Champion Windows and Home Exteriors of Kansas City

It was exellent job!

Great, would recommend.

It went well,I have no complaints.

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I would use them in the future.

Went great, no problems

I would highly recommend them.

This was great.

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I would use them again.

Perfectly installed

Perfect Very professional

Great - no problems

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No work awarded to Champion. They couldn't even follow-up to an appt.

Visited the showroom and told them I needed a new door and they showed me their product. I got to see the product and look it over, talked with the salesperson and decided to sign a contract and make a down payment. The next week someone came out to measure and three weeks later the door was ready to be installed. I was responsible for removing the window treatments and moving furniture out of the way. The installer laid a tarp on the floor before beginning the work. After the install, it was found that the key lock would not work and, on both the inside and outside door handles, the finish was scraped off on a couple of spots. The installer said I would need to call the office to let them know of the problem. I called and informed them and a week and a half later they called and said they had the replacement door handle. The handle was replaced and everything now works. Nice door and looks great.

They were very courteous and helpful when we visited the showroom. We signed a contract and put down a deposit that day, and they said it would take several weeks for the windows to be manufactured and delivered. The windows actually came much earlier than expected and the work was scheduled within a week of that time. The installers were a father and son team that were very friendly and conscientious in their work. They did an excellent job on the installation and we are very pleased with the windows and the final outcome.

Company Representative scheduled in-home visit to sell benefits of Champion windows and provide estimate for circle top window and 8 other windows. Decided to only fix existing problem window (circle top), rather than all 9. Provided 20% down payment once signed contract for work. Estimated a 6-8 week lead time for manufacturing and delivering window. I followed-up when I hadn't been contacted to schedule the install after six and eight weeks. The window was delivered to the store after 9 weeks and was scheduled for install the following day. Everything went smoothly with the install and the window looks good and does not leak. Overall, we are happy with the quality of the window and the estimate/install processes. The price was significantly less than three other estimates that we received, yet we don't feel we sacrificed quality for a lower price.

Overall, it was a good experience. We ultimately chose another company, but their personnel were knowledgeable and pleasant to work with. On windows, it appears that a lot of it is simply who you are most comfortable with. Champion has competitive prices and a great guarantee.

Thought the estimate was too high, even with their discounts.

THE PRICE WAS REASONABLE. THEY WERE VERY PROFESSIONAL, FROM THE PEOPLE IN THE OFFICE TO THE CREW WHO DID THE WORK. THEY WERE VERY CONCERNED WITH GOOD CUSTOMER SERVICE & THEY REALLY WORKED OUT WELL. I'M VERY PLEASED WITH THE PRODUCT & EXPECT MY HEAT BILL TO GO DOWN THIS WINTER.

OUR WINDOWS HAVE BEEN LEAKING AND IT IS RUINING THE WINDOW SILLS. I'VE CALLED TO ASK THEM ABOUT IT AND THEY TRIED TELLING US THAT THE MOISTURE PROBLEM WAS BECAUSE OF OUR HUMIDIFIER, NOT DUE TO A PROBLEM WITH THEIR WINDOWS LEAKING. THEY OFFER TO COME BACK OUT ONLY IF WE PAY THEM $75. I EVEN LET THEM KNOW THAT I WILL PAY THE $75, BUT THEY HAVE NOT CALLED BACK TO SCHEDULE AN APPOINTMENT AND IT HAS BEEN OVER TWO WEEKS.

VERY HIGH QUALITY REPLACEMENT WINDOWS. VERY EXPENSIVE THOUGH.