The Other Guy Appliance Repair

appliance repair, small appliance repair service

About us

The Other Guy Appliance Repair provides honest repairs at reasonable rates. A friendly and reliable service company you can trust to come to the house and take care of the appliance repair needs. Please call to schedule your appliance repair.

Business highlights

11 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.9102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 1-25 of 102 reviews

Karen K.
10/2019
5.0
Professional, fast response time and honest assessment of the problem. Reasonable service call cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill H.
12/2018
5.0
Fit me in. Fast. Made quick work of my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Dana V.
07/2018
5.0
Job was done well at a a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jacci P.
04/2018
5.0
He showed up on time. He was very quick and about getting the job done. He fixed one appliance and got it done quick, then moved on to the other appliance and got that one done quickly too. He has affordable prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

David L.
04/2018
5.0
Works very quickly, didn't have the part required went and got it replaced old freezer fan on the spot.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$275

Jesse S.
04/2018
5.0
The other guys did a fantastic job fixing my broken dishwasher. They were quick to reply (45 mim ) to my issue and setup a time to inspect. Once the issue was identified my dishwasher was repaired the next day (he had to get parts). I will be recommending the other guys to friends and family for sure! After my interaction with them their mission statement of "honest repairs at a reasonable rate" is true.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia B.
03/2018
5.0
Prompt service and a friendly, informative manner. Repairs were done in a short time.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$285

David L.
11/2016
5.0
Work was timely and well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

Jim M.
09/2016
5.0
Excellent technician, contacted me quickly, scheduled a timely appointment and completed the repair same day! I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$305

Carol S.
08/2016
5.0
Tim was professional and got the service done very quickly. 90 day guarantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$110

Scott T.
07/2016
5.0
Very straightforward in terms of the value of fixing my washer versus replacing it. For the trip fee, they got the washer working again and recommended replacing it versus fixing the cause of the issue, which was going to be about as much as a new washer. Will absolutely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward M.
07/2016
4.0
none

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$250

Marilyn Q.
06/2016
5.0
My clothes dryer was not heating properly. The serviceman was very honest and told me that the exterior vent simply needed to be adjusted. He quickly fixed the vent and charged me only the trip fee. I appreciate his honesty, politeness, and efficiency. I will definitely use this company again and recommend it to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy P.
06/2016
5.0
My refrigerator was making loud noises and water was not coming out of my freezer door. The noise was apparently coming from my ice machine, and when I emptied it, the noise got much quieter, and by the time the repairman got here, the noise had stopped. He told me that the water line was frozen and that was what kept the water from coming out like it was supposed to. He said he could unfreeze it, but said it wouldn't last if he did. I liked that he was honest, fast, professional, and arrived when he said he would.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$87

cindy f.
06/2016
5.0
He was fast, professional & friendly. Charged what he said he would. ;). So far, seems like my problem has been fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William S.
06/2016
5.0
Replaced ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$265

Jake G.
04/2016
5.0
Excellent work! Just moved into a new home where the water was not working on the fridge. They came over and had the issue resolves quickly and not only fixed the problem, but serviced the ice maker and made sure everything was working properly. Will be hiring again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Susan K.
04/2016
5.0
Very pleasant, arrived when he said he would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Zack O.
03/2016
5.0
They did a great job. Contacted me within an hour of submitting a quote request for fixing my refrigerator leak. Completed the job within 24hrs of submitting the request. Was very knowledgeable, helpful, and direct. Had a very good price. Would recommend and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$136

Bob M.
03/2016
5.0
They did a great job quick response excellent result for a very good price. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RICHARD W.
03/2016
5.0
He was prompt, efficient, and provides a 90 day warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$290

Contact information

PO Box 12912, Kansas City, KS 66112

http://theotherguyrepairs.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

The Other Guy Appliance Repair accepts the following forms of payment: CreditCard
No, The Other Guy Appliance Repair does not offer free project estimates.
No, The Other Guy Appliance Repair does not offer eco-friendly accreditations.
No, The Other Guy Appliance Repair does not offer a senior discount.
No, The Other Guy Appliance Repair does not offer emergency services.
No, The Other Guy Appliance Repair does not offer warranties.

Contact information

PO Box 12912, Kansas City, KS 66112

http://theotherguyrepairs.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed