured and the entire house framed. No joke. I could be running electrical now but instead Iâ m still waiting for them to draw plans so I can get a permit Good luck. Maybe donâ t pay them upfront.

We needed a septic system expert to come out for a consultation and we needed someone who could come out today -- a lot to ask. Bryan answered my call and came out within an hour. He had the expertise we needed and was so service oriented and professional. We highly recommend KCS.

Very capable, knowledgable, and efficient.

Very accommodating! Good, clean work. Excellent experience.

Very respectful and considerate from the owner Bryan, Maggie in the office and operators. Quote was detailed w no surprise add on expenses. I was impressed the job was completed in the time that was stated.

They did a great job connecting us to the city sewer. It was a big job and they did it in a timely manner and went to great lengths to clean up all the messes behind each part of the project. Would definitely recommend!

KCS has expertise in septic system work. They show up on time and keep it moving forward. Don't be afraid to ask questions so you know what to expect

10/10 would recommend. Bryan is professional, knowledgeable and maintains excellent communication with his customers. We had an incredible experience working with KCS to resolve issues with our septic system that had been installed by a different company before we bought our house. Due to our budget and the nature of our septic problems, we had the work on our system done in two phases, and from the first time he came to our house 9 months ago, through the completion of all the work we needed to get the system functioning correctly this week, Bryan was so helpful. He made us feel comfortable as we dealt with an unfortunate situation. He and his team excavated and reset our pump tank, completely redid the manifolds for our drip fields and corrected several other issues with the pipes going into and out of the septic tank. He is an expert in his field and never hesitated to share his knowledge with us, to answer any questions we had about the situation we were dealing with or to increase our understanding of our system. He is prompt with communication and never made us feel like we were burdening him with questions as we navigated the best way to resolve the circumstances we were working with. When he first came to our house and looked into our pump tank, his knowledge and experience allowed him to accurately predict what sort of issues we’d find throughout the rest of our septic system. His estimates regarding the cost of work needed also proved to be accurate and fair. The crews that he had out for each of our jobs were professional and worked quickly to get the jobs done well. After 4 years of battling a faulty system plagued by issues, we finally feel at ease and confident that we have a quality system that has been installed correctly. I’ll recommend Bryan and KCS to anyone I know that is need of septic work.

Great to work with and knowledgeable about system. Took the time to discuss options so we understood the process and made a painful unexpected home repair manageable.

Great job. Called to explain an issue.

Great guy to do business with, willing to work with the owner on issues, would do business with again anytime.

We had some schedule issues due to Covid-19 and Bryan was on top of the project from the start and made sure everything was lined up with all parties and kept the project on track. Bryan and his crew were always professional, polite and left the work site clean. These are great guys!

Bryan showed up on time to give estimate. He took time to explain what could be done, offered a fair price and did not try to upsell us on additional repairs or parts. He's crew showed up days within days and repair completed super fast. I would highly recommend KCS.

Brian was extremely professional, knowledgeable and performed installation services very timely. He and his crew worked on this project in the rain on a few occasions, just so he could get this project completed for us. I would highly recommend KCS, LLC as a top-notch contractor for septic system and lateral replacement installations.