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KAREN HEATING & COOLING

Heating and Air Conditioning, Water Heaters

About us

We are a locally, family owned and operated full-service HVAC company serving the greater Kansas City area for more than 35 years. We specialize in the installation, maintenance, repair and replacement of air conditioners, furnaces and hot water heaters.

Business highlights

40 years of trusted experience

Services we offer

HEATING & A/C

Reviews

5.029 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 29 reviews

Roberta K.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great. Jacob is always thorough, explains what he is doing and what he finds, and does so in plain language that I can understand.
Description of Work: Check AC and add coolant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ravi B.
07/2017
1.0
heating & air conditioning/hvac
  + -1 more
THE ABSOLUTE WORST COMPANY I HAVE EVER DEALT WITH.
Description of Work: I purchased a unit from Jacob 2/12/2006. It broke every summer at least once for seven straight years. I eventually had the motor for the fan replaced because it would continuously freeze up. It had a slow freon leak the required replacing freon every few years. The year of the drought it broke and Jacob refused to even come out to repair it stating that he did not have time to figure out what was wrong with my unit. I was without air for 10 days. He suggested I call Goodman and explain my situation. They refused to speak with me because I was not the technician. I asked Jacob to call and he refused stating that I had exaggerated the number of repairs. I dated and documented ALL repairs. This summer I had the part replaced that had the slow freon leak and filled it with freon. (another technician found it) Today the compressor went out and cannot be repaired. I have to buy a new unit. This was very bad business.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


ANN MARIE D.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

VALERIE A.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Once upon a time in 1986 when we were new homeowners, an explosion in our 1910 boiler shook the house, blew the boiler door across the basement and cracked the fire ring. The first 3 contractors who came out said "total loss; $3000". Well, we no more had $3000 than we had $30,000. Then Jacob came out and said "oh, yeah - can fix that for you - $50". And he babied that boiler along for 20 years when we finally had it replaced. Well, we've just run into our first problem with the 'new' boiler. Sadly, Karen Heating no longer works on boilers, but Jacob remembered us(!) and gave me the phone number of a team that he trained.
Description of Work: Boiler repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane O.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
so responsive and so professional. He's great!!
Description of Work: repair a switch on the furnace
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane O.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Jacob is very responsive and knowledgeable.
Description of Work: Fixed a switch on our furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Brad L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They recharged my home AC (6 lb coolant $40/lb + $75 svc charge. | |They came one day after my call; it took maybe 15 minutes total to recharge my AC. | |I was very pleased with the people from Karen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Mark K.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Angela S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The experience was great. They were very nice, they were very prompt, really helpful in trying to get what we needed, and what was best for our house, and I thought the price was very reasonable. They were very clean.
Description of Work: I used Karen Heating & Cooling. We had a new furnace put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gale T.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: While we did not end up using Karen Heating and Cooling, we were very impressed with his professionalism and knowledge, and his pricing was very competitive. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOSEPH B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Karen HVAC is a great find. No $100 service charge just to come out, like all the big company's have. Very personable & knowledgeable. My central air kept blowing the breaker overnight. Called him at 715am, and he was here by 10am. Turned out the coils were crazy dirty, causing it to heat up and flip the breaker every few minutes. He cleaned the coils, not only on the unit in question, but the other one as well. Showed me how to do it myself in the future (he said yearly, very easy with just garden hose) and check everything out for a mere $76!!! I know from previous experience that big company's would have changed $275 (including the ridiculous $100 service charge). Basically a one man operation, with wife running the office, but that's the type of repair guys I like, small businesses where the owner is the one doing the work! Hard to find these days. So glad my neighbor told me about them.
Description of Work: My new "go-to" HVAC company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

JULIE D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
My AC was not working and I was fairly sure I'd done something wrong in installing the thermostat. Indeed that was the case, and the resolution was not entirely as easy I thought it might be. They also did some basic checks on the unit and offered some recommendations for improving the use and capacity of the air conditioner.
Description of Work: Got AC unit running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ryan S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
By far the lowest estimate we received, and the service was very good. The installation was on time and clean, and most importantly, it was done quickly. I would 100% use his services again.
Description of Work: During a massive heatwave during the summer of 2012, Jacob (owner of Karen Plumbing) replaced our air conditisioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Jack B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
He was referred by a family member. His estimates were far better than that of 5 different larger competitors. Primary because he didn't add lots of up sales or items that we didn't really need. He walked through the house and explained the principals of heating and cooling and explained away a lot of the extra products the other guys were selling. He was processional and very honest and was able to get started immediately.
Description of Work: Jacob replaced our AC and Furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Ali B.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Jacob is incredibly genuine and personable. My family has been using him for 20+ years, as he remembers when I was just a little girl. Over the past 5 years he has performed regular maintenance and repair at my home, always with a smile. Each visit he cleans my registers throughout my Prairie Village ranch-style home, and quickly diagnoses issues with my heating/cooling system. The best part is he educates me on what he is doing so that I can quickly diagnose future/potential issues. You are truly in good hands with Jacob. I always feel like family and am positive you will too. Don't let lack of a website deter you from doing business with this family owned and operated company.
Description of Work: Maintenance + minor repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Oliver B.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with them. I rate them high overall, and I will use them in the future.
Description of Work: I used Karen Heating & Cooling six months ago to fix a plumbing problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Martha K.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt, polite, and fairly quick. They come out when they say they would. I feel like they try to work with us. They work pretty hard to do things like we want them to be done. We have used them over the years for different things. Our experience with them has been very smooth. I would recommend them.
Description of Work: We use Karen Heating & Cooling for heating and air conditioning needs. We had used them to install a high efficiency furnace. They helped us move some heat air vents when we were doing a remodeling. We opened up a wall and they moved a vent for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Charles B.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
This is a small shop HVAC company recommended by friends in which the owner Jacob Karen provides personal service. He had done service calls on our old A/C units for awhile and was able to keep them going at relatively low cost for years after other HVAC companies told us that replacement was necessary. Provided us with opportunity to economically replace all our units which were 18 years old prior to significant future cost increases in HVAC units b/o mandated new unit requirements. Likely saved a few thousand dollars in replacement cost. Replaced units in prompt efficient manner with minimum of inconvenience. Returned for minor adjustments promptly after a single call. Returned to check the A/C units in the spring prior to using w/o cost. Was amiable and professional.
Description of Work: Replaced two furnaces and two air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

edward P.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
They came and inspected our heating and air conditioning systems a few weeks ago to make sure that it was functioning well. They are really easy to work with and do a really good job. They do what needs to be done to make the units work right instead of doing what is easy. They are capable of thinking through a problem until they arrive at a solution. We had an older house before moving to this one and we tried to get estimates from other people. They just drove up to our house and then just drove away. We?ve been using Karen Heating & Cooling since then. They are really honest and wouldn?t sell us things that we don?t need.
Description of Work: We use Karen Heating & Cooling for our heating & cooling needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARILYN D.
03/2009
5.0
heating & air conditioning/hvac
  + -1 more
I have had service several times from Karen Heating, including installation of a new furnace some years ago. Last week I called when my thermostat stopped working. I left a message with Mrs. Karen and her husband called back within the hour. He listened to the symptoms I described and suggested that my problem was a clogged air filter. He then told me how I could check myself to see if this was the problem. I ran the check he suggested and found he was right. I solved my problem for the cost of a new filter.
Description of Work: Installation of a new furnace. Replacement of gas valve. Troubleshooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Laxmidas S.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
He serviced both our A/C units and made sure they are working well and efficiently. He replaced both thermostats and explained all about programming the units. He was very much not only helpful did a great job of educating us on new units. We are greatly satisfied with his work. Charges were most reasonable.
Description of Work: I had malfunctioning old two thermostats needed replacement. I also needed servicing my both A/C units. I called Jacob and found he was very reasonable and pleasant. He showed great interest in work and came and took care of the work professionally and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$383.08

RANDALL B.
04/2007
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Jacob was very informative and thorough in his inspection and description of what we needed. He was able to complete the work on the day he said. He and his installer made sure that all equipment was running properly and to my satisfaction. They were very conscientious about my home.
Description of Work: Complete replacement of furnace and air conditioner as well as installation of programmable thermostat. An old hot water heater was also removed from our basement at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,250

PEGGY L.
09/2005
5.0
heating & air conditioning/hvac
  + -1 more
I LIKED THEIR PRICE AND THEIR COMMITMENT TO DO THE JOB RIGHT. THEY WERE VERY KNOWLEDGEABLE AND TOOK CARE OF EVERYTHING.
Description of Work: THEY INSTALLED CENTRAL AIR IN MY HOUSE. ALSO REMOVED RADIATOR IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,000

03/2004
5.0
heating & air conditioning/hvac
  + -1 more
CAME IMMEDIATELY AND DID A PROFESSIONAL JOB.
Description of Work: REPLACED MOTOR FOR COMPRESSOR ON AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

03/2004
5.0
heating & air conditioning/hvac
  + -1 more
JACOB, THE OWNER, IS A WONDERFUL PERSON AND EXTREMELY HELPFUL.
Description of Work: A NEW ELECTRONIC IGNITION FOR THE FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175
    • 1(current)
    • 2

Contact information

4912 W 114TH ST, Leawood, KS 66211

https://karenheatingandcooling.com/

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

KAREN HEATING & COOLING is currently rated 5 overall out of 5.
No, KAREN HEATING & COOLING does not offer free project estimates.
No, KAREN HEATING & COOLING does not offer eco-friendly accreditations.
No, KAREN HEATING & COOLING does not offer a senior discount.
No, KAREN HEATING & COOLING does not offer emergency services.
No, KAREN HEATING & COOLING does not offer warranties.
KAREN HEATING & COOLING offers the following services: HEATING & A/C

Contact information

4912 W 114TH ST, Leawood, KS 66211

https://karenheatingandcooling.com/