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Geek Squad - Best Buy

Computer Repair, TV Sales, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
2.9
value
3.5
professionalism
3.0
responsiveness
3.3
punctuality
3.0
Showing 1-4 of 4 reviews

paul P.
01/2015
2.0
computer repair
  + -1 more
unknown
Description of Work: Phoned for service, but they had canceled the contract since my credit card had expired. I asked why they hadn't notified me like other automatic renewal contracts had done. They stated it was my responsibility. I then called to get a new contract and after being put on hold and then transferred three time, said forget it. Seems odd that they are willing to lose contracts, most companies are calling over and over again to keep customers, not ignoring and letting contracts expire.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Eileen N.
09/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: They came out to my home a few times now. They got me familiar with my new computer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian K.
11/2009
1.0
computer repair
  + -1 more
I took it there expecting good service and expert handling. The staff was somewhat indignat with me and could have cared less if they helped me. They failed to have it completed when they promised and it was more expensive than estimated. I had to contact Dell for them for certain information even though it is a product they sell. Ultimately, they did not complete the work and I would NEVER use them again.
Description of Work: New PC purchased from Best Buy. I took it there for service for disc drive issues and operating system problems. I asked them to fix the system and restore it to factory original condition.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$350

RHONDA S.
02/2009
5.0
computer repair
  + -1 more
We shop at Best Buy quite a bit, which is where they are located, so we used them. They were punctual and professional and did a good job. The computer has been working ever since.
Description of Work: My computer had a virus or something and it was running slow and so we called Geek Squad and they came and cleaned it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    329 Tuttle Creek Blvd, Manhattan, KS 66502

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Appliance Repair - Small,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.3 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    329 Tuttle Creek Blvd, Manhattan, KS 66502

    www.geeksquad.com/repair