His add says "Quick turn around and professional quality". I agree to that with cleaning and would hire him again to clean again in the future as long as I don't also need repair.
Description of Work: We hired him to clean our chimney. I had to take a day off to be here and lost a day of work when he was unable to do the job due to snow on the roof. I understood that conflict of course but needed him to come on a weekend day because of that and he was willing to do so. I also needed him to replace the damper cord which had been pulled out but he did not have one with him to do so even though I'd mentioned it ahead of time. I got the impression that his capabilities were a bit limited and perhaps because this is a start up business. He was however willing to drive out of his way to purchase the part and return to complete it. I was ok with him not making that extra trip but perhaps he'll have one on his truck for the next customer. The chimney cleaning that he provided was excellent however and I'd recommend him for that. Chimney service I'm not sure he's doing just yet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from AMERICAN SERVICES
Excellent points. We try to offer appointments on weekdays and weekends. We are very weather dependant and the snow can definitely put appointments on hold. As for the repairs, every situation is different and occasionally a return trip at no cost can occur. Thanks for the feedback and as we grow we hope to extend fair pricing and excellent service.
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Service Categories
Chimney Sweep,
Chimney Repair,
Insulation
FAQ
AMERICAN SERVICES is currently rated 4 overall out of 5.
No, AMERICAN SERVICES does not offer free project estimates.
No, AMERICAN SERVICES does not offer eco-friendly accreditations.
No, AMERICAN SERVICES does not offer a senior discount.
No, AMERICAN SERVICES does not offer emergency services.
Yes, AMERICAN SERVICES offers warranties.
AMERICAN SERVICES offers the following services: Chimney Cleaning Chimney Inspection Chimney Repair Blown insulation insulation Removal.