Laster Heating Air & All Repairs

The most god-awful, pathetic, disgusting excuse of a "professional" that I've ever worked with. Upon first arrival, I was told the issue was a "capacitor", which was replace the same day and I was told my system was "safe to use". Once he left, and I went to use my system, the smell of burning electrical fill my home and I come to find a cloud of smoke pouring out of my hvac blower motor. I attempted to reach out to this "man" about this issue, which was ignored, multiple times, and was never responded to. No voicemails, no call-backs, no emails, NOTHING. My home was without heat for over a week during the recent cold snap. We attempted to reach out to this dumb*** over four times, received no response over four times, and ONLY AFTER threatening to withhold payment by our warranty company, did we finally get a response, "waiting on a part". This information was relayed to us by our warranty company, NOT this half-*** excuse of a man. Had I not been home when my hvac was running, my home could've very well burnt down because of this f***ing dumb***. Save your money. Save your time. Tell this dip**** to go f*** himself and stay the f*** out of your home. I hope to god he faces a lawsuit that ruins his entire life, will destroy his family, and makes him lose his license. F*** you Laster. I'd rather hire a child molester to come into my home than you

I never leave reviews. Our home warranty sent this individual to our home. Mr. Laster came personally, fiddled around and told us that our motor needed to be replaced. We of course paid him for his services and he let us know that the part would be in soon and it would get replaced. This occurred in FEBRUARY. It is now almost the end of MAY. Whenever we called to inquire about the part, Mr. Laster would ignore our phone calls, refuse to pick them up, or if we would call from a number he did not know and, by the off chance he would pick up, he would feed us a line about waiting for a part. I have rheumatoid arthritis and I am very sensitive to temperature. When this occurs I become violently ill, vomiting, running a fever, breaking out in rashes, and many other unpleasant side effects. For 4 months I had this cycle while "waiting" for our HVAC part. Come to find out the work order was NEVER turned in and we would have continued to wait if we wouldn't have taken action. Yes, my husband yelled and cursed at him. After we were kind and patient, we had had enough. We paid him for a service that he had NO intention of following through on. BEWARE, this man is a scam artist.

HORRIBLE experience! He was about an hour late. Came inside to look around the basement. Came bak in about an hour later wanting a check. He had supposedly filled the freon and replaced a contactor (or something like that). Never was he authorized by my husband or I to do it. After discussion we did end up paying him. The "repair" lasted an hour. Attempted to call, left message. Called again the next day, left message. 3rd day I called from my work number. He answered...I got about 20 words out before he realized who I was. He hung up on me! This is the OWNER of the company we are talking about! Needless to say we are out $300. Had Anthony come out. They looked at it right away and said there was no way it could be repaired! Thus guy is a scam artist! DO NOT USE THIS COMPANY!!!

It was very good, we got them through our home warranty company, and I was very impressed. A lot of people came out, but, they were able to find a solution for us, we live in a 90 year old home, not a lot of things would work for us in the basement, but, he got creative and found a replacement air conditioner for us.

We really enjoyed working with Laster. They gave us an accurate quote and quick installation on our new A/C. When faced with a difficult to fit space for the A-coil above our furnace all other quotes we received wanted to replace the furnace. Laster was creative in his solution and found an A-coil that would fit even though the enclosure didn't. He then refit the previous A-coil enclosure over the new A-coil. It worked perfectly and saved us tons on a new furnace that we didn't need.

THE OWNER WAS A SERVICEMAN THAT YOU READ ABOUT OR SEE IN THE MOVIES. I JUST REALLY NEVER EXPECTED TO BE TAKEN ADVANTAGE OF BECAUSE OF MY LACK OF KNOWLEDGE ON AIR CONDITIONERS. A FREON LEAK CAN BE FOUND IN A FEW MOMENTS WITH A BLACK LIGHT, NO DYE TESTS INVOLVED, AS ANOTHER COMPANY SHOWED ME. VERY SIMPLE.