Gary was quick to respond and had it fixed that day. The service was fast and professional. He ensured I got my car out first so that, no matter what, I could make it to work. We'll be calling again for any future repairs or when it comes time for a new door!
Description of Work: A tension cable snapped on our garage door. One car was trapped outside, the other inside, with the door partway open and immobile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105.13
Premal K.
05/2017
5.0
garage doors
 + -1 more
Very pleased with the service. The sales rep was on time, professional and offered pro and cons to different options / units
Description of Work: Got new garage openers and overall maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Mark C.
03/2017
5.0
garage doors
 + -1 more
Great! Good communication, timely service, easy to work with.
Description of Work: Garage door opener replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Rick C.
01/2017
5.0
garage doors
 + -1 more
It was fast, efficient and works great. I will call them when I am ready to place an opener on the other garage door.
Description of Work: Garage door opener controlled both doors. I had them remove it and re-position for one door only, leaving the other to be used manually. The guys who did the work were great and they stayed within the estimate they had provided earlier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Donald K.
11/2016
5.0
garage doors
 + -1 more
I wanted a Clopay garage door that matched the other doors so I did a convient online price/ order form on the Home Depot websight for a specific door and extras, with and without installation, to use as a price comparison. I gave this to Gary when came to give his bid and he was able to beat Home Depot's price for the same door and similar opener installed. I also got an extra remote, bottom rubber seals and step plates installed on the other older doors. The workers were very professional and did high quality work. I am very pleased.
Description of Work: Needed to replace an old, broken garage door and opener and haul off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,306
Craig W.
03/2016
5.0
garage doors
 + -1 more
We needed a new garage door as the one we had was builder grade and breaking. After a calling and meeting with couple of different providers, Gary was the one that was the most personable and the most reasonably priced. He was very easy to work with, and he thoroughly informed me as to his process and what to expect. The install was done in about 3 hours, and the new garage door looks great. I can't find anything wrong with the workmanship, and everything looks professional. I am so glad that we went with The Overhead Door Guy.
Description of Work: Replace a garage door with a new steel, insulated door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,528
Bradley W.
02/2016
5.0
garage doors, doors
 + 0 more
Called Gary, and he answered right away. Our garage door opener had stopped working. Our family uses this as our main entrance and I had some security concerns with having to disconnect the opener so the door would function. Gary let me know he could get us worked it promptly. I had done some reading in the past and new i wanted a door that integrated with My Q so it would work with our home automation. Gary can install any opener, but by default installs the Genie brand. Gary was very candid about pricing, competition, and the different brands and options. He called his supplier and quickly got me a price on the brand and product I needed. The install went without a hitch, the gentleman were very nice, worked fast, and did a great job. Their price was competitive and the opener has been working well.
Description of Work: Installed a new wi-fi enabled Liftmaster garage door opener to replace our non-functioning one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Jo Ellen S.
12/2015
5.0
garage doors
 + -1 more
Our 47 year old garage door finally broke right before Thanksgiving. Gary was the only one who promptly returned our phone call, and came to our house the day after Thanksgiving. Since we ordered a custom door, we had to wait 3 weeks for it to be built and delivered. The installers showed up with our door during the first snowfall of the season and had all the work done within 4 hours! They were professional and courteous and completely cleaned up their work area, taking the old garage door with them. I would never hesitate to recommend this company, and will definitely use them again!!
Description of Work: Replaced a garage door that had broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,368
Response from Royal Garage Door Inc
Thank you so much for the great review! We are glad that we were able to help!
William S.
12/2015
5.0
garage doors
 + -1 more
Ted and Jeff arrived on time. Both were very professional and detailed guys. They also had a great wit and knew how to make things fun. They installed an 8x7 Clopay insulated garage door in a low overhang situation. To say space was a factor is an understatement. The old garage door was not installed correctly and was literally being torn apart at the seams. During the installation they had to put together a few new ways to attach springs and guide lines. They also had to overcome a guide rail cemented to the floor. The installation went perfectly and was done quickly and cleanly. I was really pleased with all of their work and would highly recommend them!
Description of Work: Installed 8x7 insulated Clopay Garage Door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$620
Everett B.
12/2015
5.0
garage doors
 + -1 more
These guys installed an opener in my difficult garage. My house came without openers when I purchased it, I'm unsure if it's ever had them due to the low-headroom situation. They came in about $250 less than the other 3 bids I got due to the fact that they were willing to use an innovative product called Super Sneaky to eliminate converting to a low-headroom track. The super-compact, belt-driven ($40 more than chain) Genie opener they installed is quieter than I thought possible which is important due to 2.5 bedrooms being above the garage! I can't wait to have them do the same install on my other garage bay in the spring.
Description of Work: Installed a Compact Genie opener in a low-headroom garage which probably never had an opener since being built in the 70's. They utilized an innovative bracket called the Super Sneaky.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Brad H.
09/2015
5.0
doors, garage doors
 + 0 more
I called about 7:45 AM and was told that they could have a service person out to replace our torsion spring by noon, but probably more like 10:00 or 10:30. I was shocked (and glad!) that they could get someone out so quickly, so I made arrangements to work from home in the morning. Noon came and went without even a call, so I called them back at 12:30 and they said it would still be another hour or so before they could get there. I couldn't wait that long, plus the amount of time it would take to complete the repair, before going to the office so I had to reschedule for later that afternoon when someone would be home. They arrived on time for the re-scheduled appointment, but I had already wasted my entire morning waiting for them. I know schedules change and jobs take longer than planned, but a call from them as soon as they knew they were going to be late would have been nice and would have let me re-schedule my day. The service man that came to the house, Ted, was very polite and nice. He got right to work, completed the job, and left no sign of his having been there. The door works perfectly now. I realize I spent most of this space talking about my one complaint, but we really were very satisfied with this company and will use them again in the future, if needed.
Description of Work: Replaced 2 torsion springs on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Jan S.
07/2015
5.0
doors, garage doors
 + 0 more
Very well-no problems excellent service.
Description of Work: Took out old doors and installed 2 new doors with openers. Also installed new keypad.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Mona H.
07/2015
5.0
garage doors
 + -1 more
The service was very prompt, professional and complete. I am very satisfied with the results. The garage door works better than it ever has.
Description of Work: Put in new motor and finger pad for old garage door that would not open..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Deborah S.
06/2015
5.0
doors, garage doors
 + 0 more
. Our garage door was not working smoothly because a wheel had come out of the track. When the provider arrived he inspected the door carefully and was able to diagnose the problem with the mechanism. He also noticed that a number of screws were loose. He tightened the screws and replaced a part . The garage door was much quieter after this repair. He did not leave until he was certain that the door had been repaired and that there were not other problems.
Description of Work: fixed a problem with our garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Jennifer F.
05/2015
5.0
garage doors
 + -1 more
Gary was great! he was able to come by the same day I contacted him. His price was what he quoted me. He was friendly and professional. I was very happy with the service.
Description of Work: Reprogrammed keypad for garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Marcie M.
04/2015
5.0
garage doors
 + -1 more
I purchased the garage door opener prior to installation after asking him a lot of questions regarding what brand/type or opener to buy. He was really fast installing the new opener. He also programmed my homelink in my car to work with the opener and gave a lot of helpful information about my new opener. I will definitely be using OHDG in the future and when I need new garage doors.
Description of Work: Installed new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brent M.
04/2015
5.0
garage doors
 + -1 more
I've called Gary several times over the years and he is always easy to work with. He always responds quickly to calls and will do everything he can to make the needed repairs the day I call. He always calls to let me know if he is on his way or if he's running late. His prices are very fair. I would highly recommend his company.
Description of Work: Repaired several support brackets that tore lose from the ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
Sylvia D.
03/2015
5.0
garage doors
 + -1 more
I just remember the price as surprisingly low and I would use them again in the future.
Description of Work: For garage door repair, I used Overhead Door. It was an emergency. They had to replace both springs because the door would not lock down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brent M.
08/2014
5.0
garage doors
 + -1 more
Great, Gary answered my initial call quickly and professionally. He said he could come out later that day and would give me a call when he was available. Gary called and arrived within 20 minutes ofhis call. They went right to work and fixed everything in less time than it would have taken me to go purchase the needed parts. I plan to call them anytime time I need work done on our garage doors.
Description of Work: One of the support brackets for the rail broke and the support bracket on the other side was also damaged. They replaced both support brackets. They also inspected both garage doors for any other issues and lubericated all moving parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sue H.
06/2014
5.0
garage doors
 + -1 more
The company responded to my request to replace a broken spring, and arrived within four hours the same day. We received a call before the technician arrived. Eric Metsinger, the technician, was courteous and professional. He replaced broken springs, and tuned up the door
Description of Work: . Replaced a broken spring, and "tuned up" the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231
Lenore H.
04/2014
5.0
garage doors
 + -1 more
I called 'The Overhead Door Guy' and he answered right away. He told me when he would be there (the same day!) and called right before he came to my home. He was professional and courteous. He had the springs he needed in his truck. His price beat most of the others listed on 'Angie's List' . I was very impressed with the service! I will definitely use him again and recommend him to others.
Description of Work: Garage Door Spring Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lisa L.
01/2014
5.0
garage doors
 + -1 more
Was very pleased with everything across the board! Gary was extremely professional, quick to respond for an estimate (measured and got back with estimate within 24 hours) and was also able to quickly get the new door installed (1 day later). I priced with 4 well qualified vendors and The Overhead Door Guy was the most reasonable.
Description of Work: Double Car Garage Door Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele P.
11/2013
5.0
garage doors
 + -1 more
I called the Overhead Door Guy because I ran into the bottom panel of my garage door with my car. The door was bowed out and the panel was overlapping the panel above. I asked for a quote to replace the bottom panel. Gary was able to adjust the panel and work the overlapping section so that it didn't overlap. This was a great fix and only needs a little paint touch up. Much better than paying the cost of a new panel. I appreciated his honesty in fixing the problem and not just telling me that it had to be replaced! He also looked at my other garage door that hadn't been operating for quite sometime. He quickly figured out that the garage door opener needed to be rebooted by unplugging it. The opener now works. He also told me that the opener may have a lifetime warrenty. I really appreciated all his help! I will definitely call them and recommend them for any future garage door needs.
Description of Work: Made a small adjustment to the panel on my garage door and fixed the gap as well as get my other garage door to work again.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary P.
10/2013
5.0
garage doors
 + -1 more
We got a lot of water in the garage, but he worked in the middle of the storm. He came out at 11pm at night. He did all the work and it was very reasonable. He didn't charge anything extra for coming in the middle of the night. If it wasn't for them I would have really had a problem. They knew what they were doing, could take care of an older situation. They were honest, did good work, and were very quick.
Description of Work: He replaced a cable for one side of the garage. It is a older garage so he was familiar with how to repair it. Recently, someone who works for him came out during a really bad rainstorm when we had practically horizontal rain. The cable broke on the other side so that is why he came out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric S.
07/2013
5.0
garage doors
 + -1 more
Gary and Eric were great! Gary promptly provided me an estimate shortly after calling home earlier in the day. I looked at several competitors with the same or similar products and Gary provided the best price and was much more informative about the process as he is not just the salesman but the owner and installer. The install was smooth taking just a few hours. During the install Gary showed me all the features of the openers I had purchased (Lift Master 850). My house looks great, the wife is happy, the openers are the quietest I have ever heard, and I can close them remotely. If I ever need doors again I will use the The Overhead Door Guy.
Description of Work: New garage doors and openers.
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Service Categories
Garage Doors,
Doors,
Stucco
FAQ
Royal Garage Door Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Royal Garage Door Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Royal Garage Door Inc offers free project estimates.
Yes, Royal Garage Door Inc offers eco-friendly accreditations.
No, Royal Garage Door Inc does not offer a senior discount.
Yes, Royal Garage Door Inc offers emergency services.
No, Royal Garage Door Inc does not offer warranties.
Royal Garage Door Inc offers the following services: Repair, replacement, sales & installation of garage doors and garage door openers, and entry doors.