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STEVE'S APPLIANCE Repair

Appliance Repair, Appliance Repair - Small

About us

Local Veteran, family-owned and operated residential appliance repair company since 1989. Competitive prices and friendly, knowledgeable staff with more than 70 years of combined service experience.

Business highlights

35 years of trusted experience

Services we offer

Residential Appliance Repair

Services we don't offer

HVAC, Plumbing and Electrical


Accepted payment methods

Check

Reviews

4.626 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
8%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 26 reviews

Susan K.
12/2018
5.0
appliance repair
  + -1 more
Cody was one of the nicest, most competent repairmen we’ve ever had. Quick to diagnose, quick to repair and above all reasonably priced.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Tina S.
12/2015
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: We were told by the service technician from Factory Direct Appliance that our ice machine quit working because we did not clean it, and basically called us stupid and said that we were a waste of his time. We cleaned it every 2 months, following the instructions on the chemical they instructed us to use. Steve was responsive, respectable and professional. He found that our machine had 2 defective parts. He replaced them and our machine is working better than it did when it was brand new. We will definitely call them again if we ever need our appliances repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marshall S.
11/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Water dispenser and ice maker froze up and temperature in fridge could not be maintained above 32F. The more typical solutions did not work - - external filter, bad seal between ice maker and door, control unit, and simply thawing out the reservoir. The problem turned out to be the cap and needle valves on the internal filter housing. Bypassing that housing solved the problems. This took awhile to track down, which was inconvenient, but the results are what count and given the number of return visits, the fees were reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

James G.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our dishwasher had what we thought was a major leak. But when the technician arrives, he told us it was our rinse agent that was probably old and causing the water to foam up too much. He cleaned out the rinse agent, ran the cycle a few times to clear it out and that took care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Kathy S.
03/2015
5.0
appliance repair, small appliance repair
  + 0 more
Everything went well. He is super great at the work that he does. I have no complaints!
Description of Work: He fixed our dishwasher & microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Andrew B.
03/2015
1.0
appliance repair
  + -1 more
I used Steve's Appliance Repair twice, once to fix a dry and once for a washer. They did okay on the dryer a couple years ago (not much the could mess up), but two months ago they came out to fix my washer and caused $2,000 worth of damage to my home due to their negligence. I politely and professionally tried to discuss the matter with the owner, Steve Cummings, but he would barely even listen to what I said. I ended up having to take them to small claims court (at which time both he and his son Cody either lied to the court, or they?re so inept they don?t know the truth) to try to recoup my costs for the damaged property! Never did end up getting the money! Spend the extra money and hire Professionals!
Description of Work: Diagnosis broken laundry machine

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$100

Angelina A.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

David B.
01/2015
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: They repaired my Sharp microwave by replacing a defective part. It is working fine now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ron S.
12/2014
5.0
appliance repair
  + -1 more
Investigated problems our dishwasher was having with electronic controls and occasional problems draining. In a reasonable amount of time he was able to identify the problem as a door latch/switch. He was able to make some physical adjustments that alleviated most of the problems. He said he would check on the cost of replacement parts. He called about four days later with costs and advised against buying and installing them because of the age of the dishwasher. He also provided recommendations on replacement dishwashers. The cost was just a basic service call. His practical approach and honest advice are why I use Steve's Appliance Repair!
Description of Work: Investigated a problem with a dishwasher controls and draining. Made adjustments and provided cost estimates for replacement parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Susan L.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


MARY J.
02/2014
5.0
appliance repair
  + -1 more
We had a 9 am appointment scheduled for the morning of a big snowstorm. It had already started to snow, but the repairman showed up right on time. He replaced a seal and part which had been squeaking. Work was quick and clean.
Description of Work: Fixed our dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathleen S.
02/2014
3.0
appliance repair
  + -1 more
New heating element connected to bracket was still wobbly. I called them out and already had back off drier They installed my new thermometer coil with longer screw & put the back on. Charged me full service charge of $75 for 15 minutes worth of work. Thermostat went out 5 minutes into drying first load. I ordered thermostat part and replaced myself.
Description of Work: I had taken dryer a part and cleaned, tested and ordered in parts.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$76

Linda B.
01/2014
5.0
appliance repair
  + -1 more
Worked on my washer and did a get job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Susan M.
12/2013
5.0
appliance repair
  + -1 more
Discovered the problem on Monday, December 23, 2013 and the company offered to come on Tuesday, December 24, 2013. Since the refrigerator was working even with the leaking water, so we chose to put off the service call until December 26, 2013. We appreciated the fact that if it had been an emergency, Steve's Appliance would have been willing to see us the next day (it is hard to find companies that are that responsive). The repairman was prompt, diagnosed the problem quickly and fixed the problem in less than an hour. The repairman was very efficient and the service call was inexpensive. This is the second time we have used Steve's Appliance Repair and we have been satisfied each time. We will use them again and we would recommend them.
Description of Work: The freezer drain was clogged, which was causing water to drip into the refrigerated portion of the appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Debbie S.
07/2013
4.0
appliance repair
  + -1 more
Was able to come the next day and got it recharged
Description of Work: Freezer on Refridge not working...needed freon again

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara V.
09/2012
5.0
appliance repair
  + -1 more
Responded to call quickly diagnosed and fixed problem.
Description of Work: Replaced pump assembly on washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David N.
08/2012
5.0
appliance repair
  + -1 more
quick, painless
Description of Work: range hood fan inoperative

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Muriel C.
02/2012
5.0
appliance repair
  + -1 more
They are fast, honest and they do not over charge. They are very good.
Description of Work: They fixed my stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom T.
11/2011
5.0
appliance repair, small appliance repair
  + 0 more
It was necessary to analyze the problem. I didn't have something that didn't work-I had something that wouldn't stop working. Once that was sone he set a new appt., ordered the part and came back and fixed it. Both times he was promptly on time. He was efficient and courteous. Best of all he had a good sense of humor.
Description of Work: My gas stove has a peizoelectric starter that would not stop sparking. I had t unplug it, then I would occasionally forget, turn on the gas and walk away. Not good. Steve's Repair fixed the problem installing a new part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

sharla C.
11/2011
5.0
appliance repair
  + -1 more
He is punctual and reasonably priced. He is ethical and gets things repaired the first time he shows up.
Description of Work: I've used Steve’s Appliance for appliance repair and it’s been a couple of years since I last used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
11/2010
5.0
appliance repair
  + -1 more
The technician was prompt and professional. The dishwasher was difficult to remove because the previous owner had wood floors installed in the kitchen. The technician was very careful to pull out the dishwasher so that he did not scratch the floor. He fixed the item within an hour and was very careful to make the sure the dishwasher worked after re-installing it.
Description of Work: Fixed a broken pulley on the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

William S.
10/2010
3.0
appliance repair
  + -1 more
Steve came to my house and helped set up my vintage stove, which was new and hadn't been used in 47 years. He did a good job of setting it up, however, he seemed uninterested and was quick to leave as soon as he felt he had completed the job. Soon after he left, however, a leak developed in the oven control unit, and moreover, there were some things with the oven that he did not adjust and which I had to figure out how to do on my own. Not a big deal--I would still recommend him--but keep in mind that if you want someone with patience to stick around and make sure everything is fine, Steve probably isn't your man.
Description of Work: Steve set up my vintage gas stove.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Barbara L.
08/2010
5.0
appliance repair
  + -1 more
Our freezer ran continuously and maintained a temp of about 25 degrees. We live in a rural area so joined Angie's List to acquire their services. We picked a co. that had an A rating & they came out the next morning promptly at 9:45am. By 10:10 am the serviceman was finished and on his way. We were very satisfied with the service they provided.
Description of Work: The serviceman removed a panel in the bottom of the freezer and informed us that it was froze up. He then removed all the ice, poured hot water in the drain and inserted a wire in the drain that attached to a heating element to make sure it did not freeze up again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Ann C.
08/2009
5.0
appliance repair
  + -1 more
He worked on my oven last year with the same experience. Good!
Description of Work: Doug repaired my washing machine. He listens to what is wrong, then knows what to do and fixes it, first time, no mistakes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

01/2004
4.0
appliance repair
  + -1 more
THE REPAIRMAN SAID IT WAS THE CIRCUIT BOARD SO WE BOUGHT A NEW DISHWASHER. THE NEW DISHWASHER INSTALLER SAID THERE WAS NOTHING WRONG WITH THE OLD DISHWASHER AND DIDN'T NEED TO BE REPLACED.
Description of Work: DISHWASHER REPAIR.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$40
    • 1(current)
    • 2

Contact information

Pobox 4088, Lawrence, KS 66046


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

STEVE'S APPLIANCE Repair is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

STEVE'S APPLIANCE Repair accepts the following forms of payment: Check
No, STEVE'S APPLIANCE Repair does not offer free project estimates.
No, STEVE'S APPLIANCE Repair does not offer eco-friendly accreditations.
No, STEVE'S APPLIANCE Repair does not offer a senior discount.
No, STEVE'S APPLIANCE Repair does not offer emergency services.
No, STEVE'S APPLIANCE Repair does not offer warranties.
STEVE'S APPLIANCE Repair offers the following services: Residential Appliance Repair
HVAC, Plumbing and Electrical

Contact information

Pobox 4088, Lawrence, KS 66046


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM