Champion Window Company of Kansas City, LLC

First the salesman lied about the windows. I called Champion about outside noise. the salesman Mike came to my house and I took him to 3 rooms and he heard the outside noise when standing in front of the windows. I had triple pane windows he said that the windows were not good and that with Champion windows I would barely hear any noise. I had 2 windows side by side and he said that if I get a slider that it would also reduce the noise. He gave me a price of over $5,000.00 for three windows. I said that if the windows would reduce the noise to that level then put them in. After the windows were installed the noise level was worst that before the windows were installed. I have been trying to get my money back since January 2024 it is now December 2024. They keep saying that they are sorry about this but they have not gave me my money back. I am a senior citizen and do not have money to give this company and not get what was promised . Do not do buy windows from this company.

My sales rep, Davis Hesdorff, was absolutely wonderful to deal with. He explained everything to me in language I understood & answered all my questions. He took the time I needed to understand the process, price & procedure. Would HIGHLY recommend him & Champion Windows

I am still waiting on completion as the doors have yet to arrive or be installed. Plastic windows but they seem to be fine.

Windows are beautiful . Great job.

No pressure to replace all windows at once.

Cx did not want to provide feedback.

One of my windows has leaked for over 2 years and tried to get them to fix problem no solution can't get return phone call. Customer service is horrendous . Next call is to BBB and tv station for call for action. Fed up

Installation was impressive. They were done in 2 hours and kept everything clean. They even moved everything and put it back including hanging the blinds back up.

So far so good installation to start in January

The installers were courteous and professional. The only problem is one of the windows was delivered defective. The company quickly promised to repair it but so far has not even scheduled a repair. I don't mind if its weeks/months out, but I do want to be on the schedule. Otherwise it seems like once they had our money, they stopped caring.

Initially I had problems with the salesperson (unreturned phone calls, no show for an appt) but once the mgr took over my acct things ran smoothly.

Champion did a FABULOUS job installing our vinyl siding on our house. The crew was hardworking and very friendly. They were very detailed and did a very nice job.

Very professional. Work done on time

Champion windows did a awesome job for me . Custon windows made to order, and installed same day plus a storm door. i would call them asap if need a Sunroom or new windows. Contact Howard at 913 702 2277 . Military Discount, Great Service. Russ . US.ARMY RETIRED.

Did a great job on the install, was easy to work with and finished product is great so far. The installer went out of his way to ensure the work was done in one day, despite the heat and humidity.

efficient and knowledgeable. My windows look great!

Very receptive to the smaller projects. Another company wouldn't consider my job because it was too small for them.

They were prompt and courteous

Ok

Easy to work with. Great job,

I would rate them a 6 if possible. The house looks amazing and the windows are perfect.

I'm happy with it. Looks good.