They were punctual and friendly, I just chose to paint the room myself because I felt their quote was too high.
Description of Work: I received a quote from them for painting one room in my house. They stated $300 plus trim would be an extra $100. I felt this was way too high for just painting, and did not hire them.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from ACE Hardware Home Services
Thank you for your feedback. I am glad you were able to paint the room yourself. As far as our pricing, we pride ourselves on being competively priced. I will review this with my painter, however, it is pretty standard to charge $300 to paint an average size room and $100 for baseboards, trim around doors and trim around windows if there are any. Again, thanks for your honosty, Laurie Thompson-owner
Geof G.
11/2012
5.0
handyman service
 + -1 more
I have recommended this company to friends and family!
Description of Work: This company is very good! Profesional and Friendly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ACE Hardware Home Services
thanks for the kind review Laurie Thompson-owner
Lynne D.
11/2012
5.0
contractors, drywall, handyman service
 + 1 more
Friendly and professional. Did a great job. Pointed out work I didn't really need done that I had originally requested, saving me $120. I really appreciated that.
Description of Work: Removed a built-in bookcase attached to the wallboard and repaired the wallboard behind it once removed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from ACE Hardware Home Services
Thank you for the nice review. Laurie Thompson-owner
HOWARD S.
10/2012
5.0
drywall, interior painters
 + 0 more
Great job, great quality and expertise. Did I mention very friendly!
Description of Work: This contractor not only did the work requested, but went the extra mile and repaired stuff I'd missed or not even thought about. Want someone that can really cut a line where the wall meet the ceiling....this is the company for you. I'd use them again in a heartbeat and they always responded in a timely fashion. Thanks again for the craftsmanship!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
Meghan M.
10/2012
1.0
drywall, lighting
 + 0 more
When they took down the old ones, they didn't patch the holes left in the wall. The mirror and lights weren't put in correctly and aren't straight. They've sent out another person to fix the wall, but they've only made it worse. I don't want another person from their company to come out. They also told my mother that they aren't licensed, bonded or insured. I would like the money back from the job or probably money that I'm going to have to pay another company to fix their mistakes.
Description of Work: They were supposed to take off mirrors and lights and hang new ones.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
$500
Response from ACE Hardware Home Services
We admittedly had some issues after the first visit. We sent a new craftsman over immediatly to correct the issues. He made sure everything was correct before he left. I got a call several days later about the hole in back of the new mirrior. I was willing to send someone back to fill the hole. I was under the impression that the person that would be painting the bathroom would fill the hole. The last thing I told the customer was that I would be happy to send someone over if she was not satisfied. I am willing to personnally come and supervise if need be. The customer seemed fair and would allow me to make things right. This poor review comes as a complete suprise to me. As far as being licensed bonded and insured, I am willing to provide evidence. Her mother must of misunderstood what my employee said to her. Laurie Thompson-owner
All work was performed on the original schedule they provided with the exception of the shower glass installation. The sub-contractor measured incorrectly and required an additional week a "shave to fit". All the the Handyman Matters subs were skilled craftsman.
Description of Work: Handyman Matters remodeled our master bath and dressing area. The bath/shower space was gutted and completely renovated. We selected and provided the tiling, glass, counter top and fixtures. They provided all of the labor and performed all of the tasks listed above. They were very courteous and professional.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Timothy N.
09/2012
5.0
handyman service, woodworking, house painters
 + 1 more
Part of one day. The office was also very helpful.
Description of Work: We had squirrel damage to our exterior walls causing large holes on the roof line and under some sills. We also needed some simple painting and carpentry (back step stairs). Marc did a fantastic job. He discussed his work with us before performing it. He was able to match our existing paint color to a "T." He cleaned up and was gone before I got back from afternoon errands. Would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from ACE Hardware Home Services
Thank you for the nice review. Laurie Thompson-owner
Andrew M.
09/2012
5.0
contractors, decks
 + 0 more
We needed to get a ramp built when a family member was coming home from rehab in a wheelchair. I found Handyman Matters through Angie's list referral, and contacted them through their website. We communicated back and forth a fair bit via email, including sending a picture of the front porch area where the ramp needed to be built. The crew was able to come out a few days after initial contact. They arrived in the morning, took measurements and went over the details of the job, and then went to pick up materials. They were able to work around the fact that we had to get the wheelchair out later that morning, and were done with their work by mid-afternoon. The crew was very pleasant to work with, communicating their progress and any concerns. The ramp seems solid, and is extremely helpful in getting in and out of the house. The ramp was meant to be semi-permanent, and when it is no longer needed it may be removed. Therefore, it isn't a thoroughly "finished" product - meaning that it isn't painted, trimmed, etc., but it is exactly what we wanted.
Description of Work: Built a ramp to accommodate a wheelchair from ground level to door level.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from ACE Hardware Home Services
thank you for the very nice review. Laurie Thompson-owner
Micki L.
09/2012
5.0
handyman service, doors
 + 0 more
Another great job by Handyman Matters! Carlos called before he arrived, on time! He was very professional, polite, and a likeable guy. We are very happy with the completed job and they charge a fair price.
Description of Work: We needed special "Swing Clear" hinges mounted to our basement door to allow my husband entrance in his wheelchair. The door frame had to be notched out and new holes were drilled for the speciality hinges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from ACE Hardware Home Services
thank you for the great review. Laurie Thompson-owner
LORI B.
09/2012
3.0
drywall
 + -1 more
Called twice and left message on 8/6/2012 to get an estimate for minor drywall repair (hole and some light skimming) and popcorn removal. Never received a call back. I was really surprised given such positive reviews on Angie's List that we didn't hear from anyone.
Description of Work: Requesting an estimate for drywall work and popcorn ceiling removal
Rating Category
Rating out of 5
responsiveness
3.0
Response from ACE Hardware Home Services
We are sometimes on the other line, however, we are typically very good about returning calls. We keep records and what we noted is that we did return your call and leave a message. I apoligize, I guesss it is very possible that we may have called the wrong number or something. I do want to assure you that our reputation and our typical processes do not leave a customer hanging. Again, I am sorry for any frustration we may have caused. If you would like to call me on my personal cell phone, I will arrange to come look at your job. 913-742-0989. Laurie Thompson-owner
Melissa H.
08/2012
5.0
handyman service, ceiling fans
 + 0 more
It was really easy to schedule an appointment, and they worked quickly and efficiently while at the house.
Description of Work: They fixed some squeaky floor boards, installed a ceiling fan, and secured a bookcase to the wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from ACE Hardware Home Services
Thank you for the nice review. Laurie Thompson-owner
steve L.
08/2012
5.0
electrician, handyman service
 + 0 more
They were very helpful and friendly, and the pricing was fair, too.
Description of Work: They recaulked a bathtub and a shower and installed some GFI outlets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
David M.
08/2012
4.0
electrician
 + -1 more
The gentleman was a licensed electrician, and he was very professional and did a good job. I would hire him again.
Description of Work: They did some basic electrical work and installed a light in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ACE Hardware Home Services
Thank you for the review. It sounds like you were very happy with our work. Are there any suggestions on improvements so the next time you have an overall A experience. Please feel free to call me directly or e-mail your suggestions. I am always open to improving the business. Laurie Thompson- owenr cell phone: 913-742-0989 laurel.thompson@handymanmatters.com
Rebecca A.
08/2012
5.0
handyman service, foundation repair
 + 0 more
They were really great. They did it for a reasonable price and I would definitely use them again.
Description of Work: I had to have a little work done on a support in my basement so they patched it up for now for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ACE Hardware Home Services
Thank you for the nice review. Laurie Thompson-owner
JILL B.
08/2012
5.0
contractors, decks, handyman service
 + 1 more
The handyman called the night before to verify the appointment and go over the details of the work. He called again before coming to tell me his expected arrival time and that he was stopping to pick up materials. He installed the steps in a reasonable amount of time and the job was well done. The steps were secured well to the house and the construction was superior to what had been in place. I am very pleased. He bagged up the trash and left it for me to put out for my trash collection. He answered all my questions. The site was cleaned up perfectly.
Description of Work: Removed and replaced two wooden steps leading from the house to the patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$258
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
Carol G.
08/2012
5.0
electrician, handyman service, plumbing
 + 1 more
Picked up 150# dishwasher at Wards, picked up extra parts to install, then installed. Great job.
Description of Work: Installed 18" portable dishwasher by side of counter. Other minor fixes. The dishwasher runs great and looks great. Now have much more counter space. Used 10% off labor coupon from Angie's List - great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
Carol G.
08/2012
5.0
electrician, handyman service
 + 0 more
I needed their expertise on what to do to get light at bottom of stairs - they did an excellent job. (I will be using them for more things in the future - not just the new dishwasher installation that is planned for tomorrow.) (I found a coupon too - great.)
Description of Work: Added fluorescent light at bottom of stairs, replaced broken light in basement, added 4 piece electrical outlet in kitchen, fixed switch (added new one) on range hood light. All excellent work. (Next week will be getting portable dishwasher permanently installed at end of kitchen cabinets.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$467
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
Holly L.
08/2012
5.0
handyman service, interior painters
 + 0 more
Very well, they came on time and had to do some heavy lifting to move my washer and dryer out of the way. Completed the job quickly and put everything back.
Description of Work: I bought a deal for $100 of painting for $25. They painted my small laundry area. Did a good job and did it super fast. I'm certainly happy with the value I got out of that coupon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from ACE Hardware Home Services
thank you for the kind review.
Caryn L.
08/2012
2.0
handyman service
 + -1 more
He arrived on time, but was clearly frustrated by the work. He had to saw a larger hole in the countertop and proceeded without telling me. He cursed, moaned, and complained during the entire job; I was afraid to talk to him. When I came back in the kitchen, there was sawdust EVERYWHERE, including in the countertop appliances, and drawers! I had to vacuum several times and clean every counter appliance and canister by hand. The company also asks you to rate the technician in front of him. Seriously?? This guy was scary. Apparently he no longer works there, but this firm is not careful who they hire. Would NOT use them again.
Description of Work: The technician installed a kitchen appliance.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$150
Response from ACE Hardware Home Services
I apoligize about your experience. Bruce no longer works for the company. He was with Handyman Matters for about a month before sending him on your job. The rest of the men on staff have been with the company for over a year. We are careful to send new employees on jobs with other craftsman. This one slipped through the cracks. I would have personnally come out to clean your kitchen if you would have called the office.
muriel A.
06/2012
5.0
interior painters
 + -1 more
The estimate amount was about $200. He was okay, nice. My experience with them was fine. They did come out and I did get someone when I called the first time. They scheduled an appointment and he was here on time. I thought that the price was a little high.
Description of Work: Handyman Matters of Johnson County gave me an estimate for a small painting job in my kitchen.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Olivia F.
05/2012
5.0
contractors, handyman service
 + 0 more
They were great. They were easy to work, the price was great, and they were very professional.
Description of Work: They rebuilt steps on the backside our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
Very courteous and helpful. The job was well done and the suggested additional tasks what I really needed done and didn't know I did. Very happy with work and workmanship. Very clean. They had to stay until the water was turned on and check with neighbors (I wasn't aware of that part), but were just really pleasant and thoughtful.
Description of Work: I had them come in and install stops on both toilets, all sinks and they suggested the shower, which I immediately agreed to and now have a shower access panel. They also replaced the light over the bar, a switch in one bathroom and the ceiling fan in the bedroom. They were to install lights over my vanities, but the lights I purchased would not work because of the location of the electrical boxes. I plan to ask for an estimate on getting the baseboards installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from ACE Hardware Home Services
This took great coordination between the customer and us, since the water was shut off to the entire building. Thanks to the customer, everything was timed perfectly,
Day 1, came out and gave estimateDay 2 arrived at 8:30, roughed in ceiling tray to make it smaller.Day 3 had other job and didn't show, scheduling confusion at the officeDay 4 and 5 weekendDay 6 finish sheetrock and first coat of mudDay 7 sanded and 2nd coat of mudDay 8 sanded and 3rd coat of mudDay 9 sprayed on knockdown ceiling texture and put up crown moulding and trim moulding for ceiling tray
Description of Work: Remodel ceiling tray, made it smaller, a little bit of rough in carpentry, sheet rocking, and trim out with crown moulding and casement moulding and knock down ceiling texture. Did excellent work and cleaned up after themselves every day before they left.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,800
Response from ACE Hardware Home Services
Thank you for the nice review. Laurie Thompson-owner
They had a couple of issues at first. Those issues were resolved and the job turned out good.
Description of Work: They framed a basement.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$2,500
Response from ACE Hardware Home Services
Thank you for your honosty and we appreciate the opportunity to make you happy. Laurie Thompson-owner
Victor Bohman R.
05/2012
5.0
handyman service, doors
 + 0 more
This last time they repaired a sliding glass door for me. They found the rollers were bad and ordered replacement ones. They contacted the tenant to set up a reasonable time and completed the work. The pricing is fair and I am happy with their services.
Description of Work: I hire them to do all types of handyman repairs on my rental properties.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from ACE Hardware Home Services
Thank you for the kind review. Laurie Thompson-owner
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Interior Painting,
Drywall,
General Remodeling,
Plumbing,
Finished Carpentry and Woodworking,
Doors,
Electrical,
Kitchen and Bath Remodeling,
Unfinished Carpentry,
Ceramic Tile,
Lighting
FAQ
ACE Hardware Home Services is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
ACE Hardware Home Services accepts the following forms of payment: Check
Yes, ACE Hardware Home Services offers free project estimates.
Yes, ACE Hardware Home Services offers eco-friendly accreditations.
Yes, ACE Hardware Home Services offers a 10% senior discount.
No, ACE Hardware Home Services does not offer emergency services.
Yes, ACE Hardware Home Services offers warranties.
ACE Hardware Home Services offers the following services: Handyman, General remodeling, Kitchen & Bath remodeling, Doors, Drywall, Electrical, Carpentry, Fencing, Flooring, Interior & Exterior Painting, Plumbing, Basement remodeling, Tile
Foundation repair, Full vinyl siding installation, Entire driveways, Entire roofs, Additions