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Stranger Creek Pools

Pool Sales Construction and Installation, Pool and Spa Service

About us

Additional email - vera@strangercreekpools.com.

Business highlights

19 years of trusted experience

Services we offer

Residential & commercial iron railing & fencing, new construction, decorative concrete walks, patios, driveways & hauling.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Showing 1-2 of 2 reviews

Jon H.
07/2020
1.0
swimming pools
  + -1 more
I worked for this company for a month or so. The owner Steve was very kind to me, however that all changed. One of their employees was training me on hitching a compressor to my boss’s truck and he broke my pinky. I went to my boss Carl IMMEDIATELY after it happened and told him I thought it was broken and continued working. I went to the hospital the next morning as I had woken up and it was swollen and purple. My boss told me I’d be covered under workers comp so I got x-rays and found out it was indeed broken. I sent the bill to Steve and went to back to work the following day. Maybe a week or so later I had to stop my employment so my wife could pursue an opportunity that was more financially suitable for our family and he denied my workers compensation and I got a bill from Olathe medical center for $425.
Description of Work: I was in training on how to build pools

Rating CategoryRating out of 5
quality
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from Stranger Creek Pools
It’s disappointing when former employees post negative comments. Truth is this person worked for us for a very short time and never a full week due to personal challenges requiring multiple days off. The first week he worked two days, the second week he worked 3 1/2 days, leaving early and taking a day off. The third week he worked 4 days plus taking off early one of those 4 days and the last week he worked one day and quit. On the day in question this individual was distracted all day by multiple domestic phone calls and while assisting a long term employee to connect a towable compressor this individual kept his hand on the trailer hitch ball as the unit was being lowered on the hitch and it caught his finger causing a micro fracture. He asked if we had workman’s compensation to cover the medical aspects of the accident and I advised we did, that it was administered by the Lawrence Memorial Hospital. That they would also conduct a drug test in accordance with the established Workman’s Compensation insurance requirements. However this individual without consulting the Company, and in violation of company policy, went to the Olathe Medical Center for treatment, an out of network facility in violation of both Company policy and the Workman’s Compensation insurance policy requirements including the required drug test. Further he incurred an emergency room bill of $1,930.00, never forwarding any paperwork to the Company and it wasn’t until the Olathe Medical Center called and advised of the outstanding billing were we aware of the charges. As he failed to follow protocol the Company paid the charges out of pocket as he had violated Workman’s Compensation requirements. The Company wasn’t made aware of this additional charge of $425.00 until this individual began publishing negative comments on multiple platforms. He never called nor forwarded the invoicing to the Company. After we made inquiring calls we discovered it was for the physician’s billing and we as well, paid that billing.

Dan G.
04/2011
5.0
pool cleaners
  + -1 more
Coldn't have gone smoother if I had scripted it. From this customers' perspective, it was the most pleasant experience with a service provider. Professional, responsive and respectful crews, thoughtful on clean up of work areas during and after construction. Mr and Mrs King operate a great organization.
Description of Work: Stranger Creek Pools installed a gunite in-ground pool at our home in Lawrence, KS. The project was conducted in conjunction with a landscape and deck construction project as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

    Contact information

    PO BOX 58, Linwood, KS 66052

    www.strangercreekpools.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool Sales Construction and Installation,
    Pool and Spa Service

    FAQ

    Stranger Creek Pools is currently rated 3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Stranger Creek Pools accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Stranger Creek Pools offers free project estimates.
    No, Stranger Creek Pools does not offer eco-friendly accreditations.
    No, Stranger Creek Pools does not offer a senior discount.
    No, Stranger Creek Pools does not offer emergency services.
    Yes, Stranger Creek Pools offers warranties.
    Stranger Creek Pools offers the following services: Residential & commercial iron railing & fencing, new construction, decorative concrete walks, patios, driveways & hauling.

    Contact information

    PO BOX 58, Linwood, KS 66052

    www.strangercreekpools.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM