Welcome to De Hart Plumbing Heating & Cooling: We will handle all your plumbing, furnace, air conditioning, duct cleaning, sewer and drain cleaning needs 24/7 no matter the problem large or small. De Hart Plumbing Heating & Cooling is NOT your average plumber. We take your satisfaction to “HART” About the owner: I was raised in the Junction City/Manhattan area. I am 35 years old with a 10 year old son whom I love dearly. I adore my family and every second I spend with them. I truly love my job and take pride in my work. As a local business owner, I am focused on helping you with your needs as an individual and/or family, as well as those in the community. De Hart plumbing Heating & Coolings quality reputation is growing larger each day, and we will never forget the needs of our customers comes first. Any issues or comments you may have will be well received and immediately taken care of with the utmost care and concern from our employees. Remember, my business will not grow and thrive, if you, the customer, are not happy. Thank you for taking the time to read our webpage.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
We will handle all your plumbing, furnace, air conditioning, duct cleaning, sewer and drain cleaning needs, no matter the problem large or small.
"free estimates"? No. this is untrue. They told my wife it would be $150 just to come out and take a look. Not free. Secondly, they at no point until after the work was done broke down any of the cost of what they were going to charge. We had a small basement drain unclogged. The whole thing took like 45 minutes. Then we got the bill... almost $700 dollars. Nothing itemized, nothing broken down, just a flat fee. So she called. No answer. She emailed, waited 3 days... no answer. She called again, no answer, and left a message. When they finally got back to us we were told it was this much because we were being charged for a "whole service package" including a 1 year warranty. We declined and asked repeatedly how much the warranty was, and how much the service was. They literally COULD NOT answer this. We kept asking for a simple breakdown of fees. She kept evading the question and finally just agreed to refund "$300 for the warranty". Still never got a straight answer
Description of Work: We had a very small basement patio drain that had become clogged with mud. Despite the claim of "free estimate" we were told it would be $150 flat fee to even come out (but would be subtracted from any service fees). He never discussed any fees with my wife, blew the mud out, it was a simple task that only took like 30 mins total, then he presented the bill and it was almost $700, with none of the costs broken down. Totally unclear pricing. Also no pricing on their website at all. We then called and got no answer. Emailed, waited days, no answer, called again, no answer. FINALLY they returned our call and claimed it was so high because we were being charged for a "package" with 1 year warranty for that single drain. We said we didnt want that and asked how much the service itself was. She literally could not tell us. She could not break down the costs for the service OR the warranty, and finally just agreed to take "$300 off for the warranty". Still no idea how much we are billed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$700
Response from De Hart Plumbing Heating & Cooling
Thank you for taking the time to reach out and tell us about your most recent experience with our company. We do offer free estimates to our customers for larger jobs however this was a service call that required us to send a certified specialist to your home ready to resolve the issue for you. We revisited the initial call with [Member Name Removed] and our customer concierge team as well as with the specialist, Jay, who visited the home. [Member Name Removed] , your concierge for this service call, discussed with [Member Name Removed] the $150 invoice minimum process and how the options are presented to all homeowners to choose what is best for them and their family. After your specialist arrived and assessed the concern, he discussed 6 options with [Member Name Removed] and her dad which included different levels of worry-free warranty that we offer with our drain cleaning services. After reviewing all options, [Member Name Removed] chose to move forward with the Economy+ option which included the one-year warranty you are referring to. The line was cleared, the area cleaned up as promised at the conclusion of service and received a 5-star review on google that has since been removed. We did identify a gap in our procedures as far as the original email request for a breakdown that came in after our initial visit for a breakdown of the invoice which has since been addressed. Due to our prices being structured as a flat rate and the way we present our customers with solutions, we do not offer an itemized invoice. When [Member Name Removed] was contacted by the office, her request was taken into consideration for the warranty to be refunded by a member of our management staff. After reviewing and consulting with another member of the team, she was able to issue the refund for the warranty in the amount of $300 and explained how the refund process would work. We value all our customers and appreciate the opportunity to service them and their families. It is our goal to provide the best possible customer experience from start to finish and feedback makes that possible.
Oziea W.
09/2022
5.0
heating & air conditioning/hvac
+ -1 more
Bruce Leatherman was real professional identified what was wrong explained it to me and fixed it. Thanks for your help
Description of Work: A/C went out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lamont W.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
It was great
Description of Work: Air conditioning
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from De Hart Plumbing Heating & Cooling
Thank you for the feedback!
Kate G.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
We received three bids to replace our aging furnace and air conditioner. We selected De Hart because: 1) best cost for the specifications, and 2) we were impressed by Larry De Hart’s professionalism in the initial consult. It took the workers 2 days to install a furnace, air conditioner, whole-house humidifier, and smart thermostat. So far, the whole system has worked well since installation.
Description of Work: Replace furnace and air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from De Hart Plumbing Heating & Cooling
NICE!!!!! I'm glad everything working out. I bet that humidifier is making a world of difference for your indoor air quality. I LOVE mine!! But really, thank you for choosing us. I truly appreciate it.
connie M.
08/2017
5.0
plumbing
+ -1 more
Chris and Thomas were perplexed by the noise but figured the problem out and fixed it. They were great and very reasonably priced. I will DeHart for any of my plumbing concerns
Description of Work: had a terrible racket in our water pipes that only happened when you turned on any sink. Didn't happen when the shower was used or the toilet was flushed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from De Hart Plumbing Heating & Cooling
Thank you for taking the time to share your experience. I'll see to it Chris and Thomas know what a great job they did at our company training this morning. Chris is actually going to take his master plumbing test next week ( we're pretty excited for him)!
Joyce B.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Chris was very professional and explained the problem very well.
Description of Work: Fix outside faucets were too hard for me to turn off. They put a new kit in and it works great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from De Hart Plumbing Heating & Cooling
Thank you for the great feedback!! Chris is not only a fantastic employee, he is actually one of my closest friends who I have known form 6th grade to now. Lawrence De Hart
Phyllis W.
05/2017
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
sean did a great job
Description of Work: air conditioner went out and they were called after hours
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from De Hart Plumbing Heating & Cooling
Taking the time to share your experience with De Hart is very important and I thank you. Sean is one of our most requested technicians. He's neat, kind, and genuinely cares about his customers. Lawrence De Hart
Kim F.
09/2016
4.0
plumbing, sewer cleaning
+ 0 more
It was fine. The valve works and does not leak. The clogged drain was cleaned and replumbed. I asked for an estimate to hook up a dishwasher, where none had been before, and clearing another line. I still have not received that estimate and it has been nearly two weeks. Not an urgent matter, so not a problem for me; this is more by way of comment and consideration. I would recommend De Hart to friends and colleagues.
Description of Work: Replace the house shutoff valve and clear a clogged kitchen drain.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Response from De Hart Plumbing Heating & Cooling
Thank you very much for sharing your experience with De Hart, your feedback is greatly appreciated from us and our communities. We did drop the ball on getting you the pricing for additional work and for that i apologize.
ANGELA S.
08/2016
5.0
drain pipe
+ -1 more
unknown
Description of Work: 140 for the on call tech to come out at 3 a.m. plus what it cost to fix the a/c. The technician was very friendly, cracking jokes, and at the same time educating me and my husband on how to fix air conditioners. Wish I could remember everything that he said. We received a military discount once everything was said and done. All together it was about $288. It was well worth it and I haven't had anymore troubles out of my a/c unit
Rating Category
Rating out of 5
Yes, I recommend this pro
Kenton G.
02/2016
5.0
plumbing
+ -1 more
De Hart plumbing did a great job. We tried to clean the sewer on multiple occasions but it just didn't work out. We ended up having to replace the entire line from under the house, out to the sewer main. They took into consideration the money I had previously spent with them trying to get the repairs/clean out to work. The were open and honest about the whole process and I would certainly recommend them for all your plumbing needs.
Description of Work: Replaced sewer line from house to main
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from De Hart Plumbing Heating & Cooling
Thank you for the great feedback!! It was most certainly a challenge fixing your sewer. I had to bring on our smallest guys just to fit in the crawl space! But everything worked out great and I'm sure its nice having the comfort knowing you no longer need to worry about having sewer issues while your son stays in the house. Thank you for your continuing business and support of De Hart Plumbing Heating & Cooling.
Gary A.
11/2015
4.0
plumbing
+ -1 more
unknown
Description of Work: The technician installed a new valve and fixtures in the shower, work was done well and the technician was very professional. I purchased a matching vanity fixture that the technician installed, however, calcium deposits clogged the new faucet and the technician could not get the calcium clog out. Left me without a bathroom vanity faucet and a recommendation that I try to return the fixture. I was later able to unclog the faucet and I installed it my self. I was still charged for the installation of the vanity faucet ($104.00) even though I had to ultimately remove the calcium clog and install it my self.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from De Hart Plumbing Heating & Cooling
[Member name removed] thank you for taking the time to share your experience with De Hart Plumbing Heating & Cooling. I'm glad to hear you were happy with Sean (the service professional). As for the faucet, yes, you were still charged for the time invested in the install. Sean was under the impression the faucet was going to be returned per conversation which is why he completely dissembled it and placed everything back into the box after installing the faucet and trying to dislodge the calcium deposit that clogged it. Calcium buildup in your water lines can be a pesky little monster that builds up throughout your homes water distribution system. Its eventually coats the walls of the pipes and water heater similar to a clogged artery. When you shut the water system down in your home it takes pressure off the deposits, sometime causing them to dislodge. Then when the water is turned back on those loose deposits rapidly shoot through the water line and sometimes clog. When the customer provides the faucet or if we do there becomes a thin line between investing time in dislodging calcium deposits (racking up a large bill for time invested) or simply returning it and starting fresh. Never the less we are happy you shared your experience and will offer a 15% discount for your next service with De Hart Plumbing Heating & Cooling, your satisfaction is my TOP priority.
Kathy W.
08/2015
5.0
plumbing
+ -1 more
IT was excellent.
Description of Work: Fixed a leak in my whirlpool tub.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from De Hart Plumbing Heating & Cooling
Thank you so much for taking the time to share your experience with us! Your feedback is truly valued, and I'll make sure "Martin" the service professional who helped you gets a lunch on me ;).
William K.
07/2015
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
Our sewer backed up in our basement (fortunately we had a water sensor that alerted us). The clog was removed by another company that we had a service contract with, but they could not do the pipe fix until several weeks out. We had De Hart look at it after a few days had gone by. They put their camera in the line and showed us a very clear image of the break in the line. They said they could fix it the same day since the pipe was collapsed and therefore fell into an emergency type of repair category (risk of clogging again). By the afternoon they had the underground utilities marked and were able to dig. The job was completed the same day, replacing the section of the 4 inch pipe that had broken with new piping, stabilizing the earth around the pipe using proper stone fill materials, and filled the hole back up. Afterward they used their camera to show us that the pipe was now completely clear from the house to where it joins the main sewer line across the street. A very reassuring end to a very prompt and professional service. And the price was very good and they were very easy to discuss the whole process with. Highly recommend !
Description of Work: Repaired major break in the main sewer line from house to street, including camera inspections before and after fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from De Hart Plumbing Heating & Cooling
I'm very happy you took the time to review us, its truly appreciated! Everything come together so well and I knew your issue was very important because of the risk of secondary damage to your home. We shuffled some calls around, made you priority and got working. Again THANK YOU!!
Greg E.
04/2015
2.0
plumbing
+ -1 more
I called these guys for an emergency plumbing issue that I was having. I called around 10pm on a Saturday night and as I sit here writing this Sunday night at 9pm I still haven't gotten a call back!! If you are going to advertise 24/7 Emergency service at least have the courtesy to call someone back! Thankfully I was able to get H&H plumbing to come out and help me out.
Description of Work: Nothing at all, that is the problem!
Rating Category
Rating out of 5
responsiveness
2.0
Response from De Hart Plumbing Heating & Cooling
Our on call tech was leaded with emergence calls this weekend. We checked our records and data usage for the on call phone and cant find a voicemail with your name or one we didn't call back. Truly sorry for the situation but its save to assume we must of had some type of connectivity issue.
Peggy S.
02/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Replaced a copper pipe and gave us advice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from De Hart Plumbing Heating & Cooling
Thank you for the review!!
Kim S.
06/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Replaced the compressor on our AC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from De Hart Plumbing Heating & Cooling
Thank you so much for the kind review!! It helps our business grow!!
Madeline R.
06/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Replaced plumbing on a small rental. Put in sink and toilet in bath and sink in kitchen. They were very professional and personable!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from De Hart Plumbing Heating & Cooling
[member name removed]. Thank you for taking the time to review us it’s much appreciated! Every review makes the world of difference to our business and helps up glow.
Kelli C.
02/2014
5.0
plumbing
+ -1 more
He did a good job. Very courteous. Seemed very knowledgeable. Even though we have hard water because we are on a well, he didn't try to sell me a water softner or any additional items. The only criticism is that I didn't receive a copy of the paid invoice. I should have asked but didn't think about it until he left. I did mark him down on punctuality and that was simply because he did get lost and we do live out in the country. So, I am sure if we need him again, he will be punctual.
Description of Work: Installed a new faucet. Fixed a toilet that would not stop running. Checked kitchen sink and advised how to keep the drain clean. Provided information about draining the water heater and showed how to do it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Response from De Hart Plumbing Heating & Cooling
We will send you the invoice ASAP. My Apologies for not giving it to you while i was at your house. And yes your home was far outside of our service range (30 Mile Radius from the center of Manhattan KS) and in an area i was very unfamiliar with. I got lost :( .But Keep in mind we did not charge you any extra for travel expenses. Your first hour rate was $85 when we normally would have charged $125 for the additional travel time. We really appreciate your business and will certainly be on time next time.
michele S.
02/2014
5.0
plumbing
+ -1 more
Lawrence is a great plumber. He did a great job fast!
Description of Work: He replaced old plumbing material in my crawl space that leaked due to being worn out and old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Andrew T.
02/2014
5.0
drain cleaning, plumbing
+ 0 more
I was very pleased with the service. I called them early in the morning. The office asked a few diagnostic questions to make sure that it wasn't something I could clear myself so I didn't spend money I didn't have to. They scheduled me for an early afternoon appointment. The plumber was very polite and knowledgeable. Very easy to deal with. He got right to work and fixed the issue. The clog was nearly 60' down the drain pipe so it took him a little bit to clear it. I would definitely use him again.
Description of Work: He was able to clear a kitchen clog that was down about 60' from the drain in the sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Anna M.
11/2013
5.0
plumbing
+ -1 more
very professional! prompt and fast service!
Description of Work: he fixed the leak of my water pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from De Hart Plumbing Heating & Cooling
Thank you very much for the kind review! I hope all went well and the construction company got everything back in order for your husband's return :).
Jennifer A.
10/2013
5.0
plumbing
+ -1 more
If you are looking for a plumber in manhattan De Hart plumbing is perfect. Knowledgable, experienced, timely, and affordable. Offers great advice to prevent problems to the future. Keeps things tidy and doesn't leave a mess like a lot of others. I would give him two thumbs up and 5 stars!
Description of Work: Knowledgable, experienced, timely, and affordable
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from De Hart Plumbing Heating & Cooling
It was my pleasure! I'm sure you're very happy to have the kitchen back in order for the holidays. Thank you for the review
marcy S.
03/2013
5.0
plumbing
+ -1 more
brought all equipment well stocked to perform work
Description of Work: Had a runny toilet. Called several companys no one could come over. Lawrence was easily accesible. He was very professional and also gave me an estimate for future work next week. Knowledgeable and very confident.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Blaine M.
02/2013
5.0
plumbing
+ -1 more
The gentleman that came out was fantastic. I needed him last minute and he didn't hesitate. He did his job and went above and beyond my expectations. When he found the plumbing issues he walked me around and showed me what needed fixed and explained everything before I gave him the okay to proceed. I would recommend this company to anyone and I do plan on using De Hart Plumbing again in the future.
Description of Work: I had water leaks and plumbing issues on my mobile home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nancy B.
02/2013
5.0
drain cleaning, plumbing
+ 0 more
He's very polite and explains the costs and needed work in advance. Mr. De Hart did a wonderful job and we're still very pleased with the work.
Description of Work: A previously purchased bathtub/shower unit was installed, along with some of the connecting plumbing leading up to it. He also replaced some pipes in our laundry room to correct a problem that had existed since the house was built -- no more overflows in the basement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Dryer Vent Cleaning,
Natural Gas Lines,
Air Duct Cleaning,
Water Filtration and Softening,
Water Heaters
FAQ
De Hart Plumbing Heating & Cooling is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
De Hart Plumbing Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, De Hart Plumbing Heating & Cooling offers eco-friendly accreditations.
No, De Hart Plumbing Heating & Cooling does not offer a senior discount.
Yes, De Hart Plumbing Heating & Cooling offers emergency services.
Yes, De Hart Plumbing Heating & Cooling offers warranties.
De Hart Plumbing Heating & Cooling offers the following services: We will handle all your plumbing, furnace, air conditioning, duct cleaning, sewer and drain cleaning needs, no matter the problem large or small.