BK Heating & Cooling

Our heater went out in the middle of winter. Through a home warranty company, we had BK come out to take a look at it. The heater had been off for a few days because the blower motor was making a terrible racket. BK turned the heater back on and it worked. As he left, he claimed that he replaced a wire, and that was what fixed it! We paid him $65 for the service call, as required by the home warranty company. Of course the heater went out again less than 24 hours later. We called and called BK (the cell phone of the man who had been out), but he didn't respond for 2 days. So we finally got the home warranty company convinced that we were being ignored, and they had another company come out to check the furnace. The new company fixed it quickly (replaced the blower motor), and mentioned that "there's no new wire in here. No work was done to this furnace." So - I am not calling anyone a liar - but it looks bad. We will not be using BK heating and cooling again.