Anthony Plumbing, Heating & Cooling

No doubt - if you want the job done right - call Anthony! I called Anthony because of the good rating on Angies list. A service tech (Larry) arrived at my house that day, in fact they called me back and he was able to get to me in less than 2 hours. More impressive than showing up quickly was the service tech that showed up to fix my hot water heater issue. Upon looking at it for less than 30 seconds, Larry showed and explained what had happened in terms I could understand. He further explained various options (tankless hot water heaters, replacment of the 50 gallon unit) with the needed Thermal expansion tank (to prevent this from happing again). To be honest I was SHOCKED at the replacment cost... $1500 bones for a hot water heat --- OUCH!!! The hot water heater replacement was $1297 and the needed Thermal expansion was $287. Larry gave me such confidence in him just by simply explaining everything I had total confidence that this would be done right. So I said to heck with it - I'm not shopping around lets just get this done - He had it installed in a matter of 2-3 hours. While he was installing it I was feeling sick to my stomach at how much this cost so I quick shopped around (even though it was to late) to use someone else (as the work had begun). I googled Home Depot and linked to their hot water service parnter, AB May and they quoted me $1354 ($50 higher than Anthony) for just the hot water heater installed (take away the old one). So after that I was feeling pretty good because with the Thermal Expansion unit I had put in also, the cost was actually cheaper. I am sure I could have tackled the job this weekend with my Dad (who knows how to do this kind of work) and saved $400 to $500 but we would have been working on it ALL DAY and trying to figure out where to take the old one. Plus with all the sodering/connecting of pipe, making sure it was done right etc etc... It was worth it to have an expert do it. I can say this after dealing with 5-10 contractors/service folks - Larry was a MASTER OF HIS CRAFT. I knew he if ran into any issues during the install, he would know how to work around it. A company that does contracting work on your house is ONLY as good as their people and this guy was an expert. I can say it was much easier paying out $1525 because of the expert work done here. This is the only company I will call or use in the future because I have had nitwit, fly by night jack of all trades types do work for me before --- it's not worth highering someone who you can't be 100% sure about.

Everything about the experience was excellent--other than the price. The plumber was knowledgeable, personable and worked efficiently. He answered questions thoroughly and was not defensive. The entire process of replacing the the faucet took under 2 hours so this seems like a high hourly wage. We will use them again when we have complex plumbing work but not for more simple things where a "handy man" will do.

The young lady on the phone was super friendly and was able to find me an opening later the same day. The technician (Steve) arrived right on time, so no waiting around. He listened to our problems and was able to make a number of minor adjustments to our system that will definitely help. He also took the time to educate me on some of the system workings that will help going forward. The best part, it was cheap, thanks in part to the Angie's List coupon!

I had used Anthony for HVAC but not plumbing. They were equally as good! GREAT price, courtesy installer and reminder calls, and awesome toilets! Another great experience with APHC, can't recommend them highly enough.

See the story above.

I have used APHC for semi-annual service, and always had very professional service. Last summer we had a problem with our 6 year old AC (installed by another company before we owned the house.) So we decided to replace the coils and 80% in-efficient (pun intended) 15 year old furnace before it became an emergency. An Anthony tech came out and looked at our system and said he wasn't sure the coils actually needed to be replaced. He wrote me up a bid, then said he would send someone to use a "sniffer" and check on the coils. They told me my coils were actually fine, that the system was probably low on refrigerant when it was installed. (saved me $900!) I ended up installing a 96% efficient furnace and an upgraded humidifier, and didn't have to pay for something I didn't really need. That doesn't happen often! The techs were knowledgeable,friendly, and professional. They laid tarps everywhere they walked to protect my flooring, and were very tide in general. They explained maintenance and use of the new system and informed me of my warranty. I give my HIGHEST recommendation to Anthony and their professional and honest installers. THANK YOU!!

I called based on the reviews listed on angieslist. I have a bedroom with very little air coming through the vents. All other vents in the home have air coming through. I called to make an appointment and was able to get one scheduled the next day. Gary was the tech that came to my home. He arrived on time, was very polite, knowledgable, and professional. He was able to reconnect the supply boot to the duct, reconnected two return end caps and sealed, and used foil tape to partially reseal coil. He was very honest about the work that needed to be done and since my unit is older he gave me suggestions on the duct work and catch tray that might need to be replaced in the future. He then went around the home to ensure that the air supply was distributing evenly. I appreciate his assistance and will be recommending Anthony's Plumbing, Heating, and Cooling to everyone and Gary. Thank you!

The technician was on-time, very polite, and through!

We have had them over a couple of times before. they always seem to do a good job. They are well recommended, do background checks on their employees and always stay to finish the job.

It went well. I found them on Angie's List. I wanted one company I could deal with. The more I deal with them the more I like them.

They were professional and cleaned the unit as well as checking it. The did a good job!

They are a good bunch, they come out when you call them usually the same day. they dont try to find other things that are wrong they fix what they say and that's all. they could of sold me a thermal couple I was perfectly willing to think that was what was wrong but the guy lit the pilot light and said its good.

Anthony gets a complete thumbs down from me.

Installation went great. The installer (Harold) was all by himself but was able to get the entire job done with very little help from me. I did help fish one wire for the upstairs thermostat; but, my part was pretty minor and didn't take more than five minutes. The estimator had mis-measured one of the duct diameters so Harold had the wrong size damper for one of the ducts. He called the company and within an hour someone brought out the proper size damper. Harold was very professional, friendly and courteous.

The quote he gave me was awful lot of money. They did a good job. The person they sent out had disconnected and connected it perfectly. I then got another quote which was much higher and I used Anthony again because I knew the guy had done a good job disconnecting it. I first thought that their price was sky high but then I discovered that their price was right. The job required a small person because they had to crawl out of the window up on the flat roof and then on the top roof. The air conditioner is on the third roof. The guy who came had done this kind of job before. He had to use a ladder from the second floor to go up to the third roof. He knew exactly what he was doing. When he disconnected he had a red gadget which he said that had to be plugged back into the electric connection. They told me how much it would cost before they did the job and they told me that I need to pay only that much. They stuck to their quote and did not charge me anything extra. Their prices were average but the person was very knowledgeable and knew exactly how to get there. He had to disconnect both the electricity and the Freon lines. Since the air conditioner was so old he had to disconnect the Freon lines. Other might have asked me to buy a new one, but he was not like that. I would rate them high. My regular air conditioner company does not even do this kind of job.

The tech came the same evening I called and completed the work that evening. He identified the problem as a corroded wire that had shorted out the computer board. He patched the wire and replaced the board. After the work was done, I was not convinced the board was bad and called them back to check this out. They were very professional when I challenged their integrity and sent another tech over to confirm that the work was done properly.

I had to reset the toilet in the upstairs bathroom, due to a painting project. After resetting the toilet on a Friday night, my wife and I left town for the weekend. We came home to water dripping into our kitchen on the main floor. The plumber diagnosed the problem to be a leaky shut off valve to the toilet. He replaced the shut off valve, hose between shut off valve and toilet, and reset the toilet with a new wax ring. The plumber (Steve) was very professional with his work. He wore the foot covers to ensure he did not bring dirt into our home. He explained what he was doing and why he was doing it. I was able to ask him some other plumbing questions, and he gave me his insight on how to fix them. I would recommend using Anthony's for your plumbing needs. They were GREAT!.

Good job. Kept at it unti it was repaired properly.

As stated above, I only received an estimate from this company, and then chose to purchase a water heater elsewhere.

I found them on Angie's List. They had a $15 coupon. They were really good. They came out pretty fast. It was fine, but they charged me a whole lot of money. It was way too much. I figured out how to stop it with a piece of clay by the time they got here. Also, the furnace was leaking and I had them take a look at it. They told me that nothing was wrong with it. They said this when the furnace was actually leaking and there was water all over the basement floor. They should have known this.

They knew that we were on Angie's List and so he gave us a discount. It still leaked a little, so they had to come back and work on it again. They had to do it twice. They got here right away. We use them all the time. We appreciate that they try to explain everything. If something happened to cause the problem to keep leaking, they explained it, so we could understand and watch for any other problem. It is just not what they do but it is also the kind of plumbing we have, so we appreciate that they try to explain everything in detail. It is the same with our furnace, and they explain everything when they are working or inspecting the furnace or the air conditioner. We appreciate that because we are not real knowledgeable, and it helps us when they explain the workings of everything and the plumbing, and when things might be ready to go. Our garbage disposal is not working and they are going to have to work on that now.

In my view, Quotes from Anthony were WAY out of range as compared to 4 other reputable businesses. I was without heat but thankfully took the time to conduct online research and had 5 onsite evaluations/ quotes proposed. Dan from Anthony proposed best option to be a Single-stage operation York TM9X Furnace; Heating capacity of 80,000 BTU/HR; efficiency of 95% AFUE, 60?120 Mbh input, high-efficiency motor which was 4 levels down from the higher efficiency I ended up buying from his competitor based on cost/benefit expectations. During the initial sales call, Dan the sales man spent much time looking at the current layout, visiting and attempting to build relationship. Finally when he was coming up with the quote he pulled up a seat to sit next to the space heater in the garage to keep warm while he referenced his ?pricing sheet" to figure options. Because I was without heat and needed to act quickly I requested a one shot quote. I still had to "haggle" with him and in the end he made it sound like he was giving me "that special final deal" and was at the bottom line for the pricing he come up with. He left it as he couldn't go ANY better and I was getting the best deal just presented. After comparisons, I realized that Anthony pricing quote seemed out of line costwise compared to others quoted for the more efficient units. I decided to call Dan to get clarifications and make sure I was comparing apples to apples. Dan the sales man, who originally came off as sincere and engaging became defensive and rude. His comeback was a comment about possible different inventories and overhead costs. So, that comment told me that he probably really was overpriced. When I asked him for a quote on the high efficiency model to compare like for like, he refused and commented along the line of why would he need to give me a quote for another higher level unit when I already had a price for top of the line that already beat his. We ended the conversation since he had no interest in trying to discuss or possibly explain differences/value . Communication skills from Dan the sales guy went down hill when he was on the phone and questioned about the possible discrepancy and rationale for the model presented. Bottom line - DO YOUR REASEARCH and ask for equal/like for like comparisons. Dan from Anthony is a classic example of a sales tactic used in his attempt to take situational advantage of a customer without heat in sub zero weather and limited time to research/compare. Luckily I was educated enough to make an informed decision and go with a competitor.

The technicians were punctual and very courteous. Given their good reputation we did not check with other companies, so I cannot really comment on whether the price was high, low or adequate. We felt it was adequate given the issues we had. I would recommend them.

Our furnace stopped heating the house and Anthony Plumbing sent Steve out the very same day, within a few hours of our call. We have not used Anthony before, and were offered the Angie's List special rate of half off the service call. We were so impressed with Steve that we signed up for the annual maintenance contract. Steve was extremely professional, and patiently explained the issue with our heat pump to me, and then again, to my husband, over the phone. We are so happy to find a company, and technician that we can trust.

I thought my furnace was on the fritz, as it's an old furnace and I was hearing some loud noises from the basement, almost like a car revving its engine. I found Anthony on Google (I'm new to Angie's List) and took a chance after seeing a great website and a mobile coupon for half off the service fee. I called at 6:10 am. They opened at 7 and called me back by 7:15am. They gave me an appointment window for 10-Noon. Then they called me back around 8 and offered me an 8:30 spot if I was available. I took it. My technician Steve was prompt and very courteous. He discovered the problem was actually my thermostat. He offered to replace it (he had parts in his truck). The thermostats he tried to sell me were over priced ($200 for a programmable) but he said I could run to Lowe's and pick one up and he'd install it. Luckily, I didn't even need to do that because he was actually able to fix the issue with my existing thermostat. I had also had him stay and give my furnace a tune-up for the winter. He was very thorough and stopped to show me things that may become issues in the future. He knew I was a home repair novice and he actually made my heating system make sense. I will definitely be using this company in the future. It was a very positive experience.