The Mitts Home Team - Keller Williams Realty Partners

Jo and Doug were FANTASTIC when we were looking for our first home! They were extremely responsive, thought of every detail, and came with so much experience in both real estate and inspections that we couldn't feel more confident in them! Also, Jo is the absolute most amazing agent and person. Months after we closed on our home and moved in, we had a leak in our kitchen that went down the basement, and she immediately responded to my texts and then offered to come over and take a look with her husband. They were there incredibly fast at 8pm on a Friday! Seriously the best customer service of any business I've ever worked with. I couldn't recommend them enough - Jo will be our agent for life!!

Moving to a new location and entering the market during the off season, we really ran this team through the gauntlet. They were always very kind, professional and attentive. We viewed so many homes, and even when one home we were negotiating on went south, we always felt we were well represented and we were truly partners throughout the entire process. We are very hands on buyers and never felt talked down to or otherwise treated in any way other than respectful. We asked for advice and opinions and the times when we went with our own decisions, the team respected our decisions. Jo Paccapanoccia and Doug Mitts are the best in the business! We will use them again when we are ready to sell/buy.

The Mitts Home Team are the best of the best. Doug’s experience, knowledge of home prices and the area, and connections in the field are invaluable. With Doug on our side we were able to know what to expect when we put an offer on a short-sale property, and his advice helped us decide that the potential deal was worth the risk inherent in the unpredictable short-sale process. Doug and Bryan were both quick to respond whenever we called with a question, and were happy to show us homes in the evenings after I got off work. They were also very patient when our one-year-old needed attention. Bryan also went above and beyond when the dishwasher sprung a leak after the water was turned on for inspection about a week before we closed. Because the house was vacant, Bryan was the first to notice the problem and was very proactive about it, including setting up his own dehumidifier to help dry the place out. We highly recommend the Mitts Home Team.

Doug Mitts and his team are the ultimate real estate professionals! Lucky for us Doug was highly recommended and perfect for meeting our needs. The transition to move after living in a home we loved for 33 years was difficult and emotional. Doug's knowledge and expertise were just what we needed to guide us through the process. His many acts of kindness and patience throughout the sales process assured us we had the right team working on our behalf. I highly recommend Doug and his team to everyone needing their services.

The Mitts Home Team is amazing. The transaction coordinator, Lori, was wonderful at keeping in contact with me along the way and keeping the process running smoothly. I worked with Bryan Boykin…a very patient, ethically-minded, and knowledgeable real estate agent. He went above and beyond in helping me find my dream home! He put the time and effort into searching for homes that fit all of my requirements. In addition, he has outstanding knowledge of the physical properties/systems of houses. Having him guide me through the house buying process was like having a real estate agent and inspector all in one. During appointments he was able to point out any house faults that I should be aware of as well as point out creative positives. With 100% confidence, I would recommend Bryan, Lori, and the Mitts Home Team.

The service was excellent from the first meeting throughout the entire process. We highly recommend The Mitts Home Team - thank you!

They were very friendly and professional. During every step of the process, they kept us informed. Doug was so helpful and knowledgeable about what we needed to do to prepare the house for sale. He made suggestions based on his years of experience. We felt so comfortable with his handling of the sale. We were so thrilled that it only took 4 days to get an offer... which we accepted. We will definitely recommend Doug Mitts & his team to anyone who is looking for a great realtor.

Doug and his team are truly exceptional. The patience, kindness, thoroughness and education I received throughout the process made me so comfortable and actually, mostly calm, during the time it took to find the home of my dreams. They took care of me as thoughtfully and with as much care as if I were actual family. Communication with them was always quick and even between each other they seemed to know me, my life and what I was looking for and the reasons I didn't go with other houses. They were always on the look out for things that would be a concern if I were to move into homes and Doug especially was amazing at contextualizing his concerns so I never felt like I was over reacting or that he was unconcerned with anything. Even after I purchased my home - the team has been checking in on how everything is going and providing helpful tools/checklists so that I'm doing everything the best way possible. I really couldn't be happier with my experience and feel so lucky that for my first time buying a house I got a team like Doug's! I honestly can't highly recommend them enough!

Doug Mitts and his team, including Lori Schwichtenberg are stellar. They made our entire selling experience as stress free as possible, always with kindness, compassion and patience. Nearly 10 years ago, my family was planning to relocate to Atlanta and we asked Doug for help. Our relocation fell through but we always knew that someday, we would call on Doug again and never had any other consideration. Doug knows the area, the clients and how to sell a house for the best price in the most efficient way complete with staging notes, follow-up and thoroughness. My entire family highly recommends him and his team.

Doug and his team were very knowledgeable, professional, responsive and just plain all around great to work with!

I have known Doug Mitts for over 30 years. He has always been very professional, honest, and trustworthy. He has a great background and knowledge of the residential real estate market in the Kansas City area. He has a good team working with him. Lori his assistant was very helpful and knowledgeable in the real estate process. Doug Mitts would be an excellent choice if you are either buying or selling a home in Kansas City metropolitan area.

These guys were awesome. They listened, worked tirelessly to find homes and narrow our search, offered advise, were prompt to our requests, were flexible with their time, and were there the entire journey. They continue to reach out even after the sale. If you are looking for a realtor, you will find no better than the Mitts Home Team with Keller Williams.

Doug and his team from day one have made buying our first home the most pain-free process. They knew exactly what we were looking for and were knowledgable about the entire Kansas City metro area. Despite the market being very "cut throat", they showed incredible patience and stuck with us for nearly a year to help us land on just the right home. From the first meeting, to the final closing, they were incredibly helpful and I couldn't think of anyone else to hire as a realtor. Definitely using their services again for our next home!

The Mitts Home Team went above and beyond my expectations for selling my home. All aspects were easy and professional. Doug Mitts went above and beyond his duties. Everyone on his team was extremely nice and helpful. I highly recommend the entire team. Best experience I've had selling a home.

Fantastic! Very professional and skilled at what they do. Provided great insights and knowledge to help us sell and close fast!

Extremely well! Doug and his team served as excellent advisors throughout the process and everything went quite smooth. The support from Lori Schwitchtenberg was outstanding and she always kept me well informed and one step ahead.

Could not have gone more smoothly. Doug Mitts and his team were always available and always helpful with any little problems that inevitably arise when n the sale of a house.

Wonderful to work with. Selling a house is very stressful but they make it hassle free. Lori is absolutely amazing and always there to help you

Doug was great to work with. We appreciate his willingness to keep us focused on finding the right home that fit us even in moments where we could have compromised. Also, EXPERIENCE matters. His eye for pitfalls and 'money pits' was impeccable. He remained patient which will also keep you from making a bad decision. Hire him.

Better than expected! The Mitts Team was always one phone call away and they were always very helpful!

Doug and his team were excellent in showing us homes meeting our desires and showed great patience as we tried to find what we wanted over a long period of searching for a house in our price range that met our requirements. They did a fine job throughout the entire house buying and house selling process.

Doug gave me many suggestions for improvements to help get top dollar for the home. Doug followed up several times on contractors since I no longer lived in the city where the house was sold. Doug was very supportive considering how long it took on my part to get the house ready to list.

Everyone at the Mitts team/process was great! I can’t stress enough how easy, fast, and friendly the Mitts team is. They have an updated process but never forgot the personal touch! Thank you all! Thank you Caroline Dew!

Great, homes sold fast at reasonable market prices. Home bought is just what we needed.

The Mitts Home Team was great! I couldn’t ask for a better team to be working on my behalf from start to finish. I had been in my home for over 30 years with much decluttering to do and house projects to complete before listing. Doug and his team provided direction on what to focus on as well as providing contractor suggestions to get the job done right. After receiving a full price offer within 24 hours of listing, they went above and beyond to assist with coordinating repairs after contract resolution and meeting the contractors at the home, which was difficult for me to coordinate due to my work schedule. I appreciated being in partnership with such a great team, and recommend them every opportunity I get.