Mr. Handyman of NE Johnson County

VERY UNPROFESSIONAL and LEFT JOB INCOMPLETE Hired Mr. Handyman to apply self-leveling compound to my living room sub-floor which is concrete. This was needed to apply laminate flooring since the sub-floor had many dips and low spots. The first time out only one person was sent. They mixed one bucket, poured the compound and went back to mixing the next batch. After the floor was about 3/4 done I was notified he had run out of product and was going to Home Depot to purchase more. Meanwhile the floor was setting up. After the floor had dried the next day, I noticed lots of high and low spots between where each bucket was poured and tried getting a hold of Mr.Handyman which was unsuccessful. After leaving bad feedback from an emailed survey, Mr. Handyman sent someone to look at the floor. I was told the first person sent out had never done something like this before and that they would send the "flooring" guy this time. This time two people were sent and the product was poured and squeegeed. This caused the product to dry much quicker and the flooring expert spent all day trying to scrap the high spots down. Once dried the floor was still not flat and I spent the next few weeks trying to get Mr.Handyman to look at the floor. Finally when someone was sent, I explained that the manufacturer requires the floor to be level within 9/16" over 10ft. It was explained to me that it wasn't possible to achieve a flat floor and he demonstrated how a 3/4" block wouldn't fit between a straight edge and the gaps in the floor. He told me just to lay my floor "bud" and that putting furniture over the laminate flooring would solve all my unevenness. Now I am left with a sub-floor that still cannot have laminate flooring laid as it would be against manufacturer recommendations and void the warranty. PLEASE DO NOT HIRE!

Showed up right on time, worked fast and efficiently, did a great job.

Connected with this service through HomeAdvisor. Very good first experience and will definitely use them again. Excellent customer service from office staff during the first and two subsequent conversations. I received what turned out to be an accurate cost estimate (range) on the phone based upon my description of the job. The technician was professional in appearance and performance. He arrived exactly during the scheduled time, quickly assessed the problem and work which needed to be done and the quality of workmanship was excellent. I like that the technician was an employee, not a subcontractor. After completing the scheduled job I also asked for an estimate on a second job which I received via email later the same day with the labor and material costs clearly spelled out. I expect to schedule that job within the next month.

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Marc and Jamie were very informative and patient. They explained in detail the work they recommended. They completed the jobs as scheduled and as promised. They completed the repairs exactly as they had stated, and corrected the problem to my great satisfaction. I highly recommend them for whatever work you need done.

Did a great job tearing down the old fence & putting up the new fence. The installer, Mark was a professional & a gentleman. Mr. Handyman is a good company for projects you can't or don't want to do yourself.

The craftsman, Pete, was proficient and efficient. Excellent customer service skills. The result of his work was exceptional. Would not hesitate to use this service again.

on time and efficiently delivered what they said they would.

Mr Handyman had a team of workers, so when an issue arose with my cabinet install and we need an electrician, it was quickly resolved. They were punctual and clean. Cabinets look great and I couldn't be happier with the job they did.

Ron kept me informed of all the different issues involved with the repair project. I will utilize his talents again.

They handled everything in a professional way. were courteous and I will call them again.

Most over price handyman service I have ever used. I would recommend calling the police as they hold you up without a gun! If you ever use them I really feel sorry for you!

Nice people and pretty professional but brought my shutters back and installed them while very tacky from polyurethane. Said they couldn't be smoothed out anymore with sanding. Do not look much better than before the refinish

very professional, incredibly quick service. Reasonably priced.

Great experience.

We had a problem with the work, but they fixed it.

I was told the work is done and charged the bill but after 3 days the problem returned again.Mr handyman said they will look into it but haven not heard back yet.

SHowed up on time and was honest.

Replacing two bath exhaust fans is a much bigger job than Mr. Handyman led me to believe. When I first talk to the owner on the phone he said most likely they would not need to go in the attic and if I already had the fans it would take 1 to 1.5 hours. I said they probably will need to go into the attic to get the old brace out. I did not think about installing a new brace but he had to. Anyway it took a little over 3 hours and some of that was somewhat impacted by two layers of sheet rock on the ceilings. It is possible that another style of fan could have been installed faster, but I bought two different brands so the installer could pick. He had no preference. Anyway the installer worked hard and fast, but it was a big job. Boy am I glad I did not try to install them myself. We now have very quiet fans but a mess to clean up in the bathrooms which I expected all along.