Response from Home Maintenance Solutions
This customer had a toilet that was leaking at the wax ring/ floor joint. It was thought that this was contributing to a water in the ceiling below. Once the toilet leak was fixed, there was still water in the ceiling below. HMS opened the ceiling below to try and find the leak which we could not determine the cause. I informed the home owner that they would need to call a leak detection service to find the leak. The toilet was leaking and it was repaired. The cause of the water in the ceiling below is coming from another source. We advised Mrs. [Member Name Removed] that we would not be able to find the source of the leak.