KansasTreeCare.com

n/a I didn't have the work done.

On July 14, 2015 I called and spoke with Cuinn. He was very helpful and friendly. Although he didn't want to travel to my home just for an estimate he did give a verbal estimate over the phone. He told us that they had a $300 minimum fee. I was pleased that he was willing and able to schedule us within a few days. Cuinn was driving through our neighborhood and stopped by to give us an estimate in person. He said he could do it for $300 easy because he wouldn't have to bring his wood chipper if we were willing to clean up the branches ourselves. He said that would save us some money. We live out in the country so I was fine with taking care of the branches ourselves. He offered to cut them up into manageable pieces. On July 18th he's partner showed up to do the work. They were early and did not call ahead. Luckily, we were home when they came. They completed the work promptly. However, I wished they would have checked to make sure we were satisfied with the work before they left. My husband didn't notice that the branches were not cut up into manageable pieces. They were left in four foot logs. On 7/20 I called Cuinn and he was very happy to have someone come back out and cut them into smaller pieces. He said they were working in the area and would try to get out that same day. They called later and said they wouldn't be out until today, 7/21. They said they would be here after 1:00 pm but didn't show up until 4:00 pm. They didn't call to let us know they would be delayed and didn't call to make sure we were here before they arrived. The logs were close to our fifth wheel and that's where they cut them into smaller pieces. I wished they would have taken their chainsaws further away from my camper. In approximate 20 minutes they were finished and already gone. Once again they didn't check to make sure we were satisfied with the work before they left. I wasn't happy that they had a $300 minimum and wished I had gotten more estimates. I think we could have had it done for a less. All in all, I was happy with the service. Clearly they are rough around the edges when it comes to customer service but I would certainly call them again IF I have a bigger job that is worth paying $300.

unknown

I called provider about a tree that had some type of pest infestation. He came out within a couple of hours, took a snippet of tree and said he would call me that evening. He never called back. So, I had to go with another company to do the treatment.

They arrived promptly, were clean polite and knowledgeable. The work was professional and there was no damage to surrounding building or landscape. I would highly recommend them.

On time, on spec

they were fantastic. Easy to work with and did a great job