This particular handyman was fabulous. He worked hard. He was friendly and cleaned up his messes. The work was done very good.
Description of Work: He did service twice for my home. He did service on January 28th as well. It was $850.00 on the 24th which included materials. The first visit he fixed a leak in my bathtub. He had to take off tiles and go through the sheetrock to replace a pipe. He also fixed a drain in a bathroom sink. The second visit he replaced three locks and gave them the same key pattern.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from ACE Hardware Home Services
Thank you for the nice review. Laurie Thompson-owner
melinde M.
05/2012
5.0
handyman service, home remodeling
 + 0 more
They will probably be who we choose. We just wanted to get a quote to see what the job would entail.
Description of Work: We got a quote from Handyman Matters of Johnson County for specs to remodel our master bathroom.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ACE Hardware Home Services
We look forward to working with this customer. Laurie thompson-owner
Robert F.
05/2012
5.0
contractors, handyman service, siding, replacement windows
 + 2 more
Recently, gusty winds caused the metal trim below our upper bedroom window to blow off exposing a sill that was in very poor condition due to dry rot. We called Handyman Matters for an estimate, as well as two other handymen firms listed on Angie's List. We received an immediate response to our call, with a promise of a visit for an estimate the following day. The gentleman arrived on time, examined the work area and provided an on-the-spot estimate, which we considered reasonable. We were concerned with the exposed condition of our south wall and when the gentleman explained he was free to do the job immediately we agreed to get it done without delay. The repair materials we procured and the entire job was completed in less than three hours. While working on the ladder, the gentleman noted one or two small items needing attention and repaired them at no additional charge. We would highly recommend Handyman Matters.
Description of Work: Removed all rotted material of the exposed underside of the window frame. Sealed the interior section of the window sill area and installed new vinyl sill nose. Caulked siding, installed cap back over sill nose and sealed all work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
Micki L.
05/2012
5.0
decks
 + -1 more
From beginning to end, everything was done very well.
Description of Work: We had purchased a rubber threshold ramp that needed to be installed at the end of a wheelchair ramp at our residence. My husband contacted Handyman Matters via their website. They were very prompt in their reply and gave us an estimate immediately. Scheduling an appointment was very easy. Our handyman was Chris. He was very punctual, very professional, and very polite. This job was a bit out of the ordinary as many people don't deal with wheelchair ramps often, but Chris handled it like a pro and did an excellent job. We are very happy with our first experience with Handyman Matters and will definately use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
Bill W.
05/2012
5.0
drywall, remodeling, basement remodeling
 + 1 more
I was very pleased with the quality of work done.The owner came out several times during the project to inspect the work being done. I suggested to her that in the future, it would be helpful to do a better job of communicating day-to-day plans for project.
Description of Work: Installed new drywall in basement. Sprayed knockdown ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from ACE Hardware Home Services
This customer, Member, was a pleasure to work with throughout the entire project. Member was very patient and understanding about some scheduling mishaps. Laurie Thompson-owner
William M.
04/2012
5.0
drywall, remodeling, woodworking
 + 1 more
Overall, I was very please with the experience with this company and I will use them again in a heartbeat.
Description of Work: We had a ceiling collapse in our living room. Everyone I dealt with at this company was fantastic from start to finish. They will be my regular handyman company from now on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Response from ACE Hardware Home Services
These customers were great to work with. We really appreciate the kind review. Laurie Thompson-owner
Jeff J.
04/2012
5.0
handyman service, interior painters
 + 0 more
Handyman Matters was friendly and easy to deal with. We spoke with the owner and made an estimate appointment with the painter. Details were discussed and the price seemed fair. Specifics were put in writing. A date was arranged. On the date, the painter arrived as planned. He painted the bathroom with the colors we had chosen. This included the trim and ceiling spray. Though we hadn't discussed it in the estimate, he offered and painted the bathroom cabinet without additional charge. When finished, he cleaned up completely and offered to return as needed to perform any touch ups. Upon inspection, and as is typical once paint dries, a few minor touchup needs were apparent. Since he had left the paint, we just took care of this ourselves. This was a good experience and we would be happy to work with Handyman Matters again.
Description of Work: We contracted with Handyman Matters for the painting of a bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-Owner
Greg S.
04/2012
5.0
garage doors, handyman service
 + 0 more
It was a satisfactory experience. They showed up when they said they would. Everything went well.
Description of Work: They repaired a garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Fred T.
03/2012
5.0
handyman service, home remodeling, interior painters
 + 1 more
It went very well. I would definitely reccommend them to others. They came when they said they would and the work was well done.
Description of Work: They pulled out the baseboards in our bathroom, did the recaulking around the shower, repainted both our bathrooms, and also painted a wall in our bedroom. They also reinstalled a toilet paper holder.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from ACE Hardware Home Services
thank you for the nice review. Laurie Thompson-owner
Jeff L.
03/2012
4.0
interior painters
 + -1 more
Original construction and ceiling materials used made job challenging but painter's experience overcame the challenge and did an excellent job. Painter missed some trim work but returned the next day to correct missed painting.
Description of Work: Repair kitchen ceiling; paint kitchen; replace "popcorn" ceiling in dining room; and paint dining room
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
Michael S.
03/2012
5.0
handyman service
 + -1 more
I called for an estimate. They responded quickly and liked the estimate and had them do the work immediately.
Description of Work: General Handyman issues- resealing around windows, caulking cracks etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
Kevin C.
03/2012
4.0
ceramic tile, handyman service
 + 0 more
I took advantage of an Angies List Big deal for two hour of handyman services for $95. The two jobs required additional time and so I paid an additional $200. Before hand I knew the two jobs, especially the porch tiles, could not be completed in two hours so I cantacted them and a worker promptly surveyed the work and gave me an overall estimate of the cost and time required. When I gave the OK, the worker arrived promptly the following week and took care of hanging the mirror. Next he worked on the porch tiles that had fallen off the facing of the front porch during the winter. The lose tiles needed to be removed, the surface cleaned, the tiles reattached, then grouted and finally the tiles cleaned off. Overall, the job drug on for over two weeks. Sometimes the problem was the weather being too cold or rainy, one time the worker's car broke down. I understood and accepted this. However, other times the weather seemed fine and he didn't show up. I had to call him to find out what was going on. At least once he said we would be coming out to finish and he didn't show up. He presented me with a bill before the job was quite finished and I paid it. He still needed to clean up the tiles where he had spilled grout on them. I had to phone he several times before he came back. Eventually he finished and the finished job was to my satisfaction. I had discussed with the worker another job later in the year and he gave me an estimate. The estimate was fine, however, after the experience with the poor communcation during the job, I hired someone else for that job. I would consider using them again but I wouldn't pay until the job is totally finished.
Description of Work: Had ceramic tile on front porch repaired and had a mirror hung.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$295
Response from ACE Hardware Home Services
I apoligize for the mis-communication and inconvience that this job caused. As you can see from our many reviews, this is not typical of our company to drag a job on. We did have unique circumstances on this particular job. Tyically we have great communication and fast closer on our jobs. Again, I apoligize for any frustration or inconvenience we may have created. Laurie Thompson-owner
Daniel S.
02/2012
5.0
siding, house painters
 + 0 more
They do good work, are courteous, makes sure you're satisfied, do a visual of the whole house, and check to see how things are going. They get high ratings and I will use them if needed again. They are a good company.
Description of Work: They were out last fall. They worked on the exterior of our house. They replaced some rotten wood, painted, and did some exterior repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ACE Hardware Home Services
thank you for the kind review.
BERTINA T.
02/2012
5.0
countertops, doors
 + 0 more
Handyman Matters of Johnson County did a good job.
Description of Work: Handyman Matters of Johnson County installed towel racks on several doors for me.
Laurie (the owner) was great, when I called and told her of our problem on my first call to Handyman Matters of Johnson County, and that the damaged window faced North, she said "we need to get that fixed, this mild winter won't last forever," and scheduled Marc to come out the next morning. Marc was professional, knew exactly what needed to be done, and the window (which was big) and the wall and carpet looks great. His experienced showed in everything thing he did. He went above and beyond to make sure the job was done right. His time estimate for completion was exactly as promised.
Description of Work: Marc was positive and upbeat from the start. Because of a "special size" window that needed replacing before any of the other work could be done, it was a short wait; but Laurie and Holly kept us informed as to the start date. Marc removed the old window and showed me where it had been installed incorrectly and things (like insulation and outside caulking among other things that were not previously done) that should have been done when the window was installed years ago. Marc installed the new window (all PVC Vinyl to protect against wood rot, and energy efficient) caulked around the outside and cut new pieces (PVC) to enclose the outside frame; and completed the inside of the window with insulation around the window, caulking and framing. He sanded around the window and down the inside of the wall. Here is where another company might have said that the wall needed to be replaced. Marc inspected the wall and baseboard and said "Structually the wall is sound, the slight water damage has just caused the paint to peel away and the electrical outlet has not been damaged at all" He taped and smoothed some putty around the window and below on the wall where the paint had been discolored. When he originally had quoted the job, he said that he would sand and check everything, but no mold was detected and the wall was in good shape. Marc let everything dry and came back in 2 days, sanded and painted everything. He pulled up the carpet and made sure everything was smooth and his carpet specialist came in right after him and cleaned the carpet and removed some rust stains from a metal filling cabinet, and applied an anti-microbial treatment to the carpet. Marc did a great job and his attention to detail, showed in his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Response from ACE Hardware Home Services
It was a pleasure working with this customer. The work was for a family member, and, sometimes these situations are hard to coordinate. Not in this case, Member was great to work with on this. Laurie Thompson-owner
David V.
02/2012
5.0
ceramic tile, drywall, flooring contractor, plumbing, home remodeling
 + 3 more
The estimate for the job was spot on ($38 difference) and the quality of workmanship was very good. I would highly recommend this company and would be happy to use them again.
Description of Work: Repaired leaky shut off valves in a half bathroom. Removed bathroom sink/cabinet, repaired dry wall behind cabinet. Replaced the cabinet and sink with a pedestal sink. Also removed vinyl flooring and replaced it with tile.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from ACE Hardware Home Services
Thank you for the wonderful review. Laurie Thompson-owner
Chun-Chuan W.
01/2012
5.0
handyman service, siding
 + 0 more
I found them on Angie's List. They were excellent; showed up on time and did everything. I have no complaints, the price was excellent and I will use them again in the future.
Description of Work: I used Handyman Matters to fix some siding on my house.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Janie R.
01/2012
5.0
flooring contractor, handyman service, doors
 + 1 more
Marc was wonderful. Understood my limited budget for the project. Punctual, trustworthy and reliable. Did an excellent job on the repair work (and also walked and played with my puppy).
Description of Work: Dog had damaged laundry room flooring, door and frame over the years. Replaced floor, repaired door and frame and replaced threshold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from ACE Hardware Home Services
Thank you for the nice reveiw. Laurie Thompson-owner
TOM M.
12/2011
5.0
handyman service
 + -1 more
Gave accurate estimate over the phone. Called day of service to confirmappointment time and approximate arrival time.
Description of Work: Replaced flush unit in toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
MARILYN R.
12/2011
5.0
interior painters
 + -1 more
It went very well. Steve and Laurie came out to the house to give an estimate on the job. The price was fair (we had a coupon which helped to lower the cost as well). Steve completed the work in one full and one partial day. He is meticulous and appears to be a perfectionist about his work. He arrived promptly and was very helpful in explaining what kind of paint to buy. He cleaned up well after himself. I would definitely hire them again.
Description of Work: We had one bathroom repainted, trim and all, and a second bathroom had some minor paint repairs, recaulking, and a ceiling painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ACE Hardware Home Services
thank you so much for the kind review
CAROL H.
12/2011
5.0
drywall, handyman service
 + 0 more
Our bathroom wall had been damaged when a large blind person grabbed a towel bar, pulling it off the wall. I called Handyman Matters of Johnson County before Christmas, and Laurel Thompson promised to send Chris the following Tuesday. The two men arrived at 8:30 as promised and described what kind of work would need to be done for the towel bar to be secure. They installed a backer for the towel bar bracket , repaired the drywall and painted the area with paint that we already had. The entire job took 1.5 hours. No evidence of the damage remains.
Description of Work: Chris and Cody did a superior job of repairing damage to a bathroom wall. They were friendly, helpful and very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from ACE Hardware Home Services
thank you for the nice review. Laurie Thompson-owner
terry D.
12/2011
5.0
handyman service
 + -1 more
They were very punctual, friendly, and made sure I was happy with the work. Very simple jobs but they took their time and made sure it was done right.
Description of Work: Came and did some routine handyman work fixing a mirror and securing an entertainment center.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from ACE Hardware Home Services
Thank you for the nice review Laurie Thompsonowner
ROBERT K.
12/2011
5.0
drywall, handyman service, doors
 + 1 more
They did a great job. They arrived on time and began the work. They had offered to pick up the door for me but I had other items that I needed so I had it in the garage. They moved it and some sheetrock to the basement. Then one person moved the electrical while the other worked on moving and rebuilding the door frame and header. The door was installed and it works. During the job Laurie stopped by to introduce herself look at some additional work that I plan on doing. I had used Handyman Matters last summer on some other work.
Description of Work: Installed a door tin the basement. This required them to widen and move the door frame, install a new header, move the light switch from one side of the door to the other side and then install the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from ACE Hardware Home Services
thank you for the kind review. Laurie Thompson-owner
Julie D.
12/2011
5.0
handyman service, woodworking
 + 0 more
Terrific.....good communication. Skilled workers did a great job.
Description of Work: Removed baseboards and base shoe in a 2 bedroom home in Prairie Village. Reinstalled 9 inch baseboards and base shoe throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from ACE Hardware Home Services
Thank you for the kind review!!! Laurie Thompson-Owner
Laurie came out and was very thorough on the estimate, provided two different proposals, as asked for, and went over some of the options that we hadn't thought about. We had a couple of changes and miss communications along the way and Laurie was always very thoughtful and made changes always in our favor. Would highly recommend her company and crew.
Description of Work: We had a partially finished Basement and had Handyman Matters finish the rest. They framed , dry walled, painted, added light fixtures, doors and a storage area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,163
Response from ACE Hardware Home Services
Member was a pleasure to work with. He kept in good communication throughout the project. Him and his wife were great customers. Thanks for the review Member. Laurie Thompson-woner
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Interior Painting,
Drywall,
General Remodeling,
Plumbing,
Finished Carpentry and Woodworking,
Doors,
Electrical,
Kitchen and Bath Remodeling,
Unfinished Carpentry,
Ceramic Tile,
Lighting
FAQ
ACE Hardware Home Services is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
ACE Hardware Home Services accepts the following forms of payment: Check
Yes, ACE Hardware Home Services offers free project estimates.
Yes, ACE Hardware Home Services offers eco-friendly accreditations.
Yes, ACE Hardware Home Services offers a 10% senior discount.
No, ACE Hardware Home Services does not offer emergency services.
Yes, ACE Hardware Home Services offers warranties.
ACE Hardware Home Services offers the following services: Handyman, General remodeling, Kitchen & Bath remodeling, Doors, Drywall, Electrical, Carpentry, Fencing, Flooring, Interior & Exterior Painting, Plumbing, Basement remodeling, Tile
Foundation repair, Full vinyl siding installation, Entire driveways, Entire roofs, Additions